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EV
     VITAND ERROS DUR
           DO         RANTE A FOR
                          E     RMAÇÃ DO
                                    ÃO
  TIME: ENCO
           ONTRAN
                NDO A PESSO
                     AS    OAS CE
                                ERTAS P
                                      PARA
               CA
                ADA FU
                     UNÇÃO USAND O M
                                DO MBTI®
         (D
          DISPON
               NIBILIZA
                      ADO AP
                           PENAS EM ING
                                      GLÊS)



                           Ric
                             cardo Viana Vargas, M
                                       a         MSc, IPMA
                                                         A-B, PMP
                               Professor – G
                                           Getulio Vargas Foundation (F FGV) – Brasil
                Professor – Fun
                P             ndação Institut de Administ
                                            to            tração (FIA – U
                                                                        USP) - Brasil
                                                   Partner – Macrosolutiions – Brasil
                                                         r
                                                   ricardo.var
                                                             rgas@macrosolu
                                                                          utions.com.br

                                         © Ric
                                             cardo Viana Vargas. Todos os Direito Reservados.
                                                                                os




                                                                         Pub
                                                                           blicações
                                                          PM Global Cong
                                                           MI             gress EMEA
                                                          Ediinburgh - Scot
                                                                          tland - 2005




1/12
ABSTRAC
      CT
This article presents a vision of the modells of preferences pres
           e                                                        sented by the Myers
Briggs Typ Indicator (MBTI) a
           pe         r©         and its appllication for the Staff A
                                                                    Acquisition. U
                                                                                 Using the
comprehen  nsion of the relation between th 16 MBT Types wiith the maiin project
                                  b         he           TI
Manageme   ent functionns, is pos ssible to aattribute functions ins side the p project in
concordance with the individual p preferences, increasing the motivaation of the team and
reducing potentials conflicts and problems in the project.
                                  p                       .

TEAM AC
      CQUISITION IN THE P
               N        PROJECT
The projec human r
         ct          resources area is one of the P
                               a         e         PMBOK Gu uide 3rd (PMI 2004)
knowledge areas that the manage and project team hav requested more atten
         e                     er                  ve        d          ntion.
As reporte in the G
           ed          Guide, the P Project Hum man Resources Manag   gement includes the
processes required to make the m    most effectiv use of hu
                                                ve        uman resour rces involved with the
                                                                                  d
project. It includes all project stak
                                    keholders: ssponsors, cu
                                                           ustomers, in
                                                                      ndividual co
                                                                                 ontributors
and others The main processes are describ below a Exhibit 1 provides the mind
           s.                                   bed        and
map of the processes.
           e             .

       → Humman Resou    urces Planning – Ide entifying an docume
                                                         nd        enting projeect roles,
         resp
            ponsibilities, and repo
                                  orting relatio
                                               onships, as well as c
                                                         s          creating the staffing
                                                                               e
         management p   plan.
       → Acq
           quire Projec Team – O
                      ct       Obtaining the human res
                                           e         sources nee
                                                               eded to com
                                                                         mplete the
         pro
           oject.
       → Dev
           velop Project Team– I Improving t
                                           the competencies and interaction of team
                                                                          n
         members to ennhance proje performance.
                                 ect
       → Manage Proje  ect Team - Tracking team me
                                          g           ember perf
                                                               formance, providing
         feeddback, resolving issues, and coordinating changes to enhance project
                                                                         e
         perrformance.




                                                       Exhib 1 – Human Res
                                                           bit           sources Management Processes.

These proc
         cesses inter
                    ract with ea other an with the process in the other knowledge
                               ach         nd
areas. Eac process may invo
         ch         s          olve effort f
                                           from one o more in
                                                    or       ndividuals o groups
                                                                        or
depending on the need of the project.
                     ds
The staff a
          acquisition a
                      approached in this paper involves the increase of the capability to
find the mo adequate profession to each p
          ost          e        nal         project func
                                                       ction (VARGA 2004).
                                                                   AS,



