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EXPERTS IN THE 
ART OFMOTIVATION 
FEEDBACK
EXPERTS IN THE 
ART OFMOTIVATION 
What’s 
Feedback
EXPERTS IN THE 
ART OFMOTIVATION 
Feedback is… 
information about past behaviour 
delivered in the present 
which may influence future behaviour
EXPERTS IN THE 
ART OFMOTIVATION 
Feedback is 
NOT 
Criticising
EXPERTS IN THE 
ART OFMOTIVATION 
Feedback is 
NOT 
humiliating 
or burning 
down
EXPERTS IN THE 
ART OFMOTIVATION 
There are two 
forms 
of Feedback
EXPERTS IN THE 
ART OFMOTIVATION 
Positive Negative 
Perpetuate & 
expand behaviour 
Change 
behaviour
EXPERTS IN THE 
ART OFMOTIVATION 
Positive 
Negative 
3 X 
more then 
enhances confidence & motivation
EXPERTS IN THE 
ART OFMOTIVATION 
Positive 
Feedback 
Success 
Success 
Positive 
Feedback
EXPERTS IN THE 
ART OFMOTIVATION 
FEEDBACK 
WHAT ’s IN IT FOR ME ?
EXPERTS IN THE 
ART OFMOTIVATION
EXPERTS IN THE 
ART OFMOTIVATION
EXPERTS IN THE 
ART OFMOTIVATION
Feedback 
helps to make 
bl ind spots 
EXPERTS IN THE 
ART OFMOTIVATION 
smaller
EXPERTS IN THE 
ART OFMOTIVATION 
EFFECTIVE FEEDBACK is 
UNDERSTOOD &HEARD & ACCEPTED
EXPERTS IN THE 
ART OFMOTIVATION 
EFFECTIVE FEEDBACK 
NEEDS MUTUAL TRUST
Howto give 
EFFECTIVE 
Feedback? 
EXPERTS IN THE 
ART OFMOTIVATION
EXPERTS IN THE 
ART OFMOTIVATION 
BE POSITIVE 
TOWARD 
THE PERSON
EXPERTS IN THE 
ART OFMOTIVATION 
FACE 2 FACE
& SINCERE 
EXPERTS IN THE 
ART OFMOTIVATION 
BE SPECIFIC 
CONCRETE
EXPERTS IN THE 
ART OFMOTIVATION 
EXPLAIN 
ALWAYS 
YOU GIVE FEEDBACK
EXPERTS IN THE 
ART OFMOTIVATION 
KEEP IT TO 
YOURSELF
EXPERTS IN THE 
ART OFMOTIVATION 
LISTEN 
ACTIVELY
EXPERTS IN THE 
ART OFMOTIVATION 
Give space 
for reactions
SEEK A 
WIN-WIN 
EXPERTS IN THE 
ART OFMOTIVATION
HOWto receive 
EXPERTS IN THE 
ART OFMOTIVATION 
Feedback
EXPERTS IN THE 
ART OFMOTIVATION 
BE CALM, 
Listen first 
& ASK to 
understand
Show 
Respect 
& 
say “Thanks” 
EXPERTS IN THE 
ART OFMOTIVATION
EXPERTS IN THE 
ART OFMOTIVATION
our last 
EXPERTS IN THE 
ART OF MOTIVATION 
www.Idea4U.be
A shoulder-tick 
a day 
keeps the 
doctor away 
EXPERTS IN THE 
ART OFMOTIVATION
Tenderness and kindness 
are not signs of 
weakness and despair 
but manifestations 
of strength and 
resolution. 
EXPERTS IN THE 
ART OFMOTIVATION

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