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“ subject centric world ”

Collective Intelligence-based
Social Project Management

8/11/13

1
Outline

 Background
 Collective Intelligence (CI) Concept
 Collective Intelligence Ecosystem
 CI-based social project management
 Conclusions and further steps

8/11/13

VU Institute of Mathematics & Informatics

2
Background

8/11/13

VU Institute of Mathematics & Informatics

3
Our Digital Life style
 Influencer
 The internet is an integral part of his/her life.
 Online voice.

 Communicator
 He/she just love talking and expressing him/herself

 Knowledge-seeker
 He/she use the internet to gain knowledge, information and to educate
him/herself

 Networker
 the internet is important for him/her to establish and maintain relationships.

 Aspirers
 He/she is looking to create a personal space online.

 Functional
 The internet is a functional tool but no social affiliation
 He/She is worried about data privacy and security.

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VU Institute of Mathematics & Informatics

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What is Collective Intelligence in one word ?

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VU Institute of Mathematics & Informatics

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How to define Collective Intelligence

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VU Institute of Mathematics & Informatics

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CI: How to understand a Universal Conversation

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VU Institute of Mathematics & Informatics

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Regional Interest for Collective Intelligence
since 2004

Google Insights - today
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VU Institute of Mathematics & Informatics

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Sciences of Collective Intelligence
 Scientific research on large-scale CI
 Coherent frameworks and methodologies for building
successful prototypes of complex CI systems

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VU Institute of Mathematics & Informatics

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VU Institute of Mathematics & Informatics

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Evolutionary Initiatives
 National contest on Collective Intelligence
 National call for CI projects (e.g. cluster initiative)

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VU Institute of Mathematics & Informatics

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CI: Process of social innovations
CI Initiative beginning
Coinitiating

cosensing

Deliberative democracy
Peer-to-peer and open source

Connecting to larger fields

copresencing

Co-evolving
Co-creating

Connecting to the
future that wants to
emerge

Embodying the new
in everyday practices
and infrastructures

Bringing it into reality
14

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VU Institute of Mathematics & Informatics
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VU Institute of Mathematics & Informatics

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Emergent technologies
Collaborative knowledge tool development & coordination

Degree of participation
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VU Institute of Mathematics & Informatics

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Collective Intelligence Services

CI
Services

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VU Institute of Mathematics & Informatics

17
Ci Community Management

experts, project teams, end-users

8/11/13

VU Institute of Mathematics & Informatics

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CI-based Social Project Management

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VU Institute of Mathematics & Informatics

19
Knowledge triangle

Learning
by experience
Produral learning
Bloom (1957)
Gattegno (70s,80s)

8/11/13

Entrepreneurship

VU Institute of Mathematics & Informatics

Research topics:
•Knowledge sharing
•Collective Intelligence
•Multi-lingual issues
•Smart entrepreneurship

20
Entrepreneurship and Innovation

 Social network
 Network of partners
 Producers
 Community of users

 + Project management functions
 + Entrepreneurship functions

8/11/13

VU Institute of Mathematics & Informatics

21
Social functions

 Embedding project management into the
social-based entrepreneurship platform.

 Project issues to be “broadcast” to the
entire social network of the team, rather
than being confined within the project
team boundaries.
=> Important expertise from outside the
team can be brought to bear on the team’s
issues and opportunities.
8/11/13

VU Institute of Mathematics & Informatics

22
Social Project Management
5W1H
WHY

•
•
•
•
•
•

Faster Projects
Better Project Control Through Better
Project Plans
Better Project Results
Reliable Pre-Warning System
Motivated People
Entrepreneurship and Innovation
Assessments

WHO

Public and/or Private users

WHERE

Web 2.0 over internet

WHAT

Smart new entrepreneurship way of
planning and managing projects

WHEN

COMMUNIGRAM-NET Started in
Nov 2011

HOW

People, process and communicationoriented project management
Innovation assessment

8/11/13

VU Institute of Mathematics & Informatics

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The 5 W’s of Innovative Communication

 Which Information ?
 Who with Who ?
 To Who ?
 When ?

Results / Outputs
Responsibilities
Communication Flow
Time (Gantt) Planning

All this needs to be planned and controlled!

8/11/13

VU Institute of Mathematics & Informatics

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Which Information?

