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Stress in Projects


Ricardo Viana Vargas, MSc, IPMA-B, PMP
ricardo.vargas@macrosolutions.com.br

                  © BY RICARDO VIANA VARGAS. TODOS OS DIREITOS RESERVADOS
Ricardo Viana Vargas, MSc, IPMA-B, PMP
Ricardo Viana Vargas is a project, portfolio and risk management specialist. During the past 15 years, he has been responsible
for over 80 major projects in various countries in the areas of petroleum, energy, infrastructure, telecommunications,
information technology and finances, comprising an investment portfolio of over 18 billion dollars.


He was the first Latin American volunteer to be elected Chairman of the Board for the Project Management Institute (PMI),
the largest project management organization in the world with close to 500,000 members and certified professionals in 175
countries.

Ricardo Vargas has written ten books on project management, published in Portuguese and English, which have sold over
200,000 copies throughout the world. In 2005 he received the PMI Distinguished Award for his contribution to the
development of project management and the PMI Professional Development Product of the Year award for the PMDome®
workshop, considered the best project management training solution in the world.

He is a project management professor for various MBA courses, and actively participates on editorial boards for specialized
journals in Brazil and the United States. Vargas is a recognized reviewer of the PMBOK Guide, the most important reference in
the world for project management, and also chaired the official translation of PMBOK into Portuguese.

He is a chemical engineer and holds a master’s degree in Industrial Engineering from UFMG (Federal University of Minas
Gerais). Ricardo Vargas also holds a Master Certificate in Project Management from George Washington University and is
certified both as a Project Management Professional (PMP) by PMI and as IPMA-B by the International Project Management
Association. He attended the Program on Negotiation for Executives at Harvard Law School.

Over an eleven year timeframe, which began in 1995, Ricardo, in conjunction with two partners, established one of the most
solid Brazilian businesses in the area of technology, project management and outsourcing, which had a staff of 4,000
collaborators and an annual income of 50 million dollars in 2006, when Ricardo Vargas sold his share of the company to
dedicate himself on a fulltime basis to the internationalization of his project management activities.

He is a member of the Association for Advancement of Cost Engineering (AACE), the American Management Association
(AMA), the International Project Management Association (IPMA), the Institute for Global Ethics and the Professional Risk
Management International Association (PRMIA).

                                                                                                                                 2
                      © BY MACROSOLUTIONS SA. TODOS OS DIREITOS RESERVADOS
Definition of Stress


  Stress is an organic response
  to pressure, responsibilities,
  and real or imaginary threats

  Stress is a response, not a
  cause

        © BY RICARDO VIANA VARGAS. TODOS OS DIREITOS RESERVADOS
Three Stage Reaction

   The reaction to any kind of stress
    can be classified in three stages


                     Alarm reaction


                   Resistance stage


                   Exhaustion stage


        © BY RICARDO VIANA VARGAS. TODOS OS DIREITOS RESERVADOS
Alarm Reaction




                                             As the body wants to confront
                                                or avoid the cause, it goes
  It happens when the body                   through a phisiological change,
                                                like an increase in cardiac
     perceives the stressor
                                               beat, blood pressure, blood
                                                          flow, etc




          © BY RICARDO VIANA VARGAS. TODOS OS DIREITOS RESERVADOS
Resistance Stage


When the body adapts
itself or resists to the
stressor


If the stressor is
defeated, the body
recovers from the
problems caused
during the alarm stage
Exhaustion Stage

 When the stress persists longer than
 the body can resist, the alarm stage
 kicks back in but, right now the body
 can no longer resist.


 The person can suffer from
 headaches, cardiac arrests, etc




 Pathological problem.



          © BY RICARDO VIANA VARGAS. TODOS OS DIREITOS RESERVADOS
Types of Stress

 Eustress – it’s the good stress, motivating, which
 contributes to an increase in performance

 • Ex.: Student that sees an exam as a challenge. Project team that faces
   the challendes of a cost reduction or schedule acceleration as a
   means to overcome its own limits.

 Distress – it’s the bad, destructive, demotivating
 stress, which reduces the ability to react. A person with
 distress thinks he/she has no control of the situation.
 • Ex.: A project manager that faces the leave of an important team
   member may be blown away by fear, losing trust and self-esteem.




           © BY RICARDO VIANA VARGAS. TODOS OS DIREITOS RESERVADOS
Causes for Stress

                                 Role
                                ambigu
                                  ity




                                  Role
                                  over
                                  load


       © BY RICARDO VIANA VARGAS. TODOS OS DIREITOS RESERVADOS
Performance x Stresse


                                                                       Best relationship
                                                                       between Stress and
                                                                       R el aç ão óti m a

                                                                       Performance
 P e rfo rm an ce




                       X                           Y                          Z

                                           N ív e l dLevel ss
                                           Stress e S tre


                    © BY RICARDO VIANA VARGAS. TODOS OS DIREITOS RESERVADOS
Visit
   www.ricardo-vargas.com
to access other presentations,
podcasts, videos and technical
content about project , risk and
    portfolio management.

