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7

    Establishing Objectives and Budgeting
    for the Promotional Program




McGraw-Hill/Irwin    © 2004 The McGraw-Hill Companies, Inc., All Rights Reserved.
Value of Objectives


     Focus and Coordination
       They help to orient everyone involved
       toward one, common goal.
     Plans and Decisions
       They serve as criteria for developing
       plans and making decisions.
     Measurement and Control
       They provide the standards and
       benchmarks for evaluating results.
Types of Objectives


   Marketing Objectives

     Statements of what is to be accomplished by the
     overall marketing program within a given time
     period.
           Need to be quantifiable such as sales volume,
           market share, profits, or ROI.
           Need to be realistic, measurable and attainable

   IMC Objectives

     Statements of what various aspects of the IMC
     program will accomplish based on
     communication tasks required to deliver
     appropriate messages to the target audience.
Not all Ads are Designed to Achieve Sales
Problems With Sales Objectives


     Sales are a function of many factors, not
     just advertising and promotion.

     Effects of IMC tools such as advertising
     often occur over an extended time
     period.

     Sales objectives provide little guidance
     to those responsible for planning and
     developing the IMC program
Many Factors Influence Sales




                    Promotion
  Product Quality               Competition



   Technology       SALES       Distribution


   The Economy                  Price Policy
When Sales Objectives Are Appropriate



 For promotional efforts that are direct action
 in nature and can induce an immediate
 behavioral response.
   Sales promotion
   Direct response advertising
   Retail advertising for sales or special events
 When advertising plays a dominant role in a
 firm’s marketing program and other factors
 are relatively stable
 When sales effects of an IMC variable can be
 isolated.
Sales Objectives are Appropriate for Direct
Response Advertising
Communication Objectives


  The primary goal of an IMC program is to
communicate and planning should be based
on communications objectives such as brand
 awareness, knowledge, interest, attitudes,
      image and purchase intention
Advertising and Movement Toward Action

Related behavioral           Movement         Types of promotions and
   dimensions             toward purchase     advertising at each step
                                            Point of purchase
Conative                     Purchase       Retail store ads, Deals
                                            “Last-chance” offers
Realm of motives.                           Price appeals, Testimonials
Ads stimulate or direct
                            Conviction
desires.

Affective                   Preference      Competitive ads
                                            Argumentative copy
Realm of emotions.
Ads change attitudes          Liking        “Image” copy
                                            Status, glamour appeals
and feelings

                            Knowledge       Announcements
Cognitive                                   Descriptive copy
Realm of thoughts.                          Classified ads
                                            Slogans, jingles, skywriting
Ads provide
information and facts.      Awareness       Teaser campaigns
Inverted Pyramid of Communications Effects



                             90% Awareness
Co
  gn




                             70% Knowledge
     iti
        ve




                                   40% Liking
             Af
             fe




                             25% Preference
              ct
                iv
                  e




                                   20% Trial
                      Co




                                    5% Use
                        na
                           tiv
                               e
The DAGMAR Approach



      Define
      Advertising
      Goals for
      Measuring
      Advertising
      Results
Characteristics of Objectives



Good Objectives Should Include:

Concrete, Measurable Communication Tasks
Well-Defined Target Audience
Have an Existing Benchmark Measure
Specify Degree of Change Sought
Specific Time Period
DAGMAR Difficulties

Legitimate Problems           Questionable Objections

                               Sales Objectives Are
Response Hierarchy             Needed
Problems
                                 Sales are all that really
  Doesn't always define the
                                 counts, not
  process people use to
  reach purchase/use.            communications
                                 objectives.

Attitude - Behavior            Costly and Impractical
Relationship                     The research and efforts
  Attitude change doesn't        cost more then the
  always lead to change in       results are worth.
  actions or behavior.         Inhibition of Creativity
                                 Too many rules and
                                 structure curb genius.
Advertising-Based View of Communications


            Advertising Through Media

                  One-Way


                                                  Purchase
Attitudes   Knowledge   Preference   Conviction
                                                  Behavior




                   Linear

              Acting on Consumers
Budgeting Decisions


Budgeting decisions involve determining how much
money will be spent on advertising and promotion
 each year and how the monies will be allocated


 Two major decisions
 • Establishing the size of the budget
 • Allocating the budget
Marginal Analysis




                          Sales                        Gross Margin
Sales in $




                                                   Ad. Expenditure



                                                  Profit




                                  Point A
                        Advertising / Promotion in $
BASIC Principles of Marginal Analysis


Increase Spending . . . IF:
   The increased cost is less than the
   incremental (marginal) return.

Decrease Spending . . . IF:
   The increased cost is more than the
   incremental (marginal) return.

