The document discusses feedback and its importance in motivation. It defines feedback as information about past behavior that can influence future behavior. There are two main types of feedback - positive feedback, which perpetuates and expands good behavior, and negative feedback, which aims to change undesirable behavior. To be effective, feedback needs to be understood, heard, and accepted between parties with mutual trust. The document provides tips for both giving and receiving feedback, emphasizing being positive, specific, and focusing on behaviors rather than personalities.