Innovation - Internet of Things - Digitization

INNOVATION
INTERNET OF THINGS
DIGITALISIERUNG
Michael Klemen
3.3.2018
FACHHOCHSCHULE | Zukunftsakademie
www.zukunftsakademie.or.at | www.ecoplus.at

SMART
WORLD
Donnerstag, 15. März 2018

GLOBAL DEMOGRAPHICS: NEW CONSUMERS
2015 1 1 1 4
Current Americas 0,9
Europe 0,7
Africa 1,2
Asia 4,45
4
2040/50 1 1 2 5

3 BEREICHE / 3 KAPITEL / 3 SICHTEN :
• INNOVATION
• IOT
• STATUS DER DIGITALISIERUNG

WHAT IS INNOVATION ?

INNOVATION IS..
• CLASSICAL
• „DIGICAL“
• DISRUPTIVE
• Product Innovation
• Process Innovation
• Market Innovation
• Digital Technology and IoT
as the enabler

CLASSICAL… not everything works…

CLASSICAL… some die…

Life is Life…
This remarkable downturn was not based upon lack of
innovation or decrease in interest in photography as the
enterprise even invented the technology with which more tahn 70
billions of pictures can be uploaded anualy to Facebook.
What led to Kodak`s near extinsion was FEAR, that digital
technology will canibalize the lucrative
filmbusiness.
This fear led Kodak to ignore the trend to accelerate
digitization for 37 years - since the invention of
the digital camera in 1975 - and hindered the enterprise to
take all appropriate steps to keep, connect and enthusiase already
existing customers.
In January 2012 Eastman Kodak Co ran
into Chapter 11.
Marking the end of an era of one
of the greatest innovators of
the world, an Enterprise that played
since more than 130 years an important role in
the life of millions of people as they enabled
the famaous "Kodak-Moment".
The change came quickly; In less than 7
years the company lost half of is
revenue.

CLASSICAL ?

3-D Metal Desktop
Printing
• Breakthrough: The technology can create
lighter, stronger parts, and complex shapes
that aren’t possible with conventional metal
fabrication methods. It can also provide more
precise control of the microstructure of
metals. (In 2017, researchers from
the Lawrence Livermore National Laboratory
announced they had developed a 3-D-printing
method for creating stainless-steel parts twice
as strong as traditionally made ones.)
• Why It Matters: The ability to make large and
complex metal objects on demand could
transform manufacturing.
• Key Players: Markforged, Desktop Metal, GE
• Availability: Now

WHAT does this mean….
• For Airlines : Weight Reduction
• For Suppliers: Location based production
• For Users: Speed in Readiness/Usage
Abu Dhabi’s Strata has tied up with Siemens
and Etihad Airways to develop the region’s
first 3D printed aircraft interior parts.Donnerstag, 15. März 2018

WHAT does this mean…. for medical… and many
others

“DIGICAL”
(combined digital and
physical) innovations will
hit some businesses much
harder and faster than
others
Digital-Physical Mashups
Sept 2014

The digital lens drives the Ability for new models to
work in/on platforms
Ability to align OT and IT :
A universe of intelligent
products, processes and services
that communicate with each
other and with people over the
Internet.
25
Source: Accenture FALL 2015

IoT Requires Distributed Computing
2
6
IoT Computing Model
(Data Volume, Security, Resiliency, Latency)
DEVICE
DATACENTER/CLOUD
FOG
CLOUD CLOUDEDGE
STORE ANALYZE ACT NOTIFY

More value generated if integrated with Video
28

Recent advances in artificial intelligence
https://arxiv.org/pdf/1702.00783.pdf
Pixel Recursive Super Resolution
Ryan Dahl, Mohammad Norouzi, Jonathon Shlens
Google Brain
published Feb 2017

Chinese Police Add Facial-Recognition Glasses to
Surveillance Arsenal
Police are donning the devices as hundreds of millions of Chinese begin traveling for the Lunar New
Year holiday WSJ 5.2.2018
A policewoman uses
facial-recognition
sunglasses while
patrolling a train
station in Zhengzhou,
the capital of central
China's Henan
province.
Feb. 5. Photo: China
News Service

