This presentation has been presented at the German Microblogging Conference MBC09 in Hamburg on January 23rd, 2009. It gives an overview of communote, its uses, roadmap and business model.

1. Communote - Enterprise Microblogging
Introducing Communote.
Dirk Röhrborn, Martin Böhringer
Communardo Software GmbH
#MBC09, 24.01.2009

2. Do you know him ?
This is Jens, our
systems engineer.
His knowledge is
crucial for our
operations !
© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de
Seite 2

3. What was he doing ?
Just writing
New Version
down what he
of VPN-Client
changed in our
to installed !
IT systems.
This is good,
but…
© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de
Seite 3

4. Do you know her ?
This is
Claudia, one
of our team
leaders.
© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de
Seite 4

5. What was she doing?
Writing a note
to all of the
team.
Writing an IM
to her boss
Most of her job
is communi-
cations…
© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de
Seite 5

6. Do you know him ?
This is Andreas,
Where was
another team
that new
Wiki?
leader.
VPN not
working
??
He was
browsing his
email for
important
information …
© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de
Seite 6

7. Do you know him ?
Do you know
Oops, that‘s me.
their budget ?
…no…
…trying to find
out important
details for an
offering…
© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de
Seite 7

8. What do they have in common ?
 Important  User generated
 To be communicated  Micro-content
 To be remembered  Sometimes 140+
characters
© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de
Seite 8

9. There must be a better way…
Image source: http://www.flickr.com/photos/thetruthabout/2726232992/
© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de
Seite 9

10. © Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de
Seite 10

11. Example No. 1 – Sales
• Tracking sales
activities
• Collect data for
contract definition
• Transfer sales
records easily to
project team
© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de
Seite 11

12. Example 2 – IT change log
• System admins
are documenting
all changes to a
blog
• Results beeing
documented
• All changes can be
tracked
© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de
Seite 12

13. Example 3 – Project Microblog
• Status messages
form team
members
• Track customer
communications
• Ideas, problems,
solutions
• argumentation
© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de
Seite 13

14. Quick wins
Quick adoption
Non IT usage grows
main communications tool
Learnings from
mobile
Reduced
access 4 months
e-mail load
Increased awareness
Self-organisation
tagging rules
portal integration

15. Learnings from 4 months usage
• Quick adoption was through word of mouth
• Communote now main communications tool in projects
• Reduced e-mail load, docs & wikis used less but specific
• Increased awareness within and between teams
• Usage of non IT-people is lower but growing steadily
• Many positive side-effects / quick wins
• Teams start to self organize content – tagging rules
• Increasing need for portal integration and mobile access
© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de
Seite 15

16. Communote essentials
Coming
soon.
LDAP
E-Mail
XMPP / IM JSON API
Mobile client
Browser
Improved Portal Widgets
Features integration
RSS
Released. Planned.
© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de
Seite 16

17. Communote Business Model
Free Premium Enterprise
• Blogs: ∞ • Blogs: ∞ • Blogs: unlimited
• Posts: ∞ • Posts: ∞ • Posts: unlimited
• • •
Files: tbd. Files: tbd. Files: tbd.
• • •
Share: Yes Share: Yes Share: Yes
• • •
Use shared blogs: Use shared blogs: Use shared blogs:
No Yes Yes
• Enterprise features
• Price: 0,00 € • Price: 5 € / user / • Licensing option
• Users: 5+
month
• 3 months trial
• Price: 3-5 € / user /
month
• 3 months trial
© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de
Seite 17

18. Communote Roadmap 2009
03/09
12/08 Software
Beta
Public Beta
01/09 Ca. 07/09
Commercial
Enterprise
Offering
Beta
© Communardo Software GmbH · Fon +49 (0) 351 833820 · info@communardo.de · www.communardo.de
Seite 18

19. Martin Böhringer
Dirk Röhrborn
twitter.com/boehr
twitter.com/DirkRoehrborn
martin@communote.com
dirk.roehrborn@communardo.de
thingthatthinks.com
humannetworkcompetence.de