Business Process Model and Notation (BPMN)Peter R. Egli
Overview of Business Process Model and Notation (BPMN) language for modeling business processes.
When implementing business processes, there is usually a large gap between the business semantics (process, activity, participant, orchestration, choreography, data items etc.) and the technical implementation languages (REST, WSDL, transport protocol, message bus etc.). BPMN has the goal of bridging this gap by providing a standard notation for describing business processes plus a standard mapping of this notation into an executable description language like WSBPEL. The BPMN 2.0 standard even allows executing BPMN business models directly without the need of a translation.
The core notation elements of BPMN are flow objects to model activities and events, data objects to model pieces of information, connecting objects to model information and control flow, and swimlanes to model process participants. Four different diagram types allow the modeling of processes, process choreographies, collaboration between participants and conversations.
Process Mining and Data-Driven Process SimulationMarlon Dumas
Guest lecture delivered at the - Institut Teknologi Sepuluh on 8 December 2022.
This lecture gives an overview of process mining and simulation techniques, and how the two can be used together in process improvement projects.
amunda BPM is a light-weight, open source platform for Business Process Management. It is dedicated to Java developers and their typical software development infrastructure, while providing Business-IT-Alignment during process design and runtime using the BPMN 2.0 - standard.
Business Process Model and Notation (BPMN)Peter R. Egli
Overview of Business Process Model and Notation (BPMN) language for modeling business processes.
When implementing business processes, there is usually a large gap between the business semantics (process, activity, participant, orchestration, choreography, data items etc.) and the technical implementation languages (REST, WSDL, transport protocol, message bus etc.). BPMN has the goal of bridging this gap by providing a standard notation for describing business processes plus a standard mapping of this notation into an executable description language like WSBPEL. The BPMN 2.0 standard even allows executing BPMN business models directly without the need of a translation.
The core notation elements of BPMN are flow objects to model activities and events, data objects to model pieces of information, connecting objects to model information and control flow, and swimlanes to model process participants. Four different diagram types allow the modeling of processes, process choreographies, collaboration between participants and conversations.
Process Mining and Data-Driven Process SimulationMarlon Dumas
Guest lecture delivered at the - Institut Teknologi Sepuluh on 8 December 2022.
This lecture gives an overview of process mining and simulation techniques, and how the two can be used together in process improvement projects.
amunda BPM is a light-weight, open source platform for Business Process Management. It is dedicated to Java developers and their typical software development infrastructure, while providing Business-IT-Alignment during process design and runtime using the BPMN 2.0 - standard.
From Conceptual to Executable BPMN Process Models A Step-by-Step MethodMarlon Dumas
Step-by-step tutorial showing how to turn BPMN process models designed by business analysts into executable processes deployable in a Business Process Management System. This tutorial was first given at the 11th International Conference on Business Process Management in Beijing, China on 29 August 2013. The tutorial is part of a series of lectures available at http://fundamentals-of-bpm.org
Introduction to Business Process Monitoring and Process MiningMarlon Dumas
Two-day course delivered at the Chinese Business Process Management (BPM) Summer School in Jinan, China, 23-24 August 2018. The course introduces a range of techniques, tools, and algorithms for process monitoring and mining.
Fundamentals of Business Process Management: A Quick Introduction to Value-Dr...Marlon Dumas
Marlon Dumas of University of Tartu gives an introduction and quick tour of the business process management lifecycle. Seminar given at the Estonian BPM Roundtable, 10 October 2013.
Business Process Management - What is it, and why all the buzz?Bonitasoft
Learn about:
- The definition of BPM and the history behind its emergence
- Applying BPM method and technology to best advantage
- Using BPM modeling notation to facilitate collaboration between business and IT
- Practical, real world examples of "BPM applied"
Camunda BPM is the leading open-source platform for workflow and decision automation. For developer friendly organisations, it is becoming the de facto standard for process automation. Yet, there is always room for improvement. Can we allow users to monitor and improve their processes end-to-end - even if parts of the process are not automated with Camunda? Can we expand support for more programming languages? Can we make BPMN execution and standards support even more powerful? Yes, we can. And we have. Continuous improvement is at the heart of what we do.
