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HR Business Partner – Another Fad or the Future of HR? Insights from SHRM, Brad Boyson

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HR Business Partner – Another Fad or the Future of HR? Insights from SHRM, Brad Boyson

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The job title 'HR Business Partner' is becoming increasingly common. The latest SHRM global research shows that we are entering a second stage - a version 2.0 - of the Shared Services business model. So how does this change affect the role of the HR Business Partner; what's different, what stays the same? Do people working as 'HR Business Partners' even understand their role; are business units happy with the role's performance? This seminar will briefly outline the theory and practice of the role, followed by several key recommendations as to what is the future for the HR Business Partner.

This presentation was used at HR Summit and Expo 2013 www.hrsummitexpo.com

The job title 'HR Business Partner' is becoming increasingly common. The latest SHRM global research shows that we are entering a second stage - a version 2.0 - of the Shared Services business model. So how does this change affect the role of the HR Business Partner; what's different, what stays the same? Do people working as 'HR Business Partners' even understand their role; are business units happy with the role's performance? This seminar will briefly outline the theory and practice of the role, followed by several key recommendations as to what is the future for the HR Business Partner.

This presentation was used at HR Summit and Expo 2013 www.hrsummitexpo.com

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HR Business Partner – Another Fad or the Future of HR? Insights from SHRM, Brad Boyson

  1. 1. HR Business Partner: A Fad or the Future?
  2. 2. HR Business Partner Fad or the Future? Brad Boyson Executive Director SHRM MEA
  3. 3. HR Business Partner Fad or the Future? Anecdote about a model
  4. 4. HR Business Partner Fad or the Future? SHRM’s Top 10 global trends in HR: #10: Shared Services 2.0
  5. 5. HR Business Partner Fad or the Future? What is an “HR Business Partner”? How is the role, title, job different from other HR roles, jobs, titles?
  6. 6. HR Business Partner Fad or the Future? If you ask the wrong question, you will get wrong answer What is meant by the title & notion of an “HR Business Partner”?
  7. 7. HR Business Partner Fad or the Future? Brief History of the “HR Business Partner” Phase 1 - Early 90s – be business-like Phase 2 - Late 90s – be strategic Phase 3 - Early 2000s – strategy defines Phase 4 - Late 2000s – transformation
  8. 8. HR Business Partner Fad or the Future? In theory… Form follows from Function
  9. 9. HR Business Partner Fad or the Future? In theory… Structure follows from Strategy
  10. 10. HR Business Partner Fad or the Future? Form Structure follows from follows from Human Resources HR or RH Function Strategy Resources Human
  11. 11. HR Business Partner Fad or the Future? Resource Approach to HR Fixed Costs RH Variable Costs Transactional Specialized Strategic Service Centers Centers of Expertise Knowledge Skill Education Experience HR Business Business Degree Partner - Intended Consequences “Outsourcing” ‘Human’ Approach to HR “Learning “Credible Organizations” Activist” Outcomes-Based HR Attitude Assessment Apprenticeship Tests - Intended Consequences “Business Acumen” “Ability to apply: “Mastery of fundamentals” Theory + Practice” Competency-Based HR
  12. 12. HR Business Partner Fad or the Future? Resource Approach to HR Fixed Costs RH Profession - Approach to HR Variable Costs Transactional Specialized Strategic Service Centers Centers of Expertise Skill Education Experience HR Business Business Degree Partner - Intended Consequences “Outsourcing” Knowledge “Learning “Credible Organizations” Activist” Outcomes-Based HR Attitude Assessment Apprenticeship Test - Intended Consequences “Business Acumen” “Ability to apply: “Mastery of fundamentals” Theory + Practice” Competency-Based HR
  13. 13. HR Business Partner Fad or the Future? Resource Approach to HR AKA HR from the Outside-In RH Profession - Approach to HR AKA HR from the Inside-Out
  14. 14. HR Business Partner Fad or the Future? Why do we care? We expect, if not require, “HR Business Partners” to be strategic but Where and how do those people develop the competencies AND acquire the experiences to to be strategic if we isolate and / or outsources elements of the HR function?
  15. 15. HR Business Partner Fad or the Future? Make no mistake: Answering/addressing formative question(s) precludes success in any transformative strategy.
  16. 16. HR Business Partner Fad or the Future? The formative question Is HR a:  Management function or a Profession
  17. 17. HR Business Partner Fad or the Future? If HR is… A management function then… > you can isolate its activities to leverage economies of scale & scope; outsource. (and your “success” will follow from your strategy)
  18. 18. HR Business Partner Fad or the Future? But if HR is… A profession then > treating HR as a management function risks > creating demands on HR practitioners for which they do not have the formative experiences or appropriate theoretical grounding to be successful.
  19. 19. HR Business Partner Fad or the Future? In theory… The theory is correct… “therefore any shortcomings in success must be the result of failure in execution”.
  20. 20. HR Business Partner Fad or the Future? In practice … Success can only come from choosing the right theory in first place.
  21. 21. HR Business Partner Fad or the Future? Conclusion Is HR Business Partner a fad or the future? Structure may follow from strategy, but Strategy follows from belief system. Whether you believe and apply HR as a management function or a profession is ultimately the crux of whether your HR business partners are successful.
  22. 22. Thank you Brad Boyson Executive Director SHRM MEA

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