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Google Analytics
Becoming More Productive Using The Analytics API


Nick Mihailovski
Sr. Developer Programs Engineer
Web Analytics TV
Agenda

  1   What is the API & Why It’s Important

  2   3 Awesome Tools

  3   Advanced Data Uses
Agenda

  1   What is the API & Why It’s Important

  2   3 Awesome Tools

  3   Advanced Data Uses
Developer Platform Overview

                Account Configuration




Tracking Code                           Reports




                     Processing
Developer Platform Overview

                     Management API




ga.js / Mobile SDK                    Data Export API




                       Processing
How the Web Interface works



                   HTTP Request



                                   Processing




                   HTTP Response
How the API works

  API Query
  https://www.google.com/analytics/feeds/data
  ?ids=ga:12345
  &start-date=2009-10-01
  &end-date=2009-10-31                               HTTP Request
  &dimensions=ga:source
  &metrics=ga:visits,
           ga:transactions,
           ga:transactionRevenue


                                                                         Processing




 XML Response                                        HTTP Response
      <feed>
        <entry>
          <dxp:dimension name='ga:source' value='blogger.com'/>
          <dxp:dimension name='ga:medium' value='referral'/>
          <dxp:metric name='ga:visits' type='integer' value='68140'/>
          <dxp:metric name='ga:bounces' type='integer' value='61095'/>
        </entry>
        <entry>
          <dxp:dimension name='ga:source' value=’google.com'/>
          <dxp:dimension name='ga:medium' value=’organic'/>
          <dxp:metric name='ga:visits' type='integer' value=‘54140'/>
          <dxp:metric name='ga:bounces' type='integer' value=‘48095'/>
        </entry>
      </feed>
Retrieving Data From The API
                                                                   Profile

              Advanced Segments


                                            Date Range




                Sort              Filters



 Dimensions                 Metrics




                            Max Results                  Start Index
Simple API Query
https://www.google.com/analytics/feeds/data
?ids=ga:12345
&start-date=2009-10-01
&end-date=2009-10-31
&dimensions=ga:source
&metrics=ga:visits,
         ga:transactions,
         ga:transactionRevenue
Simple API Query
https://www.google.com/analytics/feeds/data
?ids=ga:12345
&start-date=2009-10-01
&end-date=2009-10-31
&dimensions=ga:source
&metrics=ga:visits,
         ga:transactions,
         ga:transactionRevenue




Profile ID: Defines the Google Analytics profile
Simple API Query
https://www.google.com/analytics/feeds/data
?ids=ga:12345
&start-date=2009-10-01
&end-date=2009-10-31
&dimensions=ga:source
&metrics=ga:visits,
         ga:transactions,
         ga:transactionRevenue




Date Range: Get data from the month of October
Simple API Query
https://www.google.com/analytics/feeds/data
?ids=ga:12345
&start-date=2009-10-01
&end-date=2009-10-31
&dimensions=ga:source              # Can specify up
to 7
&metrics=ga:visits,
         ga:transactions,
         ga:transactionRevenue




Dimension: Show all the sources of traffic
Simple API Query
https://www.google.com/analytics/feeds/data
?ids=ga:12345
&start-date=2009-10-01
&end-date=2009-10-31
&dimensions=ga:source
&metrics=ga:visits,                     # Can
specify up to 10
         ga:transactions,
         ga:transactionRevenue




Metrics: The sum of these values across all visits to a site
Simple API Query
https://www.google.com/analytics/feeds/data
?ids=ga:12345
&start-date=2009-10-01
&end-date=2009-10-31
&dimensions=ga:source
&metrics=ga:visits,
         ga:transactions,
         ga:transactionRevenue
&start-index=1,
&max-results=10000



Start Index: Starting row number
Max Results: The number of results to return
Simple API Query
https://www.google.com/analytics/feeds/data
?ids=ga:12345
&start-date=2009-10-01
&end-date=2009-10-31
&dimensions=ga:source
&metrics=ga:visits,
         ga:transactions,
         ga:transactionRevenue
&sort=ga:source,-ga:visits,ga:pageviews




