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Daniel Klaus 
Daniel Klaus 
Global Marketing Group 
@daniel__klaus 
Digital Influencer Relation
Daniel Klaus 
Content 
The company 
Our target audience 
The concept 
Digital Influencer Project 
Digital Influencer Relation
INTERNAL USE ONLY 
The Company
Daniel Klaus 
Fujitsu ?
Daniel Klaus 
We do everything in ICT 
PC/Mobile 
Services 
Networks 
Software 
Servers 
Approximately 162,000 Fujitsu colleagues working with customers in over 100 countries
INTERNAL USE ONLY 
The Target Audience – 
B2B
INTERNAL USE ONLY 
Senior IT Executive (CTO, CIO,..) 
Senior Biz Executive (CEO, CFO,..) 
IT Manager 
IT Professional 
Purchasing Manager 
Biz Professional (Project Manager)
Daniel Klaus 
Decision-markers now complete 60-70% of the purchase decision BEFORE they come into direct contact with the brand 
Source: Sirius Decisions 2012
Daniel Klaus 
81% 
said word-of-mouth recommendations influence their purchase decisions 
Source: DemandGen report
Daniel Klaus 
Ads / stories 
Information & review 
Sales 
All along the B2B decision-making process 
Online Touchpoints 
Offline Touchpoints 
Banner 
Event 
Sales Rep 
White Paper 
Blogger 
Review 
via Google 
Linkedin 
post 
Airport Ad 
Awareness Favorability Consideration Conversion
Daniel Klaus 
The Concept
Daniel Klaus 
Digital Influencer concept – what we do 
Digital Influencer Relation 
Projects 
Projects 
Projects 
2009 
2010 
2011 
2012 
2013 
2014 
2015
Daniel Klaus 
Digital Influencer concept - Projects 
Digital Influencer Relation 
Projects 
Projects 
Projects
Daniel Klaus 
Reach (number of fans, followers,…..) 
Passion & knowledge of a topic/product 
Fujitsu Digital Influencer 
Digital Influencer 
Celebrity/ 
Rockstar
Daniel Klaus 
Digital Influencer reviews via tasks 
Own content 
e.g. White Papers 
Agency produced 
Web page 
Produce/Find 
Hub 
Organic 
Native advertising & banner 
Distribute/Share 
Digital Influencer Project 
Via local blogs 
SEO 
Own media
Daniel Klaus 
The hub: Master Your Business
Daniel Klaus 
The mechanics 
Gamification approach to keep bloggers engaged 
Badges: awards for bloggers
Daniel Klaus 
The mechanics 
Gamification approach to keep bloggers engaged 
Extended ranking system:
Daniel Klaus 
Example 
Sparkling black, ultra-slim, robust with magnesium & aluminum housing and with super-crisp touch display. Sophisticated business Ultrabook. 
First things to discover is the bundled docking station / port replicator. That really helps to keep the desk tidy (and I am very bad at it - so I get all help that I can) at the office.
Daniel Klaus 
Example
Daniel Klaus 
Positiv ! 
Example:
Daniel Klaus 
Some Project Results
Daniel Klaus 
Reach 
Engage 
Convert 
Reach 
Blog: 
Facebook: 
Twitter: 
Linkedin: 
Blogosphere & PR: 
Twitter: 
Linkedin: 
Unique Visits Projectblog 
Browser 
Chrome: 
Safari (in-app): 
Android Browser: 
IE: 
Firefox: 
Safari: 
Devices 
Desktop: 
Mobile: 
Tablet: 
Total # of contacts reached 
Page/Visit 
Time spent on site 
Engagement / rate 
Social Shares on own platform 
Twitter: 
Linkedin: 
FB (likes): 
Number of page 1 results (Google) 
KPI dashboard (summary) 
Consider: B2B buying process 
Click on Product info 
Click on Reseller Locator 
NPS 
Number of Insider contacts planning to buy a FJ device 
Sentiment
Daniel Klaus 
Digital Influencer Relations 
Digital Influencer Relation 
Projects 
Projects 
Projects
Daniel Klaus 
Facebook Group: „Direct line to Fujitsu“ for Silver Insiders 
Stay in touch 
Share preview on product launches 
Q&A with experts 
Invitations to Cebit & local events 
…..
