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How to Succeed
Internationally with new
emerging Marketing Channels
Lengow in a few words
4
What Lengow does for retailers & brands
IMPORT
your product
data into the
Lengow
platform
STRUCTURE
your data to
fit with the
channels’
requirements
SELL
your products
on key
channels for
your activity
ANALYSE
your sales,
measure your
ROI
OPTIMIZE
your data
to maximize
profitability
SELL MORE EFFICIENTLY
and expand your business
to new markets
LENGOW
5
Lengow in numbers
2009
LENGOW IS BORN
120
EMPLOYEES
45
COUNTRIES
1,800
MARKETING
CHANNELS
3,600
CLIENTS
TRUST US
50,000
FEEDS INDEXED
EVERY DAY
300 BN
PRODUCTS INDEXED
EVERY YEAR
LENGOW
6
Ecommerce key trends in 2019
Social media as sales channel
Changing marketplaces
New sales apps
LENGOW
Social Media
becoming online sales channels
8
The Chinese «reference »:
Social media means sales
The influencers business… exist in Europe too…
LENGOW
China & Social Ecommerce
9
50% of China's digital
consumers use social
media to do product
research or get
recommendations
China's social e-
commerce reaches 170
billion $ in 2018, with a
year-on-year increase
of 66.7 percent
Ecommerce purchases
with mobile phones
will account for almost
74% of total e-
commerce in China by
2020, compared with
merely 46% in the US
LENGOW
10LENGOW
Important social media platforms
Instagram
•60% of B2C
marketers use
Instagram
•11% of
marketers
reported it to
be the most
important B2C
social media
marketing
platform for
their business
Facebook
•97% of B2C
marketers use
Facebook as it
provides them
with a plethora
of organic and
paid
opportunities
for B2C social
media
marketing
Twitter
•65% of
marketers
leverage
Twitter for B2C
social media
marketing
Pinterest
•now has over
200 million
monthly active
users
•Important for
marketing: 90%
says Pinterest
helps them
decide what to
purchase
YouTube
•46% of
marketers
using it to
promote their
B2C brands
Snapchat
•Young social
media platform
with 8% of B2C
marketers
using it for
promotions
•With over 1.66
billion daily
active users
worldwide,
Snapchat is the
most popular
social site
among
teenagers &
young adults
LinkedIn
•While LinkedIn
is a more
appropriate
marketing
channel for
B2B
businesses,
44% of
marketers are
also using it for
B2C social
media
marketing
11
Focus: Instagram Shopping & Pinterest Shop The Look
Pinterest Shop The Look
• 200 million users worldwide
• 90% of its members use the social network
to plan a purchase, 66 % buy something
after seeing a brand’s Pins
• 1 in 2 users has actually made a purchase
after consulting a Promoted Pin
Instagram Shopping
• 800 million active users
• 72% have bought a product they saw on
Instagram
• 25 million active business accounts
• Instagram has become the leading social
media site for luxury shoppers
LENGOW
Boom of Key Opinion Leaders &
influencers on social media
12
30% are more likely
to buy a product
recommended by a
non-celebrity
19% of consumer
purchase decisions
are influenced by
Facebook posts
18% of consumers
are influenced by
YouTube regarding
their purchases
LENGOW
13
K.O.L: Key numbers
A study by Google shows that 70% of
teenage YouTube audiences are
influenced more by YouTubers than
traditional celebrities
Almost 40% of Twitter users have
purchased a product as a direct
consequence of an influencer tweet
49% of Consumers Depend on
Influencer Recommendations
92% of consumers trust online word-of-
mouth recommendations, while only
33% of them trust online banner ads
LENGOW
Social media is used as a key
source of research when
making a purchase by 86%
of women shoppers
Estimated global social media ad spend
amounted to 41 billion U.S. dollars
Google
becoming a “marketplace” with Google Shopping Actions
Google’s new
“marketplace”
15
After US, Google is
currently testing its
marketplace in
France
Big brands in the US
and FR have
participated in the
tests
LENGOW
• Both are competing with their own services to promote
products for brands/retailers - #EcommerceFirst
• Google and Amazon collect a huge amount of data about
its users - #Bigdata
• Only Amazon know what shoppers finally bought… -
#ThePostClickBattle
• One objective: shopping on Google must be as seamless as
shopping on Amazon to drive revenues - #ARPU
16COMMERCIAL PRESENTATION
In search war, it’s now Amazon vs. Google
17
Shopping Action’s Experience in France
• Test brands in France: Auchan, Boulanger, Carrefour &
Fnac/Darty
• Merchants and brands of all sizes will soon be able to
participate in the program, if they meet the conditions
required by Google, particularly in terms of logistics.
