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Dispelling the
Myths Around
Youth and Youth
Marketing Josh Dhaliwal
mobileYouth
Tweet
#JIMYL2014
We are a team of digital anthropologists,
published authors & research analysts
covering 65 markets.
Established in 2001 we
are a research advisory
firm focused on the
youth mobile market.
We’ve helped 300+ clients across 80
countries better understand young
consumers through research and consulting.
Traditional v Modern
Research Methodologies
Source: mobileYouth 2014
1. Myths and Realities
2. Social spaces
3. What can you practically do?
5 Myths About
Youth
1. Youth Are All The Same
2. Youth Have No Money
3. Youth Want You To Be Fun,
Exciting And Cool
4. Youth Are Always Online
5. Youth Want A Relationship
With Your Brand
Youth Grow Up Too Fast
These Days
REALLY?
What Is The
Reality?
There are 2 things
fundamentally important to
all young people which
makes them different.
1. The Need To Belong
2. The Need To Be Significant
People buy on
Emotion and
justify with Logic
Who here is a
Game of
Thrones fan?
Who here
speaks
Dothraki?
Why do some
people queue for
days outside
Apple stores?
% monthly spending by category for 14-
18 year olds
Mobile bill
Eating Out
Concerts
& events
Travel
Music &
movies
Others
Youth Spend Money On Social tools
And Activities
Teen monthly pocket money spending by category
(14-18 year olds)
Mobile is top teen
spending category
Finding
Belonging
Source: mobileYouth 2014
find unique items
different from others
put together an
original ensemble
find a bargain on
luxury brands
get retro style
clothes
get items for a
costume
Youth Spend Money To Express Their
Identity
Why do you shop at thrift stores? (14-18 year olds)
% teens who shop at thrift stores
Finding
Significance
Source: mobileYouth 2014
As Consumers only
10% of Youth are
Influencers, they are
your FANS.
Globally, youth
control $1.1 trillion in
disposable income.
Youth prefer face to face
interaction above all else
Preferred method of communicating with friends and family
(14-21 year olds)
Source: mobileYouth 2014
To plan a
meetup
To share
my
location
To see if
they are
free
To share
informatio
n
To say hi
Top 5 situations when teens use SMS/mobile IM
(15-17 year olds)
Offline meetups
is the top
reason to
message peers
% 15-17 year olds who own a
smartphone
Youth use technology to
facilitate offline behavior
Source: mobileYouth 2014
3 levels of youth social
universe
Discrete
Network
Interest
Econom
y
Open
Network
Who do you trust the most? (14-18
year olds)
Close
friends
Family
members
Facebook
updates
Expert blog
reviews
Online
reviews
TV and
Print Ads
% who trusted ‘strongly’ or
‘very strongly’
Discrete
Network
Interest
Economy
Open
Network
Most trusted friends are in
Discrete Networks
Source: mobileYouth 2014
Peers influence youth
purchase decisions
% 18-29 year olds who bought a smartphone
in last 3 months
Passive
Recommendation
Active
Recommendation
Other
Media
I saw a friend
use the phone
I saw a friend play
games on it
A friend told me
about it
I saw an ad
on TV
My parents
decided for me
What made you choose the handset brand you bought?
(18-29 year olds)
Passive influence drives
purchase decision
Source: mobileYouth 2014
Social Spaces are
where young
people connect.
Young people
don’t want a
relationship with
you.
HANG
OUT
SHARE
EXPERIENCES
BE PART OF THE
STORY
PLAY
ASPIRE
LEARN
BELIEVE
CONNECT
Successful brands
understand that their
products exist to help make
it EASIER or do BETTER
all the things young people
want to do.
What does the present
generation of young people
want to be when they grow
up?
Pop star
Actor
Sports star
Teacher
Banker
Doctor
1980s
= RESPECT
The 3 Stage Process To
Developing Your
Marketing Strategy
1. Identify Your Fans
2. Discover What They Want
3. Help Them Get What They Want
Questions?
joshdhaliwal@gmail.com

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JIM Youthlab 2014 | Josh Dhaliwal, MobileYouth

  • 1. Dispelling the Myths Around Youth and Youth Marketing Josh Dhaliwal mobileYouth
  • 3. We are a team of digital anthropologists, published authors & research analysts covering 65 markets. Established in 2001 we are a research advisory firm focused on the youth mobile market.
  • 4. We’ve helped 300+ clients across 80 countries better understand young consumers through research and consulting.
  • 5. Traditional v Modern Research Methodologies Source: mobileYouth 2014
  • 6. 1. Myths and Realities 2. Social spaces 3. What can you practically do?
  • 8. 1. Youth Are All The Same 2. Youth Have No Money 3. Youth Want You To Be Fun, Exciting And Cool 4. Youth Are Always Online 5. Youth Want A Relationship With Your Brand
  • 9. Youth Grow Up Too Fast These Days REALLY?
  • 11. There are 2 things fundamentally important to all young people which makes them different. 1. The Need To Belong 2. The Need To Be Significant
  • 12. People buy on Emotion and justify with Logic
  • 13.
  • 14. Who here is a Game of Thrones fan?
  • 16. Why do some people queue for days outside Apple stores?
  • 17. % monthly spending by category for 14- 18 year olds Mobile bill Eating Out Concerts & events Travel Music & movies Others Youth Spend Money On Social tools And Activities Teen monthly pocket money spending by category (14-18 year olds) Mobile is top teen spending category Finding Belonging Source: mobileYouth 2014
  • 18. find unique items different from others put together an original ensemble find a bargain on luxury brands get retro style clothes get items for a costume Youth Spend Money To Express Their Identity Why do you shop at thrift stores? (14-18 year olds) % teens who shop at thrift stores Finding Significance Source: mobileYouth 2014
  • 19. As Consumers only 10% of Youth are Influencers, they are your FANS.
  • 20. Globally, youth control $1.1 trillion in disposable income.
  • 21. Youth prefer face to face interaction above all else Preferred method of communicating with friends and family (14-21 year olds) Source: mobileYouth 2014
  • 22. To plan a meetup To share my location To see if they are free To share informatio n To say hi Top 5 situations when teens use SMS/mobile IM (15-17 year olds) Offline meetups is the top reason to message peers % 15-17 year olds who own a smartphone Youth use technology to facilitate offline behavior Source: mobileYouth 2014
  • 23.
  • 24. 3 levels of youth social universe Discrete Network Interest Econom y Open Network Who do you trust the most? (14-18 year olds) Close friends Family members Facebook updates Expert blog reviews Online reviews TV and Print Ads % who trusted ‘strongly’ or ‘very strongly’ Discrete Network Interest Economy Open Network Most trusted friends are in Discrete Networks Source: mobileYouth 2014
  • 25. Peers influence youth purchase decisions % 18-29 year olds who bought a smartphone in last 3 months Passive Recommendation Active Recommendation Other Media I saw a friend use the phone I saw a friend play games on it A friend told me about it I saw an ad on TV My parents decided for me What made you choose the handset brand you bought? (18-29 year olds) Passive influence drives purchase decision Source: mobileYouth 2014
  • 26. Social Spaces are where young people connect.
  • 27. Young people don’t want a relationship with you.
  • 30. BE PART OF THE STORY
  • 31. PLAY
  • 33. LEARN
  • 36. Successful brands understand that their products exist to help make it EASIER or do BETTER all the things young people want to do.
  • 37. What does the present generation of young people want to be when they grow up? Pop star Actor Sports star
  • 39. The 3 Stage Process To Developing Your Marketing Strategy 1. Identify Your Fans 2. Discover What They Want 3. Help Them Get What They Want