You can define detailed
checklists for each
deliverable to make sure
people know exactly what
the expected outcome is …

Deliverable for each task
(what to produce)

List of tasks
(what to do)

… and even add whole
documents explaining what
to do (e.g. list of duties), or
templates to fill out!
8/11/13

VU Institute of Mathematics & Informatics

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Who with Who?

Responsibilities
Resources
(people)

Competencies
(roles)

Participants
One deliverable,
one responsible!

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VU Institute of Mathematics & Informatics

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When and to Who?
Client-Supplier Relationships

The Communication Flow:

Deliverables are transferred
by Suppliers to all Clients
needing this information for
their work

8/11/13

VU Institute of Mathematics & Informatics

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myCommunigram:
Personalized cockpit

Personalized Communigram:
I’m the Yellow Column !

only my own work is shown
… plus that of all deliverable
suppliers and clients (grayed)

8/11/13

VU Institute of Mathematics & Informatics

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Break down
business
objectives into a
hierarchy of
deliverables

Living
Project
plan
Clear objectives

Entrepreneurship
Ecosystem

Integrate ideas,
deliverables and
related
documentation

€
Engineer
business
communication

Find
departments,
competencies,
and people and
integrate them
8/11/13

Up-to-date
Documentation

VU Institute of Mathematics & Informatics

Early-Warning
System
Dynamic
Deliverabl
e
29
Learning by experience

loom/Anderson’s learning categories

8/11/13

VU Institute of Mathematics & Informatics

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Enhancement of entrepreneurship ecosystem
Collective Intelligence
Semantic computing
Ontologies

Knowledge-creation project & Entrepreneurship
Knowledge-creation project & Entrepreneurship
knowledge assets
knowledge assets

Initiating
Closing
Entrepreneurship Entrepreneurship
Processes
Processes

Executing
Entrepreneurship
Processes

Planning
Entrepreneurship
Processes

Monitoring
&
Controlling Entrepreneurship
processes

Executing

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VU Institute of Mathematics & Informatics

31
3. COMMUNIGRAM-NET Model
Osterwalder & Pigneur: Business Model Generation, 2010

Partners

Competition

•Founders
•Participants
• public
• private

Core
Competences

•Collective
Intelligence
•Entrepreneurship
2.0

Existing Social
Networks
PM tools

Value Creation
•Business
development
•Innovation
development

Core innovation

Cost Structure

SPM platform

Infrastructure and
administration

8/11/13

Custom.
Relationship
-SPM Network
-Conferences
-Trainings

Compet.
Advantage

•Tools
•Know-how
•Best practices

Market
Channels
• SaaS or Software
• Collaborative
Networking

Customers
Groups
•SPM users
•Public and private
organisations

Revenue Model

-PPP
-Research grants
-Private sector Memberships
-NGO „projects without border“
-Editorial activities
VU Institute of Mathematics & Informatics

32
4 COMMUNIGRAM ROADMAP
 Nov 2011 – Oct 2014 (phase 1)
 COMMUNIGRAM-NET community
• NoE including more than 10 partners
 Communigram platform 4.xx
 Enhanced version every 6 months
• Agile cycle (scenario/use case, design, devpt, community
assessment, feedbacks)
• Science Marketing (TechAdvanceTM assessment for SPM)
(Munster
 ISO impacts and promotion
 ISO 21500 (TC 258)
 ISO 9241
 Usability
 Creativity enhancement
 Pedagogical/didactical issues
8/11/13

VU Institute of Mathematics & Informatics

33
CI-Communigram project

 Social network
 Network of partners, of contacts
 Producers
 Community of users

 + Project management functions
 + Digital content management functions

8/11/13

VU Institute of Mathematics & Informatics

34
Digital Content Organization
SPM Pool of resources
Classification process
Expert contributions

Charts

Maps

Documents
Photos
Ontologies

Videos

Notes
Letters

Sketches
Diagrams
Tables

From general …
8/11/13

SPM

… to specific
VU Institute of Mathematics & Informatics

35
Semantic tagging(1/2)

 Our social network as support
 Category Tag (CT).
 This semantic tag represents the belonging of a Resources to a
Category. Tagging a resource by means of a CT defines the
name of the tag as identifier of the category and the Resource
as individuals which belongs to that category.
 Organisation of categories

 Property Tag (PT).
 This semantic tag describes a relationship between two
Resources.
 the name of the property types the relationship between the two
resources,
=> semantic navigation
8/11/13

VU Institute of Mathematics & Informatics

36
Semantic tagging (2/2)

 Attribute Tag (AT).
 This semantic tag describes a structural
attribute for a resource (the surface of a
room).
 It uses the label as name for the attribute
 It is related with a simple data type as a
number or a literal.

