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ì	
  
          Competition Analysis
           A	
  Best	
  Prac+ce	
  Guide	
  For	
  Your	
  Marke+ng	
  Strategy	
  Process	
  




                                                       By:	
  Wayne	
  E.	
  Chen	
  




©	
  2011	
  –	
  Wayne	
  Chen	
  
Learning	
  Objective	
  

                                      ì  Understand	
  the	
  compe++on	
  landscape	
  

                                      ì  What	
  is	
  S.W.O.T.	
  

                                      ì  Develop	
  internal	
  and	
  external	
  analysis	
  

                                      ì  S.W.O.T.	
  results	
  and	
  ac+ons	
  

                                      ì  Market	
  share	
  research	
  

                                      ì  Product	
  posi+oning	
  &	
  map	
  



©	
  2011	
  –	
  Wayne	
  Chen	
  
Competition	
  Analysis	
  

         ì  Develop	
  a	
  plan	
  to	
  beat	
  your	
  
                    compe++on	
  
                    ì          Reduce	
  expenses	
  
                    ì          Get	
  crea+ve	
  
                    ì          Deliver	
  customer	
  service	
  

         ì  Developing	
  A	
  SWOT	
  Chart	
  
                    ì          Self	
  vs.	
  Compe+tors	
  
                    	
  
                    	
  



©	
  2011	
  –	
  Wayne	
  Chen	
  
S.W.O.T.	
  Chart	
  




                                      Strengthens	
      Weakness	
  




                                      Opportuni+es	
      Threats	
  


©	
  2011	
  –	
  Wayne	
  Chen	
  
S.W.O.T.	
  COMPARISON	
  


         ì  What	
  is	
  our	
  place	
  in	
  the	
  
                    market	
  place?	
  
                    ì          Market	
  size	
  and	
  whole	
  
                    ì          Financial	
  posi+on	
  
                    ì          Historical	
  performance	
  and	
  
                                reputa+on	
  

         ì  Resource	
  comparison	
  
                    ì          Human	
  Capital	
  /	
  Sales	
  
                    ì          Technology	
  capability	
  
                    ì          Research	
  &	
  Development	
  
                    ì          Legal	
  /	
  Poli+cal	
  

©	
  2011	
  –	
  Wayne	
  Chen	
  
Identify	
  Strengthens	
  


         ì         What	
  are	
  your	
  assets?	
                  ì    Do	
  you	
  have	
  strong	
  partners	
  and	
  
                                                                            supporters?	
  
         ì         Which	
  asset	
  is	
  the	
  strongest?	
  
                                                                      ì    Will	
  you	
  be	
  cash	
  posi+ve	
  in	
  the	
  
         ì         What	
  makes	
  you	
  different?	
                     short-­‐term?	
  

         ì         Do	
  you	
  have	
  talented	
  teammates?	
     ì    Do	
  you	
  have	
  specific	
  sales,	
  
                                                                            technical	
  or	
  marke+ng	
  exper+se?	
  
         ì         Do	
  you	
  have	
  a	
  broad	
  customer	
  
                    base?	
  Is	
  it	
  growing?	
                   ì    Is	
  your	
  business,	
  product	
  or	
  service	
  
                                                                            scalable?	
  
         ì         What	
  unique	
  resources	
  do	
  you	
  
                    have	
  in	
  your	
  arsenal?	
                  ì    Can	
  you	
  capitalize	
  on	
  economies	
  of	
  
                                                                            scale?	
  
         ì         Are	
  you	
  debt	
  free?	
  

©	
  2011	
  –	
  Wayne	
  Chen	
  
Identify	
  Weaknesses	
  


         ì         What	
  can	
  you	
  improve?	
  How	
                  ì     Do	
  you	
  have	
  strong	
  profit	
  levels?	
  
                    quickly?	
  
                                                                             ì     Do	
  you	
  have	
  a	
  well	
  of	
  new	
  ideas?	
  