Sort: Order the results in a particular way
Simple API Query
https://www.google.com/analytics/feeds/data
?ids=ga:12345
&start-date=2009-10-01
&end-date=2009-10-31
&dimensions=ga:source
&metrics=ga:visits,
         ga:transactions,
         ga:transactionRevenue
&filters=ga:transactionRevenue>0




Filters: Only return a subset of the values
Advanced Segments
https://www.google.com/analytics/feeds/data
?ids=ga:12345
&start-date=2009-10-01
&end-date=2009-10-31
&dimensions=ga:source
&metrics=ga:visits,
         ga:transactions,
         ga:transactionRevenue
&segment=




Segment: Advanced segment query parameter
Default and Custom Advanced Segments
https://www.google.com/analytics/feeds/data
?ids=ga:12345
&start-date=2009-10-01
&end-date=2009-10-31
&dimensions=ga:source
&metrics=ga:visits,
         ga:transactions,
         ga:transactionRevenue
&segment=gaid::-11




gaid:: Reference the segment by ID
Dynamic Advanced Segments
https://www.google.com/analytics/feeds/data
?ids=ga:12345
&start-date=2009-10-01
&end-date=2009-10-31
&dimensions=ga:source
&metrics=ga:visits,
         ga:transactions,
         ga:transactionRevenue
&segment=dynamic::




dynamic:: Define the segment on the fly
Dynamic Advanced Segments
https://www.google.com/analytics/feeds/data
?ids=ga:12345
&start-date=2009-10-01
&end-date=2009-10-31
&dimensions=ga:source
&metrics=ga:visits,
         ga:transactions,
         ga:transactionRevenue
&segment=dynamic::ga:transactionRevenue>1000




For all visits that had greater than $1000 in revenue
Dynamic Advanced Segments
https://www.google.com/analytics/feeds/data
?ids=ga:12345
&start-date=2009-10-01
&end-date=2009-10-31
&dimensions=ga:source
&metrics=ga:visits,
         ga:transactions,
         ga:transactionRevenue
&segment=dynamic::ga:transactionRevenue>1000;
                  ga:day==Monday



For all visits that had greater than $1000 in revenue AND
 made a purchase on Monday
Dynamic Advanced Segments
https://www.google.com/analytics/feeds/data
?ids=ga:12345
&start-date=2009-10-01
&end-date=2009-10-31
&dimensions=ga:source
&metrics=ga:visits,
         ga:transactions,
         ga:transactionRevenue
&segment=dynamic::ga:transactionRevenue>1000;
                  ga:day=~Monday|Wednesday



For all visits that had greater than $1000 in revenue AND
 made a purchase either on Monday OR Wednesday
How the API works

  API Query
  https://www.google.com/analytics/feeds/data
  ?ids=ga:12345
  &start-date=2009-10-01
  &end-date=2009-10-31                               HTTP Request
  &dimensions=ga:source
  &metrics=ga:visits,
           ga:transactions,
           ga:transactionRevenue


                                                                         Processing




 XML Response                                        HTTP Response
      <feed>
        <entry>
          <dxp:dimension name='ga:source' value='blogger.com'/>
          <dxp:dimension name='ga:medium' value='referral'/>
          <dxp:metric name='ga:visits' type='integer' value='68140'/>
          <dxp:metric name='ga:bounces' type='integer' value='61095'/>
        </entry>
        <entry>
          <dxp:dimension name='ga:source' value=’google.com'/>
          <dxp:dimension name='ga:medium' value=’organic'/>
          <dxp:metric name='ga:visits' type='integer' value=‘54140'/>
          <dxp:metric name='ga:bounces' type='integer' value=‘48095'/>
        </entry>
      </feed>
Accessing Report Data


 Metric Totals




                        Total Results
 Rows of Data
API Response
<feed>
  <openSearch:totalResults>6451</openSearch:totalResults>
  <openSearch:startIndex>1</openSearch:startIndex>
  <openSearch:itemsPerPage>5</openSearch:itemsPerPage>

