In dieser Session erfahren Sie, wie Sie Ihren Emaildaten Antworten auf Fragen rund um Compliance, Security, Arbeitsvorschriften, Kundenbindung, Kernprozesse, Social Adoption und mehr entlocken.
Präsentiert von Florian Vogler
DEV-1268: IBM Connections Adminblast – IBM Connect 2017panagenda
Buckle up, join Christoph and Nico and get ready to learn 50 tips and tricks you can implement right away to improve your IBM Connections environment. Your users will thank you as they too benefit from this best practice list gathered from real-World projects while deploying and administering IBM Connections On-premises. Walk away with knowledge covering anything from Cognos integration, docs, CCM and Forms Experience Builder to the backend and DB2, TDI and SSO.
A presentation by Nico Meisenzahl (panagenda Consulting) and Christoph Stoettner (panagenda Consulting)
DEV-1269: Best and Worst Practices for Deploying IBM Connections – IBM Conne...panagenda
It’s back. For the 3rd year in a row. Depending on deployment size, operating system and security considerations you have different options to configure IBM Connections. This session will show good and bad examples on how to do it from multiple customer deployments. We will describe things we found and how you can optimize your systems. Main topics include simple (documented) tasks that should be applied, missing documentation, automated user synchronization, TDI solutions and user synchronization, performance tuning, security optimizing and planning SSO. This is valuable information that will help you to be successful in your next IBM Connections deployment project. Don’t miss it.
A presentation by Christoph Stoettner (panagenda Consulting)
DEV-1550: Why Java 8? Or, What's a Lambda? – IBM Connect 2017panagenda
When Java 8 hit the streets, a lot of people were either excited or confused about the two biggest language changes that were introduced: lambdas and streams. While these two things might seem to be “just another syntax” for doing what we can already do, it turns out that these two programming techniques are very powerful because of the WAY they work. Even if you’re not using Java 8 just yet, this session will show you the potential of using these new language features.
A presentation by Julian Robichaux (panagenda)
DEV-1223: Socialytics: Accelerating IBM Connections Adoption with Watson Anal...panagenda
Social adoption is a challenge for many companies. What is the effective utilization of the environment? Who is using which resources, what in the environment is dormant or orphaned? Where should efforts focus in order to improve adoption? All of these questions can be diffcult to answer and there is no “one size fits all” solution as each organization has their own unique needs. Join Femke Goedhart and Franz Walder and learn how to tackle this topic using IBM Connections and Watson. Starting out with IBM Bluemix Data Connect to collect and combine data from relevant sources, they use the cognitive power of IBM Watson Analytics to answer those tricky questions and provide solutions to real World adoption challenges. Enable users by combining the power of Watson cognititve analytics with IBM Connections social capabilities in “Socialytics”!
A presentation by Femke Goedhart (panagenda) and Franz Walder (panagenda)
DEV-1185: IBM Notes Performance Boost - Reloaded – IBM Connect 2017panagenda
Maximizing IBM Notes client to performance doesn’t have to be complicated! Reloaded for the latest IBM Notes 9 version, join Chris and find out what can be tuned – and how to resolve it. Learn how to debug your client, deal with outdated ODS, network latency and application performance issues and the measurable benefit that provides to users. Gather best practices on how to streamline location and connection documents and why the catalog.nsf is so important. Improve your IBM Notes client installations to provide a better experience for happier administration and happier end users! As a special bonus, Chris will show you how to increase the startup time of virtualized IBM Notes Clients (Citrix / vmware / etc) up to 70%!
A presentation by Christoph Adler
Notes Browser Clients, Client Upgrades und beste Startzeiten! (SP25) - 42. DNUGpanagenda
In dieser Session erfahren Sie, wie Sie
- IBM Notes Standard Clients für Citrix, Windows Terminal Server und virtuelle Desktop Infrastrukturen optimieren,
- Notes-Datenverzeichnisse auf Netzlaufwerken loswerden und
- IBM Notes Clients zu Kaltstarts in weniger als 20 Sekunden überreden - inklusive sauberem Datenverzeichnis und Roaming!
Client Upgrades in weniger als 10 Minuten und Crossgrades auf des IBM Notes Browser Plugin in weniger als einer Minute sind ebenfalls mit von der Partie.
Das Ergebnis? 95% weniger Netzlast, 95% weniger managed Storage, 95% kleinere Backups.
Sparen Sie sich reich und machen Sie Ihre Endanwender glücklich!
präsentiert von Christoph Adler
SI1692: When Lightning Strikes Collaboration - IBM Connect 2016panagenda
What do virtualization, cloud, social adoption and upgrades have in common? Christoph Adler finds out about those and other great ideas to evolve collaboration! Learn how to get blazing fast clients in virtualized environments or how to pull off seamless cloud on boarding without disrupting users. Buckle up in this fastpaced session and learn how other companies deal with accelerating Social Adoption and more!
A presentation from Christoph Adler (panagenda).
On premises, private, public, hybrid ... welche Möglichkeiten gibt es, wie trifft man die richtigen Entscheidungen und wie bereiten Sie sich am besten auf die Wolke - oder auch mehrere Wolken - vor?
Von IBM Notes und Domino, über Verse, das IBM Notes Browser Plugin, IBM Sametime und IBM Connections, bis hin zu SoftLayer machen wir einen Streifzug durch verschiedene Optionen und was es zu beachten gibt.
Technisches Niveau / Zielgruppe:
Administratoren / IT Entscheider
Erwartete Vorkenntnisse:
Grundlagen Notes/Domino Administration
präsentiert von Christoph Adler
DEV-1268: IBM Connections Adminblast – IBM Connect 2017panagenda
Buckle up, join Christoph and Nico and get ready to learn 50 tips and tricks you can implement right away to improve your IBM Connections environment. Your users will thank you as they too benefit from this best practice list gathered from real-World projects while deploying and administering IBM Connections On-premises. Walk away with knowledge covering anything from Cognos integration, docs, CCM and Forms Experience Builder to the backend and DB2, TDI and SSO.
A presentation by Nico Meisenzahl (panagenda Consulting) and Christoph Stoettner (panagenda Consulting)
DEV-1269: Best and Worst Practices for Deploying IBM Connections – IBM Conne...panagenda
It’s back. For the 3rd year in a row. Depending on deployment size, operating system and security considerations you have different options to configure IBM Connections. This session will show good and bad examples on how to do it from multiple customer deployments. We will describe things we found and how you can optimize your systems. Main topics include simple (documented) tasks that should be applied, missing documentation, automated user synchronization, TDI solutions and user synchronization, performance tuning, security optimizing and planning SSO. This is valuable information that will help you to be successful in your next IBM Connections deployment project. Don’t miss it.
A presentation by Christoph Stoettner (panagenda Consulting)
DEV-1550: Why Java 8? Or, What's a Lambda? – IBM Connect 2017panagenda
When Java 8 hit the streets, a lot of people were either excited or confused about the two biggest language changes that were introduced: lambdas and streams. While these two things might seem to be “just another syntax” for doing what we can already do, it turns out that these two programming techniques are very powerful because of the WAY they work. Even if you’re not using Java 8 just yet, this session will show you the potential of using these new language features.