Hold Spending Level. . . IF:
   The increased cost is equal to the
   incremental (marginal) return.
Problems with Marginal Analysis



    Assumption:
      Sales are the principal objective of
      advertising and/or promotion.


    Assumption:
      Sales are the result of advertising
      and promotion and nothing else.
Advertising Sales/Response Functions


                    A. Concave-Downward           B. S-Shaped Response
                       Response Curve                Function
Incremental Sales




                                               Incremental Sales




                                                                                        High Effect
                                                                                        Middle Level
                                                                    Little Effect
                                                                    Initial Spending




                                                                                                        Little Effect
                                                                                                        High Spending
                                                                   Range A             Range B         Range C
                    Advertising Expenditures
                                                                   Advertising Expenditures
Top-Down Budgeting



       Top Management Sets the
            Spending Limit




     The Promotion Budget Is Set to
     Stay Within the Spending Limit
Top-Down Approaches


 The Affordable Method
   What we have to spare. What's left to spend.

 Arbitrary Allocation Method
   No system. Seemed like a good idea at the time.

 Percentage of Sales Method
   Set percentage of sales or amount per unit.

 Competitive Parity Method
   Match competitor or industry average spending.

 Return on Investment Method
   Spending is treated as a capital investment.
Bottom-Up Budgeting

      Total Budget Is Approved by
            Top Management


     Cost of Activities are Budgeted


    Activities to Achieve Objectives
               Are Planned


     Promotional Objectives Are Set
Objective and Task Method


 Establish Objectives
  Establish Objectives
 (create awareness of new product among
  (create awareness of new product among
 20 percent of target market)
  20 percent of target market)

         Determine Specific Tasks
          Determine Specific Tasks
         (advertise on market area television and
          (advertise on market area television and
         radio and local newspapers)
          radio and local newspapers)

 Estimate Costs Associated with Tasks
  Estimate Costs Associated with Tasks
 (create awareness of new product among
  (create awareness of new product among
 20 percent of target market)
  20 percent of target market)
Payout Planning

        To determine how much to spend,
      marketers develop a payout plan that
     determines the investment value of the
     advertising and promotion appropriation

      Example of a three-year payout plan ($ millions)


                            Year 1      Year 2           Year 3
 Product sales              15.0        35.50            60.75
 Profit contribution
 (@$.50 per case)           7.5         17.75            30.38
 Advertising/promotions     15.0        10.50            8.50
 Profit (loss)              (7.5)       7.25             21.88
 Cumulative profit (loss)   (7.5)       (0.25)           21.63
Allocating the IMC Budget

 Factors Affecting Allocation to
     Various IMC Elements

    Client/Agency Policies
    Size of Market
    Market Potential
    Market Share Goals
    Market Share and Economies of Scale
    Organizational Characteristics
Share of Voice and Ad Spending

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Chap07 Establishing Objectives And Budgeting For The Promotional Program

