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Traditional big organization Purchasing Departments are no 
longer thought leaders as constraints of legacy technology and 
bureaucratic inertia have foiled attempts to harness emerging 
technology and align with supply base shifts. 
Bill Kohnen Initial Release V1.0 
October 2015
Organization 
Technology 
Supply Base 
3 Year Trends Changing Purchasing 
Bill Kohnen Initial Release V1.0 
October 2015 
Cloud 
Open 
Systems 
Mobile IOT M2M 
Purchasing As 
a Function is 
Transformed
The Organizational Themes for 2015 
• Thought Leadership coming from new 
segments 
• Traditional Purchasing Departments shrink 
despite Supply Chain and Purchasing being 
more important 
• Real Introspection and Change at Large 
Purchasing Organizations
The Technology Themes for 2015 
• Expectation of consumer like process and 
systems that are responsive to constant 
change 
• Mobile, Mobile, Mobile 
• Cloud based tools enable transactions 
anytime, anywhere and meet immediate core 
needs with short term ROI 
• Disengagement from expensive legacy 
solutions
Supply Base Themes for 2015 
• Further disruption in the supply base for traditional corporate spend 
categories at both the direct supply and wholesale level 
• Continued push toward open systems and solutions optimized for task 
without additional items. Legacy suppliers will fight this. 
• Continued shift to everything as a service or subscription 
• Continued Logistics and Communications improvements enable truly 
global sourcing and fulfillment for all 
• Indirect Spend once again has attention of CPOs 
• Traditional Sales People Disappearing
Themes for 2015 and Beyond 
• Move towards open software for purchasing 
• Emergence of Application based purchasing tools as a first step 
• Internet of things and machine to machine interface will ultimately 
eliminate all tactical manual transactional activity for planning, 
purchasing and logistics 
• Purchasing as a separate function may disappear and merge with IT, 
Operations, Accounting and Sales Operations 
• Advanced printing technology will replace 50% of need for actual 
shipment of parts for some industries
Skills for Purchasing Pros 
• Core Purchasing skills still valuable but applied 
to process and technology 
• Project and change management 
• Ability to quickly learn, apply and leverage 
technical knowledge for direct materials, 
indirect and internal process 
• Global experience even for companies with 
primarily domestic end market focus
Skills for Purchasing Pros 
• Category experts will continue to see 
opportunity for high pay direct jobs and 
increasing as consultants. 
• Transferable relationships with suppliers 
where Category experts more directly and cost 
effectively replace need for companies to 
engage with expensive consulting firms
Skills For Purchasing Pros 
• With Rapid Change and also growth in 
importance of importance of Purchasing and 
Supply Chain professionals should be 
aggressive in reviewing the performance of 
and opportunities available ,I n their present 
organizations 
• See appendix for one possible approach to 
that
Purchasing Professional Compensation 
Trend and Forecast 
200 
180 
160 
140 
120 
100 
80 
60 
40 
20 
0 
Relative Compensation 
1985 1990 1995 2000 2005 2010 2015 2020 2025 
Compensation 
Year 
Real Salary Growth 
Back to 2005 Level
CPO Challenges 
• Adoption of Technology Enablers in Purchasing 
• Massive changes and disruptions with other 
functions within their own organizations 
• Creating complete transparency across supply 
chain 
• Alignment of supply chain resources with 
organizations strategic goals 
• Escaping the grip of expensive legacy systems and 
process which constrain opportunity and 
innovation
Questions and Discussions 
• Why the shift in thought leadership 
The typical big companies that appeared on Purchasing Magazine cover 
stories may have never really been that innovative to begin with and just had 
big spend numbers, leverage and more resources to be early adopters of 
enterprise systems. Now those legacy systems constrain innovation and all 
have pretty big gaps in core purchasing areas. Also US companies stopped 
supporting training and professional memberships. Alternatively small to mid 
sized companies and those outside of the US do not have legacy constraints 
and innovate out of necessity and interest . 
• What will eliminate the barriers that have held back innovation and 
technology adoption? 