A presentation by Julian Robichaux (panagenda)
DEV-1223: Socialytics: Accelerating IBM Connections Adoption with Watson Anal...panagenda
Social adoption is a challenge for many companies. What is the effective utilization of the environment? Who is using which resources, what in the environment is dormant or orphaned? Where should efforts focus in order to improve adoption? All of these questions can be diffcult to answer and there is no “one size fits all” solution as each organization has their own unique needs. Join Femke Goedhart and Franz Walder and learn how to tackle this topic using IBM Connections and Watson. Starting out with IBM Bluemix Data Connect to collect and combine data from relevant sources, they use the cognitive power of IBM Watson Analytics to answer those tricky questions and provide solutions to real World adoption challenges. Enable users by combining the power of Watson cognititve analytics with IBM Connections social capabilities in “Socialytics”!
A presentation by Femke Goedhart (panagenda) and Franz Walder (panagenda)
DEV-1185: IBM Notes Performance Boost - Reloaded – IBM Connect 2017panagenda
Maximizing IBM Notes client to performance doesn’t have to be complicated! Reloaded for the latest IBM Notes 9 version, join Chris and find out what can be tuned – and how to resolve it. Learn how to debug your client, deal with outdated ODS, network latency and application performance issues and the measurable benefit that provides to users. Gather best practices on how to streamline location and connection documents and why the catalog.nsf is so important. Improve your IBM Notes client installations to provide a better experience for happier administration and happier end users! As a special bonus, Chris will show you how to increase the startup time of virtualized IBM Notes Clients (Citrix / vmware / etc) up to 70%!
A presentation by Christoph Adler
Notes Browser Clients, Client Upgrades und beste Startzeiten! (SP25) - 42. DNUGpanagenda
In dieser Session erfahren Sie, wie Sie
- IBM Notes Standard Clients für Citrix, Windows Terminal Server und virtuelle Desktop Infrastrukturen optimieren,
- Notes-Datenverzeichnisse auf Netzlaufwerken loswerden und
- IBM Notes Clients zu Kaltstarts in weniger als 20 Sekunden überreden - inklusive sauberem Datenverzeichnis und Roaming!
Client Upgrades in weniger als 10 Minuten und Crossgrades auf des IBM Notes Browser Plugin in weniger als einer Minute sind ebenfalls mit von der Partie.
Das Ergebnis? 95% weniger Netzlast, 95% weniger managed Storage, 95% kleinere Backups.
Sparen Sie sich reich und machen Sie Ihre Endanwender glücklich!
präsentiert von Christoph Adler
SI1692: When Lightning Strikes Collaboration - IBM Connect 2016panagenda
What do virtualization, cloud, social adoption and upgrades have in common? Christoph Adler finds out about those and other great ideas to evolve collaboration! Learn how to get blazing fast clients in virtualized environments or how to pull off seamless cloud on boarding without disrupting users. Buckle up in this fastpaced session and learn how other companies deal with accelerating Social Adoption and more!
A presentation from Christoph Adler (panagenda).
On premises, private, public, hybrid ... welche Möglichkeiten gibt es, wie trifft man die richtigen Entscheidungen und wie bereiten Sie sich am besten auf die Wolke - oder auch mehrere Wolken - vor?
Von IBM Notes und Domino, über Verse, das IBM Notes Browser Plugin, IBM Sametime und IBM Connections, bis hin zu SoftLayer machen wir einen Streifzug durch verschiedene Optionen und was es zu beachten gibt.
Technisches Niveau / Zielgruppe:
Administratoren / IT Entscheider
Erwartete Vorkenntnisse:
Grundlagen Notes/Domino Administration
präsentiert von Christoph Adler
1050: TDI Solutions Best Practises with IBM Connections Deployments - IBM Con...panagenda
One of the main components to synchronize IBM Connections Profiles is SDI / TDI (Tivoli | Security Directory Integrator) and the tdisol package IBM provides during the installation. This package contains lots of scripts which are useful, but are often unknown by customers and administrators. Knowing the main configuration properties and possibilities saves you time during installation and on your daily work. Avoid broken profiles and login problems of your users after following this session.
A presentation from Christoph Stoettner (panagenda).
SUTOL 2016: IBM Connections Deployment Best and Worst Practicespanagenda
A presentation by Christoph Stoettner
Depending on deployment size, operating system and security considerations you have different options to configure IBM Connections. This session will show good and bad examples on how to do it from multiple customer deployments. IBM Champion Christoph Stoettner will describe things he found and how you can optimize your systems. This is valuable information that will help you to be successful in your next IBM Connections deployment project.
AD1387: Outside The Box: Integrating with Non-Domino Apps using XPages and Ja...panagenda
Users don’t care where their data lives. They just want to get their work done quickly and efficiently. They would prefer to do their work without opening three different applications and five different browser tabs. That means your applications need to share data and work well with other applications. So what can you do? Use XPages and Java, of course!
Kathy and Julian will give you integration tips and examples of connecting your XPages apps to both IBM and non IBM technologies. Walk away with a head full of knowledge and a sample database full of working code. NOTE: this session is geared towards XPages and Java developers, beginners welcome!
A presentation from Julian Robichaux (panagenda) and Kathy Brown (PSC Group).
1693: 21 Ways to Make Your Data Work for You - IBM Connect 2016panagenda
Your collaboration infrastructure contains a gold mine of information just waiting to get used. Francie Tanner and Henning Kunz cover a rich variety of collaboration topics such as cloud readiness, onboarding, social adoption, the Notes Browser Plugin and more. Learn from 21 real world companies and how they tackled their next collaboration move by diving into their very own data sets.
A presentation from Francie Tanner (panagenda) and Henning Kunz (panagenda).
1049: Best and Worst Practices for Deploying IBM Connections - IBM Connect 2016panagenda
Depending on deployment size, operating system and security considerations you have different options to configure IBM Connections. This session show good and bad examples on how to do it from multiple customer deployments. Christoph Stoettner describes things he found and how you can optimize your systems. Main topics include simple (documented) tasks that should be applied, missing documentation, automated user synchronization, TDI solutions and user synchronization, performance tuning, security optimizing and planning Single Sign On for mail, IBM Sametime and SPNEGO. This is valuable information that will help you to be successful in your next IBM Connections deployment project.
A presentation from Christoph Stoettner (panagenda).
BP1491: Virtual, Faster, Better - How to Virtualize the Rich Client and Brows...panagenda
Virtualizing the IBM Notes Client or the IBM Client Application Access (formerly known as IBM Notes Browser Plugin) is an effective way to standardize your client infrastructure, reduce costs for workstation hardware and give your users a consistent experience. Learn how to implement, configure and tune Notes on platforms like Citrix or Terminal Server and get the most out of it by dramatically reducing startup times and more.
