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DYNAMIC
MANUFACTURING
NETWORKS MONITORING
AND GOVERNANCE
Panagiotis Kokkinakos - pkokkinakos@epu.ntua.gr
Ourania Markaki
Dimitrios Panopoulos
Sotirios Koussouris
Dimitrios Askounis



Decision Support Systems Laboratory
National Technical University of Athens
24 September 2012                 APMS 2012 – Rhodes, Greece




Introduction
The global economic crisis leads the industrial/manufacturing
towards:
• minimizing costs
• Collaborate closer with partners
• Seek new business opportunities


while, at the same time:
• increasing the effectiveness of external and internal procedures
• increasing customer’s satisfaction through high quality
  products/services



Formation of Dynamic Manufacturing Networks (DMNs)
24 September 2012                        APMS 2012 – Rhodes, Greece




What is a DMN?
• The natural evolution of typical supply chains


• Dynamic alliances among manufacturing companies for gaining
  mutual benefits
   • Reduce costs
   • Reduce time-to-market
   • Increase flexibility
   • Gaining access to new markets and resources
   • Utilizing collective intelligence


• Demand-driven (yet long-lasting) formation


• Depending on the context, might also be referred as Virtual
  Enterprises
24 September 2012                    APMS 2012 – Rhodes, Greece




DMN Monitoring & Governance
                                                                  Network Execution
          Network Analysis
                                 Network Design                    Monitoring and
          and Configuration
                                                                     Governance




• No mature methodologies and tools fully appropriate for
  managing and monitoring DMNs

• Lack of approaches and tools specifically developed for
  dynamic networks
   • Distributed, independent, and heterogeneous members
   • Network Performance Evaluation and DMN Reformation
24 September 2012                               APMS 2012 – Rhodes, Greece



Monitoring, Governance and
Reconfiguration. Why?
                                  Nissan has announced that as a
                                  consequence of Friday's devastating
                                  9.0 earthquake and Tsunami in Japan
                                  production at all of its factories will
                                  remain halted until it has fully
                                  assessed the damage sustained to its
                                  factories, equipment and parts
                                  suppliers. (source)


                    The natural disasters that struck Japan's
                    northeast continued to wreak havoc on
                    the nation's economy on Tuesday, with
                    two of the country's largest carmakers
                    announcing further delays in resumption
                    of production at their plants because of
                    continued disruption in parts supplies.
                    (source)
24 September 2012                           APMS 2012 – Rhodes, Greece



DMN Monitoring & Governance
Sub-Phases
                                                      Network
       Network Analysis
                                                     Execution
            and            Network Design
                                                   Monitoring and
        Configuration
                                                    Governance




                                                    Network                 Network
 Real Time Data
                          Operational             Performance             Performance
 Collection and
                          Level DMN               Measurement            Evaluation and
    Network
                          Governance               and KPIs                   DMN
   Monitoring
                                                   Monitoring            Reconfiguration
24 September 2012                          APMS 2012 – Rhodes, Greece



Real Time Data Collection and Network
Monitoring (1/2)
• The architecture of a virtual enterprise network basically consists of three
  layers:
   • network/platform layer (data formats, communication protocols)
   • service layer (reusable building blocks and runtime services)
   • application layer (information searching, collaborative engineering, electronic
      commerce)

• Data Collection and Monitoring should be based on real time
  collection, and rapid exchange and processing of information

• Numerous technologies and approaches have been recognized in order
  to support the aforementioned structure
   • Complex event processing (CEP)
   • Agent-based models approach
   • Sequential Probability Ratio Test (SPRT)
   • Artificial neural networks (ANNs)
24 September 2012                   APMS 2012 – Rhodes, Greece



Real Time Data Collection and Network
Monitoring (2/2)
Advances in network technology, data collection, storage and
processing are rapidly emerging

But:
• At the moment high processing times, as well as the great volume
  of data, constitute barriers towards an effective and stable solution
• At the same time, Systems Interoperability is another barrier.