         ì         What	
  necessary	
  exper+se,	
  or	
  
                    technology	
  do	
  you	
  lack?	
                       ì     Can	
  you	
  execute	
  your	
  new	
  ideas	
  
                                                                                    quickly	
  and	
  cost-­‐effec+vely?	
  
         ì         Do	
  you	
  have	
  adequate	
  cash	
  flow	
  to	
  
                    sustain	
  you	
  for	
  3-­‐6-­‐12	
  months?	
         ì     What	
  is	
  your	
  marke+ng	
  and	
  
                                                                                    opera+ng	
  cost	
  structure?	
  
         ì         What	
  is	
  your	
  current	
  burn-­‐rate?	
  
                                                                             ì     Do	
  you	
  have	
  too	
  much	
  debt?	
  
         ì         Do	
  you	
  have	
  outdated	
  technology	
  
                    or	
  service?	
                                         ì     Are	
  you	
  overinvested?	
  

                                                                             	
  

©	
  2011	
  –	
  Wayne	
  Chen	
  
Identify	
  Opportunities	
  


         ì         What	
  external	
  changes	
  present	
            ì    Can	
  you	
  fill	
  the	
  gap	
  of	
  your	
  
                    interes+ng	
  opportuni+es?	
                             compe+tors?	
  

         ì         What	
  trends	
  might	
  impact	
  your	
         ì    What	
  partnerships	
  can	
  be	
  formed?	
  
                    industry?	
  
                                                                        ì    Are	
  there	
  trends	
  emerging	
  that	
  you	
  
         ì         Is	
  there	
  new	
  talent	
  and	
  where?	
           can	
  profitably	
  service?	
  

         ì         Can	
  repurposing	
  your	
  product	
             ì    Can	
  you	
  reach	
  new	
  markets?	
  
                    extract	
  new	
  value?	
  	
  
                                                                        ì    Can	
  you	
  capitalize	
  on	
  your	
  
         ì         Can	
  you	
  reduce	
  your	
  service	
  or	
           consumer	
  needs?	
  
                    product	
  offering	
  with	
  new	
  product	
  
                    or	
  cost	
  models?	
  


©	
  2011	
  –	
  Wayne	
  Chen	
  
Identify	
  Threats	
  


         ì         Is	
  there	
  a	
  be^er	
  equipped	
                ì    Is	
  your	
  IP	
  properly	
  secured?	
  
                    compe+tor	
  in	
  your	
  market?	
  
                                                                           ì    Do	
  you	
  have	
  a	
  strong	
  customer	
  
         ì         How	
  strong	
  is	
  their	
  execu+ve	
                   base?	
  
                    team?	
  
                                                                           ì    What	
  is	
  your	
  cash	
  to	
  debt	
  ra+o?	
  
         ì         How	
  happy	
  is	
  your	
  staff?	
  
                                                                           ì    What	
  if	
  your	
  service	
  or	
  product	
  is	
  
         ì         What	
  if	
  your	
  customers	
  don’t	
  pay?	
           pirated	
  or	
  hacked?	
  

         ì         How	
  much	
  run-­‐way	
  do	
  you	
  have?	
       ì    Are	
  you	
  dependent	
  on	
  key	
  
                                                                                 suppliers?	
  	
  