2/12
MYERS-B
      BRIGGS TY INDICA
              YPE    ATOR® (M
                            MBTI®)
The purpose of the M   Myers-Briggs Type Indicator® (MB
                                   s                    BTI®) perso onality inven
                                                                                ntory is to
make the theory of ps
            t          sychologica types des
                                  al         scribed by C G. Jung understand
                                                         C.                     dable and
useful in ppeople’s live The ess
                       es.         sence of th theory is that much seemingly random
                                             he         s           h            y
variation in the behav
           n           vior is actua quite o
                                   ally      orderly and consistent, being due to basic
                                                                                e
difference in the way in
                       ndividual pre to use t
                                   efer      their perception and jud
                                                                    dgment.
The Myers  s-Briggs Type Indicato or® was de
                                           eveloped by Isabel Br
                                                     y         riggs Myers and her
                                                                         s
mother, Ka  atharine Co
                      ook Briggs, to make C.G. Jung's theory of psychologgical type
practical an useful in people's liv
           nd                     ves.
With MBTI® people le   earn to identify their c
                                              characteristic their po
                                                           cs,      oints of stre
                                                                                ength and
developme and the kinds of w
          ent                     work more a adequate to their type, special ab
                                                          o                     bilities and
expectation MBTI® a
          ns.          also indicate how relat
                                   es          tionships an aptness can be deve
                                                          nd         c           eloped for
personal as well as for organizatio
           s          r           onal successs.
MBTI® furt
         ther indicate
                     es:

       → How to improv interperso
           w         ve         onal relationships
       → How to improv the ability to lead with efficiency
           w         ve          y            h
       → How to deepen self-knowlledge
           w         n
       → How to create more produ
           w                    uctive and p
                                           participating work teams
                                                                  s
    → How to endo
            w           ow your o  organization with high  her patterns of efficie
                                                                        s         ency and
        prooductivity.
The MBTI ® test is a     applied by CPP (Cent for Appllications of Psychologiical Type)
                                               ter
through a questionna    aire with 93 multiple chhoice quest tions, tabula
                                                                        ated throug a data
                                                                                  gh
bank with m millions of p
                        people who have alread used MBT
                                              dy            TI®. The res is prese
                                                                        sult      ented with
4 letters that picture th exercise of the indiv
                         he                    vidual prefer
                                                           rences regarding perce eption and
judgment, a follows:
            as

       → E o I – Whe the pers
            or       ere    son prefers to focus his/her atte
                                      s                     ention (Extr
                                                                       roverts or
         Intr
            roverts)
       → S o N – How t person o
           or        the      obtains infor
                                          rmation abo things (S
                                                    out       Sensors or In
                                                                          ntuitives)
       → T or F – How th person ta
                       he        akes decisio (Thinking or Feeling
                                            ons                  g)
    → J o P – How the person guides him/herself r
          or        w                                   regarding th world (Ju
                                                                   he        udging or
        Per
          rceiving)
The Internnet has a series of tests av     vailable to MBTI®, such as t      the sites
http://www
         w.humanmet  trics.com an http://blo
                                nd         oginality.love
                                                        e-productions.com.




3/12
THE SIXTEEN TYPE
               ES                                 1



By combining the indiv
                     vidual prefer
                                 rences we have the sixt
                                           h           teen psychoological Typ
                                                                             pes. Isabel
Briggs Mye has prep
         ers         pared a bas set of ch
                                 sic      haracteristics for each o these type as will
                                                       s          of          es,
be presented below.

                                                          SEN
                                                            NSORS                 INTUITIV
                                                                                         VES
                                                        With           Wit
                                                                         th                   With
                                                      Thinking
                                                             g        Feeling               Thinking
                                     Judging




                                                                                                           Judging

                                                                                                                        EXTRAVERTS
                        INTROVERTS

                                     Jdi




                                                       ISTJ      ISFJ          INFJ           INTJ



                                                       ISTP      ISFP          INFP           INTP
                                     Perceiving




                                                                                                           Perceiving
                                          ii
                        EXTRAVERTS




                                                                                                                        INTROVERTS
                                     P




                                                       ESTP      ESFP          ENFP           ENTP



                                                                                                           Judging
                                     Judging
                                     Jdi




                                                       ESTJ      ESFJ          ENFJ           ENTJ



                                                                 Exhibit 1 – Sixteen Psycholog
                                                                                             gical Types (©Consulting Psychologiists Press Inc.).