 <dxp:aggregates>
   <dxp:metric name='ga:visits' type='integer' value='136540'/>
   <dxp:metric name='ga:bounces' type='integer' value='101535'/>
 </dxp:aggregates>

  <entry>
    <dxp:dimension name='ga:source' value='blogger.com'/>
    <dxp:dimension name='ga:medium' value='referral'/>
    <dxp:metric name='ga:visits' type='integer' value='68140'/>
    <dxp:metric name='ga:bounces' type='integer' value='61095'/>
  </entry>
  <entry>
    <dxp:dimension name='ga:source' value=’google.com'/>
    <dxp:dimension name='ga:medium' value=’organic'/>
    <dxp:metric name='ga:visits' type='integer' value=‘54140'/>
    <dxp:metric name='ga:bounces' type='integer' value=‘48095'/>
  </entry>
</feed>
API Response
<feed>
  <openSearch:totalResults>6451</openSearch:totalResults>
  <openSearch:startIndex>1</openSearch:startIndex>
  <openSearch:itemsPerPage>5</openSearch:itemsPerPage>

 <dxp:aggregates>
   <dxp:metric name='ga:visits' type='integer' value='136540'/>
   <dxp:metric name='ga:bounces' type='integer' value='101535'/>
 </dxp:aggregates>

  <entry>
    <dxp:dimension name='ga:source' value='blogger.com'/>
    <dxp:dimension name='ga:medium' value='referral'/>
    <dxp:metric name='ga:visits' type='integer' value='68140'/>
    <dxp:metric name='ga:bounces' type='integer' value='61095'/>
  </entry>
  <entry>
    <dxp:dimension name='ga:source' value=’google.com'/>
    <dxp:dimension name='ga:medium' value=’organic'/>
    <dxp:metric name='ga:visits' type='integer' value=‘54140'/>
    <dxp:metric name='ga:bounces' type='integer' value=‘48095'/>
  </entry>
</feed>
API Response
<feed>
  <openSearch:totalResults>6451</openSearch:totalResults>
  <openSearch:startIndex>1</openSearch:startIndex>
  <openSearch:itemsPerPage>5</openSearch:itemsPerPage>

 <dxp:aggregates>
   <dxp:metric name='ga:visits' type='integer' value='136540'/>
   <dxp:metric name='ga:bounces' type='integer' value='101535'/>
 </dxp:aggregates>

  <entry>
    <dxp:dimension name='ga:source' value='blogger.com'/>
    <dxp:dimension name='ga:medium' value='referral'/>
    <dxp:metric name='ga:visits' type='integer' value='68140'/>
    <dxp:metric name='ga:bounces' type='integer' value='61095'/>
  </entry>
  <entry>
    <dxp:dimension name='ga:source' value=’google.com'/>
    <dxp:dimension name='ga:medium' value=’organic'/>
    <dxp:metric name='ga:visits' type='integer' value=‘54140'/>
    <dxp:metric name='ga:bounces' type='integer' value=‘48095'/>
  </entry>
</feed>
API Response
<feed>
  <openSearch:totalResults>6451</openSearch:totalResults>
  <openSearch:startIndex>1</openSearch:startIndex>
  <openSearch:itemsPerPage>5</openSearch:itemsPerPage>

 <dxp:aggregates>
   <dxp:metric name='ga:visits' type='integer' value='136540'/>
   <dxp:metric name='ga:bounces' type='integer' value='101535'/>
 </dxp:aggregates>

  <entry>
    <dxp:dimension name='ga:source' value='blogger.com'/>
    <dxp:dimension name='ga:medium' value='referral'/>
    <dxp:metric name='ga:visits' type='integer' value='68140'/>
    <dxp:metric name='ga:bounces' type='integer' value='61095'/>
  </entry>
  <entry>
    <dxp:dimension name='ga:source' value=’google.com'/>
    <dxp:dimension name='ga:medium' value=’organic'/>
    <dxp:metric name='ga:visits' type='integer' value=‘54140'/>
    <dxp:metric name='ga:bounces' type='integer' value=‘48095'/>
  </entry>
</feed>
Query Explorer Demo
Agenda