Daniel Klaus 
Invitation to events 
Fujitsu Forum Munich 
Fujitsu Forum Tokyo 
Cebit Hannover 
Local events in the countries
Daniel Klaus 
Stay in touch during the projects 
Factory Tour 
Expert talks 
Test devices
Daniel Klaus 
Thank you! Questions? 
@daniel__klaus

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Digital Influencer Relations bei Fujitsu #SMCMUC 20.10.2014

  • 1. Daniel Klaus Daniel Klaus Global Marketing Group @daniel__klaus Digital Influencer Relation
  • 2. Daniel Klaus Content The company Our target audience The concept Digital Influencer Project Digital Influencer Relation
  • 3. INTERNAL USE ONLY The Company
  • 5. Daniel Klaus We do everything in ICT PC/Mobile Services Networks Software Servers Approximately 162,000 Fujitsu colleagues working with customers in over 100 countries
  • 6. INTERNAL USE ONLY The Target Audience – B2B
  • 7. INTERNAL USE ONLY Senior IT Executive (CTO, CIO,..) Senior Biz Executive (CEO, CFO,..) IT Manager IT Professional Purchasing Manager Biz Professional (Project Manager)
  • 8. Daniel Klaus Decision-markers now complete 60-70% of the purchase decision BEFORE they come into direct contact with the brand Source: Sirius Decisions 2012
  • 9. Daniel Klaus 81% said word-of-mouth recommendations influence their purchase decisions Source: DemandGen report
  • 10. Daniel Klaus Ads / stories Information & review Sales All along the B2B decision-making process Online Touchpoints Offline Touchpoints Banner Event Sales Rep White Paper Blogger Review via Google Linkedin post Airport Ad Awareness Favorability Consideration Conversion
  • 11. Daniel Klaus The Concept
  • 12. Daniel Klaus Digital Influencer concept – what we do Digital Influencer Relation Projects Projects Projects 2009 2010 2011 2012 2013 2014 2015
  • 13. Daniel Klaus Digital Influencer concept - Projects Digital Influencer Relation Projects Projects Projects
  • 14. Daniel Klaus Reach (number of fans, followers,…..) Passion & knowledge of a topic/product Fujitsu Digital Influencer Digital Influencer Celebrity/ Rockstar
  • 15. Daniel Klaus Digital Influencer reviews via tasks Own content e.g. White Papers Agency produced Web page Produce/Find Hub Organic Native advertising & banner Distribute/Share Digital Influencer Project Via local blogs SEO Own media
  • 16. Daniel Klaus The hub: Master Your Business
  • 17. Daniel Klaus The mechanics Gamification approach to keep bloggers engaged Badges: awards for bloggers
  • 18. Daniel Klaus The mechanics Gamification approach to keep bloggers engaged Extended ranking system:
  • 19. Daniel Klaus Example Sparkling black, ultra-slim, robust with magnesium & aluminum housing and with super-crisp touch display. Sophisticated business Ultrabook. First things to discover is the bundled docking station / port replicator. That really helps to keep the desk tidy (and I am very bad at it - so I get all help that I can) at the office.
  • 21. Daniel Klaus Positiv ! Example:
  • 22. Daniel Klaus Some Project Results
  • 23. Daniel Klaus Reach Engage Convert Reach Blog: Facebook: Twitter: Linkedin: Blogosphere & PR: Twitter: Linkedin: Unique Visits Projectblog Browser Chrome: Safari (in-app): Android Browser: IE: Firefox: Safari: Devices Desktop: Mobile: Tablet: Total # of contacts reached Page/Visit Time spent on site Engagement / rate Social Shares on own platform Twitter: Linkedin: FB (likes): Number of page 1 results (Google) KPI dashboard (summary) Consider: B2B buying process Click on Product info Click on Reseller Locator NPS Number of Insider contacts planning to buy a FJ device Sentiment
  • 24. Daniel Klaus Digital Influencer Relations Digital Influencer Relation Projects Projects Projects
  • 25. Daniel Klaus Facebook Group: „Direct line to Fujitsu“ for Silver Insiders Stay in touch Share preview on product launches Q&A with experts Invitations to Cebit & local events …..
  • 26. Daniel Klaus Invitation to events Fujitsu Forum Munich Fujitsu Forum Tokyo Cebit Hannover Local events in the countries
  • 27. Daniel Klaus Stay in touch during the projects Factory Tour Expert talks Test devices
  • 28. Daniel Klaus Thank you! Questions? @daniel__klaus