Join this webinar with Camunda’s VP of Product Management, Rick Weinberg, as he discusses the workflow enhancements and operational efficiencies coming in the 7.13 release and the value they deliver to Camunda customers and the Camunda community. In this webinar, you’ll learn about:
- How Camunda Run lets teams automate and orchestrate processes…no JAVA or app server knowledge required
- Our Open API support will let any developer use Camunda in their preferred programming languages
- Seamlessly generating a Camunda Rest client in your language of choice
- Standards continue to drive Camunda as we expand Open API support of the REST standard, in addition to support for DMN1.3 and FEEL expressions
- Process Events Monitoring: End-To-End Process Monitoring and Reporting for your Camunda (or non-Camunda) process fragments
Presenters
Rick Weinberg, Camunda VP Product Management
Thorben Lindhauer, Engineering Manager Camunda BPM
Nico Rehwaldt, Principal Software Engineer Camunda Modeler
Niall Deehan, Camunda Developer Advocate
Every company recognizes the benefits of BPM, but organizations find it difficult to define a holistic BPM strategy because there is no holistic BPM framework available. Therefore we developed the Enterprise BPM framework. This BPM framework will help you: 1.To perform a BPM roadmap assessment and create a BPM roadmap 2.Discover the business issues 3. Explain the required BPM tools & projects 4.Create a financial BPM benefits case. Within this book we will provide the results of the BPM maturity research in more than 1000 companies and the results of BPM roadmap assessments within industry leaders. We will explain why the Operational Excellence group and the ERP CC should work together and why the role of the CPO (Chief Processing Officer) is so important. One opinion of an independent industry analysts is: “The Enterprise BPM framework is interesting because this is the first framework where the different BPM topics are integrated into one framework to create a BPM roadmap... Meer > which can deliver business value
More information can e found at : www.lulu.com/shop/frank-luyckx/enterprise-bpm-roadmap-assessments/paperback/product-20265487.html
This presentation coves the basics of what bpm is, typical process challenges and bpm vs bpms. It is a good introduction to business process management for any audience.
The Concept
Automated Task Management and Query management process
The Opportunity
Clear direction of task to employee
Increased backend operation efficiency
Less overhead on business owner/Team Leader
Automated follow-up with client on queries
The Potential
Customer Task Life Cycle
Employee Performance Report & Bonus Calculation
From Conceptual to Executable BPMN Process Models A Step-by-Step MethodMarlon Dumas
Step-by-step tutorial showing how to turn BPMN process models designed by business analysts into executable processes deployable in a Business Process Management System. This tutorial was first given at the 11th International Conference on Business Process Management in Beijing, China on 29 August 2013. The tutorial is part of a series of lectures available at http://fundamentals-of-bpm.org
Introduction to Business Process Monitoring and Process MiningMarlon Dumas
Two-day course delivered at the Chinese Business Process Management (BPM) Summer School in Jinan, China, 23-24 August 2018. The course introduces a range of techniques, tools, and algorithms for process monitoring and mining.
Fundamentals of Business Process Management: A Quick Introduction to Value-Dr...Marlon Dumas
Marlon Dumas of University of Tartu gives an introduction and quick tour of the business process management lifecycle. Seminar given at the Estonian BPM Roundtable, 10 October 2013.
Business Process Management - What is it, and why all the buzz?Bonitasoft
Learn about:
- The definition of BPM and the history behind its emergence
- Applying BPM method and technology to best advantage
- Using BPM modeling notation to facilitate collaboration between business and IT
- Practical, real world examples of "BPM applied"
Camunda BPM is the leading open-source platform for workflow and decision automation. For developer friendly organisations, it is becoming the de facto standard for process automation. Yet, there is always room for improvement. Can we allow users to monitor and improve their processes end-to-end - even if parts of the process are not automated with Camunda? Can we expand support for more programming languages? Can we make BPMN execution and standards support even more powerful? Yes, we can. And we have. Continuous improvement is at the heart of what we do.