Continued move toward open systems and cloud solutions which will disrupt 
old solutions and process. Also general trends related to big data, mobile, 
Internet of things (IoT)
Questions and Discussion 
• What do mean introspection by big Purchasing 
organizations 
Big companies have spend lots of money on purchasing systems 
yet still miss on capturing savings negotiated and sustaining 
gains. Furthermore, the core activities and concerns and 
complaints of Purchasing functions have not changed much in 
100 years. Past and most recent technology basically just 
improved efficiency of 100 year old approaches that ultimately 
are not responsive enough today. If Purchasing organizations do 
not respond fast the functions will be distributed elsewhere and 
literally purchasing as a separate entity could disappear like 
drafting departments, secretarial pools etc…
Questions and Discussion 
• What is the career path to be a purchasing leader? 
Not only working in Purchasing. Experience in other functions and also 
locations. Project Management and IT experience helpful 
• You say Indirect spend is back on the agenda why and what are people 
doing? 
One reason is because it never goes away and even short term lack of attention 
results in quick loss of previous gains. So back to being easy source of saving if 
you can get right category managers and put tools in place to capture and 
sustain savings 
• Some have declared Strategic sourcing has squeezed all that there is from 
suppliers already 
Supply Chains are not static. Neither are products. It is an ongoing process that 
works whether done manually or with the help of software tools. It does 
require professional knowledge of process and project management.
Questions and Discussion 
• Describe the future look of a purchasing group 
Distributed, Global, Smaller, Broader Skills. Center led but team located globally. Staff 
meeting important but also held globally. 
• What is the relevance of China? 
Reality is China is the worlds manufacturing engine but costs are rising and there will 
be more focus on efficiency and process. This will mean purchasing professionalism 
and use of tools will continue to increase creating opportunities for western 
professionals in China. 
• What non cost KPIs will be important 
Corporate Social Responsibility, Contribution to customer satisfaction and growth 
• What is the next buzzword or initiative we all will be chasing? 
Transparency at all tiers of the supply chain . Consumer like interfaces.
Questions and Discussion 
• Describe specific technology that will change 
purchasing 
Big Data, Cloud, Mobile, Machine to Machine, Printing, 
Internet of Things 
• What will the job situation be for Purchasing pros? 
Continued strong opportunity for category experts. 
General hiring picking up. Lots of activity for Indirect 
Purchasing leaders that not only know the space but can 
also put new process and technology in place.
Questions and Discussions 
• Discuss future of sourcing 
Indeed we have access to more information and sources than ever and 
can identify these easily via the internet. However, the process of 
actually engaging with and investigating suppliers still is arguably 
getting harder as companies have reduced the level of sales staff. 
Buyers have to work as hard as ever at sourcing. 
• Discuss future of Supplier Relationships 
Lots of focus on this from purchasing side but generally is addressing 
things from old paradigm of Buyer and Sales person relationship. 
Many suppliers are essentially eliminating sales and support with 
automation. How can you have a relationship with an automated 
system. It will become more important to actually visit key suppliers 
and meet and build relationship with live people there.
CPO/Purchasing Leader Level 
3 Year Roadmap 
2015 Distributed Organization with 
more Category Expertise 
Internal and External 
More time spent recruiting. 
Disengagement from Legacy 
Systems Move to cloud Aps 
for pain point needs 
Traditional Metrics continue 
to lose relevance replaced by 
insights from big data 
analytics 
Indirect as an area of focus 
and value 
SRM challenges as Suppliers 
CRM changes 
2016 Global recruiting and 
development. lines blurring 
between traditional 
department and career paths 
Integrated Cloud Solutions 
AP Driven Purchasing in Place 
Multi tier Supply Chain 
Transparency takes hold 
Emergence of M2M 
Traditional corporate Indirect 
suppliers disappear or leave 
markets 
Even for hardware and 
commodity companies IT 
related spend rivals direct 
material spend 
2017 
Direct Staff professional, 
Strategic. Self directed cross 
functional and aligned directly 
to revenue. 
Recruiting and training take 
up larger portion of time and 
budget 
Integrated end to end cloud 
based solution drive 
innovation and open 
standards begin to emerge 
Integrated Data fully enables 
organizational best Total cost 
decision making 
Integration with key supplies 
systems 
Open or AP based integration 
with others 
Sourcing is still important 
Organization 
Technology and Metrics 
Supply Base 
Bill Kohnen Initial Release V1.0 
October 2014
Appendix 
• Individual and Organizational Assessment 
Framework.
Assessment Tool 
– How does your 
Purchasing Department 
Compare? 
