1. Michael K Murphy, PGA Apprentice
300 Honey Locust Ct., Bel Air, MD 21015 • 443.528.5514 • michaelmurphy@pga.com
Strong Leader in Golf Shop Operations & Player Development
Focused in Creating Effective Change through Player Development
And Exemplary Customer Service
An ethical, loyal, energetic, driven professional able to design and implement new
revenue-generating programs to positively impact the bottom line. Possesses a strong
desire to better my facility and make members and their guests feel welcome as if it were
their own home. Has a strong ability to form, coach, manage and motivate staff.
Performance history in developing and managing player development programs keeping
with mission of facility.
Accomplishment Highlights
 From 2012-2015, 3 consecutive years of growth in golf shop revenues
 Developed and implemented junior program with over 150 participants
 Created numerous player development programs generating an average of
$200/player/year
 In 2016, created the first ever Harford County PGA Junior League, and acted
as head coach for two teams at Winters Run Golf Club, and league
administrator for a total of four teams
 As a member of membership/marketing committee, developed marketing
plan/membership recruitment strategy that brought in 30 new members in
2014
PROFESSIONAL STRENGTHS
• Resourceful, enthusiastic and adaptable fresh graduate of PGM 2.0 Program with
an academic background in business management and marketing.
(Expected Graduation Date of March 2017)
• Quick study, with an ability to easily grasp and put into application new ideas,
concepts, methods and technologies. Dedicated, innovative and self-motivated
team player/builder.
• Exceptional leadership, organizational, oral/written communication,
interpersonal, analytical, and problem resolution skills. Thrive in both
independent and collaborative work environments.
• Proficient in the use of various computer programs and applications including
Microsoft Word, Excel, Outlook, Publisher. Extensive work with email
marketing software, Constant Contact and social media marketing in developing
a Facebook presence in line with a communications plan.
PROFESSIONAL EXPERIENCE

2. FIRST ASSISTANT GOLF PROFESSIONAL
Winters Run Golf Club, Bel Air, MD January 2012-Present
An 18-hole private member-owned golf club with 350 members playing 30,000 rounds annually and a
merchandise concession with over $200,000 in annual revenues.
• Manage day-to-day operations in the golf shop, including but not limited to tee
sheet management, checking in golfers, recommending, fitting equipment to
players needs, staffing, and ensuring a first class golf experience for all members
and guests.
• Responsible for training and supervision of 16 staff members
• Assisted in sales and purchasing for $200,000 in merchandise concessions
• Sit on both the membership and social committees and act as liaison between
staff and committee/board of directors
• Act as Head Professional in his absence
• Conducted over 175 lessons annually to players of all ages and skill levels
• Responsible for player development programming at the club, including but not
limited to Ladies 9 Hole Instructional League/Clinic, High School Performance
Clinic, Beginner Junior Clinic, Family Golf Events/Instruction.
• Responsible for the execution of 8-10 corporate and charity outings annually,
including staffing, printed materials, special contests and event scoring with
revenues in excess of $20,000
• Administer over 90 member events annually including Men’s League play, Ladies
18 Hole League, Ladies 9 Hole League, Couples Events, etc.
OTHER NOTABLE EXPERIENCE
FOOD & BEVERAGE MANAGER
Winters Run Golf Club, Bel Air, MD March 2009-January 2012
A recently converted snack bar to restaurant, gaining traction with a want for more efficiency,
profitability and event coordination with annual revenues of $300,000.
• Reduced food cost by 8% over the first year and 15 % by the end of year two
• Through a comprehensive menu planning process, I rebuilt the menu to offer
newer, healthier and quality items
• Completely revised the procedure manuals pertaining to receiving, storing, and
preparing foods
• Held training sessions for all servers to ensure a high level of customer service for
all members and guests
• Responsible for training and supervision of 14 employees.
• Maintained ServSafe, TAM certifications and was responsible for operation to be
in line with local food service health & liquor standards
FORMAL EDUCATION
B.S., Business Management, specialization in Marketing – 2006
University of Baltimore, Merrick School of Business
REFERENCES

3. Mr. Allen Wronowski, PGA
Former President, PGA of America
410.493.0952
awronowski@pgahq.com
Mr. Andrew J. Spencer, PGA
Assistant Professional
Bel Air, MD 21014
410.652.0127
ajs@pga.com
Mr. Rodney Blevins
Owner – Yorktowne Sports
Bel Air, MD 21014
443.807.9290
Rodney@yorktownesports.com
Patrick Rose
Safe Harbors Travel Group
Director of Business Development
Bel Air, MD 21014
443.350.3131
prose@safeharbors.com
William Larney
Owner - Looney’s Pub
Bel Air, MD 21014
410.868.9614
olarn@aol.com