High-end 3D visualization early in the design and
engineering phases leveraging lifelike digital models

Design verification

WHAT IF…
NOW
http://www.youtube.com/watch?v=lDTF3HE_pHw
http://www.3dexcite.com/en/work/showreel

AUDI City LIVE London,Peking,Berlin,Moscow,Paris…

Integration of High ResVideo & 3D Visualisation

?? INNOVATION ??
ZUM BEISPIEL
ELON MUSK – at his Best ? oder „VERRÜCKT“

Smart, Connected
Products Are
Transforming
Companies…
this is called
IoT

With IoT, companies are looking to…
• Engage with clients and markets
in new ways
• Rapidly and securely connect devices
• Optimize operations
• Enable new business models
Facilities
Vehicles Home Health
Factories
Transport
Watson IoT Platform
IoT Solutions
Facilities Mgmt
Asset Performance
Connected Products
Work Mgmt
Health & Safety
Operations
Product
Development

IoT : How it works
40
Machine
Learning
Operators &
Consumers interact
and monitor
Connectors continuously
see, feel, detect, …
CONNECT – DETECT – ACT
Rule 1
Rule 2
.
.
.
Rule X
Knowledge
Acquisition Process
Rules

IOT LIVE

IOT REALTIME

Kurze Pause – Bio-Break ?
Donnerstag, 15. März 2018 43

44
The Ability to adopt the adoption pattern way…
Source: Accenture FALL 2015

• Programmable computing thrives
in prescribed, predictable
scenarios but is too limited for
the complex IoT landscape.
The IoT is a monumental data challenge.
Cognitive computing can keep up.
Cognitive systems aren’t programmed.
They learn from virtually every
interaction and the surrounding
context to unleash the potential of the
IoT.

Outthink the competition with cognitive IoT
Cognitive IoT delivers insights once unknowable.
Businesses can benefit in five key areas:
Extending
expertise
Deepening human
engagement
Creating cognitive
processes and
operations
Infusing cognition
into products and
services
Enhancing exploration
and discovery

Expand what’s knowable
Natural language
processing
Machine
learning
Example: IBM Watson: Four APIs are unlocking new insights from new data
Video and image
analytics
Text
analytics

So far on
IoT

DISRUPTIVE
• Donnerstag, 15. März 2018

Living in the world of NO:
Digital platforms are the new champions
World #1
Taxi
World #1
Accomodation
Owns
NO
Property
Owns
NO
Cars
World #1
Movie house
Owns
NO
Cinemas
Owns
NO
Telco Infra-
structure
Owns
NO
Apps
Owns
NO
Inventory
World #1
Software
Vendor
World #1
Phone
company
World #1
Retailer

BUILDING PRODUCTS & SERVICES in and
around your digital eco-system
Example Automotive…

DIGITAL EVOLUTION INDEX… 2017

GARTNER Hype Cycle Emerging Technologies 2017
55
The Gartner Hype Cycle for Emerging
Technologies, 2017 focuses on three emerging
technology mega-trends:
• Artificial intelligence (AI) everywhere,
• Transparently immersive experiences
• Digital platforms
“Organizations will continue to be faced with
rapidly accelerating technology innovation that
will profoundly impact the way they deal with
their workforces, customers and partners,”
Source: Gartner Aug 2017

GARTNER Hype Cycle Trends 2017

DREI TRENDS… 2017
Artificial Intelligence (AI) Everywhere
“AI, IoT and other emerging technologies are combined with economic
trends like the sharing economy, we truly see different business designs
that profoundly disrupt the market.”
Transparently Immersive Experiences
Technology is introducing transparency between people, businesses and
things. As technology evolves to be more adaptive, contextual and fluid, it
will become more human-centric. Besides AR, companies should look to
digital workspaces, connected homes, virtual reality and 4D printing in this
realm.
Digital Platforms
Enterprises are still deciding how to navigate this technology, but the lack
of proven use cases have created concerns about the viability of the
technology. Long-term, Gartner believes this technology will lead to a
reformation of whole industries.
Source: Gartner Aug 2017

DIE NEUE NIKE ERFAHRUNG

DU SELBST & DEIN SCHUH

ADIDAS Speed Factory Ansbach/Atlanta…. Berlin

Japanese tech giant SOFTBANK has
acquired robotics company Boston
Dynamics from Alphabet for an
undisclosed sum. (June 2017)
AMAZON has bought Kiva Systems
Inc., which makes robots used in
shipping centers. The $775 million
acquisition comes as Amazon
continues its heavy spending on
fulfillment centers to help fuel its
business.

