Talk by Arne Roock held at the Conference Lean Kanban North America 2014 in San Francisco (#lkna14). This is the story how got rid of nasty queues by introducing Open Prioritization Meetings.

32. A system is a set of parts
where
1. The behavior of each element has an
effect on the behavior of the whole
2. The behavior of the elements
are inderdependent
3. Each subgroup has an effect on
the behavior of the whole and none
has an independent effect on it

34. it is the
product of
their
interactions.

48. Resources
The story of NUMMI.
http://bit.ly/GZcORZ
Ackoffs best. by Russell Ackoff
If Ackoff had given a TED Talk. http://bit.ly/1gN5RRz
Kanban. When is it not appropriate?
Talk by David Anderson.
http://vimeo.com/30637740

49. free ebook:
bit.ly/jimdostory