– More Importantly how 
are things going for 
YOU professionally and 
should you make a 
change?
Purchasing Assessment 
For Organization 
• Review 10 Critical Areas 
• Rank 1 to 10 
• Guidance given for Low 
Mid Range and High 
Scores 
• Multiply total by 10 
• Compare total score to 
scale 
For Individuals 
• Review 10 Critical Areas 
• Rank 1 to 10 
• Guidance given for Low 
Mid Range and High 
Scores 
• Multiply total by 10 
• Compare total score to 
scale 
Both Assessment Tools developed based on proprietary Purchasing benchmarks including 
objective and subjective inputs and multiple direct interviews.
Purchasing Individual Assessment 
Area 
Rank 
1 5 10 
Travel to interesting places with good 
travel policy 
No Some travel with stringent policiy 
High impact and intersting travel with travel policy 
supportive of you 
Seminars and Training 
Not 
encouraged 
and out of 
pocket 
When budget availible and limited 
scope 
Viewed as vital to continued improvement and 
development. Minimum one seminar and one 
training annualy. Global scope and locations 
preferred. 
Raise and Bonus No Small Raise Raise and Bonus Better than Last year 
Recognition by Executives outside of 
Ocassional Recognition from 
No 
C Staff Level 
purchasing 
Functional Executives 
Nice work environment free coffee and 
sodas 
No Corporte Cube with Free Coffee 
Innovative Workspace with food and refreshments 
to make day nice 
Occasional acceptable entertainment 
from supplier 
No 
Lunch, Golf or Game ticket, candy at 
Christmas 
Offsite working seminars at interesting places, 
Attend Supplier Sponsored Charity Events 
Boss takes team to lunch or dinner 
sometimes 
Never Corporate Lunch at Christmas Sincere both at work and also when traveling 
Good Purchasing system and resources 
like computers, smartphone and 
company credit card 
Manual and 
you provide 
everything 
Basic resources SAP or Oracle with Dell 
Computer and reimbursed for cell 
phone 
Innovattive use of traditional ERP combined with 
best in class cloud based Purchsing tools. Computers 
and Smart phones with gloabal reach provided for 
and paid directly by company 
Flexible work hours when needed 
Clock in and 
out 
Basically yes but not consistant in 
organization and required to us vaction 
or make up hours 
Yes as focus is on results and team and not 
rewarding just showing up 
Good Coworkers 
Rack and Stack 
Competitve 
work 
enviornment 
Friendly work Enviorment 
Coworkers that have diversity of skills and talents 
that work together to improve and exceed goals
Individual Assessment 
Results 
• Above 90 Dream 
Job 
• 70 to 90 Great 
• 40 to 70 Normal 
• 20 to 40 New Job? 
• 0 to 20 Change 
100 
90 
80 
70 
60 
50 
40 
30 
20 
10 
0 
Individual Results 
Dream Job Great place to be 
opportunities for 
even bigger things 
Normal You can do Better Better ways to earn 
a living 
Score 
Comment
Purchasing Organization Assessment 
Area 
RANK 
1 5 10 
Spend Categorized Not Sure what this means Focus on few perceived critical areas 
Global data readily availble with spend leaders and teams 
assinged with subject matter support as needed 
Total Cost Do not measure Cost Savings Focus Total Cost view with link to revenue as well 
Internal Measurement None Lagging Measures Leading Measures in place to track path to success 
Supplier Site Visits Never Based on need and budget. Focused on audits Formalized results driven reviews on a regular cadence 
Direct materials 
Order and plan Manually as 
needed Supplier Management approach with key Suppliers 
Suppliers dirctly aligned with plans with transparent 
communicatins 
Indirect material Just place orders 
Maanged Locally but primary decisionmaking with 
requestors Streamlined Globally Integrated webbased tool 
Training None Relevant training when budget availible 
Global Program Fully Funded Including Seminars and 
Experiential OJT 
Place in Organization No Formal Purchasing Function Reports to Level below Executive Staff CPO Level 
Supplier Performance 
Measurement 
No Only to meet audit requirements 
Integrated Global System with real-time data focused on few 
key measures 
New Product Development Not Involved Brought in Occasionally Integrated as part of process
Purchasing Organization 
Assessment Results 
• Above 90 World Class 
• 70 to 90 Great 
• 40 to 70 Normal 
• 20 to 40 Developing or 
Stagnant? 