• Standards are the current solution! Examples:
   • Product Data Exchange Specification (PDES)
   • Standard for Exchange of Product (STEP)
   • Initial Graphic Exchange Specification (IGES)
24 September 2012                      APMS 2012 – Rhodes, Greece




Operational Level DMN Governance (1/2)
• Deals with data processing and the decisions that should be taken
  and communicated in the responsible network points for easing
  out any abnormalities identified

• Common mistake: the perception that there is direct relation of the
  behavior and the management activities of virtual organizations to
  these single organizations
   • Possibly not optimal, ways to coordinate the network



• Need of control and management actions in real time (or close to)
24 September 2012                     APMS 2012 – Rhodes, Greece




Operational Level DMN Governance (2/2)
• Important interoperability constraint: inability of systems to directly
  use these standards and build touch points for interacting directly
  with the other systems

• Addressed by the introduction of the Enterprise Service Bus (ESB)
  concept!
   • brings together the PLM and ERP capabilities of systems
   • allows governing the network


• Adapter modules responsible for providing a layer of abstraction
  between the servers and the component business or
  manufacturing systems (nodes) in the ESB (e.g., ERP, cPLM)
24 September 2012                         APMS 2012 – Rhodes, Greece



Network Performance Measurement and
KPIs Monitoring
• Measuring and evaluating the effectiveness of the network
  • not only in operational but also in conceptual and strategic level


• Traditional approaches (e.g. Six Sigma, EFQM, SCOR) orientated
  to single processes or functions
   • not so appropriate for evaluation in strategic level!


• Challenge: transfer highly complex real-world processes to a
  simplifying processes model, to derive performance information
  from the model, and to transfer these results back to the real world

• Measurement and monitoring of “combined” KPIs is the key for
  evaluating a DMN’s performance and taking strategic decisions for
  altering the network’s structure and/or operation
24 September 2012                       APMS 2012 – Rhodes, Greece



Network Performance Evaluation and
DMN Reformation (1/2)
• Involves considerably the human aspect and relies to a large
  extent on management experiences previously acquired

• “Small and corrective” decisions towards the network’s operation
  optimization

• or even “larger and structural” changes
   • fed back to the DMN “Network Configuration” phase
   • one of the possible stages in the DMN lifecycle is the DMN dissolution
24 September 2012                    APMS 2012 – Rhodes, Greece



Network Performance Evaluation and
DMN Reformation (2/2)
• The DMN inheritance management
   • improving their preparedness and thus supporting the faster
       creation of DMNs
   •   making DMNs more effective and reliable in terms of both time and
       costs and improving or ensuring quality
   •   decreasing DMN management efforts through increased trust and
       strengthened relationships
   •   supporting decision-making and tracking of DMN problems or
       deviations
   •   enabling higher chances of success in competitive
       bidding, because of customer knowledge and closer customer
       relationships
24 September 2012                         APMS 2012 – Rhodes, Greece




The IMAGINE Project Approach
• Development and delivery of a novel comprehensive methodology and the
  respective platform for effective end-to-end management of DMNs
   • plug and produce approach, based on community, collaboration, self-
     organization and openness
   • technical back-bone to support the proposed life cycle and integrate virtually
     all the aspects of the virtual manufacturing network and processes

• The IMAGINE framework relies on end-to-end integrated ICT solutions that
  effectively enable the management of networked manufacturing supply chains

• The IMAGINE Lifecycle
   • Network Analysis and Configuration
   • Network Design
   • Network Execution Management and Monitoring


   www.imagine-futurefactory.eu
   Twitter: @ImagineFF
24 September 2012                           APMS 2012 – Rhodes, Greece




Conclusions
• No matter how efficient and effective a DMN can be, the monitoring and
  governance of such a multi-disciplinary formation is a real challenge
   • poor performance in management and monitoring could easily cost huge
      amounts of money and time


• Analyzing process efficiency and effectiveness and aligning processes
  with enterprise goals and objectives needs
   • reacting to critical business events
   • correlating event data
   • updating the KPIs


• A novel, integrated solution-focused manufacturing environment that
  involves global supply chain management, product-service linkage and
  management of distributed manufacturing assets is needed
24 September 2012                   APMS 2012 – Rhodes, Greece




   THANK YOU FOR YOUR ATTENTION!