1. Customer Self-Service: Customer-facing physical solutions such as kiosks, interactive digital signage,
and self-checkout.
2. AI-Assisted Robotic Process Automation: Automating organizational workflows and processes
using software bots
3. Industrial Robots: Physical robots that execute tasks in manufacturing, agriculture, construction, and
similar verticals with heavy, industrial-scale workloads. The Internet of Things, improved software and
algorithms, data analytics, and advanced electronics have contributed to a wider array of form factors,
ability to perform in semi- and unstructured environments, and the “intelligence” to learn and operate
autonomously. A rising sub-category is collaborative robots (cobots), working safely alongside humans.
4. Retail and Warehouse Robots: Physical robots with autonomous movement capabilities used in
retailing and/or warehousing
5. Virtual Assistants: Personal digital concierges that know users and their data and are discerning
enough to interpret their needs and make decisions on their behalf.
6. Sensory AI: Improving computers ability to identify, “understand,” and even express human sensory
faculties and emotions via image and video analysis, facial recognition, speech analytics, and/or text
analytics.
More Details:
https://www.forbes.com/sites/gilpress/2017/07/29/6-hot-ai-automation-technologies-destroying-and-creating-
jobs/#3dc7fbf26b13
NOCH GENUG ARBEIT ?

CONNECTED CAR & IoT: SENSORIK
Intelligentes Zusammenspiel
Eine Straßenszene in einer Großstadt: Der
helle Audi A8 neben dem Bus tastet sein
Umfeld ab. Der Laserscanner (hellblauer
Messbereich), die Videokamera (blassgrün)
und das Fernbereichsradar (grün) arbeiten
eng zusammen. Weitere Radarsensoren
(violett) messen zur Seite und nach hinten.
Erkannt werden die Verkehrszeichen, der
Bus, der Pkw vor dem A8 und der Lkw hinter
ihm.
Radar, Kamera, Laserscanner: Sensoren verschiedenster Bauart haben die Umgebung des neuen A8 fest im Blick.
Mit der Fusion ihrer Daten entsteht ein vollständiges Bild der Fahrzeugumgebung. Audi macht so einen
entscheidenden Schritt auf dem Weg zum autonomen Fahren.

5G & IoT: GEGEN DAS Nagel-Schreckenberg MODELL
The theoretical model formulated in 1992 by physicists Kai
Nagel and Michael Schreckenberg for the simulation of road
traffic explained for the first time the reasons for a “phantom
traffic jam” as a result of over-reaction when braking. If a car
is driving slower than the vehicle behind it, the latter has to
reduce its speed. In a chain reaction, all cars following behind
brake one after the other, until one car has to stop entirely,
and a traffic jam forms. The one who caused the congestion
in the first place is generally completely unaware of this.
This kind of congestion “out of nowhere” can be avoided by
maintaining a constant distance and steady speed. This is
enabled through so-called platooning. Piloted vehicles with
automatic braking systems can use direct car-to-car
communication to react simultaneously and – despite the
short distances between then – drive safely and efficiently
Fast data flow, no delays. This needs the new 5G mobile communication standard.
For Audi, it opens the door for fully networked driving, which will make traffic safer, more
convenient and more efficient.

DIGITAL PENETRIERT ALLE SEKTOREN
ABER UNTERSCHIEDLICH

IOT SPENDING BIS ZU € 250 BILLIONEN in 2020

65% DES IoT SPENDINGS FÜR SERVICES & APPs

IoT PLATFORM CAPATILITIES

USE CASES FOR GROWTH

FEW PROVIDE FULL PLATFORMS

FAVORING WHICH PLATFORM

BAUEN SIE IHR PRODUKT ODER IHRE
DIENSTLEISTUNG FÜR IHR DIGITALES ÖKO-SYSTEM
Beispiel Automotive…

MARKTKAPITALISIERUNG IN DER
PLATTFORMÖKONOMIE

HART ABER WAHR…
Digitale Mobilität und das Industrial Internet der
Dinge versprechen die grundlegende Änderung der
Abläufe – einschließlich bestimmte
Einkaufsprozesse ganz auszuschalten….