Join this webinar with Camunda’s VP of Product Management, Rick Weinberg, as he discusses the workflow enhancements and operational efficiencies coming in the 7.13 release and the value they deliver to Camunda customers and the Camunda community. In this webinar, you’ll learn about:
- How Camunda Run lets teams automate and orchestrate processes…no JAVA or app server knowledge required
- Our Open API support will let any developer use Camunda in their preferred programming languages
- Seamlessly generating a Camunda Rest client in your language of choice
- Standards continue to drive Camunda as we expand Open API support of the REST standard, in addition to support for DMN1.3 and FEEL expressions
- Process Events Monitoring: End-To-End Process Monitoring and Reporting for your Camunda (or non-Camunda) process fragments
Presenters
Rick Weinberg, Camunda VP Product Management
Thorben Lindhauer, Engineering Manager Camunda BPM
Nico Rehwaldt, Principal Software Engineer Camunda Modeler
Niall Deehan, Camunda Developer Advocate
Every company recognizes the benefits of BPM, but organizations find it difficult to define a holistic BPM strategy because there is no holistic BPM framework available. Therefore we developed the Enterprise BPM framework. This BPM framework will help you: 1.To perform a BPM roadmap assessment and create a BPM roadmap 2.Discover the business issues 3. Explain the required BPM tools & projects 4.Create a financial BPM benefits case. Within this book we will provide the results of the BPM maturity research in more than 1000 companies and the results of BPM roadmap assessments within industry leaders. We will explain why the Operational Excellence group and the ERP CC should work together and why the role of the CPO (Chief Processing Officer) is so important. One opinion of an independent industry analysts is: “The Enterprise BPM framework is interesting because this is the first framework where the different BPM topics are integrated into one framework to create a BPM roadmap... Meer > which can deliver business value
More information can e found at : www.lulu.com/shop/frank-luyckx/enterprise-bpm-roadmap-assessments/paperback/product-20265487.html
This presentation coves the basics of what bpm is, typical process challenges and bpm vs bpms. It is a good introduction to business process management for any audience.
The Concept
Automated Task Management and Query management process
The Opportunity
Clear direction of task to employee
Increased backend operation efficiency
Less overhead on business owner/Team Leader
Automated follow-up with client on queries
The Potential
Customer Task Life Cycle
Employee Performance Report & Bonus Calculation
Einführung zu Grundlagen und Anwendung von BPMN zur Integration von Geschäftsprozessen in IT-Anwendungen bzw. zur Unterstützung von IT-Management-Prozessen.
Erschließen Sie neue Geschäftschancen durch optimierte, automatisierte und ...Wolfgang Schmidt
Als Spezialist für digitalisierte Prozesse und Entscheidungsunterstützung auf Basis etablierter Methodik, offener Standards und IBM Middleware lösen wir Ihre Schnittstellenprobleme, schaffen flexible, optimierte und automatisierte Prozessanwendungen und verbessern mittels mathematischer und kognitiver Verfahren Ihre Entscheidungsprozesse – On-Premises, in der Cloud oder in hybriden Szenarien.
Unsere Expertise in Digitalisierung und Entscheidungsunterstützung
Prozessintegrationen
-flexibel digitalisiert entlang Ihrer Wertschöpfungskette
-Zeitersparnis durch effizientes Ressourcenmanagement
Entscheidungsprozesse
-automatisiert, Datenanalyse – gestützt und mathematisch optimiert
-mit dem passenden Verfahren, ob cognitive, predictive oder prescriprive
Fachanwendungen
-flexible, optimierte und automatisierte Prozessanwendungen
-mehr Transparenz, mehr Kontrolle und geringere Kosten
Daten- und Anwendungsschnittstellen
-automatisiert, zuverlässig und stabil im Betrieb
-für B2B, M2M oder Industrie 4.0
Middleware-Platformen
-maximal verfügbar, flexibel und skalierbar
-ob Standardapplikation oder IoT, ob Microservices oder SOA
Lösungsarchitektur
-die optimale Lösung mittels Kombination passgenauer Komponenten und Methoden
-Die Mischung macht’s: Ob Open Source, Herstellersoftware oder Cloud-Services
BPMasters & Phactum geben einen Einblick über Prozessversionsmigrationen bei langlaufenden Prozessinstanzen und stellen Design Patterns für asynchrone Kommunikation mit Drittsystemen vor.