• A classic commission-based business model for a
marketplace
• The amount of commissions paid by merchants to
Amazon and Google on their sales in the USA is different
• Lengow is the partner for Google Actions in France
LENGOW
Lower commissions than Amazon in
the United States
Mobile Apps
becoming increasingly important sales platforms
The Importance of Mobile Apps
19
52% of all global
web traffic
originated from
mobile devices
92% of Alibaba’s
orders are made
through mobile
Mobile web
conversion rate 6%,
Mobile Apps
conversion rate 21%
LENGOW
20
Mobile – an ideal option for e-commerce
Mobile marketplaces
Developed mobile
versions of web-based
e-commerce platforms
Mobile marketplace
from scratch
• Unlimited access (even in offline mode)
• Easy and secure payments
• Big potential for personalization
• Higher conversation rates (3 times greater
than on the mobile web)
LENGOW
21
Mobile marketplaces
• Mobile marketplaces have proved to be a great success as they give retailers of all sizes the
opportunity to sell on mobile devices without having to develop their own app. They also
simplify the customer buying journey as consumers are given access to a wider range of products
compared to a retailer app, therefore saving time
• On mobile, marketplaces are able to collect new types of data in greater volumes to improve
their recommendations and operating efficiency
70 countries
500 million user
75 million monthly active users
1 million merchants
200 million items listed on Wish
1 billion US dollar revenue in 2017
LENGOW
22LENGOW
Top Shopping Apps in different countries
App Store France Play Store France Play Store Germany App Store Germany
Impacts for retailers & brands
Work with
24COMMERCIAL PRESENTATION
Reasons for Lengow
• Expand your distribution network in the country
• Target neighboring countries to develop its strategy and volume
• Test new channels where competition is sometimes less fierce (and therefore
better ROI)
• Choose technological solutions capable of supporting you on these axes to limit
the "wall" effect that forces you to change service providers along the way
3 key points for retailers & brands
25
Your ecommerce
website is not enough
You cannot avoid
fighting on the
market…
to be successful
Manage your orders
from all these sources
in one place…
to be efficient
You must able to
showcase your
products asap
everywhere…
to be competitive
LENGOW
3 key points for retailers & brands
26
Your ecommerce
website is not enough
Lengow optimizes your
product catalogue &
adapt for each channel
Manage your orders
from all these mobile
marketplaces
Lengow centralizes all
your orders in one
platform & update you
in real-time
You must showcase
your products on social
media & new channels
Lengow opens you on
more 2,000+
international channels
and 40 countries in one
click
LENGOW
27COMMERCIAL PRESENTATION
Plenty of whitepapers/cases studies about these
topics on
28LENGOW
Contact
Nenad Cetkovic
COO Lengow
nenad@lengow.com
+33 1 84 79 03 70
Twitter: @nenadcetkovic
www.lengow.com
For more information find
us at booth A3.2!

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EBE 2019- How to Succeed Internationally with new emerging Marketing Channels: Social Media, Google Actions, Mobile Apps

  • 1.
  • 2. How to Succeed Internationally with new emerging Marketing Channels
  • 3. Lengow in a few words
  • 4. 4 What Lengow does for retailers & brands IMPORT your product data into the Lengow platform STRUCTURE your data to fit with the channels’ requirements SELL your products on key channels for your activity ANALYSE your sales, measure your ROI OPTIMIZE your data to maximize profitability SELL MORE EFFICIENTLY and expand your business to new markets LENGOW
  • 5. 5 Lengow in numbers 2009 LENGOW IS BORN 120 EMPLOYEES 45 COUNTRIES 1,800 MARKETING CHANNELS 3,600 CLIENTS TRUST US 50,000 FEEDS INDEXED EVERY DAY 300 BN PRODUCTS INDEXED EVERY YEAR LENGOW
  • 6. 6 Ecommerce key trends in 2019 Social media as sales channel Changing marketplaces New sales apps LENGOW
  • 8. 8 The Chinese «reference »: Social media means sales The influencers business… exist in Europe too… LENGOW
  • 9. China & Social Ecommerce 9 50% of China's digital consumers use social media to do product research or get recommendations China's social e- commerce reaches 170 billion $ in 2018, with a year-on-year increase of 66.7 percent Ecommerce purchases with mobile phones will account for almost 74% of total e- commerce in China by 2020, compared with merely 46% in the US LENGOW
  • 10. 10LENGOW Important social media platforms Instagram •60% of B2C marketers use Instagram •11% of marketers reported it to be the most important B2C social media marketing platform for their business Facebook •97% of B2C marketers use Facebook as it provides them with a plethora of organic and paid opportunities for B2C social media marketing Twitter •65% of marketers leverage Twitter for B2C social media marketing Pinterest •now has over 200 million monthly active users •Important for marketing: 90% says Pinterest helps them decide what to purchase YouTube •46% of marketers using it to promote their B2C brands Snapchat •Young social media platform with 8% of B2C marketers using it for promotions •With over 1.66 billion daily active users worldwide, Snapchat is the most popular social site among teenagers & young adults LinkedIn •While LinkedIn is a more appropriate marketing channel for B2B businesses, 44% of marketers are also using it for B2C social media marketing