A presentation from Christoph Adler (panagenda) and Daniel Reimann (panagenda).
Soccnx10: Best and worst practices deploying IBM Connectionspanagenda
Depending on deployment size, operating system and security considerations you have different options to configure IBM Connections. This session will show good and bad examples on how to do it from multiple customer deployments. We will describe things we found and how you can optimize your systems. Main topics include simple (documented) tasks that should be applied, missing documentation, automated user synchronization, TDI solutions and user synchronization, performance tuning, security optimizing and planning Single Sign On for mail, IBM Sametime and SPNEGO. This is valuable information that will help you to be successful in your next IBM Connections deployment project.
A presentation by Christoph Stoettner & Nico Meisenzahl
Soccnx10: IBM Connections Troubleshooting or “Get the Cow off the Ice”panagenda
You are an IBM Connections admin and you would like to know how to fix your problems and open tickets?
We will talk about some troubleshooting basics and other useful things to ensure that you have enough skills to get your Connections running smoothly.
There are many areas where you need different debugging skills. We will cover backend like DB2, TDI, SSO and some IBM integrations like Docs, CCM, Cognos or Forms Experience Builder. Of course we will cover Connections itself, too.
You will also get some helpful best practises which will help you within your daily work.
A presentation by Christoph Stoettner & Nico Meisenzahl
Market Research Meets Business IntelligenceDataLion
Market research data provides important impulses for corporate management. When combined with corporate data in particular, relevant insights turn up. However, data transformation and merging is often a big challenge. Dr. Benedikt Köhler demonstrates how the analysis and visualization software DataLion makes the merging, analyzation and automated visualization of data sources a piece of cake.
This was presentation where our team had to create an imaginary company. The goal of that was to convince our management that by switching to SAP ERP we would improve just about everything starting from the production up to the productivity and cost (cutting).
1050: TDI Solutions Best Practises with IBM Connections Deployments - IBM Con...panagenda
One of the main components to synchronize IBM Connections Profiles is SDI / TDI (Tivoli | Security Directory Integrator) and the tdisol package IBM provides during the installation. This package contains lots of scripts which are useful, but are often unknown by customers and administrators. Knowing the main configuration properties and possibilities saves you time during installation and on your daily work. Avoid broken profiles and login problems of your users after following this session.
A presentation from Christoph Stoettner (panagenda).
SUTOL 2016: IBM Connections Deployment Best and Worst Practicespanagenda
A presentation by Christoph Stoettner
Depending on deployment size, operating system and security considerations you have different options to configure IBM Connections. This session will show good and bad examples on how to do it from multiple customer deployments. IBM Champion Christoph Stoettner will describe things he found and how you can optimize your systems. This is valuable information that will help you to be successful in your next IBM Connections deployment project.
AD1387: Outside The Box: Integrating with Non-Domino Apps using XPages and Ja...panagenda
Users don’t care where their data lives. They just want to get their work done quickly and efficiently. They would prefer to do their work without opening three different applications and five different browser tabs. That means your applications need to share data and work well with other applications. So what can you do? Use XPages and Java, of course!
Kathy and Julian will give you integration tips and examples of connecting your XPages apps to both IBM and non IBM technologies. Walk away with a head full of knowledge and a sample database full of working code. NOTE: this session is geared towards XPages and Java developers, beginners welcome!
A presentation from Julian Robichaux (panagenda) and Kathy Brown (PSC Group).
1693: 21 Ways to Make Your Data Work for You - IBM Connect 2016panagenda
Your collaboration infrastructure contains a gold mine of information just waiting to get used. Francie Tanner and Henning Kunz cover a rich variety of collaboration topics such as cloud readiness, onboarding, social adoption, the Notes Browser Plugin and more. Learn from 21 real world companies and how they tackled their next collaboration move by diving into their very own data sets.
A presentation from Francie Tanner (panagenda) and Henning Kunz (panagenda).
1049: Best and Worst Practices for Deploying IBM Connections - IBM Connect 2016panagenda
Depending on deployment size, operating system and security considerations you have different options to configure IBM Connections. This session show good and bad examples on how to do it from multiple customer deployments. Christoph Stoettner describes things he found and how you can optimize your systems. Main topics include simple (documented) tasks that should be applied, missing documentation, automated user synchronization, TDI solutions and user synchronization, performance tuning, security optimizing and planning Single Sign On for mail, IBM Sametime and SPNEGO. This is valuable information that will help you to be successful in your next IBM Connections deployment project.
A presentation from Christoph Stoettner (panagenda).
BP1491: Virtual, Faster, Better - How to Virtualize the Rich Client and Brows...panagenda
Virtualizing the IBM Notes Client or the IBM Client Application Access (formerly known as IBM Notes Browser Plugin) is an effective way to standardize your client infrastructure, reduce costs for workstation hardware and give your users a consistent experience. Learn how to implement, configure and tune Notes on platforms like Citrix or Terminal Server and get the most out of it by dramatically reducing startup times and more.
A presentation from Christoph Adler (panagenda) and Daniel Reimann (panagenda).
Soccnx10: Best and worst practices deploying IBM Connectionspanagenda
Depending on deployment size, operating system and security considerations you have different options to configure IBM Connections. This session will show good and bad examples on how to do it from multiple customer deployments. We will describe things we found and how you can optimize your systems. Main topics include simple (documented) tasks that should be applied, missing documentation, automated user synchronization, TDI solutions and user synchronization, performance tuning, security optimizing and planning Single Sign On for mail, IBM Sametime and SPNEGO. This is valuable information that will help you to be successful in your next IBM Connections deployment project.
A presentation by Christoph Stoettner & Nico Meisenzahl
Soccnx10: IBM Connections Troubleshooting or “Get the Cow off the Ice”panagenda
You are an IBM Connections admin and you would like to know how to fix your problems and open tickets?
We will talk about some troubleshooting basics and other useful things to ensure that you have enough skills to get your Connections running smoothly.
There are many areas where you need different debugging skills. We will cover backend like DB2, TDI, SSO and some IBM integrations like Docs, CCM, Cognos or Forms Experience Builder. Of course we will cover Connections itself, too.
You will also get some helpful best practises which will help you within your daily work.
A presentation by Christoph Stoettner & Nico Meisenzahl
Market Research Meets Business IntelligenceDataLion
Market research data provides important impulses for corporate management. When combined with corporate data in particular, relevant insights turn up. However, data transformation and merging is often a big challenge. Dr. Benedikt Köhler demonstrates how the analysis and visualization software DataLion makes the merging, analyzation and automated visualization of data sources a piece of cake.
This was presentation where our team had to create an imaginary company. The goal of that was to convince our management that by switching to SAP ERP we would improve just about everything starting from the production up to the productivity and cost (cutting).