• 0 to 20 Not Relevant 
120 
100 
80 
60 
40 
20 
0 
Organizational Result 
World Class Great Normal Stagnant or 
Developing 
Purchasing Not 
Relevent 
Score 
Comment
Combining Assessments for Action 
• Consider 
scores 
together. 
• In some cases 
requires very 
personalized 
consideration 
• Take Action if 
needed 
• Celebrate 
now or when 
you get what 
you want!!! 
Requires further self 
review and adjustment. 
Maybe temporary issue. 
Try to fix things in 2014 
but start networking. 
Stay where you 
are!!! 
If you like Purchasing find 
job at a new company. If 
you like the company 
move to new 
department. 
If you are happy no need 
to change unless you 
want growth 
opportunity 
Organization 
Individual 
100 
100

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Purchasing Future Trends 2015

  • 1. Traditional big organization Purchasing Departments are no longer thought leaders as constraints of legacy technology and bureaucratic inertia have foiled attempts to harness emerging technology and align with supply base shifts. Bill Kohnen Initial Release V1.0 October 2015
  • 2. Organization Technology Supply Base 3 Year Trends Changing Purchasing Bill Kohnen Initial Release V1.0 October 2015 Cloud Open Systems Mobile IOT M2M Purchasing As a Function is Transformed
  • 3. The Organizational Themes for 2015 • Thought Leadership coming from new segments • Traditional Purchasing Departments shrink despite Supply Chain and Purchasing being more important • Real Introspection and Change at Large Purchasing Organizations
  • 4. The Technology Themes for 2015 • Expectation of consumer like process and systems that are responsive to constant change • Mobile, Mobile, Mobile • Cloud based tools enable transactions anytime, anywhere and meet immediate core needs with short term ROI • Disengagement from expensive legacy solutions
  • 5. Supply Base Themes for 2015 • Further disruption in the supply base for traditional corporate spend categories at both the direct supply and wholesale level • Continued push toward open systems and solutions optimized for task without additional items. Legacy suppliers will fight this. • Continued shift to everything as a service or subscription • Continued Logistics and Communications improvements enable truly global sourcing and fulfillment for all • Indirect Spend once again has attention of CPOs • Traditional Sales People Disappearing
  • 6. Themes for 2015 and Beyond • Move towards open software for purchasing • Emergence of Application based purchasing tools as a first step • Internet of things and machine to machine interface will ultimately eliminate all tactical manual transactional activity for planning, purchasing and logistics • Purchasing as a separate function may disappear and merge with IT, Operations, Accounting and Sales Operations • Advanced printing technology will replace 50% of need for actual shipment of parts for some industries
  • 7. Skills for Purchasing Pros • Core Purchasing skills still valuable but applied to process and technology • Project and change management • Ability to quickly learn, apply and leverage technical knowledge for direct materials, indirect and internal process • Global experience even for companies with primarily domestic end market focus
  • 8. Skills for Purchasing Pros • Category experts will continue to see opportunity for high pay direct jobs and increasing as consultants. • Transferable relationships with suppliers where Category experts more directly and cost effectively replace need for companies to engage with expensive consulting firms
  • 9. Skills For Purchasing Pros • With Rapid Change and also growth in importance of importance of Purchasing and Supply Chain professionals should be aggressive in reviewing the performance of and opportunities available ,I n their present organizations • See appendix for one possible approach to that
  • 10. Purchasing Professional Compensation Trend and Forecast 200 180 160 140 120 100 80 60 40 20 0 Relative Compensation 1985 1990 1995 2000 2005 2010 2015 2020 2025 Compensation Year Real Salary Growth Back to 2005 Level
  • 11. CPO Challenges • Adoption of Technology Enablers in Purchasing • Massive changes and disruptions with other functions within their own organizations • Creating complete transparency across supply chain • Alignment of supply chain resources with organizations strategic goals • Escaping the grip of expensive legacy systems and process which constrain opportunity and innovation
  • 12. Questions and Discussions • Why the shift in thought leadership The typical big companies that appeared on Purchasing Magazine cover stories may have never really been that innovative to begin with and just had big spend numbers, leverage and more resources to be early adopters of enterprise systems. Now those legacy systems constrain innovation and all have pretty big gaps in core purchasing areas. Also US companies stopped supporting training and professional memberships. Alternatively small to mid sized companies and those outside of the US do not have legacy constraints and innovate out of necessity and interest . • What will eliminate the barriers that have held back innovation and technology adoption? Continued move toward open systems and cloud solutions which will disrupt old solutions and process. Also general trends related to big data, mobile, Internet of things (IoT)