©	
  2011	
  –	
  Wayne	
  Chen	
  
Types	
  of	
  Competitors	
  



                                                                 REPLACEMENT	
  




                                      REGULATORY	
                                                 DIRECT	
  




                                                                 You	
  
                                                  INDIRECT	
                       POTENTIAL	
  



©	
  2011	
  –	
  Wayne	
  Chen	
  
Direct	
  Competitor	
  


         ì  Offer	
  the	
  same	
  products	
  
                    with	
  the	
  same	
  game	
  

         ì  Generate	
  the	
  same	
  revenue	
  
             and	
  have	
  the	
  same	
  channel	
  
                    ì          Head-­‐to-­‐head	
  

         ì  More	
  generic	
  =	
  for	
  everyone	
  

         ì  Compe+ng	
  solely	
  on	
  price	
  




©	
  2011	
  –	
  Wayne	
  Chen	
  
Indirect	
  Competitor	
  


         ì  Offer	
  the	
  same	
  products	
  but	
  
                    have	
  a	
  different	
  goal	
  

         ì  Does	
  not	
  drive	
  revenue	
  the	
  
                    same	
  way	
  

         ì  Content	
  marke+ng	
  ma^ers	
  
                    ì          Strong	
  marke+ng	
  
                    ì          Large	
  adver+sing	
  budgets	
  

         	
  



©	
  2011	
  –	
  Wayne	
  Chen	
  
Replacement	
  	
  Competitor	
  


                                      ì  Consumer	
  can	
  choose	
  your	
  
                                           product	
  

                                      ì  Same	
  resources	
  they	
  could	
  
                                           have	
  commi^ed	
  to	
  your	
  
                                           product	
  

                                      ì  Must	
  listen	
  and	
  interview	
  
                                           consumers	
  to	
  gain	
  why	
  they	
  
                                           go	
  for	
  the	
  alterna+ve	
  




©	
  2011	
  –	
  Wayne	
  Chen	
  
Regulatory	
  Competitor	
  


                                      ì  Local,	
  State	
  and	
  Federal	
  
                                           agency	
  

                                      ì  Regula+ons	
  
                                           ì    Statutory	
  
                                           ì    Policy	
  
                                           ì    Alliance	
  	
  

                                      ì  Lobbyist	
  

                                      ì  Poli+cal	
  



©	
  2011	
  –	
  Wayne	
  Chen	
  
Leverage	
  	
  S.W.O.T.	
  Analysis	
  	
  


         ì  Take	
  ac+on	
  on	
  results	
  

         ì  All	
  this	
  data	
  enables	
  you	
  to	
  
                    do	
  the	
  following:	
  
                    ì          Improve	
  your	
  strengths	
  
                    ì          Eliminate	
  weaknesses	
  
                    ì          Leverage	
  opportuni+es	
  
                    ì          Defend	
  your	
  business	
  from	
  
                                threats	
  




©	
  2011	
  –	
  Wayne	
  Chen	
  
Take	
  Action	
  


         ì  Guideline:	
                                                           ì    S.W.O.T.	
  Analysis	
  Trap	
  
                    ì          What	
  can	
  I	
  do	
  to	
  make	
  my	
              ì    Jus+fy	
  ac+ons	
  and	
  decisions	
  
                                strengths	
  even	
  more	
  
                                powerful?	
                                         ì    Objec+ve	
  on	
  
                    ì          What	
  do	
  I	
  need	
  to	
  change	
  to	
           ì    Previous	
  decisions	
  
                                eliminate	
  or	
  minimize	
  my	
                       ì    Weaknesses	
  and	
  threats	
  
                                weaknesses?	
  
                                                                                          ì    Internal	
  reflec+on	
  
                    ì          How	
  can	
  I	
  use	
  the	
  
                                opportuni+es	
  to	
  my	
  
                                advantage?	
  
                    ì          What	
  should	
  I	
  do	
  to	
  protect	
  
                                my	
  business	
  from	
  emerging	
  
                                threats?	
  



