Customer service is an integral part of our job and should not be seen as an extension of it. A company’s most vital asset is its customers. Without them, we would not and could not exist in business. When you satisfy our customers, they not only help us grow by continuing to do business with you, but recommend you to friends and associates

1. VHDA Office
105 E. Main St
Wytheville, VA 24382
June 12, 2012
10am - Noon
NO COST TO PARTICIPATE
Getting customers through the door requires good marketing.
Keeping them requires great service. Front line staff members can make or break the customer experi-
ence, and here in our hometown, we pride ourselves on our hospitality.
Bring your staff for an engaging discussion on great customer service.
 Understand the customer experience - both internal and external customers
 Customer service to increase sales
Co-Sponsored by:
 Positive behaviors that enhance customer service skills
 Treat your co-workers as your INTERNAL customers
 Give front-line employees confidence and support
 Managers learn to lead by example
Please register on-line at: www.peopleinc.eventbrite.com Or Call
Cindy Green at People Inc at 276.619.2294