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Technologies as Institutions
  Rethinking the role of technology
in media governance constellations




                                                     Christian Katzenbach
                                   Institute for Media and Communication Studies
                                                  Freie Universität Berlin, Germany


                     Workshop “New Directions in Communication Policy Research”
                                ECREA Section “Communication Law and Policy”
                                                    Zürich, November 6-7, 2009.
Introduction
Introduction

      ‣ Governance as Background and Frame

      ‣ Technology as Blind Spot

      ‣ The „Politics of Information and Communication Technologies“




Christian Katzenbach | Technologies as Institutions | ECREA-Workshop, November 2009, Zurich
“    [.…] a politics deeply embedded not just within the institutions
    that design and distribute technologies and services, but within
       the technology itself, as software products and information
      networks both prescribe and proscribe, configuring suppliers
         and users, containing and constraining behaviour, and
       embodying in their algorithms and their gateways both the
                       normative and the seductive.

                                                    Mansell /Silverstone, 1996
Introduction

      ‣ Governance as Background and Frame

      ‣ Technology as Blind Spot

      ‣ The „Politics of Information and Communication Technologies“



                                                       Goal:
            Foundations for the (re-)integration of technology and its
                  interrelations in the governance discourse




Christian Katzenbach | Technologies as Institutions | ECREA-Workshop, November 2009, Zurich
Governance
Governance as a Theoretical Frame

      ‣ Governance Frame: Regulation in a wider sense
                                                           Focus on new sets of actors
            ‣ gained attention as analytical concept and practical approach

            ‣ Shift of focus in several dimensions:

                  ‣ Actors: Vertical and Horizontal Extension of the traditional
                    mode of rule-making through the nation-state

                       ‣ Vertical: International Institutions

                       ‣ Horizontal: Inclusion of private actors (self- and Co-
                         Regulation)




Christian Katzenbach | Technologies as Institutions | ECREA-Workshop, November 2009, Zurich
Values
                                                                                     Norms
      Coordination
                    Markets                                    Discourse
                                                                                              Focus on new mechanisms

Competition
                       Institutions
             Legitimation           Expertise
Legislation                                                Knowledge




Christian Katzenbach | Technologies as Institutions | ECREA-Workshop, November 2009, Zurich
Governance in Communication Research

            ‣ From the "Golden-Age Nation State" to heterogenous
              regulatory constellations

            ‣ Focus on new sets of actors, not on mechanisms



                Role of technology in media governance constellations?




Christian Katzenbach | Technologies as Institutions | ECREA-Workshop, November 2009, Zurich
Governance and Institutions

      ‣ Broad Concept of Governance:
        „Patterns to cope with interdependencies between actors“

      ‣ Schuppert: Structures of coordination, rather than regulation

      ‣ Institutions as analytical hinge




Christian Katzenbach | Technologies as Institutions | ECREA-Workshop, November 2009, Zurich
“[Institutions are] symbolic and behavioral systems containing
representational, constitutive and normative rules together with
regulatory mechanisms that define a common meaning system
     and give rise to distinctive actors and action routines.

                                                         Scott, 1994
Governance and Institutions

      ‣ Broad Concept of Governance:
        „Patterns to cope with interdependencies between actors“

      ‣ Schuppert: Structures of coordination, rather than regulation

      ‣ Institutions as analytical hinge

                  ‣ They are both outcome…

                  ‣ … as well as instruments of regulation.




Christian Katzenbach | Technologies as Institutions | ECREA-Workshop, November 2009, Zurich
Technology in Media Governance

      ‣ Constructivist Turn in the 1980s: Focus on Domestication and
        Adoption

      ‣ Disregard of the Politics of Technologies




                           1
          Impacts of Technology on social
           behaviour and sectoral change


         ‣ Technology as form of (indirect)
                                                                               2
                                                              Political and Social Construction
                                                                         of Technology


                                                             ‣ Domestication and Adoption
          regulation                                         ‣ Development of Standards
                                                             ‣ Regulation of Emerging
                        DANGER!                              Technologies
                       Technological                         ‣ Case Studies
                       Determinism!
                                                                                 Technology does not follow its own
                                                                                         teleological path


Christian Katzenbach | Technologies as Institutions | ECREA-Workshop, November 2009, Zurich
“   Indeed, the very design of the Internet seemed technologically
     proof against attempts to put the genie back in the bottle. […]
        [It] treats censorship like damage and routes around it.

