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Bringing Citizens’ Opinions to Members
              of Parliament
         The Newspaper Story
             Ruxandra Geana
                Steve Taylor
            Timo Wandhoefer
     CeDEM2012, Donau Universität Krems
Contents
•   Background & Context
•   Problem Statement
•   Solution Strategy
•   Results
•   Conclusions & Further Work
Background
Context:
                              WeGov Project
• Allow policy makers to interact directly with
  citizens using Social Network Sites
   – Use the tools the citizens already use

• Find and understand
  people’s opinions
• Become part of the
  discussion
• Open dialog
• Respect privacy
• Encourage trust
WeGov Toolbox

                      Search




Analysis                   Analysis
Scenario
Scenario
• Policy makers want to test policy statements
  with citizens
• Direct contact on SNS can be inefficient
• Often policy statements are issued as press
  releases
  – Newspaper articles written about them
  – These are discussed across social media
  – We need to find where the comments are made on
    policy statements
• We can then use other tools in the toolbox to
  collect postings and provide further analysis
Scenario
Research Questions
& Strategy to Answer Them
Research Questions &
                                        Answers
1.   How can we find out where a          1.   Google for the headline and URL
     news article is being discussed?          of the article

2.   How can we track the locations for   2.   Schedule repeated automatic
     1) over time?                             searches and store ranked results

3.   How can we track a news story        3.   Group searches into stories
     containing many news articles?

4.   How can we find news articles        4.   Search specific newspaper sites
     related to a press release or an          for press release
     MP’s statement?

5.   Which are the important places a     5.   Group searches into subject areas
     policy maker needs to monitor for         & record top tens
     a particular subject area?
Search Strategy
• Google searches for news article headline & URL
  return sites that reference our news article
• Google is by far the most popular search engine
  in the Western world
  – therefore it is very likely to be used by many people
    who may want to comment on a news article
• Google’s ranking is important
  – it scores pages by relevance and the number of
    citations
  – therefore popular pages that reference our news
    article will be ranked highly
Basic Components
                                                                                                           Search Google
                                                                                                          for the articles’
                         Find news                                                                        URL & headline
                           articles                                                                                                                        Configure
                                                                                                                                                          Scheduler to
                                                                                                                                                        repeat search at
                                                                                                                                                        defined intervals
                                                              News Article Search                            URL + Headline         Scheduler




             User
                                                                           Data Selection

                                                                                                                                                              Internet


                                                                                                                              Google Custom Search
                                                                                                                 Database                 Date: ???

                                                                           Display & Data                                                  Results:
                                                                                                                                    Headline Search
                                                                                                                                         1     www L
                                                                              Analysis                                                   2
                                                                                                                                         3
                                                                                                                                              www G
                                                                                                                                              www M

                              Story, Press Release, Minister’s Statement
                                                                                                                                       99
                                                                                                                                         4
                                                                                                                                         5
                                                                                                                                               www J
                                                                                                                                              www A
                                                                                                                                              ...
                                                                                                                                                www
                                                                                                                                                         Store ranked
Aggregated Results:


    1
    2
    3
      Day 1
        www A
         www J
        www Q
                      Aggregated Results:


                          1
                          2
                          3
                            Day 2
                               www J
                              www A
                              www Q
                                               Aggregated Results:


                                                   1
                                                   2
                                                   3
                                                     Day 3
                                                        www K
                                                         www J
                                                        www Q
                                                                                 Aggregated Results:


                                                                                     1
                                                                                     2
                                                                                       Day n
                                                                                         www AA
                                                                                           www J       Analyse
                                                                                                                                      100
                                                                                                                                      URL Search
                                                                                                                                         1
                                                                                                                                                www

                                                                                                                                                www J
                                                                                                                                                        search results
                                                                                     3   www AP                                          2     www K

                                                                                                                                                          in database
    4   www B             4   www M                4    www P                        4   www AE
    5   www W             5   www W                5    www X                        5   www AW                                          3     www F
    6   www X             6   www K                6    www A              ...       6   www AC                                          4     www D
                                                                                                       results
    7   www K             7   www X                7    www S                        7    www K
    8
    9
         www L
        www M
                          8
                          9
                               www L
                              www B
                                                   8
                                                   9
                                                        www W
                                                        www M
                                                                                     8     www L                                         5     www E
                                                                                     9   www AM                                                ...
   10     www            10     www               10      www                       10      www
        ...                   ...                       ...                               ...                                          99        www
   99     www            99     www               99      www                       99      www
  100     www           100     www              100      www                      100      www                                       100        www