ISTJ - Qu uite, serious earn suc
                       s,          ccess by th horoughnes and dep
                                                            ss          pendability. Practical,
matter-of-fa realistic and respo
           act,        c,          onsible. Dec
                                              cide logically what shou be done and work
                                                            y           uld
toward it steadily, rega
                       ardless of d
                                  distractions. Take pleas  sure in making everythin orderly
                                                                                    ng
and organiz – their w
           zed         work, their h
                                   home, their life. Value tr
                                                            raditions and loyalty.
                                                                        d
ISFJ - Quie friendly, r
           et,        responsible, and consccientious. Co
                                                        ommitted and steady in meeting
                                                                             n
their obliga
           ations. Thor
                      rough, pains
                                 staking, and accurate. Loyal, con
                                            d                    nsiderate, notice and
remember specifics a  about people who are important to them, c
                                           e                      concerned with how
others feel. Strive to create an orderly and harmoniou environm
                                           d            us       ment at wor and at
                                                                             rk
home.
INFJ - See meaning and connec
          ek                   ction in idea relations
                                            as,         ships, and material pos
                                                                   m           ssessions.
Want to understand what motivates pe
                   d                        eople and are insightful about others.
Conscientio and com
           ous      mmitted to t
                               their firm va
                                           alues. Develo a clear v
                                                        op         vision about how best
to serve the common g
           e        good. Organized and d  decisive in im
                                                        mplementing their vision
                                                                   g           n.
INTJ - Hav original m
           ve         minds and great drive for impleme
                                 g                     enting their ideas and achieving
their goals. Quickly se patterns in external e
           .          ee                     events and develop lonng-range ex
                                                                             xplanatory
perspective When c
           es.        committed, organize a job and c  carry it thro
                                                                   ough. Skepptical and




1
    Excerpted fro Introduction t Type by Isabe Briggs Myers published by CP Inc.
                om             to            el                           PP.




4/12
independen have hig standard of comp
          nt,     gh       ds      petence and performan – for th
                                             d         nce      hemselves
and others.
ISTP - Tole
          erant and fle
                      exible, quiet observers until a problem appears, then act quickly to
find workab solutions. Analyze w
           ble                     what makes things wo and read get thro
                                               s           ork     dily       ough large
amounts of data to iso
           f          olate the cor of practic problems Interested in cause a effect,
                                   re          cal          s.     d           and
organize fa
          acts using lo
                      ogical princip
                                   ples, value e
                                               efficiency.
ISFP - Quiet, friendly, sensitive, a
                                   and kind. Enjoy the pre
                                                         esent momeent, what’s going on
around the
         em. Like to have their own space and to wo within th own tim frame.
                                             e           ork       heir        me
Loyal and committed to their valu and to people who are impor
                                    ues                  o         rtant to them Dislike
                                                                               m.
disagreemeents and co onflicts; do n force the opinions or values on others.
                                   not        eir                  n
INFP - Idea alistic, loyal to their valu and to p
                                       ues       people who are importa to them. Want an
                                                                        ant
external life that is con
            e            ngruent with their values Curious, q
                                      h          s.          quick to see possibilitie can be
                                                                        e            es,
catalysts fo implemen
            or           nting ideas. Seek to undderstand peeople and to help them fulfill their
                                                                        o
potential. AAdaptable, fllexible, and accepting uunless a valu is threate
                                                             ue         ened.
INTP - Se  eek to dev  velop logic explanat
                                  cal           tions for e
                                                          everything that interes them.
                                                                        t        sts
Theoreticall and abstrract, interessted more in ideas th  han in socia interactio Quiet,
                                                                        al       on.
contained, flexible, an adaptab
                      nd           ble. Have u unusual abillity to focus in depth to solve
problems in their area of interest. Skeptical, s
          n                                    sometimes ccritical, alwa analytica
                                                                       ays       al.
ESTP - Flexxible and to
                      olerant, they take a prag
                                              gmatic appro
                                                         oach focuse immediat results.
                                                                   ed       te
Theories and concept
          a            tual explanaations bore them – th want to act energe
                                              e         hey       o         etically to
solve the p
          problem. Foc o n the here-and-n
                       cus                    now, sponta
                                                        aneous, enjo each moment that
                                                                   oy
they can b active with others. E
          be                       Enjoy mater comforts and style. Learn bes through
                                               rial      s                 st
doing.
ESFP - Outgoing, frienndly, and ac
                                 ccepting. $E
                                            Exuberant lo
                                                       overs of life, people, and material
                                                                                d
comforts. EEnjoy workin with othe to make things happ
                      ng         ers                    pen. Bring ccommon sen and a
                                                                                nse
realistic ap
           pproach to t
                      their work, and make work fun. F
                                             w         Flexible and spontaneous, adapt
readily to new people and enviro
            n         e           onments. LLearn best b trying a new skill w other
                                                        by                      with
people.
ENFP - W Warmly enthhusiastic an imaginative. See lif as full o possibilitie Make
                               nd                     fe         of          es.
connection between events an informatiion very qu
          ns                   nd                     uickly, and confidently proceed
                                                                            y
based on the patterns they see. Want a lot of affirmatio from oth
           t        s                                  on        hers, and re
                                                                            eadily give
appreciatio and sup
          on        pport. Spon ntaneous a
                                         and flexible, often rely on their ability to
                                                       ,         y
improvise a their ver
          and       rbal fluency.
ENTP - Qu uick, ingenio
                      ous, stimula
                                 ating, alert, and outspo
                                               a        oken. Resouurceful in so
                                                                               olving new
and challeenging prob blems. Ade ept at generating con   nceptual po
                                                                   ossibilities a
                                                                                and then
analyzing th
           hem strateg
                     gically. Good at reading other peop Bored b routine, w seldom
                                 d            g         ple.      by           will
do the sam thing the same way, apt to turn to one new interest afte another.
         me                                                         er




