Gives an overview about the Siemens Enterprise Wiki ("Siemens Wikisphere") having an adoption rate of about 100% and the foundations behind its success, partly seeded 13 years ago.

1. Wiki based collaboration in
Large Information Spaces
Dr. Karsten Ehms – Siemens AG – Technology – Data Analytics and Artificial Intelligence

2. Culture | Technology | Strategy
If culture eats strategy for lunch
then technology has culture for breakfast!
http://www.upcoming.nl/tbauke/5901/ ...
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3. 2019
2016

4. Rise of Wikisphere to 100% Adoption
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5. Corporate ‘Social‘ Platforms at Siemens
2011 2016
2006 2008 2013
Weblogs (internal, posts, news, jams)
Wikis (global, internal, pages, topic portals)
Messaging Networks (internal)
Technology Communities / Portals (internal, urgent requests)
* Tiled entry page
2018 2020
Yammer

6. Metrics – Content static view / dynamic view
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7. Most important metric : Updated Pages
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8. Enterprise Scale Information Spaces
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9. Information Architecture – top level
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DE
EN
ml
…
…
…
…
Company
Closed
Space
Open
Space
Topic
Portal

10. Volume of Topic Portals
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11. Most important Feature?
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12. Closed by Default or Open ?
Integration
costs
Software complexity / “Permission” System
Costs !
or: Culture / Trust Error ?
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13. Closed by default …
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14. Global Company Spaces – „Intranet“
https://opendatacharter.net/
https://www.openbydefault.se/
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15. • asymmetric WRT time
• transparency → authenticity
• sharing what you know / don‘t know
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16. Next Organizations  Organizational Technology
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Self Organization
(redundancy of potential command)
Trust
(inert, fragile)
Transparency
(can be triggered by tools)

17. ISpaces as fundamental second layer in Organizations (Boes)
Andreas Boes
ISF Munich
Democratic
Enterprises,
Organizational
Technology
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18. Simple Criteria for
Good Information Systems (own work)
Addressable
• robust links between systems (usually URIs/URLs )
• Granular
Retrievable
• search mechanisms
• History
Obeservable
• activities, social signals
• transparency, permissions
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19. Key Areas for Requirements
Questions to analyze Collaboration Platforms
1) How much content do we want to maintain?
2) What design and layout options and what rich content options do we need?
Layout templates | Custom content templates | Images, videos, special content, e.g. diagrams | Extensibility
(bonus aspect)
3) How can we find relevant content?
Searching and finding | Navigation structures to explore context | Tags and automatic lists of pages
4) How can we keep oversight and collaborate intensively in our team?
Activity streams (following content updates), personalized access lists | Concurrent editing, commenting,
open collaboration | Commenting | Notifications and @mentions
5) How easily can we publish for a larger audience?
Permissions | Analytics on content creation and traffic
6) How easily and robust can we reorganize content? Moving pages Consistency of links | Creating Links |
Comparing and restoring versions | Content lock-in
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20. Manual Tools / Workshop – Digital Workshop
By Tom Murphy VII - Public Domain,
https://commons.wikimedia.org/w/index.php?curid=3311160
Author’s Screenshots
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21. Number of IT Tools in Teams in Startups
J.
Denner
2011
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22. From Manual to Digital Toolscapes (draft)
Manual Tools
• create, adapt something physical
• flexible (maybe, availability)
• passive
• division of labor (mostly)
• clear mode of usage (?)
• individual
• …
Digital Tools
• edit, store, retrieve, copy
• configurable, complex
• „active“ (may interrupt you)
• division of knowledge
• flexible usage (?)
• collaborative
…
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23. Thanks a lot for your Attention!
Karsten Ehms, Dr. phil. Dipl-Psych.
Senior Key Expert
Member of Research Group Semantics & Reasoning
part of Data Analytics and Artificial Intelligence
Siemens AG
Technology / CT RDA BAM SMR-DE
Otto-Hahn-Ring 6
81739 München Germany
karsten.ehms@siemens.com
https://new.siemens.com/global/en/company/innovation/research-
development.html

24. What I cannot create,
I do not understand.
(Richard Feynman)
wiki
sphere