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19. Juli 2014 
Image: Selection of natural pearls, © Qatar Museums Authority Collection
2 
Illustration left: Germany 1590, Pearl fishing in the Caribbean, © Christian Creutz | Illustration right: Frankfurt 1714, Oyster fisher from the Arabian Gulf, © Victoria and Albert Museum, London 
Pearl Fishing
3 
Image left: Pearl divers ©Qatar News Agency Archives| Image right: Pinctada margaritifera Wikipedia 
Diving for Pearls was Risky
4 
Image: Selection of natural pearls, © Qatar Museums Authority Collection 
UX Work, is Risky too
5 
Image: Kokichi Mikimoto overseeing the cultured pearl process, © Mikimoto 
Improving UX Consulting
6 
Complexity of Project Domain 
Complexity of Project Organisation 
Public Funding 
Application 
eHealth 
Application 
Health Info 
Application 
Environment Monitoring 
Application 
Public Stakeholder 
Portal 
Citizens’ Service 
Portal 
Job Center 
Application 
Municipal Service 
Portal 
Government Info 
Portal 
Insurance 
Application 
Financial 
Application 
Environmental Data 
Application 
Safety 
Application 
The Pond 
Insurance 
Intranet 
HMI 
Application 
Illustration: USECON
7
8 
Illustration: USECON
9 
Image: Wikipedia
10 
Image: Wikipedia
11 
Image: Michael Bechinie
12 
Image: Michael Bechinie
13 
Image: USECON
14
15 
Survey http://goo.gl/1ncJSk
16
17 
AGE 
N = 98, mean = 36 
WORKING EXPERIENCE in YEARS 
N = 93, mean = 8, median = 6
18 
N = 93 
UX ROLES 
N = 76 
UX CONSULTANTS
19 
N = 61 
N = 32, multiple selection possible 
BUSINESS SECTORS of 
INTERNAL UX CONSULTANTS 
PROJECTS SECTORS of 
EXTERNAL UX CONSULTANTS
20 
N = 99, p < .05, F (5, 490) = 20.02 
MEAN RATINGS by ALL UX CONSULTANTS 
There is a significant main effect in the ratings of the success factors 
‘Capitalize UX results’ is rated most important, ‘Social Intelligence’ least
21
23
24 
Image: Wikipedia
25 
Thank You 
USECON – Experience Design & Consulting 
bechinie@usecon.com 
@beemcog 
Head of Experience Design 
Michael Bechinie 
Image: Wikipedia

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Don't Die Halfway Through_UXPA_Bechinie_USECON

  • 1. 19. Juli 2014 Image: Selection of natural pearls, © Qatar Museums Authority Collection
  • 2. 2 Illustration left: Germany 1590, Pearl fishing in the Caribbean, © Christian Creutz | Illustration right: Frankfurt 1714, Oyster fisher from the Arabian Gulf, © Victoria and Albert Museum, London Pearl Fishing
  • 3. 3 Image left: Pearl divers ©Qatar News Agency Archives| Image right: Pinctada margaritifera Wikipedia Diving for Pearls was Risky
  • 4. 4 Image: Selection of natural pearls, © Qatar Museums Authority Collection UX Work, is Risky too
  • 5. 5 Image: Kokichi Mikimoto overseeing the cultured pearl process, © Mikimoto Improving UX Consulting
  • 6. 6 Complexity of Project Domain Complexity of Project Organisation Public Funding Application eHealth Application Health Info Application Environment Monitoring Application Public Stakeholder Portal Citizens’ Service Portal Job Center Application Municipal Service Portal Government Info Portal Insurance Application Financial Application Environmental Data Application Safety Application The Pond Insurance Intranet HMI Application Illustration: USECON
  • 7. 7
  • 11. 11 Image: Michael Bechinie
  • 12. 12 Image: Michael Bechinie
  • 14. 14
  • 16. 16
  • 17. 17 AGE N = 98, mean = 36 WORKING EXPERIENCE in YEARS N = 93, mean = 8, median = 6
  • 18. 18 N = 93 UX ROLES N = 76 UX CONSULTANTS
  • 19. 19 N = 61 N = 32, multiple selection possible BUSINESS SECTORS of INTERNAL UX CONSULTANTS PROJECTS SECTORS of EXTERNAL UX CONSULTANTS
  • 20. 20 N = 99, p < .05, F (5, 490) = 20.02 MEAN RATINGS by ALL UX CONSULTANTS There is a significant main effect in the ratings of the success factors ‘Capitalize UX results’ is rated most important, ‘Social Intelligence’ least
  • 21. 21
  • 22. 23
  • 24. 25 Thank You USECON – Experience Design & Consulting bechinie@usecon.com @beemcog Head of Experience Design Michael Bechinie Image: Wikipedia