Camunda als Kernkomponente der digitalen Transformation der Raiffeisen Bankengruppe Österreich.
Michael Feichtegger, IT-Architekt, Raiffeisen Software GmbH
Thomas Kriechbaum, IT-Architekt, Raiffeisen Software GmbH
Die Raiffeisen Software GmbH als Softwarelieferant der Raiffeisen Banken Gruppe Österreich setzt seit mehr als einem Jahrzehnt auf Open Source Workflow Lösungen.
Als jBPM 3 Nachfolgeprodukt wurde Camunda BPM ausgewählt. Im Zuge der Einführung von Camunda BPM standen wir vor einigen Herausforderungen.
Folgenden Punkte werden wir im Vortrag behandeln.
Darstellung der Architektur und Betriebsrahmenbedingungen (Parallelbetrieb unterschiedlicher Workflowlösungen)
Showcase 1: Migration bestehender BPM Prozesse nach Camunda BPM Prozesse bei bestehenden Applikationen
Showcase 2. Omnikanal Architektur mit Camunda BPM in OpenShift
Learn about a plugin that equips Camunda with machine learning techniques for predictive process monitoring. Features include:
- Display activity, time and risk prediction in the Cockpit view
- Training, version control and parametrization of ML algorithms
- Ensemble Learning – Easy expandability in means of predictions types, algorithms
- Automated hyperparameter optimization
Camunda Product Update – The present and the future of Process Automationcamunda services GmbH
Hear about the latest innovations in process automation from Camunda. Find out how our engineering team is delivering solutions for our customers’ biggest challenges from CTO Daniel Meyer.
Camunda Run is the most recent addition to the list of Camunda Platform distributions. It combines extensive configurability with simplicity while making Camunda Platform more accessible to non-Java developers.
In this talk I will demonstrate how to solve some of the most common problems we see users face like securing your REST API, enabling CORS and more. We will have a closer look at new Run features involving OpenAPI and explore different ways to configure Camunda Run to make it ready for production.
Combining both Customer-Centric and Process-Centric approaches and developing a dynamic user interaction catering to varying partner business process flows. The talk will explain how camunda BPM helped us grow our wireless business.
Local government has many moving parts, complex workflows, data routing and security concerns, and a general difficulty in buying and using new software. Building bespoke, custom software for each and every local government effort is also time-consuming and not a great use of public resources.
In this community presentation, San Francisco’s director of product management will showcase the latest thinking on how automation, with tools like Camunda, can be used to simplify and improve existing needs as well as address future problems.
This year has redefined 'business as usual' and we wanted to gauge how process automation was playing in a role in 2020 and beyond. So when our global community gathered for CamundaCon LIVE 2020.1 in April, we ran a global pulse survey of 160 attendees -- from Germany and the USA, to South Africa and Ecuador -- and we asked everything, from how COVID-19 had impacted business, to where they saw the future of process automation. Here's what we discovered...
Blitzumfrage zur aktuellen Nutzung von Prozessautomatisierung in Unternehmencamunda services GmbH
Dieses Jahr ist ein besonderes Jahr und hat den Begriff "business as usual" neu definiert. Die bisherige Geschäftswelt verändert sich rasant und wird digitaler, gefördert durch remote work.
In diesem Zusammenhang stellen wir uns die Frage, wie es sich mit der Prozessautomatisierung im Jahr 2020 und darüber hinaus verhalten wird. Werden bzw. wurden bereits Prozesse zunehmend automatisiert? Ende April 2020 führten wir eine Blitzumfrage mit 160 Probanden aus aller Welt durch und stellten Fragen nach den Auswirkungen von COVID-19 auf das Geschäft, zur aktuellen Situation, aber auch zur Zukunft der Prozessautomatisierung.