5/12
ESTJ - Pra actical, realis
                         stic, matter-of-fact. Dec
                                                 cisive, quick move to implement d
                                                             kly                  decisions.
Organize p projects and people to get things done, focus on getting results in the most
                        d                                              g
efficient wa possible. Take care o routine details. Have a clear set of logical s
           ay                         of                     e                   standards,
systematica follow th
            ally         hem and wa others to also. Force in imple
                                     ant         o            eful    ementing the plans.
                                                                                 eir
ESFJ - Warmhearte
          W          ed, conscieentious, an coopera
                                          nd          ative. Want harmony in their
                                                                 t
environmen work w
          nt;       with determination to establish it. Like to w
                                                                work with others to
complete ttasks accurrately and o time. Lo
                                on        oyal, follow through ev
                                                                ven in small matters.
Notice wha others n
          at        need in their day-by-da lives and try to pro
                                           ay         d         ovide it. Wa to be
                                                                           ant
appreciated for who th are and for what the contribut
          d          hey                   ey         te.
ENFJ - Wa arm, empath hetic, responnsive, and r responsible. Highly attuned to the e
                                                                                   emotions,
needs, and motivation of others Find pote
           d          ns          s.           ential in everyone, want to help ot
                                                                        t          thers fulfill
their potential. May act as catalysts for individ
                                                dual and gro growth. Loyal, resp
                                                            oup         .         ponsive to
praise and criticism. Sociable, facilitate o
          d                                    others in a group, an provide inspiring
                                                                        nd
leadership.
ENTJ - Fra ank, decisiv assume leadership readily. Qu
                      ve,                              uickly see illogical and inefficient
procedures and polic
           s          cies, develo and imp
                                   op        plement comprehensiv systems to solve
                                                                   ve
organizatio
          onal problem Enjoy long-term planning a
                       ms.                             and goal s   setting. Usuually well
informed, w read, enjoy expa
            well                  anding their knowledge and pass
                                                       e           sing it on t others.
                                                                               to
Forceful in presenting t
                       their ideas.

PROJECT MANAGE
      T      EMENT FUN
                     NCTIONS R
                             RELATED W
                                     WITH
PSYCHOL
      LOGICAL TY
               YPES
Based in th psycholo
             he        ogical types presented by the MBT ® it can be proven that in an
                                   s                   TI
environmen of project each one of the types has dete
             nt        ts,          e                  ermined inhe
                                                                  erent easine
                                                                             esses and
difficulties t the work in projects.
             to
Based in tthe work of KROEGER THUESE J. M. & RUTLEGE H. (2002) can be
                     f        R,       EN,                   E,          ),
consolidate the follow
          ed         wing aspec of each type: Work
                              cts                kplace Cont tribution, Pa
                                                                         athway to
the Profess
          sional Growt Leadersh Qualities Team Spirit and sugg
                     th,       hip      s,                   gested PM. Jobs.
ISTJ

       → Woorkplace Co
                     ontribution - Establishe order du
                                            es         utifully and steadily an works
                                                                              nd
         with the syste to mana and com
            hin       em         age        mplete tasks on time an under bud
                                                       s          nd          dget.
       → Pat
           thway to Pr   rofessional Growth - M Must learn t
                                                           that both oorganizationa change
                                                                                  al
         and people iss
           d             sues - idea that may violate tra
                                    as          y          adition - can play powwerful and
         pos
           sitive roles in organizatio
                         n           onal life.
       → Lea
           adership Qu ualities - Brings tasks to completiion efficient and dutif
                                                                      tly       fully while
         maintaining res
                       spect and order through hout the gro or organ
                                                          oup         nization.