In jedem Unternehmen fallen in rapide steigendem Umfang Daten auf operativen IT-Systemen an. Bisher wird nur ein kleiner Teil dieser Maschinendaten zu Auswertungen herangezogen. Die klassische Business Intelligence stößt aber bei den wachsenden Datenmengen an ihre Grenzen und ist nicht auf die Bearbeitung unstrukturierte Daten ausgerichtet.
Mit modernen Werkzeugen kann jetzt jedes Unternehmen seine Datenschätze erschließen, auswerten und effektiv für die Weiterentwicklung ihres Geschäfts nutzen. Der Vortrag wird an einem konkreten Use Case aufzeigen, wie modernes Log Management mit Splunk und Hadoop aus dem Rohstoff Maschinendaten geldwerten Nutzen zieht.
Andreas Steinbach (ÖBB DLG), Ronald Körsgen (Syncsort) Praxistage
Pünktlich, schnell und komfortabel - Vorbereitung von Massendaten im Personenverkehr für weitere Analysen - Andreas Steinbach (ÖBB DLG), Ronald Körsgen (Syncsort)
Mit Tobler immer einen Schritt voraus: Unter dem primären Zielfokus der Effizienz, Zeitersparnis und Nutzenorientierung erarbeitet und realisiert das e-Business-Team von Tobler
laufend viele digitale Helfer um Ihnen Ihr Tagesgeschäft leichter zu machen damit Sie sich voll und ganz auf Ihren Geschäftsfokus konzentrieren können – profitieren auch Sie davon!
Easier, Faster, and More Powerful – Notes Document Properties Reimaginedpanagenda
Webinar Recording: https://www.panagenda.com/webinars/easier-faster-and-more-powerful-notes-document-properties-reimagined/
Have you ever felt frustrated by the small properties dialog in Notes? Had to create an agent or button to quickly change a field? Searched endlessly for the field you wanted to compare each time you selected a new document? Wished you could just make the damned thing bigger? Luckily, there is a solution – and you probably already have it installed! With the free panagenda Document Properties (Pro) you get the properties dialog you always needed. Big, resizable, full-text searchable. View multiple documents at once or compare them with a diff viewer. Modify any field, and finally have an easy way to handle profile documents for all users. Join HCL Lifetime Ambassador Julian Robichaux to discover how Document Properties can simplify your work and assist you daily when using Domino applications – in the client or the designer. You will never look back!
Key takeaways from this session
- What Document Properties is, which editions there are, and how you can find it in Notes and Domino Designer
- How you can search for and edit any field, compare documents, or CSV export all data
- How to find, edit, and even delete profile documents
- Which configuration settings are available to customize feature
Easier, Faster, and More Powerful – Alles Neu macht der Mai -Wir durchleuchte...panagenda
Webinar Recording: https://www.panagenda.com/webinars/alles-neu-macht-der-mai-wir-durchleuchten-den-verbesserten-notes-eigenschaftendialog/
Haben Sie sich schon einmal über den zu kleinen Eigenschaftendialog in Notes geärgert? Mussten Sie einen Agenten oder eine Aktion erstellen, um schnell mal ein Feld zu ändern? Haben Sie jedes mal endlos nach dem zu vergleichenden Feld gesucht, nachdem Sie ein neues Dokument ausgewählt haben? Wollten Sie das verdammte Ding einfach nur größer machen? Zum Glück gibt es dafür eine Lösung – und sie ist wahrscheinlich bereits installiert! Mit dem kostenlosen panagenda Document Properties (Pro) erhalten Sie den Eigenschaftendialog, den Sie schon immer haben wollten. Größer, anpassbar, und im Volltext durchsuchbar. Sehen Sie mehrere Dokumente gleichzeitig oder vergleichen Sie mit einem Diff-Viewer. Ändern Sie beliebige Felder und haben Sie endlich eine einfache Möglichkeit, Profildokumente für alle Benutzer zu verwalten. Entdecken Sie mit HCL Ambassador Marc Thomas, wie Document Properties Ihre Arbeit vereinfachen und Sie bei der täglichen Verwendung
von Domino-Anwendungen unterstützen kann – im Client oder im Designer.
Sie werden es nicht bereuen!
Für Sie in diesem Webinar
- Was Document Properties ist, welche Editionen es gibt und wo es in Notes
und Domino Designer zu finden ist
- Wie Sie nach einem beliebigen Feld suchen und es bearbeiten,
Dokumente vergleichen oder alle Daten per CSV exportieren können
- Suchen, Bearbeiten und auch Löschen von Profildokumenten
- Welche Konfigurationseinstellungen verfügbar sind, um Funktionen anzupassen
- Wie Ihre Endbenutzer davon profitieren
- Sehen Sie alles in einer Live-Demo
Why Teams call analytics are critical to your entire businesspanagenda
Webinar Recording: https://www.panagenda.com/webinars/why-teams-call-analytics-is-critical-to-your-entire-business
Nothing is as frustrating and noticeable as being in an important call and being unable to see or hear the other person. Not surprising then, that issues with Teams calls are among the most common problems users call their helpdesk for. Having in depth insight into everything relevant going on at the user’s device, local network, ISP and Microsoft itself during the call is crucial for good Microsoft Teams Call quality support. To ensure a quick and adequate solution and to ensure your users get the most out of their Microsoft 365.
But did you know that ‘bad calls’ are also an excellent indicator of other problems arising? Precisely because it is so noticeable!? Like the canary in the mine, bad calls can be early indicators of problems. Problems that might otherwise not have been noticed for a while but can have a big impact on productivity and satisfaction.
Join this session by Christoph Adler to learn how true Microsoft Teams call quality analytics helped other organizations troubleshoot bad calls and identify and fix problems that impacted Teams calls or the use of Microsoft365 in general.
See what it can do to keep your users happy and productive!
In this session we will cover
- Why CQD data alone is not enough to troubleshoot call problems
- The importance of attributing call problems to the right call participant
- What call quality analytics can do to help you quickly find, fix-, and prevent problems
- Why having retrospective detailed insights matters
- Real life examples of how others have used Microsoft Teams call quality monitoring to problem shoot problems with their ISP, network, device health and more.
Conference: Engage 2024 in Antwerp
Type: Development – Session
Speakers: Julian Robichaux
Title: How to Prepare Applications for Notes 64-bit Clients
Abstract:
Why 64-bit? Do you need it? Is it painful to switch? Will your applications stop working? Do you have to rewrite everything? Will the new Java 17 break things? We have the answers to these questions and more!
Spoiler warning: 64-bit clients are here, and your applications are not ready. But not to worry; everything is fixable.
Join this session with Julian Robichaux from panagenda to find out how. He will guide you through this journey and give you all the tools, tips, and tricks you need to outmaneuver any dangers and pitfalls. Get started today!