                                                 time
Illustration of Searches
                                                   Over Time
                                                   News Article




  Date: 5 June 2011   Date: 7 June 2011   Date: 9 June 2011       Date: 11 June 2011              Date: ???
      Results:            Results:            Results:                 Results:                    Results:
  Headline Search     Headline Search     Headline Search         Headline Search            Headline Search
       1     www A         1     www B         1     www G             1     www G                1     www L
       2     www B         2     www A         2     www H             2      www J               2    www G
       3     www C         3     www C         3     www B             3     www B                3    www M
       4       www         4     www G         4     www A             4     www A                4     www J
       5       www         5       www         5       www             5       www                5    www A
             ...                 ...                 ...                     ...                       ...
     99        www       99        www       99        www           99        www              99       www
    100        www      100        www      100        www          100        www             100       www
    URL Search          URL Search          URL Search              URL Search         ...     URL Search
       1     www D         1     www D         1     www F             1     www F                1      www J
       2     www E         2     www E         2     www D             2      www J               2     www K
       3     www F         3     www F         3     www E             3     www K                3     www F
       4      www          4      www          4       www             4     www D                4     www D
                           5      www          5       www             5     www E                5     www E
                                                     ...                     ...                        ...
                                             99        www           99        www              99        www
                                            100        www          100        www             100        www


                                                         time


• Sites referencing the news article change over time
• “Pop Charts” of Rankings
     – sites rise & fall, new entrants
Analysis: Selection &
                              Aggregation
• Data can be analysed in different ways
• Select a subset of data
  – e.g news story or subject area, each with many
    articles
     • how do the locations change over time?
     • what is the top location over all times?
• Other examples:
  – select all news stories in a subject area
  – select all news stories in one week
  – select news stories from one publisher
News Stories,
                            Articles & OLAP
• One news story
  – Multiple news
    articles (z axis)
  – Multiple searches
    over time per article
    (x axis)
• We can “collapse” x
  and z axes to get
  averages for all
  values of that
  feature
Averaging
• Bayesian average chosen to average chart
  positions
  – Takes account of number of samples each web
    site has
  – The more instances a site has, the more sure we
    are that its position is accurate
• Avoids spurious end-members
Illustration
Main UI
  News
                      Scheduled
Headlines
                        search
                        results
Most Popular Domains
  Lower
average is
              Over All Searches
  better




                                Can
                              blacklist
                                sites
Top Domains for
Selected Searches




               Select a
              News Story
              and a time
                frame
Popular Domains
Changing Each Week
Conclusions
• A governmental policy maker can discover where
  comments are made on policy statements
   – Often news articles are written about policy statements
     and the articles are discussed over the internet
• We use scheduled and repeated Google searches for
  news articles and collect the results in a database
   – We can aggregate analyse search results to produce
     ranked tables of sites that reference each news article
• Using data mining techniques such as the OLAP cube,
  we can group data in many ways
   – We can examine aggregate scores taking into account
     multiple datasets, averaging out individual differences

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Bringing Citizens’ Opinions to Members of Parliament