                                                            Walker 2003
Lessig 2007
Technology in Media Governance

      ‣ Constructivist Turn in the 1980s: Focus on Domestication and
        Adoption

      ‣ Disregard of the Politics of Technologies




                           1
          Impacts of Technology on social
           behaviour and sectoral change


         ‣ Technology as form of (indirect)
                                                                               2
                                                              Political and Social Construction
                                                                         of Technology


                                                             ‣ Domestication and Adoption
          regulation                                         ‣ Development of Standards
                                                             ‣ Regulation of Emerging
                        DANGER!                              Technologies
                       Technological                         ‣ Case Studies
                       Determinism!
                                ‣ Interplay and Interdependencies


Christian Katzenbach | Technologies as Institutions | ECREA-Workshop, November 2009, Zurich
Insights from the Sociology
 of Science and Technology

      ‣ Core Interest: Technology — Action — Socio-political Structures




                          1
         Impacts of Technology on social
          behaviour and sectoral change


        ‣ Technology as functional
                                                                              2
                                                             Political and Social Construction
                                                                        of Technology


                                                            ‣ Technology in Use
        equivalent                                              ‣ Meaning and Usage are
           ‣ Durkheimʻs social facts                             ascribed, not determined
           ‣ Hardened social action and                          ‣ Domestication
           structured
                                                            ‣ Technology Development
        ‣ Technology is Society made                            ‣ „Leitbilder“
         durable                                                ‣ Standardisation
                                                                ‣ Regulation



Christian Katzenbach | Technologies as Institutions | ECREA-Workshop, November 2009, Zurich
Picture: clemensfranz (CC By-SA 3.0)
Hints from the Sociology
 of Science and Technology

      ‣ Core Interest: Technology — Action — Socio-political Structures




                          1
         Impacts of Technology on social
          behaviour and sectoral change


        ‣ Technology as functional
                                                                              2
                                                             Political and Social Construction
                                                                        of Technology


                                                            ‣ Technology in Use
        equivalent                                              ‣ Meaning and Usage are
           ‣ Durkheimʻs social facts                             ascribed, not determined
           ‣ Hardened social action and                          ‣ Domestication
           structured
                                                            ‣ Technology Development
        ‣ Technology is Society made                            ‣ „Leitbilder“
        durable                                                 ‣ Standardisation
                                                                ‣ Regulation



Christian Katzenbach | Technologies as Institutions | ECREA-Workshop, November 2009, Zurich
Hints from the Sociology
 of Science and Technology

      ‣ Core Interest: Technology — Action — Socio-political Structures

         Resources                                                                            Routines


                          1
         Impacts of Technology on social
          behaviour and sectoral change


        ‣ Technology as functional
                                                                              2
                                                             Political and Social Construction
                                                                        of Technology


                                                            ‣ Technology in Use
        equivalent                                              ‣ Meaning and Usage are
           ‣ Durkheimʻs social facts                             ascribed, not determined
           ‣ Hardened social action and                          ‣ Domestication
           structured
                                         ‣ Technology Development
        ‣ Technology is Society made         ‣ „Leitbilder“
        durable                              ‣ Standardisation
                                             ‣ Regulation
                                     Co-Evolution


Christian Katzenbach | Technologies as Institutions | ECREA-Workshop, November 2009, Zurich
Technologies as Institutions: Discussion

      ‣ Importance of detailed look at technological and policy decisions
            ‣ Set the frame for communication and following decisions
            ‣ Time-lag
      ‣ Technologies are part of the institutional frame that individual action
        (communication) is embedded in
      ‣ Interaction of user adoption and technological affordances




                             ‣ Interplay and Interdependencies




Christian Katzenbach | Technologies as Institutions | ECREA-Workshop, November 2009, Zurich
Macro           Infrastructure / Policy



