31. Agenda
1 What is the API & Why It’s Important
2 3 Awesome Tools
3 Advanced Data Uses
32. 3 Awesome Tools
Next Analytics
• Increase productivity
Analytics Canvas
• Make data meaningful to your business
4Q
• Better understand customers through integrations
33. 3 Awesome Tools
Next Analytics
• Increase productivity
Analytics Canvas
• Make data meaningful to your business
4Q
• Better understand customers through integrations
36. 3 Awesome Tools
Next Analytics
• Increase productivity
Analytics Canvas
• Make data meaningful to your business
4Q
• Better understand customers through integrations
41. 3 Awesome Tools
Next Analytics
• Increase productivity
Analytics Canvas
• Make data meaningful to your business
4Q
• Better understand customers through integrations
42. Google Analytics Describes the What
Your campaign drove a
significant amount of traffic.
But was it qualified?
There was an increase in
traffic to your support page.
Was there a problem with
the site or your product?
Time on site increased.
Were visitors more engaged
or simply unable to find what
they were looking for?
43. Case Study
Media client focusing on Online Publishing
• Rolling out paid access to premium articles
• Customers make purchase decision after reading article abstract
Due Diligence
• Market research
• Needs assessment
• Price sensitivity
Undesirable Results
• Very low conversion 0.5% purchase articles
44. 4Q Answers
80% of visitors view abstracts, but
only 0.5% purchase articles
+ 53% found abstracts were too
short to make purchase decision
• “If I have to pay extra for articles, at least give me a
better idea of what the articles are about.”
• “The blurbs for your paid articles are not detailed
enough.”
• “The summary of the article seems interesting but I’m
not paying $6.95 to find out that it isn’t what I thought
it was”
The Decision – Longer abstracts
The Result – 5x increase – from $40k/month up to $200k/month
45. Google Analytics & 4Q
• Developed in consultation
with Avinash Kaushik
• Asks the “most important
survey questions”
• Free & paid subscriptions
• Simple integration with Google
Analytics
• Feature rich, even at the
“free” level
46. Understand the why
How would you rate your overall site experience?
What was the purpose of your visit?
Did you accomplish the purpose of your visit?
If not, why not?
47. Technical Integration
4Q Suite displays survey
when user leaves the site
If user accepts, both 4Q
Suite and GA sessions are
joined
Survey is taken by visitors
Upon completion, survey
data is sent as events to
Google Analytics
48. 4Q Data Inside Google Analytics
Integrate Into Custom Reports Setup Advanced Segments
49. Deeper Understanding of Your Visitors
Improve content based on site experience score
Optimize AdWords bids based on the purpose of a visit
50. Agenda
1 What is the API & Why It’s Important
2 3 Awesome Tools
3 Advanced Data Uses
51.
52.
53. Content ID
_gaq.push([‘_trackPageview’]);
Google Analytics
https://www.google.com/analytics/feeds/data
?ids=ga:12345
&start-date=2011-04-20&end-date=2011-04-20
&dimensions=ga:pagePath
&metrics=ga:pageviews
&sort=-ga:pageviews
54.
55.
56. _gaq.push([‘_trackPageview’, ‘/agreeButton’]);
Google Analytics
https://www.google.com/analytics/feeds/data
?ids=ga:12345&start-date=2011-04-20&end-date=2011-04-20
&dimensions=ga:latitude,ga:longitude
&metrics=ga:visitors
&filter=ga:pagePath==/agreeButtom
Google Charts API