Die Ergebnisse dieser Umfrage können Sie in den Slides einsehen.
Webinar - A Developer's Quick Start Guide to Open Source Process Automation U...camunda services GmbH
We cut to the chase with this kick start primer to Camunda BPM for Developers. Learn the easiest ways to get Camunda BPM up and running in no time. To round it off, we will deploy a simple process and show different ways to integrate an existing REST service into this process.
The examples shown will contain suitable approaches for Java and non-Java developers.
Extending human workflow preparing people and processes for the digital era w...camunda services GmbH
Organizations around the world have been moving toward the goal of a ‘paperless office’ for years. Fast forward to 2020, with millions of people working from home and mission critical operations are breaking down because they depend on a manual process which in turn requires a person to act.
The top priority for enterprises with nonfunctioning processes is restoring operations quickly. The best approach to fix fully or partially manual processes requires some planning to achieve the desired outcome of a digital + human workflow. Join Robert Emsbach, Head of Consulting, APAC, Camunda, and Mary Thengvall, Director of Developer Relations, Camunda, as they discuss best practices when digitizing paper processes. Learn common pitfalls to avoid; which architectural approaches can yield the best return and how to build in flexibility when digitizing manual processes.
The new Process Events Monitoring feature set makes it possible for the first time to import process data into Optimize from a range of external sources and carry out monitoring, reporting, and continuous improvement for end-to-end processes even in cases where the entire process isn’t yet automated by Camunda BPM.
Enhancement in Optimize 3.0 include:
- New capabilities for efficient End-To-End Monitoring and Reporting
- New User Task Reporting and Monitoring capabilities which allow you to analyse performance trends for your user tasks
- New Flexible Alerting capabilities which allow you to send Alerts to any system of your choice
- New Dashboarding capabilities which simplify creating and modifying dashboards to a large extend
- Support for Elasticsearch 7
These new capabilities expand the scope of Optimize from a process analytics platform that’s entirely Camunda-centric to one that enables you to visualize, monitor, and improve processes anywhere in your organization–even the processes you haven’t yet gotten around to fully automating with Camunda.
In this webinar, Optimize Product Manager Felix Müller will be joined by Camunda Optimize Tech Lead Sebastian Bathke to share more on Process Events Monitoring and to show you step-by-step how to start using it.
Webinar: Monitoring & Orchestrating Your Microservices Landscape using Workfl...camunda services GmbH
A company’s core business processes nearly always span more than one microservice. In an e-commerce company, for example, a “customer order” might involve different services for payments, inventory, shipping and more. But how do these services play together to fulfill the customer’s desire?
Implementing long-running, asynchronous, and complex collaborations between distributed microservices is challenging. How can we ensure visibility of cross-microservice flows and provide status and error monitoring? How do we guarantee that overall flows always complete, even if single services fail? Or how do we recognize stuck flows so that we can fix them?
In this webinar, Bernd will explain how workflow automation supports the orchestration of microservices, to make sure business processes are always carried out - even in case of failure -
providing monitoring and visibility into the overall progress and status.
He will reveal how to do all of this without introducing monolithic workflows that clash with microservices principles. You will also learn how to balance orchestration (using a workflow engine) with choreography (using events). Still believe that choreography is more loosely coupled and thus the modern way to go? You definitely need to listen in…
Standard und Individual-Software vereint
Armin Heinzer, Leiter Business Process Solutions, finnova AG Bankware
Roland Imhof, Solution Engineer, finnova AG Bankware
Standard-Software oder kundenspezifische Individual-Software? Wir haben beides in einem Produkt vereint.
Mit der Advisor Workbench bieten wir unseren Bankkunden eine standardisierte Beratungslösung an. Diese erlaubt den Kundenberatern neue Kunden und Produkte zu eröffnen.
Dank Camunda und unserem Business Process Framework sind wir nun in der Lage die Standard-Prozesse der Advisor Workbench kundenindividuell und flexibel zu erweitern.
Wir werden aufzeigen, welche Herausforderungen wir hatten und wie wir dies mit Camunda umgesetzt haben.