6/12
→ Tea Spirit - T
            am          Teams, if w manage are a go
                                  well      ed,     ood way to distribute t
                                                                          tasks and
         commplete projects, but the importa work th is done is carried out by
                                   t        ant     hat       e           d
         indiividuals whe the team meetings a over.
                        en                  are
       → Sugggested PM Job - fin
                        M            nancial work, controlliing, technic problem solving,
                                                                       cal     m
         indiividual and isolated task
                                     ks.
ISFJ

       → Woorkplace Con ntribution - Offers quiet support, a sense of or
                                                t                      rder, and at
                                                                                  ttention to
         detail from beh
                       hind the scenes.
       → Pat
           thway to Pro
                      ofessional G
                                 Growth - Mu learn to be open to new possib
                                               ust                         bilities and
         cha
           anging situa
                      ations—-this flexibility c
                                 s             can often b the sup
                                                         be      pport someo
                                                                           one most
         nee
           eds.
       → Lea
           adership Qu  ualities - Produces res
                                              sults through one-on-o
                                                                   one relations
                                                                               ships and
         detail control a tends to perform tas oneself rather than delegate.
                        and         o          sks
       → Tea Spirit - Teams are worthwhile work units vital and important s
           am                                e           s,                   structures
         that are yet an
            t          nother arena in which to provide quiet, unassu
                                  a           o                     uming supp
                                                                             port to the
         organization an its people
                       nd         e.
       → Sug
           ggested PM Job – on to one re
                     M       ne        elationship, tasks with no delega
                                                                       ation, idea
         gen
           neration.
INFJ

       → Woorkplace Co  ontribution - Turns wo into a cause and injects—w
                                                ork                          with quiet,
         seriious focus - inspiration and devotio througho the organ
                                                on       out       nization.
       → Patthway to Proofessional Growth - Mu learn that his or her e
                                   G          ust         t          excitement about the
         futu and the possibilities it holds fo people is often overlo
            ure                    s          or                     ooked, burie as it is
                                                                                ed
         benneath a serio exterior.
                        ous
       → Lea
           adership Qu ualities - P
                                  Provides ins
                                             spirational and visiona direction with a
                                                                   ary
         moralistic or values-relat
                                  ted spin, wworking with focus t  toward cha
                                                                            ange and
         dev
           velopment.
       → Tea Spirit - T
           am          Teams are complex human system that need understan
                                   c                    ms                       nding and
         care and that, if well mana
                                   aged, can pr
                                              roduce insp
                                                        pirational, va
                                                                     aluable work
                                                                                k.
       → Sug
           ggested PM Job - idea inspiration visionary t
                     M           a         n,          tasks and p
                                                                 project man
                                                                           nagement,
         wor well with complex sit
           rk                    tuations.
INTJ

       → Woorkplace Co  ontribution - Provides organizatio
                                                         ons and gr
                                                                  roups with objective
         clar
            rity, vision, and stra ategic think
                                              king white driving to
                                                                  oward cha ange and
         impprovement.
       → Patthway to Pro
                       ofessional G
                                  Growth - Mu learn tha each idea for visionar change
                                             ust      at          a          ry
         brin with it u
            ngs        untold details to which someone will need to tend - the stresses
                                             h                    o          e
         bro
           ought on by visionary ch
                                  hange are re and painful.
                                             eal




7/12
→ Lea
           adership Quualities - Dra
                                   aws energy from the c
                                            y          complexity of future po
                                                                             ossibilities
         and shepherds individualls and grou
           d                                ups through uncertainty and cha
                                                       h                     ange with
         dec
           cisiveness and fairness.
       → Tea Spirit - T
            am        Teams are p
                                powerful and complicate systems that, if well designed
                                            d            ed
         and managed, can play a pivotal role in bringing a group or organizatio
            d                               e                      r           on’s vision
         to f
            fruition.
       → Sugggested PM Job - stra
                       M         ategic probblem-solving, able to w
                                                                  work with de
                                                                             etails and
         with uncertaint group org
            h          ty,       ganization.
ISTP