Meso    Shared Values / Communities of Usage



Micro                Interactions
Content




                  Interconnection / Logics /
                         Standards


Net Neutrality


                 Infrastructure / Architecture
Copyright
Zero
Selected References

  ‣ Bijker, W. E. und Law, J. (Hrsg.). (1992). Shaping technology/building society : studies in
    sociotechnical change. Cambridge, MA: MIT Press.
  ‣ Donges, Patrick. (2007). The New Institutionalism as a theoretical foundation of media
    governance. Communications, 32, 325-330.
  ‣ Latour, Bruno. (2007). Reassembling the social : an introduction to Actor-Network-Theory. Oxford
    [u.a.]: Oxford Univ. Press.
  ‣ Latour, Bruno. (1991). Technology is Society made durable., in: John Law (Hrsg.), A Sociology of
    Monsters. London: Routledge. 103-131.
  ‣ Latzer, M., Just, N., Sauerwein, F., & Slowinski, P. (2003). Regulation Remixed: Institutional
    Change through Self and Co-Regulation in the Mediamatics Sector. Communications &
    Strategies, 50(2), 127-157.
  ‣ Lessig, Lawrence. (1999). Code and other laws of cyberspace. New York, NY: Basic Books.
  ‣ Mansell, R. & Silverstone, R. (Eds.). (1996). Communication by design: The politics of
    information and communication technologies. Oxford: Oxford University Press.
  ‣ Schulz-Schaeffer, I. (2000). Sozialtheorie der Technik. Frankfurt am Main [u.a.]: Campus Verl.
  ‣ Schuppert, Gunnar Folke. (2008). Governance: Auf der Suche nach Konturen eines "anerkannt
    uneindeutigen Begriffs", in: Gunnar Folke Schuppert und Michael Zürn (Hrsg.), Governance in
    einer sich wandelnden Welt. Wiesbaden: VS Verlag für Sozialwissenschaften. 13-40.
  ‣ Walker, John. (2003). "The digital imprimatur: How big brother and big media can put the internet
    genie back in the bottle". Knowledge, Technology & Policy, 16(3), 24-77.
  ‣ Winner, Langdon. (1980). "Do Artifacts Have Politics?". Daedulus, 109, 121-136.

Christian Katzenbach | Technologies as Institutions | ECREA-Workshop, November 2009, Zurich
Technological Setting Analog – Copying as Exception
                          Legal Setting Fair Use
                     Norms and Values Creators




Paying for Music                                             Consuming Music but not Paying
Technological Setting Analog – Copying as Exception
                          Legal Setting Fair Use
                     Norms and Values Creators




Paying for Music                                             Consuming Music but not Paying
Technological Setting Digitally Networked – Copying = Usage
                          Legal Setting Fair Use???
                     Norms and Values Creators, but also: Rip, Mix, and Burn / Sharing




Paying for Music                                              Consuming Music but not Paying
Technologies as Institutions

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Technologies as Institutions

