Michael Wechner, Senior Software Engineer, and Nico Strebel, Software Engineer, shared their experiences with Conversational Interfaces at UXCamp Switzerland 2017. See corresponding article: https://www.netcetera.com/home/stories/expertise/201700505-natural-conversation-with-devices.html

1. Timetable app
Conversational Interfaces @ UXCamp Switzerland
20 May 2017 – Michael Wechner, Nico Strebel

2. Netcetera | 2
 Demo
 Architecture
 Learnings / Challenges
 Voice vs. Text
 Next Steps
 Discussion
20 May 2017 - Conversational Interfaces @ UXCamp Switzerland
Agenda

3. Netcetera | 320 May 2017 - Conversational Interfaces @ UXCamp Switzerland
Architecture

4. Netcetera | 4
 Conversation Design is hard
 Speech to text still has flaws
 Text to speech may improve
 «When should I talk?»
 VUI does not always work without GUI
20 May 2017 - Conversational Interfaces @ UXCamp Switzerland
Learnings

5. Netcetera | 5
 Voice is the most natural input method
 Voice is convenient when users are alone
 Voice input reduces barriers
 Everyone is used to text messengers
 Users feel comfortable in public
 Easier to guide users
20 May 2017 - Conversational Interfaces @ UXCamp Switzerland
Text vs Voice

6. Netcetera | 6
 Usability joint study with Zeix
 https://zeix.com/durchdacht/chatbots/
 Develop further prototypes
 Go to market
 Looking for partners to collaborate
20 May 2017 - Conversational Interfaces @ UXCamp Switzerland
Next steps