Dive into these 64-bit topics:
+ HCL guidelines for updating applications
+ LotusScript: known issues, patterns to look for, debugger bugs, compiling with older Designers
+ API calls: parameters, dealing with structs, NotesSession.UseDoubleAsPointer
+ Java: Java 17, added/removed functionalities, compiler settings, XPages
+ Eclipse plugins
Conference: Engage 2024 in Antwerp
Type: Commercial – Session
Speakers: Henning Kunz
Title: Notes/Domino Licensing: Understand and Optimize DLAU results with panagenda solutions
Abstract:
panagenda is renowned for its robust and tested solutions designed to enhance and manage the Notes Client. Our offerings extend to proactively monitoring Domino infrastructures and analyzing the Domino-based application landscape. This includes comprehensive assessments of application inventory, usage, design similarities, and content. In this engaging session, we aim to illuminate a different aspect – the HCL Notes/Domino Licenses.
The community has been buzzing with excitement about HCL's new streamlined licensing model for Notes/Domino. As many of you are aware, HCL provides a tool called DLAU, which is crucial for determining the licenses associated with your Notes/Domino infrastructure. During our sponsored session, we will delve into how our two flagship panagenda products, iDNA for Applications (IFA) and Security Insider (SI), can play a pivotal role in comprehending, validating, and optimizing the results obtained through DLAU. Join us to discover how these tools can empower you in navigating the complexities of HCL Notes/Domino licensing.
Conference: Engage 2024 in Antwerp
Type: Administration & Development – Session
Speakers: Christoph Adler
Title: Navigating HCL Notes 14 Upgrades: A Comprehensive Guide for Conquering Challenges
Abstract:
In this session Christoph Adler will guide you systematically through the intricate process of mastering every challenge encountered in an HCL Notes 14 Upgrade project. Numerous changes from 32 to 64-bit architecture necessitate careful consideration and resolution within the upgrade package itself. This includes tasks such as uninstallation (incl. nice.exe in 32- and 64-bit), cleanup procedures (addressing old program and shareddata folders and more), migration the data folder and the very important notes.ini file, and meticulous installation practices (sorting order, command lines, parsing logs, etc.).
The session will also delve into pre-configuration essentials for new users, covering elements like the common folder, stub notes.ini, config file and others to ensure a seamless onboarding process. Emphasizing the impact of changes in bitness and folder locations in Notes 14, the discussion will explore considerations for Anti-Virus, DEP, AppBlocker and Security Software, highlighting their potential as game-changers for end-user performance.
Having thoroughly examined the aforementioned aspects, the session will conclude with an objective and candid comparison of various Notes upgrade methods, enabling participants to make informed decisions tailored to their specific project requirements.
Conference: Engage2024 in Antwerp
Type: Workshop
Speakers: Florian Vogler, Henning Kunz, Christoph Adler
Title: Navigating the Future with The Hitchhiker's Guide to Notes and Domino 14
Abstract:
Embark on an exhilarating journey with industry trailblazers Florian Vogler, Henning Kunz, and Christoph Adler in this not-to-be-missed workshop at the forefront of the tech universe.
Get ready for a thrilling kick-off as we navigate the current state of the HCL universe, setting the stage for an exploration of the groundbreaking Notes and Domino 14. Discover the latest enhancements and revolutionary features that will redefine your experience.
In this interactive session, unlock a treasure trove of tips and tricks to elevate your utilization of version 14, both with and without the game-changing panagenda MarvelClient. Brace yourself for also diving into Nomad, Nomad Web, and VoltMX, expanding your horizons in the expansive HCL landscape.
Be a part of this exclusive opportunity to stay ahead in the ever-evolving world of HCL technologies. Your journey to mastering Notes and Domino 14 begins here.
And remember, in the spirit of intergalactic exploration, don't forget to bring your towel!
Modern Roaming for Notes and Nomad – Cheaper Faster Better Strongerpanagenda
Webinar Recording: https://www.panagenda.com/webinars/modern-roaming-for-notes-and-nomad-cheaper-faster-better-stronger/
Users want a seamless user experience across devices or after a reinstall. They don’t want to waste time finding and setting up all their configuration and applications again every time. What if they change or lose their device? Have multiple computers? Are on VDI/Citrix? Get a client update? Reset their device? An end-user should always have their UI and configuration exactly as they had it before.
In this webinar, HCL Ambassador Christoph Adler will show you how to easily solve these problems. Create roaming configurations that include all the UI elements and settings you need. Meet and exceed your users’ and organization’s expectations, with low network and disk impact, starting tomorrow!
What you will learn
- Using roaming to sync Notes configurations across different client versions and platforms
- How roaming can improve performance and reliability, especially on VDI/Citrix
- How to do a one-time migration of client configurations to Nomad
- Setting up continuous roaming for Nomad (both on mobile and web versions)
- Recovering previous client configurations on demand
So einfach geht modernes Roaming fuer Notes und Nomad.pdfpanagenda
Webinar Recording: https://www.panagenda.com/webinars/so-einfach-geht-modernes-roaming-fur-notes-und-nomad/
Wenn Nutzer mehrere Geräte nutzen oder ihr Gerät wechseln, neu installieren oder verlieren, wollen sie ihre Anwendungen, Benutzeroberfläche und Konfiguration nicht jedes Mal erneut anpassen. Das kostet Zeit und Nerven. Manche Nutzer verwenden auch mehrere Computer oder sind auf VDI/Citrix unterwegs. Wie kann ein Endbenutzer seine individuellen Einstellungen und Anwendungen in obigen Szenarien beibehalten?
In diesem Webinar erklärt Ihnen HCL Ambassador Marc Thomas, wie Sie solche Herausforderungen einfach meistern können. Erstellen Sie Roaming-Konfigurationen, die alle notwendigen Elemente und Einstellungen der Benutzeroberfläche enthalten. Erreichen und übertreffen Sie die Anforderungen Ihrer Nutzer und Ihres Unternehmens mit minimalem Netzwerk- und Festplattenaufwand – schon ab morgen!
Was Sie lernen werden
- Roaming zum Abgleichen von Notes-Konfigurationen über verschiedene Client-Versionen und -Plattformen nutzen
- Wie Roaming die Performance und Zuverlässigkeit steigern kann, vor allem bei VDI/Citrix
- So migrieren Sie einmalig Client-Konfigurationen zu Nomad
- Kontinuierliches Roaming für Nomad einrichten (für mobile und Web-Versionen)
- Bei Bedarf frühere Client-Einstellungen wiederherstellen
Why device, WIFI, and ISP insights are crucial to supporting remote Microsoft...panagenda
Webinar Recording: https://www.panagenda.com/webinars/why-device-wifi-and-isp-insights-are-crucial-to-supporting-remote-microsoft-365-users/
In an era dominated by users working remotely from home or other different settings, understanding the intricacies of the user’s “last mile” – with what device, what peripheral equipment and HOW they connect to the office network or Microsoft 365 services – is critical for optimizing user experiences. Knowing that it’s the CPU being overloaded when your CEO is having trouble during that important Teams Call or that the accountant’s failure to connect to his files is caused by his home router, and not Microsoft 365 is crucial. In this webinar Christoph Adler delves into the significance of comprehending the entire remote user journey and the impact device health, local/home/remote networking have on the users experience and quality of service. Join us to learn how User Experience monitoring can help you be more effective and successful in supporting remote workers.