©	
  2011	
  –	
  Wayne	
  Chen	
  
Potential	
  Competitor	
  


         ì  Service	
  and	
  products	
  that	
  may	
  
                    appear	
  at	
  some	
  point	
  in	
  the	
  
                    future	
  
                    ì          Direct	
  or	
  indirect	
  

         ì  Can	
  impact	
  your	
  business	
  	
  

         ì  Monitor	
  purchasing	
  habits	
  

         ì  Environmental	
  and	
  industry	
  
                    changes	
  

         ì  Ver+cal	
  growth	
  and	
  expansion	
  


©	
  2011	
  –	
  Wayne	
  Chen	
  
Market	
  Shares	
  -­‐	
  Players	
  


         ì  Market	
  share	
  leverage	
  is	
  a	
  
                    key	
  concept	
  to	
  consider	
  
                    when	
  examining	
  market	
  
                    shares	
  within	
  an	
  industry	
  	
  

         ì  The	
  bigger	
  the	
  pie,	
  the	
  
                    bigger	
  the	
  profit	
  
                    ì          Produc+on	
  costs	
  per	
  unit	
  

         ì  Crea+vity	
  through	
  small	
  
                    shares	
  


©	
  2011	
  –	
  Wayne	
  Chen	
  
Product	
  Perceptual	
  Map	
  


         ì  A	
  graphic	
  way	
  to	
  view	
  and	
  
                    compare	
  your	
  product	
  
                    against	
  the	
  compe+tors’	
  	
  

         ì  Grid	
  by	
  Price	
  and	
  Quality	
  	
  
                    ì  Determining	
  known	
  
                                markets	
  and	
  un-­‐served	
  

         ì  Percep+ons	
  importance	
  
                    ì          Quality,	
  strengthen,	
  and	
  
                                appeal	
  



©	
  2011	
  –	
  Wayne	
  Chen	
  
Product	
  Positioning	
  


         ì  Product	
  evolu+on	
  

         ì  Unique	
  Selling	
  Proposi+on	
  
                    (USP)	
  	
  

         ì  Product	
  Image	
  

         ì  Product	
  Posi+oning	
  
                    ì          The	
  importance	
  of	
  produc+on	
  
                                percep+on	
  vs.	
  physical	
  
                                a^ributes	
  




©	
  2011	
  –	
  Wayne	
  Chen	
  
Ten	
  Ways	
  To	
  Conquer	
  Product	
  Positioning	
  


                                      1.    Posi+oning	
  begins	
  with	
  the	
  name	
  	
  
                                      2.    Unique	
  products	
  require	
  new	
  names	
  
                                      3.    Be	
  the	
  first	
  to	
  own	
  the	
  word	
  
                                      4.    Reinforce	
  the	
  original	
  concept	
  across	
  all	
  ac+vi+es	
  
                                      5.    Introduce	
  a	
  new	
  brand	
  not	
  blurring	
  the	
  original	
  
                                      6.    Establish	
  a	
  new	
  category	
  and	
  brands	
  that	
  are	
  tough	
  to	
  
                                            beat	
  
                                      7.    Find	
  an	
  open	
  posi+on	
  in	
  the	
  consumer’s	
  mind	
  
                                      8.    Reposi+on	
  the	
  compe++on	
  to	
  undercut	
  leader’s	
  product	
  
                                      9.    Be	
  consistent	
  with	
  your	
  posi+on	
  always	
  


©	
  2011	
  –	
  Wayne	
  Chen	
  

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Best Practice Guide - Marketing Strategy - Competition Analysis By Wayne Chen