Von Dokumenten zu Vorgängen – mit Koala auf der Überholspur.
Michael Karas, Software Entwickler und Business Analyst, Swiss Life
Markus Schimmer, IT Specialist, Swiss Life
Das Konzept des Workflow-Systems der Versicherung stammt noch aus der Ära der Dokument-Workflows. Neue Herausforderungen wie Digitalisierung und Automatisierung erfordern eine andere fachliche und technische Architektur. Die SwissLife Deutschland berichtet anhand eines produktiv genutzten Systems, welchen Weg die Versicherung bei Prozessautomation eingeschlagen hat und welche Erfahrungen bei der Transformation gesammelt wurden.
Konsolidierung des Designs & Integration der Planungsprozesse mittels Camunda Modeler & BPM Engine.
Thorsten Guggenberger, CEO, "J-IT" IT-Dienstleistungs GesmbH
Christian Stöhr, IT Business Analyst, A1
Wir geben einen Einblick in die Konsolidierung der semiautomatischen Planungsprozesse mittels Camunda Process Modeler und anschließend die Implementierung der Prozesse mittels Camunda BPM sowie der Integration in die Bestandslandschaft (Remedy, Tibco, uvm.).
Process Automation Forum Düsseldorf, Provinzial Rheinland Versicherung AGcamunda services GmbH
Prozessautomation bei der Provinzial Rheinland: Dunkelprozesse mit unstrukturierten und strukturierten Daten
Ralph Rennert, Betriebsorganisator, Provinzial Rheinland Versicherung AG
Simon Thiel, Fachinformatiker Anwendungsentwicklung, Provinzial Rheinland Versicherung AG
[Webinar] BPM Renaissance: 5 Tips to Thrive in a Cloud-Native Worldcamunda services GmbH
A decade ago, business process management (BPM) focused on modeling and perhaps automating stable, repeatable back-office processes. Even with the bar set this low, many of the BPM tools on the market struggled to meet the needs of the business.
Today, business processes are more dynamic. Enterprises are more likely to focus on customer-facing, front-office processes. Low-code tools improve collaboration, increase quality, and lower technical debt. And we have yet to maximize the full power of the cloud. Welcome to the BPM renaissance.
On this live webinar, listen to Jason Bloomberg, president of analyst firm Intellyx, and Daniel Meyer, CTO Camunda, as they discuss how today’s BPM addresses business problems the way first-generation BPM never could. They will cover the five core value propositions of next-generation BPM and explain how low-code technologies and cloud-native computing change the BPM game, allowing you to not just survive, but also thrive through these transformative times.
[Webinar] Announcing the Camunda Cloud Public Beta - February 2020camunda services GmbH
For the past five months, we’ve been running a private beta of Camunda Cloud, a scalable, on-demand workflow platform, with a limited number of users. During this time, our Cloud team has gained valuable user input and has made great strides with the core Camunda Cloud platform.
And both Zeebe (the horizontally scalable workflow engine at the heart of Camunda Cloud) and Operate (a tool that was purpose-built for monitoring and managing workflows running in Camunda Cloud) have added many new capabilities, expanding the range of business and technical problems that users can solve with Camunda Cloud.
At the end of January 2020, we took the next big step with Camunda Cloud and announced the Camunda Cloud Public Beta. This means we’ve opened up the beta to everyone–there’s no more limit to the number of users who can participate.
On Wednesday, February 5, 2020, we hosted our first-ever Camunda Cloud webinar. Daniel Meyer, Camunda CTO, will be joined by members of the Camunda Cloud engineering team and Camunda developer relations team to walk through the Camunda Cloud vision and core capabilities, complete with a demo.
We had a great time hosting our first Zeebe and Operate webinar of 2020!
We kicked off the new year with Zeebe and Operate releases, and in this webinar, we dove into what’s new complete with demos and example use cases.
We also discussed broader project and community updates and the Zeebe roadmap, and of course, there was plenty of time for Q&A.
