Overview of EmployID presented at LearnTec 2015: Scalable and cost-effective facilitation of professional identity transformation in public employment servives"
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EmployID at LearnTec 2015
1. Scalable & cost-effective facilitation
of professional identity transformation
in public employment services
This project has received funding from the European Union’s Seventh Framework Programme for research,
technological development and demonstration under grant agreement no. 619619
EmployID
Andreas P. Schmidt
Karlsruhe University of Applied Sciences
http://andreas.schmidt.name
Christine Kunzmann
Pontydysgu
http://christine-kunzmann.de
2. www.employid.eu
• Challenges for European Public Employment Services
(PES): youth unemployment, demographic change, etc.
• Career adaptibility as a promising approach
• But this requires transformation of the individual &
collective professional identity, both for the PES
practitioners and their clients
• … which is a complex and continuous learning process
Motivation
3. www.employid.eu
• Increased pressure on learning and training activities to provide
ROI-like evidence
• Smaller chunks of learning across longer time frames
• More responsibility of the individual
• … and discovery of informal learning as a cost-effective way of
learning (and the associated challenges….)
=> requires facilitators than help individuals along the process
redefines the role of HRD and training
Trends in learning in PES
(and other organizations)
4. www.employid.eu
• Humans as facilitators
• Individuals support the learning of others, e.g., mentors, coaches,
but also plain peer support
• So far, rather little tool support for the informal facilitators
• Tools as facilitators
• tools used by individuals can help learning processes
• E.g., by making transparent (analytics), providing structure
(coaching process)
• Environment as facilitator
• opportunities, barriers, meeting structures, culture, ....
• changing environments is a longer term organizational
development process
• requires socio-technical solutions in which technology can act as a
catalyst for change
Facilitation
8. www.employid.eu
EmployID Academy
Developing open online
social learning courses, such
as on peer coaching
or changing world of work
http://mooc.employid.eu
Developing open online
social learning courses, such
as on peer coaching
or changing world of work
http://mooc.employid.eu
9. www.employid.eu
Learning Analytics & Indicators
• Measuring learning and its impact is important
• Usefulness and sustainability of training
• Effectiveness of peer coaching & support
• Performance impact
• ….
• But in many cases, a simplistic view does it plain wrong
• Meaningful use of analytics and indicators requires
conversations across different levels
• Learning dashboards