  • 1. 7 Establishing Objectives and Budgeting for the Promotional Program McGraw-Hill/Irwin © 2004 The McGraw-Hill Companies, Inc., All Rights Reserved.
  • 2. Value of Objectives Focus and Coordination They help to orient everyone involved toward one, common goal. Plans and Decisions They serve as criteria for developing plans and making decisions. Measurement and Control They provide the standards and benchmarks for evaluating results.
  • 3. Types of Objectives Marketing Objectives Statements of what is to be accomplished by the overall marketing program within a given time period. Need to be quantifiable such as sales volume, market share, profits, or ROI. Need to be realistic, measurable and attainable IMC Objectives Statements of what various aspects of the IMC program will accomplish based on communication tasks required to deliver appropriate messages to the target audience.
  • 4. Not all Ads are Designed to Achieve Sales
  • 5. Problems With Sales Objectives Sales are a function of many factors, not just advertising and promotion. Effects of IMC tools such as advertising often occur over an extended time period. Sales objectives provide little guidance to those responsible for planning and developing the IMC program
  • 6. Many Factors Influence Sales Promotion Product Quality Competition Technology SALES Distribution The Economy Price Policy
  • 7. When Sales Objectives Are Appropriate For promotional efforts that are direct action in nature and can induce an immediate behavioral response. Sales promotion Direct response advertising Retail advertising for sales or special events When advertising plays a dominant role in a firm’s marketing program and other factors are relatively stable When sales effects of an IMC variable can be isolated.
  • 8. Sales Objectives are Appropriate for Direct Response Advertising
  • 9. Communication Objectives The primary goal of an IMC program is to communicate and planning should be based on communications objectives such as brand awareness, knowledge, interest, attitudes, image and purchase intention
  • 10. Advertising and Movement Toward Action Related behavioral Movement Types of promotions and dimensions toward purchase advertising at each step Point of purchase Conative Purchase Retail store ads, Deals “Last-chance” offers Realm of motives. Price appeals, Testimonials Ads stimulate or direct Conviction desires. Affective Preference Competitive ads Argumentative copy Realm of emotions. Ads change attitudes Liking “Image” copy Status, glamour appeals and feelings Knowledge Announcements Cognitive Descriptive copy Realm of thoughts. Classified ads Slogans, jingles, skywriting Ads provide information and facts. Awareness Teaser campaigns
  • 11. Inverted Pyramid of Communications Effects 90% Awareness Co gn 70% Knowledge iti ve 40% Liking Af fe 25% Preference ct iv e 20% Trial Co 5% Use na tiv e
  • 12. The DAGMAR Approach Define Advertising Goals for Measuring Advertising Results
  • 13. Characteristics of Objectives Good Objectives Should Include: Concrete, Measurable Communication Tasks Well-Defined Target Audience Have an Existing Benchmark Measure Specify Degree of Change Sought Specific Time Period
  • 14. DAGMAR Difficulties Legitimate Problems Questionable Objections Sales Objectives Are Response Hierarchy Needed Problems Sales are all that really Doesn't always define the counts, not process people use to reach purchase/use. communications objectives. Attitude - Behavior Costly and Impractical Relationship The research and efforts Attitude change doesn't cost more then the always lead to change in results are worth. actions or behavior. Inhibition of Creativity Too many rules and structure curb genius.
  • 15. Advertising-Based View of Communications Advertising Through Media One-Way Purchase Attitudes Knowledge Preference Conviction Behavior Linear Acting on Consumers
  • 16. Budgeting Decisions Budgeting decisions involve determining how much money will be spent on advertising and promotion each year and how the monies will be allocated Two major decisions • Establishing the size of the budget • Allocating the budget
  • 17. Marginal Analysis Sales Gross Margin Sales in $ Ad. Expenditure Profit Point A Advertising / Promotion in $
  • 18. BASIC Principles of Marginal Analysis Increase Spending . . . IF: The increased cost is less than the incremental (marginal) return. Decrease Spending . . . IF: The increased cost is more than the incremental (marginal) return. Hold Spending Level. . . IF: The increased cost is equal to the incremental (marginal) return.
  • 19. Problems with Marginal Analysis Assumption: Sales are the principal objective of advertising and/or promotion. Assumption: Sales are the result of advertising and promotion and nothing else.
  • 20. Advertising Sales/Response Functions A. Concave-Downward B. S-Shaped Response Response Curve Function Incremental Sales Incremental Sales High Effect Middle Level Little Effect Initial Spending Little Effect High Spending Range A Range B Range C Advertising Expenditures Advertising Expenditures
  • 21. Top-Down Budgeting Top Management Sets the Spending Limit The Promotion Budget Is Set to Stay Within the Spending Limit
  • 22. Top-Down Approaches The Affordable Method What we have to spare. What's left to spend. Arbitrary Allocation Method No system. Seemed like a good idea at the time. Percentage of Sales Method Set percentage of sales or amount per unit. Competitive Parity Method Match competitor or industry average spending. Return on Investment Method Spending is treated as a capital investment.
  • 23. Bottom-Up Budgeting Total Budget Is Approved by Top Management Cost of Activities are Budgeted Activities to Achieve Objectives Are Planned Promotional Objectives Are Set
  • 24. Objective and Task Method Establish Objectives Establish Objectives (create awareness of new product among (create awareness of new product among 20 percent of target market) 20 percent of target market) Determine Specific Tasks Determine Specific Tasks (advertise on market area television and (advertise on market area television and radio and local newspapers) radio and local newspapers) Estimate Costs Associated with Tasks Estimate Costs Associated with Tasks (create awareness of new product among (create awareness of new product among 20 percent of target market) 20 percent of target market)
  • 25. Payout Planning To determine how much to spend, marketers develop a payout plan that determines the investment value of the advertising and promotion appropriation Example of a three-year payout plan ($ millions) Year 1 Year 2 Year 3 Product sales 15.0 35.50 60.75 Profit contribution (@$.50 per case) 7.5 17.75 30.38 Advertising/promotions 15.0 10.50 8.50 Profit (loss) (7.5) 7.25 21.88 Cumulative profit (loss) (7.5) (0.25) 21.63
  • 26. Allocating the IMC Budget Factors Affecting Allocation to Various IMC Elements Client/Agency Policies Size of Market Market Potential Market Share Goals Market Share and Economies of Scale Organizational Characteristics
  • 27. Share of Voice and Ad Spending