8/11/13

VU Institute of Mathematics & Informatics

37
Social Semantic ranking (1/2)

 Social Semantic ranking
 semantic relevance between a query term
and a unique tag tk of each resource, ri

 Tag usefulness
 Proportional to the number of times a
resources has been tagged with the same
term by different users
8/11/13

VU Institute of Mathematics & Informatics

38
Social Semantic ranking (2/2)

 Resource vector
 The square root of the sum of resource tag
weights greater than zero.

 Social semantic similarity

 With the query vector
8/11/13

VU Institute of Mathematics & Informatics

39
CI Initiative for CAPS:
Collaborative Intelligence clusters for Collective Awareness
Platforms for Sustainability and Social Innovation (CAPS)
Tools
CI Cluster

Sustainable
Sofware
CI cluster

8/11/13

Health
CI Cluster
Content
CI Cluster

VU Institute of Mathematics & Informatics

40
Large scale data mining

Health
CI cluster

Knowledge Standardisation

8/11/13

Language processing

Knowledge extraction

VU Institute of Mathematics & Informatics

41
Standardisation

 IFIP WG 12.7
 Social Networking Semantics and Collective
Intelligence
 Unified Service Description Language
 Community based harvesting for USDL

 ISO standardisation
 Topic Maps 13250

8/11/13

VU Institute of Mathematics & Informatics

42
References
 Toby Teragan
 Programming Collective Intelligence: Building Smart Web
2.0 Applications (2007)
 Satnam Alag
 Collective Intelligence in Action (2008)

 Hideyasu Sasaki, Dickson K.W. Chiu, Epaminondas Kapetanios
and Patrick C.K. Hung
 Intelligent and Knowledge-Based Computing for Business
and Organizational Advancements ( 2012)
 Pierre Lévy
 The Semantic Sphere: Computation, Cognition and
Information Economy (ISTE), 2011
8/11/13

VU Institute of Mathematics & Informatics

43
“ subject centric world ”

Contact: andres@nii.ac.jp

8/11/13

44

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Dr. Frederic Andres (NII, Japan) „Collective Intelligence-based Social Project Management“