2. Willkommen!
Jakob Freund ist Geschäftsführer bei camunda, Autor des
Bestsellers "Praxishandbuch BPMN" und häufiger Sprecher auf
BPM-Konferenzen. Im BPM-Bereich ist er seit über 10 Jahren
aktiv. Seine absolute Leidenschaft ist das 'Big Picture' der
Skalierbarkeit von Geschäftsmodellen durch klar definierte und
automatisierte Geschäftsprozesse, wobei BPMN als gemeinsame
Sprache von Business und IT eine zentrale Rolle spielt.
9. „Ausführbare BPMN-Prozessmodelle…
sind stets detailliert und kompliziert.“
sind eine Verfeinerung von fachlichen Prozessmodellen.“
sollten von der IT erstellt werden und ihr gehören.“
Drei häufige Irrtümer
15. Den Anwender, der einen Task erhalten soll, zur Laufzeit auf Basis
komplexer Business-Logik ermitteln
Diesen Anwender per Email informieren
Kennzahlen in externen Systemen festhalten, wenn der Usertask
abgeschlossen wurde.
Kennzahlen festhalten, wenn das Ticket bearbeitet wurde.
Ich will:
Quelle: BPMN 2.0 by Example, OMG
17. Zero-Coding Ansatz (Anti-Pattern)
Den Anwender, der
einen Task erhalten soll,
zur Laufzeit auf Basis
komplexer Business-
Logik ermitteln.
Diesen Anwender per
Email informieren.
Kennzahlen in
externen Systemen
festhalten, wenn
der Usertask
abgeschlossen
wurde.
Kennzahlen
festhalten, wenn
das Ticket
bearbeitet wurde.
23. Besser: Das Diagramm „schlank“ halten
• Den Anwender, der einen Task
erhalten soll, zur Laufzeit auf Basis
komplexer Business-Logik ermitteln
• Diesen Anwender per Email
informieren
Kennzahlen in externen
Systemen festhalten,
wenn der Usertask
abgeschlossen wurde.
Kennzahlen
festhalten, wenn
das Ticket
bearbeitet wurde.
24. Fachlich (ausreichend) relevante Aktivitäten.
Aktivitäten, die ich explizit monitoren möchte.
Aktivitäten, bei denen ich von den Fähigkeiten der Process Engine
profitiere.
Anforderungen, die technsch implementiert werden müssen.
Ins BPMN: So viel wie nötig, so wenig wie möglich
25. „Ausführbare BPMN-Prozessmodelle…
sind stets detailliert und kompliziert.“
sind eine Verfeinerung von fachlichen Prozessmodellen.“
sollten von der IT erstellt werden und ihr gehören.“
Drei häufige Irrtümer
26. Das große Missverständnis
Ebene 2
Operatives Prozessmodell
Ebene 3a
Technisches
Prozessmodell
Ebene 1
Strategisches
Prozessmodell
Ebene 3b
IT-Spezifikation
Ebene 4b
Implementierung
Prozesslandschaft
Inhalt: Prozess im Überblick
Ziel: Schnelles Verständnis
Semantik: logisch-abstrakt
Inhalt: Operative Abläufe
Ziel: Abstimmung von Details
Semantik: physisch-konkret
Inhalt: Technische Details
Ziel: Umsetzung
Semantik: physisch-konkret
Fachlich
(Business)
Technisch
(IT)
Mit Process Engine
Ohne Process Engine
Ebene 3 (das „technische
Prozessmodell“) ist eine
Verfeinerung von Ebene 2 (dem
„fachlichen Prozessmodell“)!
32. „Ausführbare BPMN-Prozessmodelle…
sind stets detailliert und kompliziert.“
sind eine Verfeinerung von fachlichen Prozessmodellen.“
sollten von der IT erstellt werden und ihr gehören.“
Drei häufige Irrtümer
36. Der technische Fluss wird gemeinsam entwickelt
Strategisches
Prozessmodell
Operatives Prozessmodell
menschlicher
Prozessfluss
technischer
Prozessfluss
Anwender
Analyst
Entwickler
Probleme,
Wünsche,
Prioritäten...
