Fact Checking on Social Media: Tales and Hacks

Julian Ausserhofer
Julian AusserhoferDigital Media Researcher
Public Lecture, 01.10.2012 @
Oslo and Akershus University
College of Applied Sciences
Department of Journalism
and Media Studies




Julian Ausserhofer
@boomblitz

Fact Checking on Social Media
Tales and Hacks 
2




Julian Ausserhofer
‣@boomblitz
3




Fact Checking on Social Media:
      Today‘s Agenda
✓Some Background
✓User Generated Videos & Photos
✓Twitter
4




    Karl Theodor Maria Nikolaus
    Johann Jacob Philipp Franz
     Joseph Sylvester Freiherr
      von und zu Guttenberg
                        http://de.wikipedia.org/wiki/Karl-Theodor_zu_Guttenberg
5




       #guttenplag




Crowdsourced fact checking
                      http://de.guttenplag.wikia.com
6




“Publics are communicating […] through
 complex networks that are bottom-up,
   top-down as well as side-to-side.”
                                  (Ito, 2008: 3)
7




  Unverified information,
gossip, rumours, hoaxes, …
                  http://www.triplem.com.au/sydney/funny/photos/hoaxphotos
…in emergency situations,
                http://commons.wikimedia.org/wiki/File:Earthquake_damage_-_dairy.jpg
… in politics,
          http://en.wikipedia.org/wiki/File:1876_Democratic_National_Convention_-_Missouri.jpg
… in elections,
              http://www.flickr.com/photos/usaid_images/5545404004/
11




     … in protests,
                      CC BY ridus.ru
12




                     … about celebrities.                                    CC BY David Shrankbone http://en.wikipedia.org/wiki/     CC BY Walmart Stores http://en.wikipedia.org/wiki/File:Will_Smith_2011,_2.jpg
                                                                                      File:Eddie_Murphy_by_David_Shankbone.jpg                CC BY Wikipediology http://en.wikipedia.org/wiki/File:Lil_Kim_Party.jpg
                                                     CC BY Agência Brasil http://en.wikipedia.org/wiki/File:Cuba.FidelCastro.02.jpg                                 CC BY jdeeringdavis http://en.wikipedia.org/wiki/
→ Celebrities incorrectly declared dead on Twitter                              CC BY Renan Facciolo http://en.wikipedia.org/wiki/
                                                              File:Kanye_West_SWU_Music_%26_Arts_Festival_2011_(crop).jpg
                                                                                                                                       File:Morgan_Freeman_@_69th_Annual_Golden_Globes_Awards_01_crop.jpg
                                                                                                                                        CC BY Alan Light http://en.wikipedia.org/wiki/File:Oprah_Winfrey_(2004).jpg
                                                     CC BY Conny Liegl http://en.wikipedia.org/wiki/File:Patrick_Swayze_2006.jpg                   http://en.wikipedia.org/wiki/File:Denzel_Washington_cropped.jpg
                                                                            http://en.wikipedia.org/wiki/File:Bill_Cosby_(2010).jpg
13




     Why?
14




Some stories are “too good to be true“.
 (Bradshaw, 2011)
                     http://www.thepoke.co.uk/index.php/2010/12/08/bad-santa-sends-xmas-message-to-harrods/
15




                          Ad Hoc Publics
                               #ouruni
                               #ukriots
                              #wikileaks
                             #arabspring
                          #occupywallstreet
(Bruns & Burgess, 2011)
16




                  Filter Bubbles
(Pariser, 2011)           CC BY-NC-SA 3.0 Julian Ausserhofer, Axel Maireder & Axel Kittenberger http://twitterpolitik.net
17




      User Generated
     Videos and Photos
     #How to verify them.
18




✓ Check Uploader's history, location. Is he/she a scraper?
✓ Use Google street view/maps/satellite to verify locations.
✓ Consult other news sources or validated user content.
✓ Background noises? Weather? Landscape?
✓ Monitor social media traffic: Who shares it?
✓ Develop and maintain relationships with the community.



  (Little, 2011)
                                                     http://youtu.be/FmhV-ymivJk
19




                 Photos: EXIF Data
(Carvin, 2011)
                            http://storify.com/acarvin/how-to-debunk-a-geopolitical-rumor-with-your-twitt2
20




     Reverse Image Search
21




           Twitter
     #How to find sources.
     #How to verify tweets.
22




     Raid on Osama bin Laden I
                        http://en.wikipedia.org/wiki/File:Bin_laden_image_2.png
23




 Raid on Osama bin Laden II
                     http://tweetlibrary.com/damon/osamaraidlivetweets
24




Raid on Osama bin Laden III
                    http://tweetlibrary.com/damon/osamaraidlivetweets
25