  • 1. “ subject centric world ” Collective Intelligence-based Social Project Management 8/11/13 1
  • 2. Outline  Background  Collective Intelligence (CI) Concept  Collective Intelligence Ecosystem  CI-based social project management  Conclusions and further steps 8/11/13 VU Institute of Mathematics & Informatics 2
  • 3. Background 8/11/13 VU Institute of Mathematics & Informatics 3
  • 4. Our Digital Life style  Influencer  The internet is an integral part of his/her life.  Online voice.  Communicator  He/she just love talking and expressing him/herself  Knowledge-seeker  He/she use the internet to gain knowledge, information and to educate him/herself  Networker  the internet is important for him/her to establish and maintain relationships.  Aspirers  He/she is looking to create a personal space online.  Functional  The internet is a functional tool but no social affiliation  He/She is worried about data privacy and security. 8/11/13 VU Institute of Mathematics & Informatics 4
  • 5. What is Collective Intelligence in one word ? 8/11/13 VU Institute of Mathematics & Informatics 5
  • 6. How to define Collective Intelligence 8/11/13 VU Institute of Mathematics & Informatics 6
  • 7. CI: How to understand a Universal Conversation 8/11/13 VU Institute of Mathematics & Informatics 7
  • 8. Regional Interest for Collective Intelligence since 2004 Google Insights - today 8/11/13 VU Institute of Mathematics & Informatics 8
  • 9. 8/11/13 VU Institute of Mathematics & Informatics 9
  • 10. Sciences of Collective Intelligence  Scientific research on large-scale CI  Coherent frameworks and methodologies for building successful prototypes of complex CI systems 8/11/13 VU Institute of Mathematics & Informatics 10
  • 11. 8/11/13 VU Institute of Mathematics & Informatics 11
  • 12. Evolutionary Initiatives  National contest on Collective Intelligence  National call for CI projects (e.g. cluster initiative) 8/11/13 VU Institute of Mathematics & Informatics 12
  • 13. 8/11/13 VU Institute of Mathematics & Informatics 13
  • 14. CI: Process of social innovations CI Initiative beginning Coinitiating cosensing Deliberative democracy Peer-to-peer and open source Connecting to larger fields copresencing Co-evolving Co-creating Connecting to the future that wants to emerge Embodying the new in everyday practices and infrastructures Bringing it into reality 14 8/11/13 VU Institute of Mathematics & Informatics
  • 15. 8/11/13 VU Institute of Mathematics & Informatics 15
  • 16. Emergent technologies Collaborative knowledge tool development & coordination Degree of participation 8/11/13 VU Institute of Mathematics & Informatics 16
  • 17. Collective Intelligence Services CI Services 8/11/13 VU Institute of Mathematics & Informatics 17
  • 18. Ci Community Management experts, project teams, end-users 8/11/13 VU Institute of Mathematics & Informatics 18
  • 19. CI-based Social Project Management 8/11/13 VU Institute of Mathematics & Informatics 19
  • 20. Knowledge triangle Learning by experience Produral learning Bloom (1957) Gattegno (70s,80s) 8/11/13 Entrepreneurship VU Institute of Mathematics & Informatics Research topics: •Knowledge sharing •Collective Intelligence •Multi-lingual issues •Smart entrepreneurship 20
  • 21. Entrepreneurship and Innovation  Social network  Network of partners  Producers  Community of users  + Project management functions  + Entrepreneurship functions 8/11/13 VU Institute of Mathematics & Informatics 21
  • 22. Social functions  Embedding project management into the social-based entrepreneurship platform.  Project issues to be “broadcast” to the entire social network of the team, rather than being confined within the project team boundaries. => Important expertise from outside the team can be brought to bear on the team’s issues and opportunities. 8/11/13 VU Institute of Mathematics & Informatics 22
  • 23. Social Project Management 5W1H WHY • • • • • • Faster Projects Better Project Control Through Better Project Plans Better Project Results Reliable Pre-Warning System Motivated People Entrepreneurship and Innovation Assessments WHO Public and/or Private users WHERE Web 2.0 over internet WHAT Smart new entrepreneurship way of planning and managing projects WHEN COMMUNIGRAM-NET Started in Nov 2011 HOW People, process and communicationoriented project management Innovation assessment 8/11/13 VU Institute of Mathematics & Informatics 23
  • 24. The 5 W’s of Innovative Communication  Which Information ?  Who with Who ?  To Who ?  When ? Results / Outputs Responsibilities Communication Flow Time (Gantt) Planning All this needs to be planned and controlled! 8/11/13 VU Institute of Mathematics & Informatics 24
  • 25. Which Information? You can define detailed checklists for each deliverable to make sure people know exactly what the expected outcome is … Deliverable for each task (what to produce) List of tasks (what to do) … and even add whole documents explaining what to do (e.g. list of duties), or templates to fill out! 8/11/13 VU Institute of Mathematics & Informatics 25
  • 26. Who with Who? Responsibilities Resources (people) Competencies (roles) Participants One deliverable, one responsible! 8/11/13 VU Institute of Mathematics & Informatics 26
  • 27. When and to Who? Client-Supplier Relationships The Communication Flow: Deliverables are transferred by Suppliers to all Clients needing this information for their work 8/11/13 VU Institute of Mathematics & Informatics 27
  • 28. myCommunigram: Personalized cockpit Personalized Communigram: I’m the Yellow Column ! only my own work is shown … plus that of all deliverable suppliers and clients (grayed) 8/11/13 VU Institute of Mathematics & Informatics 28