  1   What is the API & Why It’s Important

  2   3 Awesome Tools

  3   Advanced Data Uses
3 Awesome Tools

Next Analytics
• Increase productivity


Analytics Canvas
• Make data meaningful to your business


4Q
• Better understand customers through integrations
3 Awesome Tools

Next Analytics
• Increase productivity


Analytics Canvas
• Make data meaningful to your business


4Q
• Better understand customers through integrations
Next Analytics

www.excel.nextanalytics.com
3 Awesome Tools

Next Analytics
• Increase productivity


Analytics Canvas
• Make data meaningful to your business


4Q
• Better understand customers through integrations
By Country
By City
By Regional Market ?
Analytics Canvas

www.analyticscanvas.com
3 Awesome Tools

Next Analytics
• Increase productivity


Analytics Canvas
• Make data meaningful to your business


4Q
• Better understand customers through integrations
Google Analytics Describes the What


       Your campaign drove a
       significant amount of traffic.
       But was it qualified?
                                   There was an increase in
                                   traffic to your support page.
                                   Was there a problem with
                                   the site or your product?
       Time on site increased.
       Were visitors more engaged
       or simply unable to find what
       they were looking for?
Case Study

Media client focusing on Online Publishing
• Rolling out paid access to premium articles

• Customers make purchase decision after reading article abstract

Due Diligence
• Market research

• Needs assessment

• Price sensitivity

Undesirable Results
• Very low conversion               0.5% purchase articles
4Q Answers
                             80% of visitors view abstracts, but
                             only 0.5% purchase articles

          +                  53% found abstracts were too
                             short to make purchase decision
                             • “If I have to pay extra for articles, at least give me a
                               better idea of what the articles are about.”
                             • “The blurbs for your paid articles are not detailed
                               enough.”
                             • “The summary of the article seems interesting but I’m
                               not paying $6.95 to find out that it isn’t what I thought
                               it was”

The Decision – Longer abstracts

The Result – 5x increase – from $40k/month up to $200k/month
Google Analytics & 4Q

                                 •   Developed in consultation
                                     with Avinash Kaushik
                                 •   Asks the “most important
                                     survey questions”
                                 •   Free & paid subscriptions


•   Simple integration with Google
    Analytics
•   Feature rich, even at the
    “free” level
Understand the why


       How would you rate your overall site experience?


       What was the purpose of your visit?


       Did you accomplish the purpose of your visit?


       If not, why not?
Technical Integration

                        4Q Suite displays survey
                        when user leaves the site
                        If user accepts, both 4Q
                        Suite and GA sessions are
                        joined
                        Survey is taken by visitors
                        Upon completion, survey
                        data is sent as events to
                        Google Analytics
4Q Data Inside Google Analytics
  Integrate Into Custom Reports   Setup Advanced Segments
Deeper Understanding of Your Visitors




Improve content based on site experience score
Optimize AdWords bids based on the purpose of a visit
Agenda

  1   What is the API & Why It’s Important

  2   3 Awesome Tools

  3   Advanced Data Uses
Content ID




_gaq.push([‘_trackPageview’]);



                           Google Analytics




https://www.google.com/analytics/feeds/data
?ids=ga:12345
&start-date=2011-04-20&end-date=2011-04-20
&dimensions=ga:pagePath
&metrics=ga:pageviews
&sort=-ga:pageviews
_gaq.push([‘_trackPageview’, ‘/agreeButton’]);



                     Google Analytics



https://www.google.com/analytics/feeds/data
?ids=ga:12345&start-date=2011-04-20&end-date=2011-04-20
&dimensions=ga:latitude,ga:longitude
&metrics=ga:visitors
&filter=ga:pagePath==/agreeButtom




                             Google Charts API
API Resources

App Gallery
http://www.google.com/analytics/apps

Documentation
http://code.google.com/apis/analytics

Developer Group
http://groups.google.com/group/google-analytics-api

Notify Group
http://groups.google.com/group/google-analytics-api-notify




                                                             57

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