  • 13. Questions and Discussion • What do mean introspection by big Purchasing organizations Big companies have spend lots of money on purchasing systems yet still miss on capturing savings negotiated and sustaining gains. Furthermore, the core activities and concerns and complaints of Purchasing functions have not changed much in 100 years. Past and most recent technology basically just improved efficiency of 100 year old approaches that ultimately are not responsive enough today. If Purchasing organizations do not respond fast the functions will be distributed elsewhere and literally purchasing as a separate entity could disappear like drafting departments, secretarial pools etc…
  • 14. Questions and Discussion • What is the career path to be a purchasing leader? Not only working in Purchasing. Experience in other functions and also locations. Project Management and IT experience helpful • You say Indirect spend is back on the agenda why and what are people doing? One reason is because it never goes away and even short term lack of attention results in quick loss of previous gains. So back to being easy source of saving if you can get right category managers and put tools in place to capture and sustain savings • Some have declared Strategic sourcing has squeezed all that there is from suppliers already Supply Chains are not static. Neither are products. It is an ongoing process that works whether done manually or with the help of software tools. It does require professional knowledge of process and project management.
  • 15. Questions and Discussion • Describe the future look of a purchasing group Distributed, Global, Smaller, Broader Skills. Center led but team located globally. Staff meeting important but also held globally. • What is the relevance of China? Reality is China is the worlds manufacturing engine but costs are rising and there will be more focus on efficiency and process. This will mean purchasing professionalism and use of tools will continue to increase creating opportunities for western professionals in China. • What non cost KPIs will be important Corporate Social Responsibility, Contribution to customer satisfaction and growth • What is the next buzzword or initiative we all will be chasing? Transparency at all tiers of the supply chain . Consumer like interfaces.
  • 16. Questions and Discussion • Describe specific technology that will change purchasing Big Data, Cloud, Mobile, Machine to Machine, Printing, Internet of Things • What will the job situation be for Purchasing pros? Continued strong opportunity for category experts. General hiring picking up. Lots of activity for Indirect Purchasing leaders that not only know the space but can also put new process and technology in place.
  • 17. Questions and Discussions • Discuss future of sourcing Indeed we have access to more information and sources than ever and can identify these easily via the internet. However, the process of actually engaging with and investigating suppliers still is arguably getting harder as companies have reduced the level of sales staff. Buyers have to work as hard as ever at sourcing. • Discuss future of Supplier Relationships Lots of focus on this from purchasing side but generally is addressing things from old paradigm of Buyer and Sales person relationship. Many suppliers are essentially eliminating sales and support with automation. How can you have a relationship with an automated system. It will become more important to actually visit key suppliers and meet and build relationship with live people there.
  • 18. CPO/Purchasing Leader Level 3 Year Roadmap 2015 Distributed Organization with more Category Expertise Internal and External More time spent recruiting. Disengagement from Legacy Systems Move to cloud Aps for pain point needs Traditional Metrics continue to lose relevance replaced by insights from big data analytics Indirect as an area of focus and value SRM challenges as Suppliers CRM changes 2016 Global recruiting and development. lines blurring between traditional department and career paths Integrated Cloud Solutions AP Driven Purchasing in Place Multi tier Supply Chain Transparency takes hold Emergence of M2M Traditional corporate Indirect suppliers disappear or leave markets Even for hardware and commodity companies IT related spend rivals direct material spend 2017 Direct Staff professional, Strategic. Self directed cross functional and aligned directly to revenue. Recruiting and training take up larger portion of time and budget Integrated end to end cloud based solution drive innovation and open standards begin to emerge Integrated Data fully enables organizational best Total cost decision making Integration with key supplies systems Open or AP based integration with others Sourcing is still important Organization Technology and Metrics Supply Base Bill Kohnen Initial Release V1.0 October 2014
  • 19. Appendix • Individual and Organizational Assessment Framework.
