Support Driven

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197 SlideShares 21 Followers

197 SlideShares 21 Followers

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Aktuellste Beliebteste SlideShares

Discover Key Drivers of Customer Satisfaction With Actionable Insights Extracted From Your Customer Interactions by Yue Ning

Vor 4 Jahren • 34 Aufrufe

Why Communications Should Not Be An Afterthought in Your Project Planning by Vicki Laninga

Vor 4 Jahren • 49 Aufrufe

Support Agent to Manager Strategies For the First 90 Days by Tiffany Miller

Vor 4 Jahren • 154 Aufrufe

Technical Onboarding For Great Success by Rucheli Berry

Vor 4 Jahren • 38 Aufrufe

Your Team Isn't Flat: A Game Plan for Promoting Growth and Leadership From Within by Rachel Gollay

Vor 4 Jahren • 51 Aufrufe

How Online Courses Can Build Brand Advocacy and Nurture Happy Successful Customer by Oliver Chen

Vor 4 Jahren • 56 Aufrufe

Making Customer Feedback Actionable by Nina Antich

Vor 4 Jahren • 42 Aufrufe

Net Promoter Score - Know Its Pros & Cons by Martha Brooks

Vor 4 Jahren • 40 Aufrufe

YNAJA (You Need a Job Architecture) by Lindsay Konsko

Vor 4 Jahren • 81 Aufrufe

How to Turn Flexible Work Hours into Rock Solid Chat Support by Kristina Plauché

Vor 4 Jahren • 37 Aufrufe

How to Build a Global Support Team by Leveraging Your Internal & External Communities by Jez Louise

Vor 4 Jahren • 217 Aufrufe

Build Engaging Knowledge Management by James Allen

Vor 4 Jahren • 58 Aufrufe

How to Evaluate and Buy Tech Solutions for CS/CX Teams by Heather Pastorius

Vor 4 Jahren • 86 Aufrufe

Mythbusting: Establishing Common Knowledge & Language Across Teams by Jaclyn Herr

Vor 4 Jahren • 99 Aufrufe

The Relationship Between Training Your Team and Training Your Customers by Eli Panken and Meg McGrath

Vor 4 Jahren • 37 Aufrufe

QA on a Shoestring: How to Improve When You Don't Have Time to Improve by EJ Thomas

Vor 4 Jahren • 39 Aufrufe

The Strategic Advantage of Philanthropy and Culture in a Support Driven Organization by Connor Tomkies

Vor 4 Jahren • 34 Aufrufe

Love/meh/retire how to pick a career path that's right for you

Vor 5 Jahren • 236 Aufrufe

Better, faster, stronger unlocking the benefits of agile performance management for remote teams

Vor 5 Jahren • 285 Aufrufe

Evolving ticket handling: a story of scale

Vor 5 Jahren • 75 Aufrufe