Corporate Design Thinking Reality

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The document discusses how to continue applying design thinking after taking an inspiring open course at the Hasso Plattner Institute. It provides tips for ensuring the success of design thinking projects within large corporations, including securing commitment from senior management and sponsors, using the right facilitation and coaching methods, and ensuring projects lead to real products and continued innovation. Examples provided include training support for sailors, voice access to SAP, and supporting social entrepreneurs. The key messages are that real innovation includes implementation and that design thinking can enable organizations to go outside of their buildings to create innovative, validated ideas.

Bildung Technologie Business

CORPORATE
DESIGN
THINKING
REALITY

How
to
con(nue
a,er
an
inspiring
open
course
at
the
HPI?

Jochen
Gürtler,
Innova(on
Manager,
TIP
Core,
SAP

Open
Course,
Hasso-‐Pla9ner-‐Ins(tute
(HPI)

September
14th
2012

ExperBse

Master
in
Computer
Science

15
year
professional
soIware
development
in
diﬀerent
roles

like
developer,
architect,
product
owner
and
manager

Cer(ﬁed
Gestalt
prac((oner
&
Business
Coach

Design
Thinking
Coach
&
Teacher

Interests

My
children,
my
family,
my
friends

Traveling
all
around
the
world

Jazz
and
playing
trumpet

Wri(ng
books
and
blogs

Cinema
and
movies

What
is
needed
for
change
and
growth?

© SAP 2012 | AG. All rights reserved.
©  2012 SAP 2 ABOUT
ME.
TITLE STYLE
CLICK TO EDIT MASTER PEOPLE.
IDEAS.
RESULTS.
2

© SAP 2012 | AG. All rights reserved.
©  2012 SAP 3
INSPIRING
TIME
IN
BERLIN
–
BUT
WHAT´S
NEXT?

© SAP 20123 | 3

WHERE
AND
HOW
TO
START?

©  2012 SAP AG. All rights reserved. © SAP 2012 | 4
4

©  2012 SAP 5
TOP
DOWN:
BUDGET,
GENERAL
COMMITMENT
AND
EVERYBODY
DOES
“IT”.

© SAP 2012 | AG. All rights reserved. © SAP 20125 | 5

© SAP 2012 | AG. All rights reserved.
©  2012 SAP 6
BOTTOM
UP:
DO
CONCRETE
PROJECTS
AS
BEST
AS
YOU
CAN.

© SAP 20126 | 6

HOW
TO
ENSURE
THE
SUCCESS
OF

A
DESIGN
THINKING
PROJECT?

©  2012 SAP AG. All rights reserved. © SAP 20127 | 7

© SAP 2012 | AG. All rights reserved.
©  2012 SAP 8
SETUP:
DT-‐CHALLENGE,
TEAM,
TIMELINES.

© SAP 20128 | 8

© SAP 2012 | AG. All rights reserved.
©  2012 SAP 9
MINDSET:
OPEN,
CURIOUS,
FAILING
IS
ALLOWED.

© SAP 20129 | 9

©  2012 SAP 10
FREEDOM:
NO
HIERARCHIES
IN
TEAM,
NO
EXPECTATIONS
ABOUT
RESULTS.

© SAP 2012 | AG. All rights reserved. © SAP 201210 10
|

© SAP 2012 | AG. All rights reserved.
©  2012 SAP 11
COMMITMENT:
SENIOR
MANAGEMENT,
PROJECT-‐SPONSOR,
TEAM.

© SAP 201211 11
|

© SAP 2012 | AG. All rights reserved.
©  2012 SAP 12
CONSEQUNCE:
WARM-‐UPS,
TIME
BOXING,
SHARING,
SPACE
…

© SAP 201212 12
|

© SAP 2012 | AG. All rights reserved.
©  2012 SAP 13
METHOD
EXCELLENCE
OF
COACH
AND
TEAM

© SAP 201213 13
|

WHAT
IS
A
SUCCESSFULL

DESIGN
THINKING
PROJECT?

©  2012 SAP AG. All rights reserved. © SAP 201214| 14

© SAP 2012 | AG. All rights reserved.
©  2012 SAP 15
THEY
DID
IT
&
THEY
WILL
CONTINUE
TO
DO
IT.

© SAP 201215 15
|

© SAP 2012 | AG. All rights reserved.
©  2012 SAP 16
THEY
WENT
OUT
OF
THE
BUILDING.

© SAP 201216 16
|

© SAP 2012 | AG. All rights reserved.
©  2012 SAP 17
THEY
CREATED
INNOVATIVE
&
VALIDATED
IDEAS.

© SAP 201217 17
|

© SAP 2012 | AG. All rights reserved.
©  2012 SAP 18
THERE
ARE
IN
THE
END
REAL
PRODUCTS.

© SAP 201218 18
|

WHAT
ABOUT
DESIGN

THINKING
COACHING?

©  2012 SAP AG. All rights reserved. © SAP 201219 19
|

© SAP 2012 | AG. All rights reserved.
©  2012 SAP 20
FACILITATION:
METHOD
EXPERT,
MODERATOR,
PROCESS
KEEPER

© SAP 201220 20
|

©  2012 SAP 21
COACHING:
TEAM,
PEOPLE,
CONFLICTS,
FEEDBACK
CULTURE,
SOFT
SKILLS.

