Dirk Röhrborn's presentation on the use of microblogging in project management at the PM-05 conference in Heraklion/Create on 31st October 2010.

1. Microblogging in Project Management Improvingcommunicationanddocumentationwithstatus information Dirk Röhrborn Communardo Software GmbH, Germany Martin Böhringer Technische Universität Chemnitz, Germany

2. Communardo Software GmbH Communication and Collaboration im Unternehmen

3. Microblogging in Project Management Main communicationtoolstoday Daily life in projectcommunication Paradigm change fromdirecttonetworkedcommunication Howdoes Microblogging boostteamcommunication ? Howdoes Microblogging change communication in projects ? Howdoes Microblogging change documentation? How do projectsbenefitfromenterprise microblogging ?

5. Toomany e-mails. Importantmessages not delivered. Key knowledge not well distributed. Decisionscannotbetracked. Problems in projectcommunication

7. Accessibletoanyone

8. Simple

9. QuickSee also [McAfee]

10. Paradigm change fromdirecttonetworkedcommunication © Stephanie Hofschläger / PIXELIO

11. A usualworkingsituation (Take 2) A: Micromessage: Component XY fails. Anybodywhoknowshelp? D: @A Thisis a knownissue! #Update to lastest version will fix this…. A: @D great, it‘sworkingnow. Thanks!. Client: Manager Project manager Project manager Team Team Team communication via Microblogging increasestransparency, capabilityandspeed of problemsolving !

13. Notes with 140+ chars, #-tags and @-replies

14. Messages in chronological order (logbook)

15. Filter by tag, author, workspace, etc.

17. How does Microblogging change communication in projects ? Less e-mail. Meetings used for problemsolvinginstead of information distribution. High degree of transpancyandtraceability. © P. Kirchhoff / PIXELIO

18. Howdoes Microblogging change documentation? Documentationshouldbeupdatedcontinously. Microblogs helptobuild a project log book. Thereisno extra effort!

19. Howdoes Microblogging change documentation? Problems andsolutionsdocumented. Micromessagesused as inputto formal documentation. Continousprojectlogbook. RainerSturm/ PIXELIO

20. How do projectsbenefitfromenterprise microblogging ? Higher transparencywithinandacrossprojects Quicker solution of problems Support for self-organizedteams Betterintegration of remote workers (offshore, home, client) Implicitedocumentation of decisionsandsolutions Betternetworking in large projectsandtroughoutorganisations

21. Communote: European online serviceandsoftwareproduct for enterpriseuse. www.communote.com Yammer, Present.ly, Socialcastfromthe US Wordpress P2, Open Source add-on to Wordpress. www.wordpress.org Andothers Microblogging Platforms (Selection)

22. Outlook: Enterprise Microblogging Micro-communication will become an importantpart of enterprisecommunication plattforms and will beintegratedintomany business applications.

23. Thankyouverymuch for yourattention! Dirk Röhrborn Communardo Software GmbH Dirk.Roehrborn@communardo.de +49-(351) 83382-210 www.communardo.de | www.communote.com www.xing.com/profile/dirk_roehrborn