  • 20. Assessment Tool – How does your Purchasing Department Compare? – More Importantly how are things going for YOU professionally and should you make a change?
  • 21. Purchasing Assessment For Organization • Review 10 Critical Areas • Rank 1 to 10 • Guidance given for Low Mid Range and High Scores • Multiply total by 10 • Compare total score to scale For Individuals • Review 10 Critical Areas • Rank 1 to 10 • Guidance given for Low Mid Range and High Scores • Multiply total by 10 • Compare total score to scale Both Assessment Tools developed based on proprietary Purchasing benchmarks including objective and subjective inputs and multiple direct interviews.
  • 22. Purchasing Individual Assessment Area Rank 1 5 10 Travel to interesting places with good travel policy No Some travel with stringent policiy High impact and intersting travel with travel policy supportive of you Seminars and Training Not encouraged and out of pocket When budget availible and limited scope Viewed as vital to continued improvement and development. Minimum one seminar and one training annualy. Global scope and locations preferred. Raise and Bonus No Small Raise Raise and Bonus Better than Last year Recognition by Executives outside of Ocassional Recognition from No C Staff Level purchasing Functional Executives Nice work environment free coffee and sodas No Corporte Cube with Free Coffee Innovative Workspace with food and refreshments to make day nice Occasional acceptable entertainment from supplier No Lunch, Golf or Game ticket, candy at Christmas Offsite working seminars at interesting places, Attend Supplier Sponsored Charity Events Boss takes team to lunch or dinner sometimes Never Corporate Lunch at Christmas Sincere both at work and also when traveling Good Purchasing system and resources like computers, smartphone and company credit card Manual and you provide everything Basic resources SAP or Oracle with Dell Computer and reimbursed for cell phone Innovattive use of traditional ERP combined with best in class cloud based Purchsing tools. Computers and Smart phones with gloabal reach provided for and paid directly by company Flexible work hours when needed Clock in and out Basically yes but not consistant in organization and required to us vaction or make up hours Yes as focus is on results and team and not rewarding just showing up Good Coworkers Rack and Stack Competitve work enviornment Friendly work Enviorment Coworkers that have diversity of skills and talents that work together to improve and exceed goals
  • 23. Individual Assessment Results • Above 90 Dream Job • 70 to 90 Great • 40 to 70 Normal • 20 to 40 New Job? • 0 to 20 Change 100 90 80 70 60 50 40 30 20 10 0 Individual Results Dream Job Great place to be opportunities for even bigger things Normal You can do Better Better ways to earn a living Score Comment
  • 24. Purchasing Organization Assessment Area RANK 1 5 10 Spend Categorized Not Sure what this means Focus on few perceived critical areas Global data readily availble with spend leaders and teams assinged with subject matter support as needed Total Cost Do not measure Cost Savings Focus Total Cost view with link to revenue as well Internal Measurement None Lagging Measures Leading Measures in place to track path to success Supplier Site Visits Never Based on need and budget. Focused on audits Formalized results driven reviews on a regular cadence Direct materials Order and plan Manually as needed Supplier Management approach with key Suppliers Suppliers dirctly aligned with plans with transparent communicatins Indirect material Just place orders Maanged Locally but primary decisionmaking with requestors Streamlined Globally Integrated webbased tool Training None Relevant training when budget availible Global Program Fully Funded Including Seminars and Experiential OJT Place in Organization No Formal Purchasing Function Reports to Level below Executive Staff CPO Level Supplier Performance Measurement No Only to meet audit requirements Integrated Global System with real-time data focused on few key measures New Product Development Not Involved Brought in Occasionally Integrated as part of process
  • 25. Purchasing Organization Assessment Results • Above 90 World Class • 70 to 90 Great • 40 to 70 Normal • 20 to 40 Developing or Stagnant? • 0 to 20 Not Relevant 120 100 80 60 40 20 0 Organizational Result World Class Great Normal Stagnant or Developing Purchasing Not Relevent Score Comment
  • 26. Combining Assessments for Action • Consider scores together. • In some cases requires very personalized consideration • Take Action if needed • Celebrate now or when you get what you want!!! Requires further self review and adjustment. Maybe temporary issue. Try to fix things in 2014 but start networking. Stay where you are!!! If you like Purchasing find job at a new company. If you like the company move to new department. If you are happy no need to change unless you want growth opportunity Organization Individual 100 100