           © BY MACROSOLUTIONS SA

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Stress in Projects

  • 1. Stress in Projects Ricardo Viana Vargas, MSc, IPMA-B, PMP ricardo.vargas@macrosolutions.com.br © BY RICARDO VIANA VARGAS. TODOS OS DIREITOS RESERVADOS
  • 2. Ricardo Viana Vargas, MSc, IPMA-B, PMP Ricardo Viana Vargas is a project, portfolio and risk management specialist. During the past 15 years, he has been responsible for over 80 major projects in various countries in the areas of petroleum, energy, infrastructure, telecommunications, information technology and finances, comprising an investment portfolio of over 18 billion dollars. He was the first Latin American volunteer to be elected Chairman of the Board for the Project Management Institute (PMI), the largest project management organization in the world with close to 500,000 members and certified professionals in 175 countries. Ricardo Vargas has written ten books on project management, published in Portuguese and English, which have sold over 200,000 copies throughout the world. In 2005 he received the PMI Distinguished Award for his contribution to the development of project management and the PMI Professional Development Product of the Year award for the PMDome® workshop, considered the best project management training solution in the world. He is a project management professor for various MBA courses, and actively participates on editorial boards for specialized journals in Brazil and the United States. Vargas is a recognized reviewer of the PMBOK Guide, the most important reference in the world for project management, and also chaired the official translation of PMBOK into Portuguese. He is a chemical engineer and holds a master’s degree in Industrial Engineering from UFMG (Federal University of Minas Gerais). Ricardo Vargas also holds a Master Certificate in Project Management from George Washington University and is certified both as a Project Management Professional (PMP) by PMI and as IPMA-B by the International Project Management Association. He attended the Program on Negotiation for Executives at Harvard Law School. Over an eleven year timeframe, which began in 1995, Ricardo, in conjunction with two partners, established one of the most solid Brazilian businesses in the area of technology, project management and outsourcing, which had a staff of 4,000 collaborators and an annual income of 50 million dollars in 2006, when Ricardo Vargas sold his share of the company to dedicate himself on a fulltime basis to the internationalization of his project management activities. He is a member of the Association for Advancement of Cost Engineering (AACE), the American Management Association (AMA), the International Project Management Association (IPMA), the Institute for Global Ethics and the Professional Risk Management International Association (PRMIA). 2 © BY MACROSOLUTIONS SA. TODOS OS DIREITOS RESERVADOS
  • 3. Definition of Stress Stress is an organic response to pressure, responsibilities, and real or imaginary threats Stress is a response, not a cause © BY RICARDO VIANA VARGAS. TODOS OS DIREITOS RESERVADOS
  • 4. Three Stage Reaction The reaction to any kind of stress can be classified in three stages Alarm reaction Resistance stage Exhaustion stage © BY RICARDO VIANA VARGAS. TODOS OS DIREITOS RESERVADOS
  • 5. Alarm Reaction As the body wants to confront or avoid the cause, it goes It happens when the body through a phisiological change, like an increase in cardiac perceives the stressor beat, blood pressure, blood flow, etc © BY RICARDO VIANA VARGAS. TODOS OS DIREITOS RESERVADOS
  • 6. Resistance Stage When the body adapts itself or resists to the stressor If the stressor is defeated, the body recovers from the problems caused during the alarm stage
  • 7. Exhaustion Stage When the stress persists longer than the body can resist, the alarm stage kicks back in but, right now the body can no longer resist. The person can suffer from headaches, cardiac arrests, etc Pathological problem. © BY RICARDO VIANA VARGAS. TODOS OS DIREITOS RESERVADOS
  • 8. Types of Stress Eustress – it’s the good stress, motivating, which contributes to an increase in performance • Ex.: Student that sees an exam as a challenge. Project team that faces the challendes of a cost reduction or schedule acceleration as a means to overcome its own limits. Distress – it’s the bad, destructive, demotivating stress, which reduces the ability to react. A person with distress thinks he/she has no control of the situation. • Ex.: A project manager that faces the leave of an important team member may be blown away by fear, losing trust and self-esteem. © BY RICARDO VIANA VARGAS. TODOS OS DIREITOS RESERVADOS
  • 9. Causes for Stress Role ambigu ity Role over load © BY RICARDO VIANA VARGAS. TODOS OS DIREITOS RESERVADOS
  • 10. Performance x Stresse Best relationship between Stress and R el aç ão óti m a Performance P e rfo rm an ce X Y Z N ív e l dLevel ss Stress e S tre © BY RICARDO VIANA VARGAS. TODOS OS DIREITOS RESERVADOS
  • 11. Visit www.ricardo-vargas.com to access other presentations, podcasts, videos and technical content about project , risk and portfolio management. © BY MACROSOLUTIONS SA