     #How to find sources.
26




       Have a trustable profile.
✓ Get a trustworthy Twitter handle: Short and memorable, no underlines.
✓ State your full name.
✓ Define the topics you tweet about.
27




                    Be reachable.
✓ Email address, mobile number.
✓ Anonymous contact form.
✓ Provide links and affiliations that build authority and trust.
28




                           Search
✓ Use operators and the advanced search.
✓ Search for keywords and hashtags, people and places in different
languages and scopes.
                                                                 http://search.twitter.com
29




Follow the sources of important others in the field.
 (Saldivar, 2012)
                                         https://twitter.com/paulbradshaw/following
30




     http://wefollow.com   http://twellow.com




             Useful services
31




     #How to verify tweets.
32




     1. Check the profile
33




www.WhenDidYouJoinTwitter.com
34




✓ When was the account last updated?
✓ How many followers and followees?
✓Who were the first followers?
✓ How many listings?
✓ How many addressings?
✓ Is there a profile picture?
✓ How many fake followers?


 (Bradshaw, 2011; Silverman, 2011b)
35




     Check for mutual Twitter users.
36




     2. Check the person
       Google him/her
37




     3. Crowdsource
38




(Silverman, 2011a)
39




Nelson Mandela‘s Twitter death I
(Zarrella, 2011)
(Silverman, 2011a)                         CC BY South Africa The Good News / www.sagoodnews.co.za
                     http://danzarrella.com/anatomy-of-a-twitter-death-hoax-rip-nelson-mandela.html#
40




Nelson Mandela‘s Twitter death II
(Zarrella, 2011)
                    http://danzarrella.com/anatomy-of-a-twitter-death-hoax-rip-nelson-mandela.html#
41




Guardian: Reading the Riots
(Dant & Richards, 2011)   http://www.guardian.co.uk/uk/interactive/2011/dec/07/london-riots-twitter
42




     Conclusion
43




     Everything is fakeable.
Check, double-check, triple-check.
44




Final Decision: Publish or not?
             1. How urgent is it?
2. What is the damage in case of falsehood?



 (Verweij, 2012)
45




 You


                                                              You




The network has a self-correcting mechanism.

       But do not rely on it.
                             http://www.guardian.co.uk/uk/interactive/2011/dec/07/london-riots-twitter
#tusen takk
Julian Ausserhofer
julian.ausserhofer@fh-joanneum.at
@boomblitz     http://ausserhofer.net
Sources
  47




✓Bradshaw, P. (2011, January 26). Content, Context and Code: Verifying Information Online. Online Journalism Blog.
Retrieved from http://onlinejournalismblog.com/2011/01/26/verifying-information-online-content-context-code/
✓Bruns, A., & Burgess, J. (2011). The Use of Twitter Hashtags in the Formation of Ad Hoc Publics. Presented at the
European Consortium for Political Research Conference, Reykjavik. Retrieved from http://eprints.qut.edu.au/46515/
✓Carvin, A. (2011). Israeli weapons In Libya? How @acarvin and his Twitter followers debunked sloppy journalism. Storify.
Retrieved from http://storify.com/acarvin/how-to-debunk-a-geopolitical-rumor-with-your-twitt2
✓Dant, A., & Richards, J. (2011, December 8). Behind the Rumours: How We Built Our Twitter Riots Interactive. Guardian
Datablog. Retrieved from http://www.guardian.co.uk/news/datablog/2011/dec/08/twitter-riots-interactive
✓Ito, M. (2008). Introduction. In K. Varnelis (Ed.), Networked Publics (pp. 1–14). Cambridge, London: MIT Press.

✓Little, M. (2011, May 20). The Human Algorithm. Storyful Blog. Retrieved from http://blog.storyful.com/2011/05/20/the-
human-algorithm-2/
✓Pariser, E. (2011). The Filter Bubble: What the Internet Is Hiding from You. New York: The Penguin Press.

✓Saldivar, S. (2012, July 12). How Journalists Can Find Sources on Twitter. Retrieved from http://stevesaldivar.com/blog/
2012/07/12/how-journalists-can-find-sources-on-twitter/
✓Silverman, C. (2011a, April 8). Is This the World’s Best Twitter Account? Columbia Journalism Review – Behind the News.
Retrieved from http://www.cjr.org/behind_the_news/is_this_the_worlds_best_twitter_account.php
✓Silverman, C. (2011b, June 3). Best Practices for Social Media Verification. Columbia Journalism Review – The News
Frontier. Retrieved from http://www.cjr.org/the_news_frontier/best_practices_for_social_medi.php
✓Verweij, P. (2012, January 23). 7 Best Practices For Verifying Tweets. d3-media. Retrieved from http://d3-
media.blogspot.co.at/2012/01/7-best-practices-for-verifying-tweets.html
✓Zarrella, D. (2011, January). Anatomy of a Twitter Death Hoax: “Rip Nelson Mandela.” Retrieved from http://
danzarrella.com/anatomy-of-a-twitter-death-hoax-rip-nelson-mandela.html#
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Fact Checking on Social Media: Tales and Hacks