  • 29. Break down business objectives into a hierarchy of deliverables Living Project plan Clear objectives Entrepreneurship Ecosystem Integrate ideas, deliverables and related documentation € Engineer business communication Find departments, competencies, and people and integrate them 8/11/13 Up-to-date Documentation VU Institute of Mathematics & Informatics Early-Warning System Dynamic Deliverabl e 29
  • 30. Learning by experience loom/Anderson’s learning categories 8/11/13 VU Institute of Mathematics & Informatics 30
  • 31. Enhancement of entrepreneurship ecosystem Collective Intelligence Semantic computing Ontologies Knowledge-creation project & Entrepreneurship Knowledge-creation project & Entrepreneurship knowledge assets knowledge assets Initiating Closing Entrepreneurship Entrepreneurship Processes Processes Executing Entrepreneurship Processes Planning Entrepreneurship Processes Monitoring & Controlling Entrepreneurship processes Executing 8/11/13 VU Institute of Mathematics & Informatics 31
  • 32. 3. COMMUNIGRAM-NET Model Osterwalder & Pigneur: Business Model Generation, 2010 Partners Competition •Founders •Participants • public • private Core Competences •Collective Intelligence •Entrepreneurship 2.0 Existing Social Networks PM tools Value Creation •Business development •Innovation development Core innovation Cost Structure SPM platform Infrastructure and administration 8/11/13 Custom. Relationship -SPM Network -Conferences -Trainings Compet. Advantage •Tools •Know-how •Best practices Market Channels • SaaS or Software • Collaborative Networking Customers Groups •SPM users •Public and private organisations Revenue Model -PPP -Research grants -Private sector Memberships -NGO „projects without border“ -Editorial activities VU Institute of Mathematics & Informatics 32
  • 33. 4 COMMUNIGRAM ROADMAP  Nov 2011 – Oct 2014 (phase 1)  COMMUNIGRAM-NET community • NoE including more than 10 partners  Communigram platform 4.xx  Enhanced version every 6 months • Agile cycle (scenario/use case, design, devpt, community assessment, feedbacks) • Science Marketing (TechAdvanceTM assessment for SPM) (Munster  ISO impacts and promotion  ISO 21500 (TC 258)  ISO 9241  Usability  Creativity enhancement  Pedagogical/didactical issues 8/11/13 VU Institute of Mathematics & Informatics 33
  • 34. CI-Communigram project  Social network  Network of partners, of contacts  Producers  Community of users  + Project management functions  + Digital content management functions 8/11/13 VU Institute of Mathematics & Informatics 34
  • 35. Digital Content Organization SPM Pool of resources Classification process Expert contributions Charts Maps Documents Photos Ontologies Videos Notes Letters Sketches Diagrams Tables From general … 8/11/13 SPM … to specific VU Institute of Mathematics & Informatics 35
  • 36. Semantic tagging(1/2)  Our social network as support  Category Tag (CT).  This semantic tag represents the belonging of a Resources to a Category. Tagging a resource by means of a CT defines the name of the tag as identifier of the category and the Resource as individuals which belongs to that category.  Organisation of categories  Property Tag (PT).  This semantic tag describes a relationship between two Resources.  the name of the property types the relationship between the two resources, => semantic navigation 8/11/13 VU Institute of Mathematics & Informatics 36
  • 37. Semantic tagging (2/2)  Attribute Tag (AT).  This semantic tag describes a structural attribute for a resource (the surface of a room).  It uses the label as name for the attribute  It is related with a simple data type as a number or a literal. 8/11/13 VU Institute of Mathematics & Informatics 37
  • 38. Social Semantic ranking (1/2)  Social Semantic ranking  semantic relevance between a query term and a unique tag tk of each resource, ri  Tag usefulness  Proportional to the number of times a resources has been tagged with the same term by different users 8/11/13 VU Institute of Mathematics & Informatics 38
  • 39. Social Semantic ranking (2/2)  Resource vector  The square root of the sum of resource tag weights greater than zero.  Social semantic similarity  With the query vector 8/11/13 VU Institute of Mathematics & Informatics 39
  • 40. CI Initiative for CAPS: Collaborative Intelligence clusters for Collective Awareness Platforms for Sustainability and Social Innovation (CAPS) Tools CI Cluster Sustainable Sofware CI cluster 8/11/13 Health CI Cluster Content CI Cluster VU Institute of Mathematics & Informatics 40
  • 41. Large scale data mining Health CI cluster Knowledge Standardisation 8/11/13 Language processing Knowledge extraction VU Institute of Mathematics & Informatics 41
  • 42. Standardisation  IFIP WG 12.7  Social Networking Semantics and Collective Intelligence  Unified Service Description Language  Community based harvesting for USDL  ISO standardisation  Topic Maps 13250 8/11/13 VU Institute of Mathematics & Informatics 42
  • 43. References  Toby Teragan  Programming Collective Intelligence: Building Smart Web 2.0 Applications (2007)  Satnam Alag  Collective Intelligence in Action (2008)  Hideyasu Sasaki, Dickson K.W. Chiu, Epaminondas Kapetanios and Patrick C.K. Hung  Intelligent and Knowledge-Based Computing for Business and Organizational Advancements ( 2012)  Pierre Lévy  The Semantic Sphere: Computation, Cognition and Information Economy (ISTE), 2011 8/11/13 VU Institute of Mathematics & Informatics 43
  • 44. “ subject centric world ” Contact: andres@nii.ac.jp 8/11/13 44

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