Happy employees create happy customers. Different studies identify that there is a high correlation between employee engagement and customer satisfaction. But how is the engagement of your employees? A seriously conducted employee survey can reveal interesting and helpful insights of your company. An employee survey can be an important information source of the working atmosphere, of important working procedures, the employees’ identification with the company and the lived corporate culture. Make use of the advantage to identify already today weak points in order to take the right measures before the weaknesses have an negative effect on the operating result. This presentation informs you about the essential steps to make your survey a suceess. For further information: https://english.infowiz-umfragen.ch

1. Survey Software InfoWiz® www.infowiz.ch
How To Successfully Conduct An
Employee Survey
by INFONAUTICS GmbH

2. Why

3. Does your corporate communication look

4. Does your corporate communication look
like this …

5. … or maybe this
way?

6. What aboutTeamworkin your
company?

7. What about Teamworkin your
company?
Is there a
respectful
cooperation?

8. … or perhaps not so much?

9. With a successful employee survey you
can achieve:

10. With a successful employee survey you
can achieve:
•Encrease of employee satisfaction

11. With a successful employee survey you
can achieve:
•Encrease of employee satisfaction
•Improvement of working atmosphere

12. With a successful employee survey you
can achieve:
•Encrease of employee satisfaction
•Improvement of working atmosphere
•Optimization of work processes

13. With a successful employee survey you
can achieve:
•Encrease of employee satisfaction
•Improvement of working atmosphere
•Optimization of work processes
•Improvement of communication in the company

14. With a successful employee survey you
can achieve:
•Encrease of employee satisfaction
•Improvement of working atmosphere
•Optimization of work processes
•Improvement of communication in the company
•Promotion of suggestion scheme

15. With a successful employee survey you
can achieve:
•Encrease of employee satisfaction
•Improvement of working atmosphere
•Optimization of work processes
•Improvement of communication in the company
•Promotion of suggestion scheme
•Enhancement of employee loyalty

16. Happy employees
create happy
customers!

17. Let‘s start!

18. Let‘s start!
9 Essential steps to successfully
conduct your employee survey

19. 1. Planning and Goal-Setting

20. 1. Planning and Goal-Setting
Schedule enough
time in order to
define your objectives
and to create the
questionnaire.

21. 1. Planning and Goal-Setting
What can be possible goals?

22. 1. Planning and Goal-Setting
What can be possible goals?
Analysis of employee satisfaction
Relationship between employee and superior
Identification of potential vulnerabilities
Identification of training needs

23. 2. Creating a Questionnaire

24. 2. Creating a Questionnaire
Onlinequestionnaire and/or
paper questionnaire
User-friendly software tool to create questionnaires easily www.infowiz.ch

25. 2. Creating a Questionnaire
Onlinequestionnaire and/or
paper questionnaire
Structure of questionnaire:
• General information in the header
• Catalogue of questions in the body
• Socio-demographic questions in the
footer
User-friendly software tool to create questionnaires easily www.infowiz.ch

26. 3. Survey Announcement

27. 3. Survey Announcement
Motivate your employees to
participate in the survey!
Inform about the goals of the survey and
the opportunity to contribute to
improvements and optimization of
processes by participating.

28. 4. Conducting the Employee Survey

29. 4. Conducting the Employee Survey
Make sure that the
voluntary and
anonymous
participation is
guaranteed.

30. 5. Evaluation of the Data
Keep in mind that the
presentation of the results
should be in a generally
understandable form and
provides answers.

31. 6. Feedback to the Employees
Inform the employees
about the results of the
survey in a resonable
time frame.

32. 7. Creating Action Plan
Define in a teamthe
necessary measures for
improvement.

33. 8. Implementation of the Measures

34. 8. Implementation of the Measures

35. 8. Implementation of the Measures
The targets set will
be implemented.

36. 9. Control of Results

37. 9. Control of Results
Show your employees
what goals have been
achieved and what has
been improved due to the
survey.

38. 9. Control of Results
Show your employees
what goals have been
achieved and what has
been improved due to the
survey.
This motivates to take
part in future surveys too.

39. The survey software manages
in a most simplest way the
complete process from creating
a questionnaire, collecting the
responses up to displaying
sound statistical analysis by
mouse click.
Survey Software InfoWiz®
http://www.infowiz.ch

40. The End
Produced by: INFONAUTICS GmbH
Author: Anita Wirz
Image Credits: pixaby.com
freedigitalphotos.net by Stuart Miles, jesadophorn,
Idea go, stockimages, Thaikrits, kratch0013