  • 1. Bringing Citizens’ Opinions to Members of Parliament The Newspaper Story Ruxandra Geana Steve Taylor Timo Wandhoefer CeDEM2012, Donau Universität Krems
  • 2. Contents • Background & Context • Problem Statement • Solution Strategy • Results • Conclusions & Further Work
  • 4. Context: WeGov Project • Allow policy makers to interact directly with citizens using Social Network Sites – Use the tools the citizens already use • Find and understand people’s opinions • Become part of the discussion • Open dialog • Respect privacy • Encourage trust
  • 5. WeGov Toolbox Search Analysis Analysis
  • 7. Scenario • Policy makers want to test policy statements with citizens • Direct contact on SNS can be inefficient • Often policy statements are issued as press releases – Newspaper articles written about them – These are discussed across social media – We need to find where the comments are made on policy statements • We can then use other tools in the toolbox to collect postings and provide further analysis
  • 10. Research Questions & Answers 1. How can we find out where a 1. Google for the headline and URL news article is being discussed? of the article 2. How can we track the locations for 2. Schedule repeated automatic 1) over time? searches and store ranked results 3. How can we track a news story 3. Group searches into stories containing many news articles? 4. How can we find news articles 4. Search specific newspaper sites related to a press release or an for press release MP’s statement? 5. Which are the important places a 5. Group searches into subject areas policy maker needs to monitor for & record top tens a particular subject area?
  • 11. Search Strategy • Google searches for news article headline & URL return sites that reference our news article • Google is by far the most popular search engine in the Western world – therefore it is very likely to be used by many people who may want to comment on a news article • Google’s ranking is important – it scores pages by relevance and the number of citations – therefore popular pages that reference our news article will be ranked highly
  • 12. Basic Components Search Google for the articles’ Find news URL & headline articles Configure Scheduler to repeat search at defined intervals News Article Search URL + Headline Scheduler User Data Selection Internet Google Custom Search Database Date: ??? Display & Data Results: Headline Search 1 www L Analysis 2 3 www G www M Story, Press Release, Minister’s Statement 99 4 5 www J www A ... www Store ranked Aggregated Results: 1 2 3 Day 1 www A www J www Q Aggregated Results: 1 2 3 Day 2 www J www A www Q Aggregated Results: 1 2 3 Day 3 www K www J www Q Aggregated Results: 1 2 Day n www AA www J Analyse 100 URL Search 1 www www J search results 3 www AP 2 www K in database 4 www B 4 www M 4 www P 4 www AE 5 www W 5 www W 5 www X 5 www AW 3 www F 6 www X 6 www K 6 www A ... 6 www AC 4 www D results 7 www K 7 www X 7 www S 7 www K 8 9 www L www M 8 9 www L www B 8 9 www W www M 8 www L 5 www E 9 www AM ... 10 www 10 www 10 www 10 www ... ... ... ... 99 www 99 www 99 www 99 www 99 www 100 www 100 www 100 www 100 www 100 www time
  • 13. Illustration of Searches Over Time News Article Date: 5 June 2011 Date: 7 June 2011 Date: 9 June 2011 Date: 11 June 2011 Date: ??? Results: Results: Results: Results: Results: Headline Search Headline Search Headline Search Headline Search Headline Search 1 www A 1 www B 1 www G 1 www G 1 www L 2 www B 2 www A 2 www H 2 www J 2 www G 3 www C 3 www C 3 www B 3 www B 3 www M 4 www 4 www G 4 www A 4 www A 4 www J 5 www 5 www 5 www 5 www 5 www A ... ... ... ... ... 99 www 99 www 99 www 99 www 99 www 100 www 100 www 100 www 100 www 100 www URL Search URL Search URL Search URL Search ... URL Search 1 www D 1 www D 1 www F 1 www F 1 www J 2 www E 2 www E 2 www D 2 www J 2 www K 3 www F 3 www F 3 www E 3 www K 3 www F 4 www 4 www 4 www 4 www D 4 www D 5 www 5 www 5 www E 5 www E ... ... ... 99 www 99 www 99 www 100 www 100 www 100 www time • Sites referencing the news article change over time • “Pop Charts” of Rankings – sites rise & fall, new entrants
  • 14. Analysis: Selection & Aggregation • Data can be analysed in different ways • Select a subset of data – e.g news story or subject area, each with many articles • how do the locations change over time? • what is the top location over all times? • Other examples: – select all news stories in a subject area – select all news stories in one week – select news stories from one publisher
  • 15. News Stories, Articles & OLAP • One news story – Multiple news articles (z axis) – Multiple searches over time per article (x axis) • We can “collapse” x and z axes to get averages for all values of that feature
  • 16. Averaging • Bayesian average chosen to average chart positions – Takes account of number of samples each web site has – The more instances a site has, the more sure we are that its position is accurate • Avoids spurious end-members
  • 18. Main UI News Scheduled Headlines search results
  • 19. Most Popular Domains Lower average is Over All Searches better Can blacklist sites
  • 20. Top Domains for Selected Searches Select a News Story and a time frame
  • 22. Conclusions • A governmental policy maker can discover where comments are made on policy statements – Often news articles are written about policy statements and the articles are discussed over the internet • We use scheduled and repeated Google searches for news articles and collect the results in a database – We can aggregate analyse search results to produce ranked tables of sites that reference each news article • Using data mining techniques such as the OLAP cube, we can group data in many ways – We can examine aggregate scores taking into account multiple datasets, averaging out individual differences