5. Swisscom’s Developer Portal Journey …
Out-Of-The-Box Dev Portal | Ext & Int
Out-Of-The-Box Dev Portal | #One4All
Business / Developer Portal
Digital Marketplace
https://digital.swisscom.com
9. – Conway’s Law
“Organizations which design systems are
constrained to produce designs which are
copies of the [communication] structures of
these organizations…”
10. Ja, so lasst uns doch aufhören, unsere fu***ng
Innenwelt zu unseren Kunden zu tragen …
Niemand da draussen interessiert sich für
unsere [scheinbare] interne Komplexität!
13. How to design a flagship
store?
… and what do we want
to see on the shelves?
Apple Store 5th Avenue
14. … and what do we want
to see on the shelves?
Apple Store 5th Avenue
Mettwurstbrötchen
Luftpumpen
Ketchup
Ersatzgummi für Wimpernformer
16g Beutel Hartweizengries
Und jede Menge Spezialartikel