The slides used on march 12th. How to give feedback on reports

1. Human Content © 2011 - 2015
Certification course
Giving feedbackon reports

2. Human Content © 2011 - 2015
FeedbackABC
• You are not the oraclele
– Do not attempt to reveal,
interpret, understand,
more than what is shown
• Results are what they are
– Collect additional
information
– Challenge your
hypotheses
– Give something back to
the candidate
Too complete, detailed,
bombastic, specific, is
usually wrong

3. Human Content © 2011 - 2015
Listen a lot, talklittle
• Describe short
• Ask for comments
– Pause, silence is your best
friend
– Accept, but explore, what the
candidate says
– Listen for depth of meaning,
reflection
– Ask for specific examples Coach the candidate to
describe herself in a complete,
correct, and relevant way as
much as possible.

4. Human Content © 2011 - 2015
What does the test say?
• Candidate answers along the
axis
NEVER  ALWAYS
– Most are somewhere in
between, it depends
• 12 questions per facet (36+
per factor)
• Facet = thematic grouping
according to natural language
• Answers aggregated and
compared to the norm group
Te st says no thing
The candidate says e ve rything

5. Human Content © 2011 - 2015
Resources available
• What questions did the candidate answer?
– User manual: ”Content of factors and facets”
(pp. 23 – 25) represents the underlying questions:

6. Human Content © 2011 - 2015
Resources available
• Example hypotheses:

7. Human Content © 2011 - 2015
A fundamental and natural language
Simple: Based on
natural language
(Lexical hypotheses)
Superficial descriptions
will get specific
situations wrong
Rich – complete –
correct