This document discusses developing supporting ecosystems to improve city bus services. It summarizes a presentation given by Archana Ramakrishnan of Xerox Innovation Group at a workshop on urban mobility. The presentation discusses trends in urban mobility, including rising populations in cities and a shift away from private car ownership among younger generations. It outlines opportunities for public-private partnerships and mobility-as-a-service models to integrate various transportation options. The presentation also provides examples of how mobility data and analytics can help optimize bus routes and schedules to improve ridership, efficiency and customer experience.
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Total number of vehicles in Bengaluru breaching the
60-lakh mark this year
3. Xerox Confidential
What is driving
growth of Urban
Mobility?
18-24 year olds will
represent 50% of urban
workforce by 2025 how to
serve them?
Less reliant on cars;
mobility decisions on-the-
fly
Drivers of the Sharing
Economy
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WalkingBike Sharing
Mass Transit
Car Sharing
Ride Sharing
Parking
Motor Scooters
Taxis
4. By 2025
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51%
Will decide where
to live and work
based on
transport
50%
One app for
all transport
needs
37%
Will use an
electric car
32%
Will use a
self driving
car
41%
Will not use
cash to pay for
transport
7. Benefits
Enable better last mile
connectivity.
Seamless customer
experience & Improved
ridership
New business models
Improve network efficiency
Optimize operations and
lower cost
Become more demand
responsive.
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8. • Spatial & Temporal Profiling
• Occupancy Analysis
• Sales & loyalty Analysis
• Price Simulation
• Revenue Optimization
• Traveller behaviours
• Vehicle Load
• OriginDestination
• On Time performance
• Network connectivity
• Simulation
• Optimization
A single platform to
process, analyse,
visualize and optimize
all mobility needs
Xerox
Mobility
Analytics
Platform
Mobility As-
A-Service
TOLLING /
Road
Traffic
Parking
Public
Transit
Enabled by a underlying analytics platform
9. Origin Destination analysis
Feature :
• Build origin and destinations matrices from the fare
collection data
Benefits :
• Understand the demand in details at any time of day
and at any date
Advantages :
• No need for OD surveys
• Global coverage of the population
• Continuously up to date
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10. Vehicle load estimation
Feature :
• Estimate each vehicle load from the fare
collection data
Benefits :
• Identify underused and overloaded services at
any time of day and on any line segment
Advantages :
• No need for APC systems or manual counting
campaign
• Global coverage of the fleet
• Continuously up to date
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Focus
11. Travel times analysis
Feature :
• Compute any point access times at any moment
from the therotical schedules or from actual trips
data
Benefits :
• Identify precisely areas and periods with limited
accessibility from public transit
Advantages :
• Instant computation allows very dynamic analysis
• Can work with actual service trips timings to
assess real access times
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12. Towards a Demand Responsive Service
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IPK
Vehicle Utilization
Ridership
Revenue
Increases
Passenger Wait Time
Cost of operation
Congestion & Pollution
Bus schedules drafted in sync with the demand
13. Case study: Latin American City
• BRTS system
• 35 bus stops
• 27 km route distance
• ~ 0.3 million passengers per day
• Multiple services on the same line
14. Case study: Ticketing system
• Card based swipe-in
• Swipe-in enabled gates at the bus stop entrance
• Time and card id recorded during swipe-in
• Flat fare deducted with no swipe-out
• Time of swipe-in allows to estimate the waiting time
Objective: Minimize percentage of
commuters experiencing a wait time
of > 5mins.
15. Results
Scenarios % > 5mins # of trips # of buses Avg.
Waiting
time( in
mins)
Current 36% 356 81 10
Schedule A 30% 356 66 9
Schedule B 16% 568 81 5
Schedule C 15% 579 85 5
Schedule D 35% 300 61 10
Schedule built on first half of Jan 2015 and tested on second half
Note: Here 1% of difference corresponds to around 3400 people per day
16. Commuter Feedback Mechanisms : An enabler for
improving service qualities
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17. Enable urban informatics from
crowdsourced resident feedback
by leveraging eco-system of
platforms
Enable data integration from
heterogeneous organized &
unorganized channels of feedback
(Call Center + Emails + Social
Media, mobile apps, online blogs
& portals, online repositories)
Enable actionable & reliable
insights for civic agencies &
residents through truthful
descriptive & prescriptive analysis
17 Xerox Confidential
Cityzen Urban Sensing Platform
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Thank You
archana.ramakrishnan@xerox.com
Xerox Internal Use Only
19. A single and open platform for a global understanding of
mobility
FORECASTIN
G
CONTROL
VISUALIZATION MODELLING
SIMULATION
MOBILITY ANALYTICS
PLATFORM
DIAGNOSTIC
S
IN DATA
GATEWA
Y
IN DATA
GATEWA
Y
OUT
DATA
GATEWA
Y
DATA & BIZ
INTELLIGENCE
CONSUMERS
IN DATA
GATEWA
Y
DEMOGRAPHIC
S
WEATHER
GIS
SOCIAL
NETWORKS
SENSOR
NETWORKS
SERVICES DATA
PUBLIC
TRANSPORT
TOLLING
PARKING
VALUE-ADD PARTNERS
External DATA
TRANSPORTATIO
N AUTHORITIES
(CUSTOMERS)
CITIZENS
PARTNERS
LOCAL
ECONOMY
STARTUPS
UNIVERSITIES
19
20. An interactive visual data analytics tool
• Editing screen for parameters
• View with static or dynamic
heat map
• Analysis of any metrics
• Fare validations, sales, ticket inspections, passenger counts,…
• Time filters
• Select a period – Day X to Day Y
• Choice of frame frequency for dynamic heat map
• Data filters
• Operators
• Modes of transport
• Routes or group of lines
• Fare products
• Customer profile
• Benefits November 21, 201620
Focu
s
21. Schedule adherence analysis
• Feature :
• Combines vehicle load estimation and vehicle trip
tracking data into rich visualizations
• Benefits :
• Identify actual bottlenecks in the network
• Advantages :
• Spatio temporal understanding of schedule
deviation
• Consider the actual impact for the passengers
• Continuously up to date
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Hinweis der Redaktion
The focus of my presentation is around how technology can help develop supporting ecosystems and thereby improve bus services, taking reference from some of the work that Xerox has been doing with city transit authorities.
