This document outlines a competency framework and assessment process for an organization. It describes 5 key competencies - Act Responsibly, Drive for Results, Engage People, Customer & External Focus, and Improve, Innovate & Change. Various instruments are proposed to assess candidates on these competencies, including a competency-based interview, case study, in-basket exercise, and psychometric assessment. The last section provides contact information for the organization's offices in multiple Indian cities.

1. India
Think Talent Confidential 1
Design Framework Document
“Enabling endurance, robustness, sustainability for organisations”
This doc is intended for the recipient only
and not for circulation
Virtual Development Centre

2. 2
Competency Framework
• Acts in line with organizational values and champions these values
among teams
•Takes personal ownership and responsibility for organizational goals
and values
•Collaborates well with others to deliver on organizational priorities
Act Responsibly
•Sets and works on reaching stretch goals for self and others
•Delivers against ambitious targets and commitments
•Takes practical and timely decisions to get things done
Drive for Results
•Listens and appreciates others’ ideas and inputs
•Empowers people to act with speed and agility; provides others with
regular and effective feedback
•Coaches team for success in the short and long term
Engage People
The Competency framework for the assessment will consist of the following 5 competencies

3. 3
Competency Framework (…)
• Demonstrates a clear understanding of the broader industry
and function trends
• Takes a outside-in appraoch in setting priorities and
direction
• Understands short and long term customer priorities and
maintains strong customer relationships
Customer &
External Focus
• Encourages others to challenge existing processes and bring
in improvements that add value
• Takes measured risks in order to drive and champion new
ideas and processes
• Initiates and manages change efforts effectively
Improve,
Innovate &
Change

4. 4
Proposed Competency – Tool Matrix
Competency
Instruments
Act
Responsibly
Drive for
Results
Engage
People
Customer &
External
Focus
Improve,
Innovate &
Change
Functional
Competence
Competency-
based interview
   
Case Study &
Presentation
Exercise
  
Functional
Interview
   
In-Basket
Exercise
   
OPQ
Psychometric
Inventory
    

5. 5
Instruments – Brief outlines
Instrument Time available to
Participants
Brief description
In-basket Exercise 60 minutes Computer-based exercise; participants first familiarize themselves
with the situation at a hypothetical organization using data provided;
they then answer emails in the inbox of a senior Manager in the
organization within limited time
Case Study &
Presentation Exercise
45 + 15 minutes Participants go through and respond to questions based on a
elaborate case of a hypothetical organization; they present their
solution to an assessor 1-to-1 and answer queries
Functional Interview 45 minutes Interview conducted by an experienced assessor focused on the
functional competence of the candidates
Competency-based
Interview
45 minutes Interview conducted by an experienced assessor using the
competency-based Interview methodology.
OPQ Psychometric
Inventory
20 minutes Participants complete the online assessment questionnaire – report
outlines their individual personality type on various elements

6. Think Talent Services Confidential 6
Mumbai
1006, Atrium II,
Courtyard Marriot Hotel Compound,
Andheri Kurla Road, Mumbai
Ph: +91-9866568620
Bangalore
1568, 1st Sector, Outer Ring Road,
HSR Layout, Bangalore – 560 102
Phone: +91 80 64006888
Hyderabad
301, 2nd Floor, Vaishno Kuteer,
Puppalguda, Manikonda
Hyderabad
Phone: +91 90400 84006
Pune
102,Quartz,Niyati Empire , Kharadi , Pune
Phone: +91 7774009961
Our Coordinates
Our Website : www.thinktalentindia.com
E-mail : info@thinktalentindia.com
Corporate Office
Think Talent Services Private Limited
501, Spaze I Tech Park, Tower A
Sohna Road, Sector 49, Gurgaon,
Haryana 122018
Phone: +91-124-4201824