  • 1. Technologies as Institutions Rethinking the role of technology in media governance constellations Christian Katzenbach Institute for Media and Communication Studies Freie Universität Berlin, Germany Workshop “New Directions in Communication Policy Research” ECREA Section “Communication Law and Policy” Zürich, November 6-7, 2009.
  • 3. Introduction ‣ Governance as Background and Frame ‣ Technology as Blind Spot ‣ The „Politics of Information and Communication Technologies“ Christian Katzenbach | Technologies as Institutions | ECREA-Workshop, November 2009, Zurich
  • 4. [.…] a politics deeply embedded not just within the institutions that design and distribute technologies and services, but within the technology itself, as software products and information networks both prescribe and proscribe, configuring suppliers and users, containing and constraining behaviour, and embodying in their algorithms and their gateways both the normative and the seductive. Mansell /Silverstone, 1996
  • 5. Introduction ‣ Governance as Background and Frame ‣ Technology as Blind Spot ‣ The „Politics of Information and Communication Technologies“ Goal: Foundations for the (re-)integration of technology and its interrelations in the governance discourse Christian Katzenbach | Technologies as Institutions | ECREA-Workshop, November 2009, Zurich
  • 7. Governance as a Theoretical Frame ‣ Governance Frame: Regulation in a wider sense Focus on new sets of actors ‣ gained attention as analytical concept and practical approach ‣ Shift of focus in several dimensions: ‣ Actors: Vertical and Horizontal Extension of the traditional mode of rule-making through the nation-state ‣ Vertical: International Institutions ‣ Horizontal: Inclusion of private actors (self- and Co- Regulation) Christian Katzenbach | Technologies as Institutions | ECREA-Workshop, November 2009, Zurich
  • 8. Values Norms Coordination Markets Discourse Focus on new mechanisms Competition Institutions Legitimation Expertise Legislation Knowledge Christian Katzenbach | Technologies as Institutions | ECREA-Workshop, November 2009, Zurich
  • 9. Governance in Communication Research ‣ From the "Golden-Age Nation State" to heterogenous regulatory constellations ‣ Focus on new sets of actors, not on mechanisms Role of technology in media governance constellations? Christian Katzenbach | Technologies as Institutions | ECREA-Workshop, November 2009, Zurich
  • 10. Governance and Institutions ‣ Broad Concept of Governance: „Patterns to cope with interdependencies between actors“ ‣ Schuppert: Structures of coordination, rather than regulation ‣ Institutions as analytical hinge Christian Katzenbach | Technologies as Institutions | ECREA-Workshop, November 2009, Zurich
  • 11. “[Institutions are] symbolic and behavioral systems containing representational, constitutive and normative rules together with regulatory mechanisms that define a common meaning system and give rise to distinctive actors and action routines. Scott, 1994
  • 12. Governance and Institutions ‣ Broad Concept of Governance: „Patterns to cope with interdependencies between actors“ ‣ Schuppert: Structures of coordination, rather than regulation ‣ Institutions as analytical hinge ‣ They are both outcome… ‣ … as well as instruments of regulation. Christian Katzenbach | Technologies as Institutions | ECREA-Workshop, November 2009, Zurich
  • 13. Technology in Media Governance ‣ Constructivist Turn in the 1980s: Focus on Domestication and Adoption ‣ Disregard of the Politics of Technologies 1 Impacts of Technology on social behaviour and sectoral change ‣ Technology as form of (indirect) 2 Political and Social Construction of Technology ‣ Domestication and Adoption regulation ‣ Development of Standards ‣ Regulation of Emerging DANGER! Technologies Technological ‣ Case Studies Determinism! Technology does not follow its own teleological path Christian Katzenbach | Technologies as Institutions | ECREA-Workshop, November 2009, Zurich
  • 14. Indeed, the very design of the Internet seemed technologically proof against attempts to put the genie back in the bottle. […] [It] treats censorship like damage and routes around it. Walker 2003
  • 16. Technology in Media Governance ‣ Constructivist Turn in the 1980s: Focus on Domestication and Adoption ‣ Disregard of the Politics of Technologies 1 Impacts of Technology on social behaviour and sectoral change ‣ Technology as form of (indirect) 2 Political and Social Construction of Technology ‣ Domestication and Adoption regulation ‣ Development of Standards ‣ Regulation of Emerging DANGER! Technologies Technological ‣ Case Studies Determinism! ‣ Interplay and Interdependencies Christian Katzenbach | Technologies as Institutions | ECREA-Workshop, November 2009, Zurich