  • 1. Public Lecture, 01.10.2012 @ Oslo and Akershus University College of Applied Sciences Department of Journalism and Media Studies Julian Ausserhofer @boomblitz Fact Checking on Social Media Tales and Hacks 
  • 3. 3 Fact Checking on Social Media: Today‘s Agenda ✓Some Background ✓User Generated Videos & Photos ✓Twitter
  • 4. 4 Karl Theodor Maria Nikolaus Johann Jacob Philipp Franz Joseph Sylvester Freiherr von und zu Guttenberg http://de.wikipedia.org/wiki/Karl-Theodor_zu_Guttenberg
  • 5. 5 #guttenplag Crowdsourced fact checking http://de.guttenplag.wikia.com
  • 6. 6 “Publics are communicating […] through complex networks that are bottom-up, top-down as well as side-to-side.” (Ito, 2008: 3)
  • 7. 7 Unverified information, gossip, rumours, hoaxes, … http://www.triplem.com.au/sydney/funny/photos/hoaxphotos
  • 8. …in emergency situations, http://commons.wikimedia.org/wiki/File:Earthquake_damage_-_dairy.jpg
  • 9. … in politics, http://en.wikipedia.org/wiki/File:1876_Democratic_National_Convention_-_Missouri.jpg
  • 10. … in elections, http://www.flickr.com/photos/usaid_images/5545404004/
  • 11. 11 … in protests, CC BY ridus.ru
  • 12. 12 … about celebrities. CC BY David Shrankbone http://en.wikipedia.org/wiki/ CC BY Walmart Stores http://en.wikipedia.org/wiki/File:Will_Smith_2011,_2.jpg File:Eddie_Murphy_by_David_Shankbone.jpg CC BY Wikipediology http://en.wikipedia.org/wiki/File:Lil_Kim_Party.jpg CC BY Agência Brasil http://en.wikipedia.org/wiki/File:Cuba.FidelCastro.02.jpg CC BY jdeeringdavis http://en.wikipedia.org/wiki/ → Celebrities incorrectly declared dead on Twitter CC BY Renan Facciolo http://en.wikipedia.org/wiki/ File:Kanye_West_SWU_Music_%26_Arts_Festival_2011_(crop).jpg File:Morgan_Freeman_@_69th_Annual_Golden_Globes_Awards_01_crop.jpg CC BY Alan Light http://en.wikipedia.org/wiki/File:Oprah_Winfrey_(2004).jpg CC BY Conny Liegl http://en.wikipedia.org/wiki/File:Patrick_Swayze_2006.jpg http://en.wikipedia.org/wiki/File:Denzel_Washington_cropped.jpg http://en.wikipedia.org/wiki/File:Bill_Cosby_(2010).jpg
  • 13. 13 Why?
  • 14. 14 Some stories are “too good to be true“. (Bradshaw, 2011) http://www.thepoke.co.uk/index.php/2010/12/08/bad-santa-sends-xmas-message-to-harrods/
  • 15. 15 Ad Hoc Publics #ouruni #ukriots #wikileaks #arabspring #occupywallstreet (Bruns & Burgess, 2011)
  • 16. 16 Filter Bubbles (Pariser, 2011) CC BY-NC-SA 3.0 Julian Ausserhofer, Axel Maireder & Axel Kittenberger http://twitterpolitik.net
  • 17. 17 User Generated Videos and Photos #How to verify them.
  • 18. 18 ✓ Check Uploader's history, location. Is he/she a scraper? ✓ Use Google street view/maps/satellite to verify locations. ✓ Consult other news sources or validated user content. ✓ Background noises? Weather? Landscape? ✓ Monitor social media traffic: Who shares it? ✓ Develop and maintain relationships with the community. (Little, 2011) http://youtu.be/FmhV-ymivJk
  • 19. 19 Photos: EXIF Data (Carvin, 2011) http://storify.com/acarvin/how-to-debunk-a-geopolitical-rumor-with-your-twitt2
  • 20. 20 Reverse Image Search
  • 21. 21 Twitter #How to find sources. #How to verify tweets.
  • 22. 22 Raid on Osama bin Laden I http://en.wikipedia.org/wiki/File:Bin_laden_image_2.png
  • 23. 23 Raid on Osama bin Laden II http://tweetlibrary.com/damon/osamaraidlivetweets
  • 24. 24 Raid on Osama bin Laden III http://tweetlibrary.com/damon/osamaraidlivetweets
  • 25. 25 #How to find sources.
  • 26. 26 Have a trustable profile. ✓ Get a trustworthy Twitter handle: Short and memorable, no underlines. ✓ State your full name. ✓ Define the topics you tweet about.
  • 27. 27 Be reachable. ✓ Email address, mobile number. ✓ Anonymous contact form. ✓ Provide links and affiliations that build authority and trust.
