The document discusses the importance of employee retention and how it should start from the beginning of the hiring process. It emphasizes that retention begins with making a good initial job offer that promotes the company image and encourages the new hire to join. The onboarding process is also important to help new employees feel welcome and integrated into the workplace from day one. Providing training programs can help boost employee engagement to further support retention goals.

1. Retaining Talent: When Does it Really Start? 18 September 2006

3. Attracting & retaining talent is one of the most challenging activities companies face today

4. From the book “Good to Great” Jim Collins on finding Talent… Great business leaders all feel one of the biggest limitations on successful business growth is the difficulty of attracting and keeping enough of the right people…

5. “ Getting top people is my number 1 concern because the strength of the whole team determines Yahoo’s overall success…” Terry Semel Yahoo’s CEO…

20. Why is this Important to GASCO ?

23. Engaging & Retaining Employees

24. Ruwais Asab Buhasa Jebal Ali Abu Dhabi Habshan/ Bab Customer Service 2004-2005 1) MIND LEAP We cross over to better performance through a change in thinking April & May 314 people 2) UNDERSTAND OTHERS We solve many problems by understanding other people July & August 367 people 3) LISTEN UP We improve communication when we develop our listening skills November & December 391 people 4) PRO-ACT We take action to help our colleagues February & March 329 people

25. Interactive Workshops 1401 people attended Customer Service Training in 2004-2005

26. Commercial Awareness 2005-06

27. 1012 people attended workshops in 2005-2006 Commercial Awareness Sessions

28. Engaged Workforce Benefits

30. Additional Information

31. The Society for Human Resource Management (SHRM) is the world's largest association devoted to human resource management. Representing more than 200,000 individual members, the Society's mission is to serve the needs of HR professionals by providing the most essential and comprehensive resources available. http://www.shrm.org What is SHRM

32. ASTD (American Society for Training & Development) is the world's largest association dedicated to workplace learning and performance professionals. ASTD's 70,000 members and associates come from more than 100 countries and thousands of organizations--multinational corporations, medium-sized and small businesses, government, academia, consulting firms, and product and service suppliers. What is ASTD? http://www.astd.org

33. The Human Capital Institute (HCI) is a professional organization dedicated to leadership in the business science of Talent Management. Members are Human Capital professionals & executive leaders who share the conviction that TALENT is the most powerful competitive lever in a knowledge economy. What is HCI? http://www.humancapitalinstitute.org

34. Questions ?