Ihr Referent: Desmond Lee

1. www.leedesmond.com

4. Automate provisioning,
resource allocation and
retirement
Extend virtual machine
management to the cloud
Virtual Machine Life-
Cycle Management
Orchestrate incident
management and resolution
Integrate across monitoring
tools, service desks, and
configuration management
databases (CMDBs)
Incident Management
Automate CI updates in the
CMDB
Create new objects and
relationships between
objects
Service Manager :
CMDB Automation

8. 11
Runbook ServersData Store
(Run processes)
GUI
(Store process logic)(Design, manage, report)

10. Databus
Full line as a string Full line as a string
Category

11. (http://support.microsoft.com/kb/250367)
(http://technet.microsoft.com/en-us/library/hh295851.aspx)

16. http://technet.microsoft.com/en-us/library/jj614522.aspx