  • 11. 11 Focus: Instagram Shopping & Pinterest Shop The Look Pinterest Shop The Look • 200 million users worldwide • 90% of its members use the social network to plan a purchase, 66 % buy something after seeing a brand’s Pins • 1 in 2 users has actually made a purchase after consulting a Promoted Pin Instagram Shopping • 800 million active users • 72% have bought a product they saw on Instagram • 25 million active business accounts • Instagram has become the leading social media site for luxury shoppers LENGOW
  • 12. Boom of Key Opinion Leaders & influencers on social media 12 30% are more likely to buy a product recommended by a non-celebrity 19% of consumer purchase decisions are influenced by Facebook posts 18% of consumers are influenced by YouTube regarding their purchases LENGOW
  • 13. 13 K.O.L: Key numbers A study by Google shows that 70% of teenage YouTube audiences are influenced more by YouTubers than traditional celebrities Almost 40% of Twitter users have purchased a product as a direct consequence of an influencer tweet 49% of Consumers Depend on Influencer Recommendations 92% of consumers trust online word-of- mouth recommendations, while only 33% of them trust online banner ads LENGOW Social media is used as a key source of research when making a purchase by 86% of women shoppers Estimated global social media ad spend amounted to 41 billion U.S. dollars
  • 14. Google becoming a “marketplace” with Google Shopping Actions
  • 15. Google’s new “marketplace” 15 After US, Google is currently testing its marketplace in France Big brands in the US and FR have participated in the tests LENGOW
  • 16. • Both are competing with their own services to promote products for brands/retailers - #EcommerceFirst • Google and Amazon collect a huge amount of data about its users - #Bigdata • Only Amazon know what shoppers finally bought… - #ThePostClickBattle • One objective: shopping on Google must be as seamless as shopping on Amazon to drive revenues - #ARPU 16COMMERCIAL PRESENTATION In search war, it’s now Amazon vs. Google
  • 17. 17 Shopping Action’s Experience in France • Test brands in France: Auchan, Boulanger, Carrefour & Fnac/Darty • Merchants and brands of all sizes will soon be able to participate in the program, if they meet the conditions required by Google, particularly in terms of logistics. • A classic commission-based business model for a marketplace • The amount of commissions paid by merchants to Amazon and Google on their sales in the USA is different • Lengow is the partner for Google Actions in France LENGOW Lower commissions than Amazon in the United States
  • 18. Mobile Apps becoming increasingly important sales platforms
  • 19. The Importance of Mobile Apps 19 52% of all global web traffic originated from mobile devices 92% of Alibaba’s orders are made through mobile Mobile web conversion rate 6%, Mobile Apps conversion rate 21% LENGOW
  • 20. 20 Mobile – an ideal option for e-commerce Mobile marketplaces Developed mobile versions of web-based e-commerce platforms Mobile marketplace from scratch • Unlimited access (even in offline mode) • Easy and secure payments • Big potential for personalization • Higher conversation rates (3 times greater than on the mobile web) LENGOW
  • 21. 21 Mobile marketplaces • Mobile marketplaces have proved to be a great success as they give retailers of all sizes the opportunity to sell on mobile devices without having to develop their own app. They also simplify the customer buying journey as consumers are given access to a wider range of products compared to a retailer app, therefore saving time • On mobile, marketplaces are able to collect new types of data in greater volumes to improve their recommendations and operating efficiency 70 countries 500 million user 75 million monthly active users 1 million merchants 200 million items listed on Wish 1 billion US dollar revenue in 2017 LENGOW
  • 22. 22LENGOW Top Shopping Apps in different countries App Store France Play Store France Play Store Germany App Store Germany
  • 23. Impacts for retailers & brands Work with
  • 24. 24COMMERCIAL PRESENTATION Reasons for Lengow • Expand your distribution network in the country • Target neighboring countries to develop its strategy and volume • Test new channels where competition is sometimes less fierce (and therefore better ROI) • Choose technological solutions capable of supporting you on these axes to limit the "wall" effect that forces you to change service providers along the way
  • 25. 3 key points for retailers & brands 25 Your ecommerce website is not enough You cannot avoid fighting on the market… to be successful Manage your orders from all these sources in one place… to be efficient You must able to showcase your products asap everywhere… to be competitive LENGOW
  • 26. 3 key points for retailers & brands 26 Your ecommerce website is not enough Lengow optimizes your product catalogue & adapt for each channel Manage your orders from all these mobile marketplaces Lengow centralizes all your orders in one platform & update you in real-time You must showcase your products on social media & new channels Lengow opens you on more 2,000+ international channels and 40 countries in one click LENGOW
  • 27. 27COMMERCIAL PRESENTATION Plenty of whitepapers/cases studies about these topics on
  • 28. 28LENGOW Contact Nenad Cetkovic COO Lengow nenad@lengow.com +33 1 84 79 03 70 Twitter: @nenadcetkovic www.lengow.com For more information find us at booth A3.2!