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How digital evolution is
changing commercial
collections
More than account
management
Today’s environment calls for:
• strong analytical skills
• excellent communication
• strong interpersonal skills
• negotiation skills
• a thorough knowledge of IT in a high transaction environment
Commercial collections in
a digital era
Faster and cleaner interactions
Changing the way internal accounting processes are managed
64% of all companies have system enhancements on their list of annual
benchmarks
Managing your
commercial collections
team
• In addition to mastering new digital tools, Financial Directors are
also expected to develop their teams’ abilities
• Emphasis on finding the right talent and driving digital skills
Data analysis drives credit
decisions
• Effective decision making relies on full visibility
• Deeper and better access to the right data is vital
• Working closely with vendors to inform decisions is a must
Our in-depth reporting is helping our clients evaluate the
credit risk and make-up of their bad debt write-offs
How digital evolution is changing commercial collections

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How digital evolution is changing commercial collections

  • 1. How digital evolution is changing commercial collections
  • 2. More than account management Today’s environment calls for: • strong analytical skills • excellent communication • strong interpersonal skills • negotiation skills • a thorough knowledge of IT in a high transaction environment
  • 3. Commercial collections in a digital era Faster and cleaner interactions Changing the way internal accounting processes are managed 64% of all companies have system enhancements on their list of annual benchmarks
  • 4. Managing your commercial collections team • In addition to mastering new digital tools, Financial Directors are also expected to develop their teams’ abilities • Emphasis on finding the right talent and driving digital skills
  • 5. Data analysis drives credit decisions • Effective decision making relies on full visibility • Deeper and better access to the right data is vital • Working closely with vendors to inform decisions is a must Our in-depth reporting is helping our clients evaluate the credit risk and make-up of their bad debt write-offs