Machbarkeit,
Aufwände, ...
Vorschläge,
Roadmaps,
Kosten...
Soll-Prozesse,
Anforderungen, ...
37. Eine Toolkette kann unterstützen
Analyst
Entwickler
Anwender
Probleme,
Wünsche,
Prioritäten...
Soll-Prozesse,
Anforderungen, ...
Machbarkeit,
Aufwände, ...
Vorschläge,
Roadmaps,
Kosten...
Integration über BPMN 2.0 - XML
Fachliches
BPMN-Tool
Entwicklungs-
umgebung
38. Was macht einen guten „(Process) Analyst“ aus?
Hard Skills
• BPMN
• Technisches Verständnis
(Wie funktioniert eine
Process Engine)
• Fachliches Verständnis
Soft Skills
• Schnelle
Auffassungsgabe
• Kommunikationsfähigkeit
• Analytisches
Denkvermögen
• Empathie
39. Wohin gehört die Rolle „(Process) Analyst“ ?
Fach-
abteilungen
IT
Betriebs-
organisation
?
40. Beispiel: Proof of Concept – Workshop
Prozess-
konzeption
Prozess-
umsetzung
Live-Demo
und Fazit
Konzeption: 2 Tage
• Modellierung des Soll-Prozesses
• Fachabteilung, Prozessmanagement,
Architekten/Entwickler
Fazit: 0,5 Tage
• Vorführung
• Lessons Learned
• Alle Stakeholder
• Prototypische Entwicklung
• Architekten/Entwickler
Umsetzung: 2,5 Tage
41. Der wichtigste Erfolgsfaktor: Akzeptanz
„Die gesamte Projektgruppe
bestehend aus Mitarbeitern der IT
und der Fachabteilung, wurde für die
BPMN 2.0-Prozess-Modellierung
begeistert.“
(Thorsten Schramm, Teamleiter IT-
Infrastruktur, LVM Versicherung)
42. „Ausführbare BPMN-Prozessmodelle…
sind stets detailliert und kompliziert.“
sind eine Verfeinerung von fachlichen Prozessmodellen.“
sollten von der IT erstellt werden und ihr gehören.“
Drei häufige Irrtümer
47. Bessere Prozesstransparenz: Dokumentationen im Umfeld der Altsysteme sind
sehr lückenhaft bzw. teilweise gar nicht vorhanden – kein Fundament für
Optimierungen (muss alles mühselig erarbeitet werden).
Synchronisation fachlicher und technischer Prozess: Firmen stecken viel Geld
in die Dokumentation von Prozessen, danach aber keinen Cent in die Pflege –
beide Sichten laufen auseinander.
Kürzere Entwicklungszyklen: Der camunda-Ansatz passt perfekt in die
aktuellen Paradigmen der agilen Projektorganisation. Es kommt zu einer
besseren Zusammenarbeit und damit auch zu weniger „Korrekturschleifen“.
Reduzierte Programmierung: BPMN ist eine mächtige Sprache zur Prozess-
Steuerung, eine BPMN Engine bringt mir komplexe Features, die ich sonst
aufwendig programmieren müsste (Beispiel: Warte-Zustände,
Nachrichtenkorrelation)
What you see is what you run: Es gilt nicht mehr „die Wahrheit steckt im
Quellcode“, denn der (Prozess-)Quellcode ist jetzt für jeden nachvollziehbar
geworden, kann in Echtzeit betrachtet und mit anderen Informationen (z.B.
KPI) kombiniert werden.
Gründe für BPMN / camunda BPM (Kundenzitate)
48. Der beste Beweis: Selbst erleben
Prozess-
konzeption
Prozess-
umsetzung
Live-Demo
und Fazit
Konzeption: 2 Tage
• Modellierung des Soll-Prozesses
• Fachabteilung, Prozessmanagement,
Architekten/Entwickler
Fazit: 0,5 Tage
• Vorführung
• Lessons Learned
• Alle Stakeholder
• Prototypische Entwicklung
• Architekten/Entwickler
Umsetzung: 2,5 Tage