Social Media Night Karlsruhe: Social Media bei & von SAP
1. Thomas Jenewein, SAP Education,
Uli Hoffmann, Enterprise Social Software, SAP
Social Media aus Sicht der SAP: Markt,
Produkte, Use-Cases, eigene
Erfahrungen und Markttrends
3. 42.4%Growth rate of
social software
IDC Market Analysis Worldwide Enterprise Social Software 2012-2016 Forecast
Youâve heard it beforeâŠ
Social, for Business is BIG
4.5BRevenue growth
by 2016
4. Designed to seamlessly connect
your employees, your customers,
your partners
âŠ.like never before
Enterprise 2.0
Social Business
Social Enterprise
6. Poll
Wo seht Ihr die grössten Herausforderungen bei der
EinfĂŒhrung von Social Media in Unternehmen?
7. 77% of employees
never use their enterprise social network
and only 3%use it once each day
Forrester Research, 2012
The research is now here:
Adoption never came.
8. IDC Market Analysis Worldwide Enterprise Social Software 2012-2016 Forecast
And Executives donât get these
nebulous metrics
productivity
sharing
collaboration
comments
engagement
connections
transparency
âWhereâs the
Business in Social
Business?â
13. $1.3 Trillion
Annual value that can be unlocked by
social technologies
McKinsey Global Institute 2012
Itâs not Big. Its really, really BIG
14. Hereâs your reality
Increase Revenue
Decrease Cost
Mitigate Risk
Continuously
Delight and Satisfy
Customers
Improve Talent
Performance
Optimize the
Demand and
Supply Chain
Make Data Driven
Decisions at every
level
15. But almost all
business activities have
unstructured gaps to fill.
Transactional systems are excellent at
repeatable processes
The Transformational Opportunity from Social Collaboration will
come from closing Business Loops
16. Build strong customer
communities to delight
customers and lower
acquisition costs.
Manage customer records
and interactions and
analyze trends.
Customer Performance
Customer NetworksTraditional CRM
Thatâs closing the loop
17. Talent Performance
Thatâs closing the loop
Talent Management Talent Networks
Manage goals and
learning objectives.
Leverage knowledge as a
strategic asset.
18. Financial Performance & Risk Mitigation
Thatâs closing the loop
Execute Order to Cash,
Identify Risk, Manage
Compliance.
Financial Management
Manage exceptions and
drive decisions.
Performance Networks
19. Supply Chain Performance
Thatâs closing the loop
Supply Chain
Management
Business Networks
Execute Procure to Pay
efficiently.
Galvanize your supply
chains to become
strategic partners.
21. ⊠is practical: It leverages your existing investments and feeds your
existing KPIs to drive revenue, reduce costs, and mitigate risk
⊠is available: Comes integrated, today.
⊠is achievable: You already have most of the ingredients:
applications, processes, data, content
This version of Social CollaborationâŠ.
The Future of Work is here. Start Now.
22. Social Media Nutzung bei SAP
SAP Employee Network (SAP Jam)
âą Ca 70.000 aktive Nutzer (unique user)
âą Ca. 62.000 unique Nutzer lesen Inhalte
âą Ca. 5000 Kommentare / Monat
âą 80.000 Dokumente & Videos, 4000 Gruppen
SAP Community Netzwerk (Partner, Kunden)
âą Ca 2.1 Mio unique Nutzer/ Monat
âą Ca. 1500 Blogs / Monat
âą 800+ Moderatoren
+ viele Firmen & individuelle Accounts auf Twitter,
Linkedin, Google+, Slideshare, Youtube, Facebook ..
23. Poll
Wieviel % macht das soziale Lernen beim Erwerb
von Kompetenzen aus?
- 10%
- 20%
- 70%
24. 20% macht das soziale Lernen beim Erwerb von Kompetenzen aus
Quelle: The 10:20:70 Modell (Blog)
32. Fragen?
Thomas Jenewein, SAP Education
thomas.jenewein@sap.com
http://twitter.com/saplearn
https://www.xing.com/net/sapeducation
Blog
Weitere Infos
âą SAP Social Software Community
âą Blog: Wie Telus SAP Jam benutzt
âą OpenSAP â SAPs Enterprise MOOC
âą Global SAP Education Community
Uli Hoffmann, Enterprise Social
Software, SAP
u.hoffmann@sap.com
SAP Social Software Community