  • 17. Insights from the Sociology of Science and Technology ‣ Core Interest: Technology — Action — Socio-political Structures 1 Impacts of Technology on social behaviour and sectoral change ‣ Technology as functional 2 Political and Social Construction of Technology ‣ Technology in Use equivalent ‣ Meaning and Usage are ‣ Durkheimʻs social facts ascribed, not determined ‣ Hardened social action and ‣ Domestication structured ‣ Technology Development ‣ Technology is Society made ‣ „Leitbilder“ durable ‣ Standardisation ‣ Regulation Christian Katzenbach | Technologies as Institutions | ECREA-Workshop, November 2009, Zurich
  • 18.
  • 20. Hints from the Sociology of Science and Technology ‣ Core Interest: Technology — Action — Socio-political Structures 1 Impacts of Technology on social behaviour and sectoral change ‣ Technology as functional 2 Political and Social Construction of Technology ‣ Technology in Use equivalent ‣ Meaning and Usage are ‣ Durkheimʻs social facts ascribed, not determined ‣ Hardened social action and ‣ Domestication structured ‣ Technology Development ‣ Technology is Society made ‣ „Leitbilder“ durable ‣ Standardisation ‣ Regulation Christian Katzenbach | Technologies as Institutions | ECREA-Workshop, November 2009, Zurich
  • 21. Hints from the Sociology of Science and Technology ‣ Core Interest: Technology — Action — Socio-political Structures Resources Routines 1 Impacts of Technology on social behaviour and sectoral change ‣ Technology as functional 2 Political and Social Construction of Technology ‣ Technology in Use equivalent ‣ Meaning and Usage are ‣ Durkheimʻs social facts ascribed, not determined ‣ Hardened social action and ‣ Domestication structured ‣ Technology Development ‣ Technology is Society made ‣ „Leitbilder“ durable ‣ Standardisation ‣ Regulation Co-Evolution Christian Katzenbach | Technologies as Institutions | ECREA-Workshop, November 2009, Zurich
  • 22. Technologies as Institutions: Discussion ‣ Importance of detailed look at technological and policy decisions ‣ Set the frame for communication and following decisions ‣ Time-lag ‣ Technologies are part of the institutional frame that individual action (communication) is embedded in ‣ Interaction of user adoption and technological affordances ‣ Interplay and Interdependencies Christian Katzenbach | Technologies as Institutions | ECREA-Workshop, November 2009, Zurich
  • 23. Macro Infrastructure / Policy Meso Shared Values / Communities of Usage Micro Interactions
  • 24. Content Interconnection / Logics / Standards Net Neutrality Infrastructure / Architecture
  • 26. Zero
  • 27. Selected References ‣ Bijker, W. E. und Law, J. (Hrsg.). (1992). Shaping technology/building society : studies in sociotechnical change. Cambridge, MA: MIT Press. ‣ Donges, Patrick. (2007). The New Institutionalism as a theoretical foundation of media governance. Communications, 32, 325-330. ‣ Latour, Bruno. (2007). Reassembling the social : an introduction to Actor-Network-Theory. Oxford [u.a.]: Oxford Univ. Press. ‣ Latour, Bruno. (1991). Technology is Society made durable., in: John Law (Hrsg.), A Sociology of Monsters. London: Routledge. 103-131. ‣ Latzer, M., Just, N., Sauerwein, F., & Slowinski, P. (2003). Regulation Remixed: Institutional Change through Self and Co-Regulation in the Mediamatics Sector. Communications & Strategies, 50(2), 127-157. ‣ Lessig, Lawrence. (1999). Code and other laws of cyberspace. New York, NY: Basic Books. ‣ Mansell, R. & Silverstone, R. (Eds.). (1996). Communication by design: The politics of information and communication technologies. Oxford: Oxford University Press. ‣ Schulz-Schaeffer, I. (2000). Sozialtheorie der Technik. Frankfurt am Main [u.a.]: Campus Verl. ‣ Schuppert, Gunnar Folke. (2008). Governance: Auf der Suche nach Konturen eines "anerkannt uneindeutigen Begriffs", in: Gunnar Folke Schuppert und Michael Zürn (Hrsg.), Governance in einer sich wandelnden Welt. Wiesbaden: VS Verlag für Sozialwissenschaften. 13-40. ‣ Walker, John. (2003). "The digital imprimatur: How big brother and big media can put the internet genie back in the bottle". Knowledge, Technology & Policy, 16(3), 24-77. ‣ Winner, Langdon. (1980). "Do Artifacts Have Politics?". Daedulus, 109, 121-136. Christian Katzenbach | Technologies as Institutions | ECREA-Workshop, November 2009, Zurich
  • 28. Technological Setting Analog – Copying as Exception Legal Setting Fair Use Norms and Values Creators Paying for Music Consuming Music but not Paying
  • 29. Technological Setting Analog – Copying as Exception Legal Setting Fair Use Norms and Values Creators Paying for Music Consuming Music but not Paying
  • 30. Technological Setting Digitally Networked – Copying = Usage Legal Setting Fair Use??? Norms and Values Creators, but also: Rip, Mix, and Burn / Sharing Paying for Music Consuming Music but not Paying