In this session we will talk about
- How device Health and what’s going on on the remote devices directly influences user experience and overall productivity.
- What you should know about the impact that diverse home networks, bandwidth, latency, network stability and ISP can have on successful remote connectivity.
- The importance of the User’s Context: Understand why, with cloud, the only way to truly say anything about a user’s experience is if it’s done from the exact user context and location.
- Real-life examples of Impactful Insights: Explore real-world examples showcasing the need for hardware replacements based on user requirements, efficient software/driver installations, and the challenges posed by high volatility in local/home/remote networks and environments.
Why you need monitoring to keep your Microsoft 365 journey successfulpanagenda
Webinar Recording: https://www.panagenda.com/webinars/why-you-need-monitoring-to-keep-your-microsoft-365-journey-successful/
"Why should you even care about end-to-end monitoring and User Experience Monitoring?” Spoiler alert, you should!
In a world where Microsoft 365 and hybrid/remote work are becoming the norm, not the exception, you should be able to support your users end-to-end. Wherever they are and at whatever time. But with services in the cloud and users constantly moving around between home / remote networks as well as company-controlled infrastructure, traditional methods often struggle. Leaving out important factors that can impact your user’s ‘journey’ and giving you false or incomplete pictures of what’s really going on.
Join this 30min session by Christop Adler with real-life examples to learn more about what User Experience end-to-end monitoring really is, why it’s not the same as what traditional monitoring solutions offer and, most importantly, why it matters and what you should expect from it.
In this session we will talk about
- Traditional monitoring techniques vs modern
- ‘Expected normal’ vs industry benchmark monitoring.
- How User Experience Monitoring can help ensure quality of service, lift user satisfaction and drive productivity.
- Why other companies who started using it, can’t do without anymore.
- How you can greatly increase your user’s satisfaction rates and overall Microsoft 365 cloud success.
Developer Special: How to Prepare Applications for Notes 64-bit Clientspanagenda
Webinar Recording: https://www.panagenda.com/webinars/developer-special-how-to-prepare-applications-for-notes-64-bit-clients/
Why 64-bit? Do you need it? Is it painful to switch? Will your applications stop working? Do you have to rewrite everything? Will the new Java 17 break things? We have the answers to these questions and more!
Spoiler warning: 64-bit clients are coming, and your applications are not ready. But not to worry; everything is fixable.
Join this webinar special with Notes development legend and HCL Lifetime Ambassador Julian Robichaux to find out. He will guide you through this journey and give you all the tools, tips, and tricks you need to outmaneuver any dangers and pitfalls. Get started today!
Dive into these 64-bit topics
- HCL guidelines for updating applications
- LotusScript: known issues, patterns to look for, debugger bugs, compiling with older Designers
- API calls: parameters, dealing with structs, NotesSession.UseDoubleAsPointer
- Java: Java 17, added/removed functionalities, compiler settings, XPages
- Eclipse plugins
Everything You Need to Know About HCL Notes 14panagenda
Webinar Recording: https://www.panagenda.com/webinars/everything-you-need-to-know-about-hcl-notes-14/
The release of Notes 14 is not too far away. By the time you are joining this webinar it might even be out already. An exciting time! And there’s so much to consider: A new JVM, an updated Eclipse version, and the client is now exclusively 64-bit – just for a start. It’s the perfect time to consider if, when, and how you want to upgrade, and we have all the facts you need right here.
Join this webinar with HCL Ambassador and leading expert Christoph Adler to get the complete rundown of everything you need to know and do. Whether you have already started to plan your upgrade or are just considering the pros and cons, this is the session for you.
Get answers on questions like
- What’s new in Notes 14
- Is Notes 14 right for you (yet), or is Notes 12 a better choice
- What do you need to consider before upgrading
- What challenges come with 64-bit clients
- What are the know issues and workarounds
- What are the best tweaks to get the most out of Notes 14
Alles was Sie über HCL Notes 14 wissen müssenpanagenda
Webinar Recording: https://www.panagenda.com/webinars/alles-was-sie-uber-hcl-notes-14-wissen-mussen/
Die Release von HCL Notes 14 ist immer noch in aller Munde. Wenn Sie an diesem Webinar teilnehmen, könnte die Version sogar schon verfügbar sein. Aufregend! Es gibt viel zu bestaunen: neue Version der JVM, neue Eclipse-Version, und der Client ist nur noch als 64-Bit-Version verfügbar – um nur einige Highlights zu nennen. Ein guter Zeitpunkt, um darüber nachzudenken, ob, wie und wann der Umstieg auf Notes 14 sinnvoll sein könnte. Seien Sie versichert, dass alle Antworten, die Sie brauchen, in diesem Webinar bekommen werden.
Nehmen Sie an unserem Webinar mit dem HCL-Botschafter und führenden Experten Marc Thomas teil. Sie erhalten einen umfassenden Überblick und können den geschäftlichen Nutzen, aber auch die Kosten einer Umstellung besser einschätzen. Alles, was Sie wissen müssen und tun sollten, egal ob Sie bereits mitten im Upgrade sind oder noch die Vor- und Nachteile abwägen.
Was Sie lernen werden
- Was ist neu in HCL Notes 14?
- Ist HCL Notes 14 die richtige Wahl für Sie oder ist Notes 12 besser?
- Was ist vor einem Upgrade zu beachten?
- Welche Herausforderungen bringen 64-bit Notes Clients mit sich?
- Welche Probleme sind bekannt und welche Lösungen gibt es?
- Tipps und Tricks, um das Meiste aus Notes 14 herauszuholen
Workshop: HCL Notes 14 Upgrades einfach gemacht – von A bis Zpanagenda
Webinar Recording: https://www.panagenda.com/webinars/workshop-hcl-notes-14-upgrades-einfach-gemacht-von-a-bis-z/
Die Zeit ist fast gekommen: Notes 14 steht vor der Tür und bringt eine Fülle von neuen Funktionen mit sich. Mit dem sich abzeichnenden Ende des Produktsupports für HCL Notes 9 & 10 im Jahr 2024 ist es höchste Zeit, über ein Upgrade nachzudenken. Bisher haben Sie vielleicht gezögert, weil Upgrade-Projekte in der Regel langwierig, anstrengend und voller Stolpersteine sind. Aber das muss nicht sein. Erstinstallation oder Upgrade, Laptop oder virtuelle Infrastruktur – Sie können Upgrades in wenigen Minuten durchführen, ohne die Benutzer bei ihrer Arbeit zu stören. Sehen Sie wie!
In diesem spannenden Hands-On Workshop unter der Leitung des HCL Ambassador Marc Thomas erhalten Sie aus erster Hand Tipps und Anleitungen zur Konfiguration, Vorbereitung und Durchführung von blitzschnellen Installationen von HCL Notes 14 mit MarvelClient Upgrade. Auch für bestehende Anwender von MarvelClient Upgrade ist dies eine gute Auffrischungsveranstaltung mit Fokus auf Notes 14 – denn es wird unter anderem gezeigt, wie Sie bestehende Upgrade-Konfigurationen wiederverwenden können, um noch schneller zu werden.