Talking point : Growth of Indian cities, rapid urbanization, more cars on the road leading to less efficient public transit
Talking point : Working with government and public transit authorities, launch of the app, powered by Xerox with integrated payment mechanisms and an underlying analytics platform to encourage transit operators to make efficient use of the private transport modes, reduce private car ownership , while improving their overall efficiency.
Why this makes sense :
Enables better last mile connectivity.
Better understanding of mobility patterns and becoming more demand responsive.
Key messages:
This vision is implemented through our product called Mobility Analytics Platform
So far it has been commercialized with features targeting analytics of Public transport and Off-street parking leveraging our platforms
We are working on other aspects of transportations (Next Gen Mobility through GODENVER/LA data and road traffic through UMTRI connected vehicles)
The platform is now ready to be commercialized as a standalone offering on top of any data sources available to the customers
Source of data : Public transport Ticket validations
In most of the case only check-in data. Alighting is estimated by our algorithms.
When Check in-check out data is available no estimation is required to construct the same view.
About the inferences done by algorithms:
Inference of passenger alighting location
The algorithm builds a statistical model of the likely alighting location of each regular user based on several assumptions:
the symmetry of daily travels. Usually, in the morning you leave your home to go to work. You validate your card, and the system retrieves a log. But we don’t know where you get off the bus. At the end of the day, usually you go back to your home
We also take into account the reproducibility of travel behavior : each Monday, at noon you play tennis, each Wednesday you pick up your children from the nanny …
Finally we assume that the travelers with a single trip ticket will follow the same behaviors
Automatic clustering of network into zones
Dynamic zoning is obtained by aggregating elements in OD matrices by their similarities in two complementary aspects, travel demand and geo-location. They form
a two-view representation of the problem; this permits us to adapt one of multi-view clustering methods, namely multi-view spectral clustering.
Source of data : Public transport Ticket validations
In most of the case only check-in data. Alighting is estimated by our algorithms.
When Check in-check out data is available no estimation is required to construct the same view.
About the inferences done by algorithms:
Inference of passenger alighting location: same as OD analysis
Vehicle Trip reconstruction merging fare and schedule data
We cope with the case when both information on bus ridership and schedules is available but no correspondence is established. Reasons why bus trips and schedules are available but not the assignment are several. In most cases, they come from different sources. Schedules are known in advance for one or multiple service seasons, while bus ridership is collected by vehicle tracking systems, on the daily basis. The correspondence is manually established by the operator and therefore is a subject of multiple omissions or errors. We address the problem of finding the optimal correspondence between real bus trips and schedules. We cope with the correspondence ambiguity when multiple matching choices may be possible on both sides. With this task being the combinatorial optimization problem, we develop an efficient matching algorithm. We process schedules and real trips which, like any real traffic data, are a subject of all kinds of traffic delays, missed trips, multiple types of service on the same line, additional services, etc.
Sources of data: Vehicle(bus tram , train, …) schedules
Either from public schedules (e.g. GTFS)
Either from real vehicle trips recorded by the CAD-AVL systems like ORBCAD
Strong diffrentiator:
Use of our Xerox Trip planner technology enables almost instant computation of 1 to all destinations from any schedule information.
While the rest of the data analysis have been using ticket data, there is another ecosystem that is often overlooked, but equally important source of information for improving bus services. Typically surveys are created to gather insights on customer satisfaction. But in the new millennial age, social media is bound to play a greater role in the way public transit agencies communicate with their customers. Towards this goal, Cityzen is a tool that XIG has developed
What it
Key messages:
Ultimate objective is to use transactions collected from transportation services together with various sources of open data in order to reconstruct a complete view of mobility patterns in an area
From this reconstructed view we can add algorithms and tools that help city planners to visualize, control, diagnose, predict and simulate mobility
Our primary target users are transportation authorities but this can benefit the whole ecosystem
For any metrics being analyzed:
The system allows views on MAPs (static or dynamic) and detailed graphs
The views are highly interactive and configurable
This enables a quick identification of salient information from the mass of data
Sources of data: Vehicle(bus tram , train, …) schedules adherence data
recorded by the CAD-AVL systems like ORBCAD
Key innovation:
Can be combined with vehicle load reconstruction in slide 6 for joint analyis of load and late/early events