© SAP 2012 | AG. All rights reserved. © SAP 201221 21
|

©  2012 SAP 22
EDUCATION:
TRAININGS,
SUPER-‐VISION
&
REFLECTION,
DOING,
DOING,
DOING.

© SAP 2012 | AG. All rights reserved. © SAP 201222 22
|

DO
YOU
HAVE
EXAMPLES?

©  2012 SAP AG. All rights reserved. © SAP 201223 23
|

© SAP 2012 | AG. All rights reserved.
©  2012 SAP 24
SAP
SAIL
BETTER:
TRAINING
SUPPORT
FOR
SAILORS
AND
COACHES.

© SAP 201224| 24

© SAP 2012 | AG. All rights reserved.
©  2012 SAP 25
VOICE@SAP:
VOICE-‐ACCESS
TO
SAP
FOR
CASUAL
USERS.

© SAP 201225 25
|

©  2012 SAP 26
SOCIAL
IMPACT
NET:
SUPPORT
FOUNDING
PHASE
OF
SOCIAL
ENTREPRENEURS.

© SAP 2012 | AG. All rights reserved. © SAP 201226 26
|

LAST
BUT
NOT
LEAST

©  2012 SAP AG. All rights reserved. © SAP 201227 27
|

© SAP 2012 | AG. All rights reserved.
©  2012 SAP 28
REAL
INNOVATION
INCLUDES
IMPLEMENTATION.

© SAP 201228 28
|

ENJOY
YOUR
DINNER
;-‐)

©  2012 SAP AG. All rights reserved. © SAP 201229 29
|

Thank
you.

Jochen
Gürtler

Innova(on
Manager

TIP
Core,
SAP
AG

Dietmar-‐Hopp-‐Allee
16

69190
Walldorf

jochen.guertler@sap.com

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“Ich würd ja wollen, wenn ich nur könnt”. Wir alle haben diesen Satz so oder so ähnlich wohl schon als “Entschuldigung” meist uns selbst gegenüber gebraucht denke ich. Und er enthält meiner Meinung zwei Aspekte, die auch im folgenden Text immer wieder auftauchen werden. Einerseits der Wunsch nach Veränderung: „Ich würd ja wollen“. Zwar im Konjunktiv formuliert, um den Wunsch vielleicht nicht zu drängend und konkret werden zu lassen. Aber doch mit der klaren Kenntnis darüber, was sich für mich ändern sollte, wenn ich mir „etwas wünschen“ dürfte. Und zum anderen die Entschuldigung und Ausrede „wenn ich nur könnt“. Denn wie soll ich beispielsweise die gewünschte Veränderung erreichen, wenn ich letztendlich gar nicht dafür verantwortlich bin, wenn sie nicht in meiner Macht liegt?

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“Ich würd ja wollen, wenn ich nur könnt” oder um den unvergesslichen Karl Valentin zu zitieren „Mögen hätt’ ich schon wollen, aber dürfen hab ich mich nicht getraut.“ <p> Wir alle kennen solche Sätze und habe sie wohl auch schon als "Entschuldigung" meist uns selbst gegenüber gebraucht. Denn wer kennt ihn nicht den Wunsch nach Veränderung und Wachstum. Den Wunsch nach persönlicher Weiterentwicklung. Nach Veränderung im Inneren oder Äusseren. Die dann aber auch immer einen Preis hat. Denn Veränderung im Inneren bedeutet dann auch oft eine Verabschiedung von (allzu) bekannten Mustern und Verhaltensweisen. Und Veränderung im Äusseren kann dann teils einschneidende Konsequenzen haben, wie zum Beispiel den Wechsel der Arbeitsstelle. <p> In diesem Vortrag geht es um den Wunsch nach Veränderung und Wachstum. Und einem möglichen Weg dorthin.

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Corporate Design Thinking Reality

1. CORPORATE DESIGN THINKING REALITY How to con(nue a,er an inspiring open course at the HPI? Jochen Gürtler, Innova(on Manager, TIP Core, SAP Open Course, Hasso-‐Pla9ner-‐Ins(tute (HPI) September 14th 2012

2. ExperBse Master in Computer Science 15 year professional soIware development in diﬀerent roles like developer, architect, product owner and manager Cer(ﬁed Gestalt prac((oner & Business Coach Design Thinking Coach & Teacher Interests My children, my family, my friends Traveling all around the world Jazz and playing trumpet Wri(ng books and blogs Cinema and movies What is needed for change and growth? © SAP 2012 | AG. All rights reserved. ©  2012 SAP 2 ABOUT ME. TITLE STYLE CLICK TO EDIT MASTER PEOPLE. IDEAS. RESULTS. 2

30. Thank you. Jochen Gürtler Innova(on Manager TIP Core, SAP AG Dietmar-‐Hopp-‐Allee 16 69190 Walldorf jochen.guertler@sap.com

Corporate Design Thinking Reality

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