Und das Beste: Wenn Sie MarvelClient Upgrade noch nicht kennen, können Sie mit unserer kostenlosen Version sofort loslegen und Ihr neu erworbenes Wissen in die Praxis umsetzen!
Was Sie lernen werden
- Upgrade von Notes-Clients von beliebiger Ausgangsversion/-konfiguration auf die gewünschte Zielversion und -konfiguration
- Upgradepakete konfigurieren und vorbereiten, inkl. Spezialbehandlung von Themen rund um Notes 14, wie zum Beispiel der Wechsel von 32-bit auf 64-bit
- Ausrollen und Durchführen der Upgrades mit MarvelClient ohne Endbenutzer zu stören oder Softwaredeployment verwenden zu müssen
- Pakete für die Erstinstallation auf neuen PCs schnüren
- Pakete für virtualle Umgebungen wie Citrix oder VDI, inklusive aller nötigen Optimierungen und Leistungsverbesserungen
How to Perform HCL Notes 14 Upgrades Smoothlypanagenda
Webinar Recording: https://www.panagenda.com/webinars/how-to-perform-hcl-notes-14-upgrades-smoothly/
HCL Notes 14 is coming out soon with many new features. Combine this with the fact that HCL will end their support for Notes 9 and 10 in 2024, and it is time to finally consider moving to a newer version.
You may have been hesitant so far because upgrades seem like long and arduous projects with many pitfalls. But it doesn’t have to be like that. Whether it is a fresh install or an upgrade, whether it is on a laptop, PC, or some virtual infrastructure – you can get upgrades done in minutes without disrupting users. Come and see how!
In this live, hands-on workshop HCL Ambassador Christoph Adler will show you in detail how you can use MarvelClient Upgrade to configure, prepare, and run the smoothest and fastest HCL Notes 14 installations ever. Even if you are already using MC Upgrade, it is a good refresher with a focus on what’s changed for Notes 14 and how you can re-use what you already have to be even faster.
The best part: if you don’t yet have MarvelClient Upgrade, you can immediately start using what you learn here, with our free version!
You will learn how to use MarvelClient Upgrade to
- Upgrade from any current Notes client configuration or version to your desired target configuration and version in a single, seamless step
- Configure and prepare upgrade packages and deal with Notes 14 specific issues, like the switch from 32-bit to 64-bit
- Deploy and run upgrade packages using MarvelClient without disrupting users or need for software deployment
- Create self-contained packages for initial installation of Notes 14 on new PCs
- Create packages for easy installation of Notes 14 on virtual platforms like Citrix and VDI including all needed optimizations and performance tweaks
The Ultimate Administrator’s Guide to HCL Nomad Webpanagenda
Webinar Recording: https://www.panagenda.com/webinars/the-ultimate-administrators-guide-to-hcl-nomad-web/
HCL Nomad Web is THE talk around the watercooler. More and more companies are looking into supplementing or outright replacing their Notes clients with this new browser based HCL solution. But doing so is a daunting prospect, given the many new technologies in play. To help you out, we went and collected everything you need to know in one place. Getting HCL Nomad Web up and running – start to finish, with live demos – only here!
Join HCL Ambassador Christoph Adler in this unmissable event for HCL administrators. Everything you see here you can put to good use immediately, as all tools are available with your HCL CCB license or are even free to use. Whether you already are using it, have just decided to start your HCL Nomad journey, or only want to see what it would mean to go down this path: if you don’t want to be left in the past, you must not miss this webinar!
What you will learn
- Understanding requirements, benefits, and limitations of HCL Nomad Web
- Installing HCL Nomad Web on the server (with or without HCL SafeLinx)
- Performing initial setup for end-users while preserving the workspace from their Notes clients
- Dealing with virtual infrastructures such as Citrix, VMWare, TS, and VDI
- Operating, optimizing, and troubleshooting on servers and clients
Die ultimative Anleitung für HCL Nomad Web Administratorenpanagenda
Webinar Recording: https://www.panagenda.com/webinars/die-ultimative-anleitung-fur-hcl-nomad-web-administratoren/
HCL Nomad Web ist DAS heiße Thema in der Notes-Welt. Immer mehr Unternehmen erwägen, ihre HCL Notes-Landschaft mit Nomad Web zu ergänzen oder sogar komplett zu ersetzen. Es ist verständlich, dass die Veränderungen und neuen Technologien überwältigend wirken können. Um dem entgegenzuwirken, erfahren Sie in diesem Webinar alles, was Sie über Nomad wissen müssen – angefangen von den ersten Schritten bis hin zum endgültigen Rollout bei den Anwendern. Alles praxisnah und leicht verständlich erklärt.
Verpassen Sie auf keinen Fall dieses aufschlussreiche Webinar mit dem renommierten HCL Ambassador Marc Thomas. Gewinnen Sie wertvolle Erkenntnisse, die Sie sofort in die Tat umsetzen können, denn alles, was Sie brauchen, ist in Ihrer HCL CCB-Lizenz bereits enthalten oder kostenlos erhältlich. Egal, ob Sie bereits in die Welt von HCL Nomad Web eingetaucht sind, den Einstieg planen oder einfach nur neugierig sind, ob die Lösung auch für Sie geeignet ist – wenn Sie nicht in der Vergangenheit stecken bleiben wollen, sollten Sie dieses Webinar nicht verpassen!
Was Sie lernen werden
- Anforderungen, Vorteile, und Beschränkungen von HCL Nomad Web
- Installation auf dem Server (mit und ohne HCL SafeLinx)
- Initiales Setup für Endbenutzer inkl. Übernahme des bestehenden Notes Client Arbeitsbereiches
- Umgang mit virtuellen Infrastrukturen wie Citrix, VMWare, TS und VDI
- Betrieb, Optimierung und Fehlerbehebung auf Server und Client
Bring the Modern and Seamless User Experience You Deserve to HCL Nomadpanagenda
Webinar Recording: https://www.panagenda.com/webinars/bring-the-modern-and-seamless-user-experience-to-hcl-nomad/
HCL Nomad is the future and is expected to give a modern, seamless user experience. But you don’t achieve that out of the box. The UI can be a bit of a pain, some Domino Applications aren’t ready for it, and the annoying realities of roaming, BYOD, browsers, and multiple devices rear their ugly heads.
Join this hands-on webinar on June 06 where one of the authorities in the field, Christoph Adler, demonstrates how to provide a modern user experience that is as seamless as your workforce expects it to be. Be among the first to achieve Nomad clients that give your users what they need, work without breaking down, follow compliance guidelines, and reduce the workload of IT and support – today!
What you will learn:
- Stay on top of all devices and users in one place with automatic discovery.
- Understand Recent Applications and Workspaces in Nomad – and master them.
