1. Training in Franchising
To Succeed
- Chackochen Mathai

2. HOD
Franchise
Ops
Mktg
HR
IT
Accounts
Logistics
Training

3. Importance of
TRAINING
In Franchised Network

4.  Immense benefits to both franchisors and
franchisees
 Replicate the franchise system
 Complete understanding of the brand’s
business module
 Franchisee to adhere to the systems and
processes and start up correctly
 Well trained franchisees are less likely to
fail and remain profitable for a longer term.

6.  Franchise Induction
 Business Plan to ensure

7.  Standard Operations Manual

8.  Mktg Plans
 Activity Plans
 Segment target

9.  Manpower Planning
 Recruitment
 Incentive Policies
 People Management

10.  Bill Processing
 System Updates
 New Process updates
 System synchronising
 MIS reports

11.  Statutory requirements
 Accounting Process
 Royalty calculations

12.  Indent norms
 Stock clearance details
 Stock updates (new products)
 Vendor Management

13.  HQ Training
 On – Site Training
Training
 Ongoing training or
Refresher training

14. No matter how efficient the aspiring entrepreneur or
an upcoming franchisee is training is indispensible
for the franchisees of any franchise system.
It not only brings efficiency and uniformity in
franchise system but also creates capable
franchisees.

15. Thank you