BEISPIEL: Im Internet der Dinge muss die Beschaffung
fragen: "Brauchen wir überhaupt die PO?"
Wenn die Beschaffungsorganisation eine Reihe von Prozesspunkten
auf einem Stück Papier ist, sollte man sich nicht auf die Beseitigung
des Leerraums zwischen den Punkten konzentrieren, sondern auf
die Notwendigkeit der Punkte selbst.

IM EINKAUF WERDEN NEUE FERTIGKEITEN FÜR EINEN
ZUKÜNFTIGEN WETTBWERBSVORTEIL NÖTIG
Source Accenture
2016/2017

NEUE FÄHIGKEITEN IN DER DIGITALEN ÄRA
Source Accenture 2016/2017

STARTPUNKT: ALLES MANUELL…

ROBOTICS PROCESS AUTOMATION…
30-40% AUTOMATISIERTE TÄTIGKEITEN

VIRTUELLE ASSISTENZ …ZU INTERAKTIONEN MIT DIGITALEN KOLLEGEN

KI … ZU LÖSUNGEN JENSEITS MENSCHLICHER FÄHIGKEITEN

DIGITAL WIRD NICHT NUR DIE FUNKTION, SONDERN
AUCH WAS WIR EINKAUFEN, VERÄNDERN…

ROBOTICS & KI SYSTEME ERGÄNZEN DEN EINKAUF

FÜNF ANWENDUNGEN werden
Basisinfrastruktur der
Beschaffung in 2020…
90

DER VIRTUAL
SUPPLIER
RAUM

Werden Sie …
zum Dirigent
im Internet der Dinge

Kurze Pause – Bio-Break ?

WISSEN SIE WO SIE STEHEN ?
DIGITALISIERUNG
INDUSTRIE 4.0 / 2018 -
MEHR ALS EIN NEUES JAHR:
WIE MESSE ICH DEN
DIGITALISIERUNGSTATUS & -
FORTSCHRITT IN MEINEM
UNTERNEHMEN

2018 – mehr als ein neues Jahr…
LAUT GARTNER WEITERES IT GESAMTWACHSTUM IN 2018
Source: GARTNER 2018

EINIGE ÜBERLEGUNGEN:

ALEXA & CO ….

Notwendige KOMPETENZEN um das Mindset zu
THINK DIGITAL - ACT DIGITAL zu verschieben

Investieren in vielseitigeres, breiteres Wissen

IoT: Neue Skills,Technologien,Prozesse & Governance

Neue Skills- neue Allianzen

Wer ist voll vorbereitet ?

Alternativen:

Digitalisierungsbestrebungen:

Wie schätzt man der Fortschritt ein…

Wo steht Ihre Industrie
n Industry No Digital Desire Designing Delivering Scaling Harvesting
49 Media 2,0% 16,0% 18,0% 31,0% 27,0% 6,0%
53 Telecom 4,0% 8,0% 23,0% 38,0% 23,0% 6,0%
343 Fin Services 5,0% 19,0% 22,0% 29,0% 22,0% 3,0%
317 Services 8,0% 16,0% 26,0% 28,0% 17,0% 5,0%
117 HealthcareProv 4,0% 23,0% 30,0% 21,0% 16,0% 5,0%
164 Retail 2,0% 18,0% 27,0% 35,0% 15,0% 4,0%
441 Government 12,0% 21,0% 27,0% 25,0% 13,0% 2,0%
289 Education 11,0% 23,0% 27,0% 24,0% 13,0% 2,0%
151 Insurance 8,0% 16,0% 30,0% 29,0% 13,0% 5,0%
625 Manufacture 10,0% 20,0% 33,0% 23,0% 12,0% 2,0%
53 Wholesale 9,0% 28,0% 28,0% 25,0% 9,0% 0,0%
96 Utilities 7,0% 21,0% 29,0% 29,0% 9,0% 4,0%
118 Transportation 10,0% 14,0% 36,0% 31,0% 7,0% 3,0%
145 Natural Res 12,0% 28,0% 31,0% 21,0% 6,0% 3,0%
54 Health Payers 13,0% 28,0% 24,0% 30,0% 4,0% 2,0%
3015

Wie messe ich mich selbst: Eine erste Annährung

Wie relevant ist Digitaler Fortschritt für mich

Wer skaliert wirklich ?