   Panagiotis Kokkinakos
   pkokkinakos@epu.ntua.gr




   Decision Support Systems Laboratory
   National Technical University of Athens

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MONITORING AND GOVERNANCE OF DYNAMIC MANUFACTURING NETWORKS

  • 1. DYNAMIC MANUFACTURING NETWORKS MONITORING AND GOVERNANCE Panagiotis Kokkinakos - pkokkinakos@epu.ntua.gr Ourania Markaki Dimitrios Panopoulos Sotirios Koussouris Dimitrios Askounis Decision Support Systems Laboratory National Technical University of Athens
  • 2. 24 September 2012 APMS 2012 – Rhodes, Greece Introduction The global economic crisis leads the industrial/manufacturing towards: • minimizing costs • Collaborate closer with partners • Seek new business opportunities while, at the same time: • increasing the effectiveness of external and internal procedures • increasing customer’s satisfaction through high quality products/services Formation of Dynamic Manufacturing Networks (DMNs)
  • 3. 24 September 2012 APMS 2012 – Rhodes, Greece What is a DMN? • The natural evolution of typical supply chains • Dynamic alliances among manufacturing companies for gaining mutual benefits • Reduce costs • Reduce time-to-market • Increase flexibility • Gaining access to new markets and resources • Utilizing collective intelligence • Demand-driven (yet long-lasting) formation • Depending on the context, might also be referred as Virtual Enterprises
  • 4. 24 September 2012 APMS 2012 – Rhodes, Greece DMN Monitoring & Governance Network Execution Network Analysis Network Design Monitoring and and Configuration Governance • No mature methodologies and tools fully appropriate for managing and monitoring DMNs • Lack of approaches and tools specifically developed for dynamic networks • Distributed, independent, and heterogeneous members • Network Performance Evaluation and DMN Reformation
  • 5. 24 September 2012 APMS 2012 – Rhodes, Greece Monitoring, Governance and Reconfiguration. Why? Nissan has announced that as a consequence of Friday's devastating 9.0 earthquake and Tsunami in Japan production at all of its factories will remain halted until it has fully assessed the damage sustained to its factories, equipment and parts suppliers. (source) The natural disasters that struck Japan's northeast continued to wreak havoc on the nation's economy on Tuesday, with two of the country's largest carmakers announcing further delays in resumption of production at their plants because of continued disruption in parts supplies. (source)
  • 6. 24 September 2012 APMS 2012 – Rhodes, Greece DMN Monitoring & Governance Sub-Phases Network Network Analysis Execution and Network Design Monitoring and Configuration Governance Network Network Real Time Data Operational Performance Performance Collection and Level DMN Measurement Evaluation and Network Governance and KPIs DMN Monitoring Monitoring Reconfiguration
  • 7. 24 September 2012 APMS 2012 – Rhodes, Greece Real Time Data Collection and Network Monitoring (1/2) • The architecture of a virtual enterprise network basically consists of three layers: • network/platform layer (data formats, communication protocols) • service layer (reusable building blocks and runtime services) • application layer (information searching, collaborative engineering, electronic commerce) • Data Collection and Monitoring should be based on real time collection, and rapid exchange and processing of information • Numerous technologies and approaches have been recognized in order to support the aforementioned structure • Complex event processing (CEP) • Agent-based models approach • Sequential Probability Ratio Test (SPRT) • Artificial neural networks (ANNs)
  • 8. 24 September 2012 APMS 2012 – Rhodes, Greece Real Time Data Collection and Network Monitoring (2/2) Advances in network technology, data collection, storage and processing are rapidly emerging But: • At the moment high processing times, as well as the great volume of data, constitute barriers towards an effective and stable solution • At the same time, Systems Interoperability is another barrier. • Standards are the current solution! Examples: • Product Data Exchange Specification (PDES) • Standard for Exchange of Product (STEP) • Initial Graphic Exchange Specification (IGES)