  • 1. ì   Competition Analysis A  Best  Prac+ce  Guide  For  Your  Marke+ng  Strategy  Process   By:  Wayne  E.  Chen   ©  2011  –  Wayne  Chen  
  • 2. Learning  Objective   ì  Understand  the  compe++on  landscape   ì  What  is  S.W.O.T.   ì  Develop  internal  and  external  analysis   ì  S.W.O.T.  results  and  ac+ons   ì  Market  share  research   ì  Product  posi+oning  &  map   ©  2011  –  Wayne  Chen  
  • 3. Competition  Analysis   ì  Develop  a  plan  to  beat  your   compe++on   ì  Reduce  expenses   ì  Get  crea+ve   ì  Deliver  customer  service   ì  Developing  A  SWOT  Chart   ì  Self  vs.  Compe+tors       ©  2011  –  Wayne  Chen  
  • 4. S.W.O.T.  Chart   Strengthens   Weakness   Opportuni+es   Threats   ©  2011  –  Wayne  Chen  
  • 5. S.W.O.T.  COMPARISON   ì  What  is  our  place  in  the   market  place?   ì  Market  size  and  whole   ì  Financial  posi+on   ì  Historical  performance  and   reputa+on   ì  Resource  comparison   ì  Human  Capital  /  Sales   ì  Technology  capability   ì  Research  &  Development   ì  Legal  /  Poli+cal   ©  2011  –  Wayne  Chen  
  • 6. Identify  Strengthens   ì  What  are  your  assets?   ì  Do  you  have  strong  partners  and   supporters?   ì  Which  asset  is  the  strongest?   ì  Will  you  be  cash  posi+ve  in  the   ì  What  makes  you  different?   short-­‐term?   ì  Do  you  have  talented  teammates?   ì  Do  you  have  specific  sales,   technical  or  marke+ng  exper+se?   ì  Do  you  have  a  broad  customer   base?  Is  it  growing?   ì  Is  your  business,  product  or  service   scalable?   ì  What  unique  resources  do  you   have  in  your  arsenal?   ì  Can  you  capitalize  on  economies  of   scale?   ì  Are  you  debt  free?   ©  2011  –  Wayne  Chen  
  • 7. Identify  Weaknesses   ì  What  can  you  improve?  How   ì  Do  you  have  strong  profit  levels?   quickly?   ì  Do  you  have  a  well  of  new  ideas?   ì  What  necessary  exper+se,  or   technology  do  you  lack?   ì  Can  you  execute  your  new  ideas   quickly  and  cost-­‐effec+vely?   ì  Do  you  have  adequate  cash  flow  to   sustain  you  for  3-­‐6-­‐12  months?   ì  What  is  your  marke+ng  and   opera+ng  cost  structure?   ì  What  is  your  current  burn-­‐rate?   ì  Do  you  have  too  much  debt?   ì  Do  you  have  outdated  technology   or  service?   ì  Are  you  overinvested?     ©  2011  –  Wayne  Chen  
  • 8. Identify  Opportunities   ì  What  external  changes  present   ì  Can  you  fill  the  gap  of  your   interes+ng  opportuni+es?   compe+tors?   ì  What  trends  might  impact  your   ì  What  partnerships  can  be  formed?   industry?   ì  Are  there  trends  emerging  that  you   ì  Is  there  new  talent  and  where?   can  profitably  service?   ì  Can  repurposing  your  product   ì  Can  you  reach  new  markets?   extract  new  value?     ì  Can  you  capitalize  on  your   ì  Can  you  reduce  your  service  or   consumer  needs?   product  offering  with  new  product   or  cost  models?   ©  2011  –  Wayne  Chen  
  • 9. Identify  Threats   ì  Is  there  a  be^er  equipped   ì  Is  your  IP  properly  secured?   compe+tor  in  your  market?   ì  Do  you  have  a  strong  customer   ì  How  strong  is  their  execu+ve   base?   team?   ì  What  is  your  cash  to  debt  ra+o?   ì  How  happy  is  your  staff?   ì  What  if  your  service  or  product  is   ì  What  if  your  customers  don’t  pay?   pirated  or  hacked?   ì  How  much  run-­‐way  do  you  have?   ì  Are  you  dependent  on  key   suppliers?     ©  2011  –  Wayne  Chen  