Wie ist die Performance (in meiner Industrie)

Wie ist die Performanceverteilung in meiner Industrie

Welche Aspekte noch ?

Welche Dimension noch ?

Wie risikofreudig sind Sie ?

Haben Sie ein Transformationsteam ?

Wieviel Zeit verwenden Sie wofür ?

BIG THANKS TO GARTNER FOR SHARING
THESE INSIGHTS IN VARIOUS WEBINARS

• Zwei Beispiele
• A1
• Gillette

ALEXA – was wird empfohlen…

5 Aktivitäten zu AI:
• 1. Scouting AI technology, applications, and partners: Have someone (a team) as “AI sensors” in charge of monitoring new
trends, identifying disruptive technologies, and networking with innovative players
• 2. Experimenting with AI technology and applications: Understand through quick, small AI pilots how to develop or adopt
cognitive technologies to the company’s business and operational models.
• Experiments in the driver’s seat are typically conducted by the company’s AI unit or internal developer teams. In the last few years, Deutsche
Telekom has tested internally three different AI-backed chatbots and virtual assistants to improve the company’s corporate and private
customer services.
• Experiments with others in the driver’s seat involve joining forces with innovative players such as start-ups, research centers, and universities. In
general, such experiments are focused on cutting-edge technologies or applications requiring in-depth expertise and skills that companies do
not have. This is a common strategy among large organizations: Mercedes-Benz entered a partnership with the Computer Science and AI Lab of
MIT; Associated Press collaborated with Automated Insight, a specialized AI firm; Deutsche Telekom partnered with the German Research
Centre for AI, called DFKI.
• Experiments by learning from others are common among companies interested in pioneering AI technology and applications, but too
premature for their industry. Observing others translates into funding ventures or start-ups innovating at the frontier of AI. This is the case at
German insurance company Allianz, which funded Europe’s first global AI equity fund to position itself as a “pioneer in AI investments.”
• 3. Supporting business units in applying AI technology: Build internal capabilities through a specialized network of AI
experts who can support business units in the integration and application of AI tools and solutions (from basic data visualization and
chatbots to the automation of entire processes like claims management). The success of AI applications lies not in the technology per se,
but in the ability of a company to align it with its business and operational models.
• 4. Getting the entire organization to understand AI: The ability to educate the organization on the opportunity to harness
the power of AI.
• 5. Attracting and retaining talent: Address the AI skills gap

5 Aktivitäten zu AI

AI, Machine Learning wird intensiver

Chance oder Herausforderung

5 CYBER SECURITY TRENDS / Aktivitäten:
• 1. DDoS Distributed Denial of Service Attack
• Intrusion Prevention System -> Service Operation Center -> CERT
• 2. Ransom Ware
• MalWare Protection + Anomaly Detection + Employee Awareness
• 3.Data Theft
• Data Leakage Protection
• 4.Infrastructure Abuse
• Regular vulnerability checks + Patching Cycles
• 5. Fraud
• Fake Emails + Treasury Dept. & Employee Minitoring + Spam Defense

MEIN NEUER BERUF….
The Highest-Paid
Professional Video Gamer In The World
Lee Jae Dong
$519,086.72

EINE PERSÖNLICHE ÜBERPRÜFUNG:
Assessment: Are You in Danger of Becoming Obsolete ?
- research tactics for staying competitive….
https://hbr.org/2016/03/assessment-are-you-in-danger-of-
becoming-obsolete

DAS WIRKLICHE ENDE

A FINAL WISH …
STAY YOUNG STAY COURIOUS…

Innovation - Internet of Things - Digitization

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