  • 9. 24 September 2012 APMS 2012 – Rhodes, Greece Operational Level DMN Governance (1/2) • Deals with data processing and the decisions that should be taken and communicated in the responsible network points for easing out any abnormalities identified • Common mistake: the perception that there is direct relation of the behavior and the management activities of virtual organizations to these single organizations • Possibly not optimal, ways to coordinate the network • Need of control and management actions in real time (or close to)
  • 10. 24 September 2012 APMS 2012 – Rhodes, Greece Operational Level DMN Governance (2/2) • Important interoperability constraint: inability of systems to directly use these standards and build touch points for interacting directly with the other systems • Addressed by the introduction of the Enterprise Service Bus (ESB) concept! • brings together the PLM and ERP capabilities of systems • allows governing the network • Adapter modules responsible for providing a layer of abstraction between the servers and the component business or manufacturing systems (nodes) in the ESB (e.g., ERP, cPLM)
  • 11. 24 September 2012 APMS 2012 – Rhodes, Greece Network Performance Measurement and KPIs Monitoring • Measuring and evaluating the effectiveness of the network • not only in operational but also in conceptual and strategic level • Traditional approaches (e.g. Six Sigma, EFQM, SCOR) orientated to single processes or functions • not so appropriate for evaluation in strategic level! • Challenge: transfer highly complex real-world processes to a simplifying processes model, to derive performance information from the model, and to transfer these results back to the real world • Measurement and monitoring of “combined” KPIs is the key for evaluating a DMN’s performance and taking strategic decisions for altering the network’s structure and/or operation
  • 12. 24 September 2012 APMS 2012 – Rhodes, Greece Network Performance Evaluation and DMN Reformation (1/2) • Involves considerably the human aspect and relies to a large extent on management experiences previously acquired • “Small and corrective” decisions towards the network’s operation optimization • or even “larger and structural” changes • fed back to the DMN “Network Configuration” phase • one of the possible stages in the DMN lifecycle is the DMN dissolution
  • 13. 24 September 2012 APMS 2012 – Rhodes, Greece Network Performance Evaluation and DMN Reformation (2/2) • The DMN inheritance management • improving their preparedness and thus supporting the faster creation of DMNs • making DMNs more effective and reliable in terms of both time and costs and improving or ensuring quality • decreasing DMN management efforts through increased trust and strengthened relationships • supporting decision-making and tracking of DMN problems or deviations • enabling higher chances of success in competitive bidding, because of customer knowledge and closer customer relationships
  • 14. 24 September 2012 APMS 2012 – Rhodes, Greece The IMAGINE Project Approach • Development and delivery of a novel comprehensive methodology and the respective platform for effective end-to-end management of DMNs • plug and produce approach, based on community, collaboration, self- organization and openness • technical back-bone to support the proposed life cycle and integrate virtually all the aspects of the virtual manufacturing network and processes • The IMAGINE framework relies on end-to-end integrated ICT solutions that effectively enable the management of networked manufacturing supply chains • The IMAGINE Lifecycle • Network Analysis and Configuration • Network Design • Network Execution Management and Monitoring www.imagine-futurefactory.eu Twitter: @ImagineFF
  • 15. 24 September 2012 APMS 2012 – Rhodes, Greece Conclusions • No matter how efficient and effective a DMN can be, the monitoring and governance of such a multi-disciplinary formation is a real challenge • poor performance in management and monitoring could easily cost huge amounts of money and time • Analyzing process efficiency and effectiveness and aligning processes with enterprise goals and objectives needs • reacting to critical business events • correlating event data • updating the KPIs • A novel, integrated solution-focused manufacturing environment that involves global supply chain management, product-service linkage and management of distributed manufacturing assets is needed
  • 16. 24 September 2012 APMS 2012 – Rhodes, Greece THANK YOU FOR YOUR ATTENTION! Panagiotis Kokkinakos pkokkinakos@epu.ntua.gr Decision Support Systems Laboratory National Technical University of Athens