  • 10. Types  of  Competitors   REPLACEMENT   REGULATORY   DIRECT   You   INDIRECT   POTENTIAL   ©  2011  –  Wayne  Chen  
  • 11. Direct  Competitor   ì  Offer  the  same  products   with  the  same  game   ì  Generate  the  same  revenue   and  have  the  same  channel   ì  Head-­‐to-­‐head   ì  More  generic  =  for  everyone   ì  Compe+ng  solely  on  price   ©  2011  –  Wayne  Chen  
  • 12. Indirect  Competitor   ì  Offer  the  same  products  but   have  a  different  goal   ì  Does  not  drive  revenue  the   same  way   ì  Content  marke+ng  ma^ers   ì  Strong  marke+ng   ì  Large  adver+sing  budgets     ©  2011  –  Wayne  Chen  
  • 13. Replacement    Competitor   ì  Consumer  can  choose  your   product   ì  Same  resources  they  could   have  commi^ed  to  your   product   ì  Must  listen  and  interview   consumers  to  gain  why  they   go  for  the  alterna+ve   ©  2011  –  Wayne  Chen  
  • 14. Regulatory  Competitor   ì  Local,  State  and  Federal   agency   ì  Regula+ons   ì  Statutory   ì  Policy   ì  Alliance     ì  Lobbyist   ì  Poli+cal   ©  2011  –  Wayne  Chen  
  • 15. Leverage    S.W.O.T.  Analysis     ì  Take  ac+on  on  results   ì  All  this  data  enables  you  to   do  the  following:   ì  Improve  your  strengths   ì  Eliminate  weaknesses   ì  Leverage  opportuni+es   ì  Defend  your  business  from   threats   ©  2011  –  Wayne  Chen  
  • 16. Take  Action   ì  Guideline:   ì  S.W.O.T.  Analysis  Trap   ì  What  can  I  do  to  make  my   ì  Jus+fy  ac+ons  and  decisions   strengths  even  more   powerful?   ì  Objec+ve  on   ì  What  do  I  need  to  change  to   ì  Previous  decisions   eliminate  or  minimize  my   ì  Weaknesses  and  threats   weaknesses?   ì  Internal  reflec+on   ì  How  can  I  use  the   opportuni+es  to  my   advantage?   ì  What  should  I  do  to  protect   my  business  from  emerging   threats?   ©  2011  –  Wayne  Chen  
  • 17. Potential  Competitor   ì  Service  and  products  that  may   appear  at  some  point  in  the   future   ì  Direct  or  indirect   ì  Can  impact  your  business     ì  Monitor  purchasing  habits   ì  Environmental  and  industry   changes   ì  Ver+cal  growth  and  expansion   ©  2011  –  Wayne  Chen  
  • 18. Market  Shares  -­‐  Players   ì  Market  share  leverage  is  a   key  concept  to  consider   when  examining  market   shares  within  an  industry     ì  The  bigger  the  pie,  the   bigger  the  profit   ì  Produc+on  costs  per  unit   ì  Crea+vity  through  small   shares   ©  2011  –  Wayne  Chen  
  • 19. Product  Perceptual  Map   ì  A  graphic  way  to  view  and   compare  your  product   against  the  compe+tors’     ì  Grid  by  Price  and  Quality     ì  Determining  known   markets  and  un-­‐served   ì  Percep+ons  importance   ì  Quality,  strengthen,  and   appeal   ©  2011  –  Wayne  Chen  
  • 20. Product  Positioning   ì  Product  evolu+on   ì  Unique  Selling  Proposi+on   (USP)     ì  Product  Image   ì  Product  Posi+oning   ì  The  importance  of  produc+on   percep+on  vs.  physical   a^ributes   ©  2011  –  Wayne  Chen  
  • 21. Ten  Ways  To  Conquer  Product  Positioning   1.  Posi+oning  begins  with  the  name     2.  Unique  products  require  new  names   3.  Be  the  first  to  own  the  word   4.  Reinforce  the  original  concept  across  all  ac+vi+es   5.  Introduce  a  new  brand  not  blurring  the  original   6.  Establish  a  new  category  and  brands  that  are  tough  to   beat   7.  Find  an  open  posi+on  in  the  consumer’s  mind   8.  Reposi+on  the  compe++on  to  undercut  leader’s  product   9.  Be  consistent  with  your  posi+on  always   ©  2011  –  Wayne  Chen