  • 28. 28 Search ✓ Use operators and the advanced search. ✓ Search for keywords and hashtags, people and places in different languages and scopes. http://search.twitter.com
  • 29. 29 Follow the sources of important others in the field. (Saldivar, 2012) https://twitter.com/paulbradshaw/following
  • 30. 30 http://wefollow.com http://twellow.com Useful services
  • 31. 31 #How to verify tweets.
  • 32. 32 1. Check the profile
  • 34. 34 ✓ When was the account last updated? ✓ How many followers and followees? ✓Who were the first followers? ✓ How many listings? ✓ How many addressings? ✓ Is there a profile picture? ✓ How many fake followers? (Bradshaw, 2011; Silverman, 2011b)
  • 35. 35 Check for mutual Twitter users.
  • 36. 36 2. Check the person Google him/her
  • 37. 37 3. Crowdsource
  • 39. 39 Nelson Mandela‘s Twitter death I (Zarrella, 2011) (Silverman, 2011a) CC BY South Africa The Good News / www.sagoodnews.co.za http://danzarrella.com/anatomy-of-a-twitter-death-hoax-rip-nelson-mandela.html#
  • 40. 40 Nelson Mandela‘s Twitter death II (Zarrella, 2011) http://danzarrella.com/anatomy-of-a-twitter-death-hoax-rip-nelson-mandela.html#
  • 41. 41 Guardian: Reading the Riots (Dant & Richards, 2011) http://www.guardian.co.uk/uk/interactive/2011/dec/07/london-riots-twitter
  • 42. 42 Conclusion
  • 43. 43 Everything is fakeable. Check, double-check, triple-check.
  • 44. 44 Final Decision: Publish or not? 1. How urgent is it? 2. What is the damage in case of falsehood? (Verweij, 2012)
  • 45. 45 You You The network has a self-correcting mechanism. But do not rely on it. http://www.guardian.co.uk/uk/interactive/2011/dec/07/london-riots-twitter
  • 47. Sources 47 ✓Bradshaw, P. (2011, January 26). Content, Context and Code: Verifying Information Online. Online Journalism Blog. Retrieved from http://onlinejournalismblog.com/2011/01/26/verifying-information-online-content-context-code/ ✓Bruns, A., & Burgess, J. (2011). The Use of Twitter Hashtags in the Formation of Ad Hoc Publics. Presented at the European Consortium for Political Research Conference, Reykjavik. Retrieved from http://eprints.qut.edu.au/46515/ ✓Carvin, A. (2011). Israeli weapons In Libya? How @acarvin and his Twitter followers debunked sloppy journalism. Storify. Retrieved from http://storify.com/acarvin/how-to-debunk-a-geopolitical-rumor-with-your-twitt2 ✓Dant, A., & Richards, J. (2011, December 8). Behind the Rumours: How We Built Our Twitter Riots Interactive. Guardian Datablog. Retrieved from http://www.guardian.co.uk/news/datablog/2011/dec/08/twitter-riots-interactive ✓Ito, M. (2008). Introduction. In K. Varnelis (Ed.), Networked Publics (pp. 1–14). Cambridge, London: MIT Press. ✓Little, M. (2011, May 20). The Human Algorithm. Storyful Blog. Retrieved from http://blog.storyful.com/2011/05/20/the- human-algorithm-2/ ✓Pariser, E. (2011). The Filter Bubble: What the Internet Is Hiding from You. New York: The Penguin Press. ✓Saldivar, S. (2012, July 12). How Journalists Can Find Sources on Twitter. Retrieved from http://stevesaldivar.com/blog/ 2012/07/12/how-journalists-can-find-sources-on-twitter/ ✓Silverman, C. (2011a, April 8). Is This the World’s Best Twitter Account? Columbia Journalism Review – Behind the News. Retrieved from http://www.cjr.org/behind_the_news/is_this_the_worlds_best_twitter_account.php ✓Silverman, C. (2011b, June 3). Best Practices for Social Media Verification. Columbia Journalism Review – The News Frontier. Retrieved from http://www.cjr.org/the_news_frontier/best_practices_for_social_medi.php ✓Verweij, P. (2012, January 23). 7 Best Practices For Verifying Tweets. d3-media. Retrieved from http://d3- media.blogspot.co.at/2012/01/7-best-practices-for-verifying-tweets.html ✓Zarrella, D. (2011, January). Anatomy of a Twitter Death Hoax: “Rip Nelson Mandela.” Retrieved from http:// danzarrella.com/anatomy-of-a-twitter-death-hoax-rip-nelson-mandela.html#