- Manage replication for mobile use cases and block unwanted or incompatible applications from opening on Nomad.
- How to configure Nomad for a smooth experience that honors compliance needs.
- Give users a roaming configuration that moves with them across devices, no matter what happens.
Wie man HCL Nomad eine moderne User Experience verschafftpanagenda
Webinar Recording: https://www.panagenda.com/webinars/wie-man-hcl-nomad-eine-moderne-user-experience-verschafft/
HCL Nomad ist die Zukunft des Clients. Sie erwarten sich eine moderne, nahtlose User Experience, aber stellen schnell fest, dass dies nicht einfach von selbst passiert. Die Benutzeroberfläche kann mühsam sein, einige Ihrer Domino-Anwendungen sind (noch) nicht auf Nomad ausgelegt, und die anstrengenden Realitäten von Roaming, BYOD, Browsern und mehreren Geräten kommt immer wieder zum Vorschein. Es gibt viel zu tun.
Nehmen Sie an diesem praxisnahen Webinar am 6. Juni teil, in dem einer der führenden Experten auf diesem Fachgebiet, Marc Thomas, demonstriert, wie Sie eine moderne, nahtlose User Experience schaffen, die die Erwartungen Ihrer Mitarbeiter:innen übertrifft. Sie können ganz vorne dabei sein, wenn es um Nomad Clients geht, die einfach funktionieren, Compliance-Richtlinien erfüllen, und Ihren Arbeitsaufwand verringern!
Dabei gehen wir besonders auf die folgenden Themen ein:
- Behalten Sie den Überblick über alle Geräte und Anwender:innen an einem Ort dank automatischer Inventur.
- Erfahren Sie mehr über Recent Applications und Workspaces in Nomad – und lernen Sie, diese zu meistern.
- Verwalten Sie Replikation für mobile Anwendungsfälle und verhindern Sie, dass unerwünschte oder inkompatible Anwendungen auf Nomad geöffnet werden.
- Konfigurieren Sie Nomad so, dass es reibungslos funktioniert und die Compliance-Anforderungen erfüllt.
- Geben Sie Anwender:innen eine Roaming-Konfiguration, die sie auf allen Geräten begleitet, egal was passiert.
Wie man HCL Nomad eine moderne User Experience verschafft
Domino, Exchange, O365: Ihre Email Daten sind Gold wert - Kinoforum 2016
1. Make Your Data Work for You
Domino, Exchange, O365
Ihre Emaildaten sind
Gold wert November 2016
2. Agenda
• Vorstellung
• Anschluss & Einleitung
• Quellen für Emaildaten
• Arten von Emaildaten
• Sammeln von Emaildaten
• Hinweise für den Umgang mit Emaildaten
• Wie Sie Ihre Emaildaten in Gold verwandeln
• Zusammenfassung
2
3. Vorstellung
• Florian Vogler
CEO panagenda
• Büros in AT (HQ), DE, NL, US
• Kunden mit mehr als
9 Millionen Lizenzen
in über 70 Ländern
• Wir helfen Kunden bei Monitoring, Analyse, Optimierung & Transformation
von IBM Notes, Domino, Connections, Traveler, Sametime,
sowie Monitoring und Analyse von MS Exchange, SharePoint und O365
Clients, Server, Anwendungen, Kommunikation und Collaboration
3
7. • Turnkey Software Appliance (VMWare image Docker)
– Apache Tomcat, PostGreSQL, IBM Notes, PowerShell, panagenda iDNA
• Sammeln, Aggregieren, Anreichern, Visualisieren und
Zurverfügungstellen von Daten
• Diverse Datenkollektoren
– Microsoft
• Mail Tracing und Tracking Daten
• File-Informationen (Windows Clients, Fileserver, SharePoint)
– IBM
• Nutzung (Rich, Web, Mobile), Security, Performance
• Application Design
• Mail Routing und Journal
• File-Informationen (Domino, Connections)
7
Einleitung: panagenda
8. Quellen für Emaildaten
• Mail Routing/Tracking/Tracing logs
Datum/Uhrzeit, Von, An, Betreff, Gesamtgrösse, ID
– Microsoft Exchange on Premises
– Microsoft O365
– IBM Domino / Verse on Premises
• Mail Journal
„Alles ist möglich“
– z.B. Namen und Grössen von Datei-Anhängen, Mail-Inhalte, Attribute, …
8
9. Arten von Emaildaten
Rohdaten
• ⅀Alle = {Eingehend, Ausgehend, Intern, Extern, …}
inkl. (Rest)Spam, Werbung, …
Anreicherung mit HR Daten
• ⅀Intern = {Mails von/an Mitarbeiter}
• ⅀Extern = ⅀Alle – ⅀Intern
• ⅀InnerhalbAbteilung = {Mails innerhalb einer bestimmten Abteilung}
• ⅀AbteilungIntern = {Interne Mails von/an bestimmte Abteilung}
• ⅀AbteilungExtern = {Externe Mails von/an bestimmte Abteilung}
Anreicherung mit z.B. ERP Daten
• ⅀Geschäftsrelevant = {Mails von und/oder an Kunden}
9
10. Sammeln von Emaildaten
Mail Routing/Tracing/Tracking
• Wenn Sie „eine Microsoft Quelle“ haben können Sie das auch selbst
• Wenn Sie IBM Domino oder mehrere/viele Emailserver haben
panagenda & bluecue
• Datenuntermengen Filtern – z.B.
– Kundenrelevante Emails
– Nur interne Emails
– Nur bestimmte Abteilungen, Standorte, …
Geld sparen
Mail Journal
• panagenda & bluecue
10
11. Hinweise für den Umgang mit Emaildaten
jedenfalls in Deutschland und Frankreich
Von, An
• Problematisch: Private Emails vs. Mail-Forwarding
• Fast immer Betriebsratsrelevant
– Sonderbehandlung: Security, Compliance, Data Leakage, IP, …
• Lösung:
– Anonymisierung, Aggregation auf Abteilungsebene (>=5 MA)
– Einsicht nur mit Betriebsrat
Betreff
• Der Betreff einer Email kann (zu)viel über eine Email verraten
– Private Emails
– Vertrauliche Emails
– … nicht Sammeln
11
20. Summary
• Das war nur die Spitze des Eisbergs!
– Analyse mit weiteren Attributen, z.B. nach Unternehmen, Land, Altersguppen …?
– Mitarbeiter Dashboards/Widgets/Helper/…
– Korrelation mit anderen Systemen und Informationen
– …
• Von Anreicherung von Emaildaten mit ERP Daten
zu Anreicherung von ERP Daten mit Emaildaten
– Mit welchen Kunden und/oder Mitarbeitern kommunizieren Kollegen / Vorgänger / …
• Mail Journal eröffnet noch sehr viel mehr Anwendungsfälle
– Content – CAD-Dateien, Kundendaten, …
– Content – Anhänge: Arten, Dateinamen, Grössen, …
– Migrationsrelevanz
20