       → Woorkplace Coontribution - Solves pro
                                             oblems pra
                                                      actically and immediate with a
                                                                  d         ely
         calm clear-thin
            m,         nking resolv
                                  ve.
       → Patthway to Professional G
                                  Growth - Must learn that the comp  plexity of pe
                                                                                 eople and
         rela
            ationships de
                        eserves con
                                  nsideration a offers no quick fix.
                                              and
       → Leaadership Qu
                      ualities - Sets an examp to act ind
                                             ple        dependently and to atte to the
                                                                   y           end
         nee of the sh term, u
            eds        hort        unencumber by tradit
                                             red        tion, proced
                                                                   dure, or the demands
         of others.
            o
       → Tea Spirit - T
           am         Teams are often an irrita
                                o             ation and a d
                                                          diversion fro effective, practical
                                                                      om
         wor work tha is best do alone.
           rk,        at        one
       → Sugggested PM Job - conf
                     M          flict resolutio with calm and control, immedia action
                                              on        m                    ate
         task work we alone, pra
            ks,      ell        actical and direct projec tasks.
                                             d          ct
ISFP

       → Woorkplace Con
                      ntribution - Support peeople and th efforts w a gentle – almost
                                                          heir     with    e
         ano
           onymous – aattention to details and action in the moment.
                                                           e
       → Patthway to Professional Growth - Must learn to focus o the patt
                                                                on         terns and
         pro
           oblems beyo immedia concern - to look f and confront the sy
                     ond         ate        n         for                  ystemic or
         roo issues and not to ge lost in the foregroun solving o
           ot                    et         e         nd,       only the pro
                                                                           oblems of
         today.
       → Lea
           adership Quualities - Lea by exam
                                   ads     mple-by tend
                                                      ding to task details and providing
         gen
           ntle; unassuming suppo  ort.
       → Tea Spirit - T
           am           Teams are fine and can be fun, thro
                                                          ough they ar personally draining
                                                                     re
         and intrusive; q
           d            quiet support and dilige works are what mak teams eff
                                               ent                  ke         fective.
       → Sug
           ggested PM Job - hid
                       M        dden projec tasks, tas that mu be done without
                                          ct         sks     ust
         rew
           ward, quiet s
                       support.
INFP

       → Woorkplace Con  ntribution - Holds and protects the values wit
                                                             e           thin which a rooted
                                                                                    are
         indiividual, grou and orga
                         up,         anizational id
                                                  dentities —o
                                                             often serving as moral ballast for
         organizations a teams.
                         and
       → Patthway to Pr
                      rofessional G
                                  Growth - M
                                           Must learn to face conflict and con
                                                       o                     nfront it in
         the moment.


8/12
→ Lea
           adership Qualities - A  Appeals to values thr
                                                       rough perssonal relatio
                                                                             onships -
         con
           ntrolling task and people in such a way that those conc
                        ks                                       cerned do n notice
                                                                             not
         they are being controlled a all.
            y                      at
       → Tea Spirit - Though te
           am                    eamwork is difficult a
                                           s          and draining collabora
                                                                 g,         ating and
         wor
           rking togeth to pool resources an ideas is v
                      her                  nd         valuable and motivating
                                                                 d          g.
       → Sug
           ggested PM Job – team support, in
                    M          m           ntuitive jobs team mora ballast.
                                                       s,        al
INTP

       → Woorkplace Con ntribution - Uses clever
                                               rness and in
                                                          ndependent thinking to problem-
         solv and re
            ve          einvent, an nd in an easygoing unassum
                                                         g        ming manne prods
                                                                                er
         organizational c
                        change and improveme
                                    d          ent.
       → Pat
           thway to Professional Growth - Must learn tha connectat          ting and
         com
           mmunicating with other people is important – great solu
                      g                                          utions and ideas are
         ado
           opted and e
                     enacted thro
                                ough person relationsh
                                          nal         hips.
       → Lea
           adership Quualities - Cre
                                   eates and w works towar a vision a a bette solution
                                                         rd         and     er
         and allows others to follow at their ow pace and ability.
           d                       w           wn        d
       → Tea Spirit - A team is ok if it allow members to enter on their own t
            am                    kay        ws        s          n          terms and
         to c
            contribute in their own way – but the best v
                                  n           t        visioning and problem solving is
         don in isolatio
            ne         on.
       → Sugggested PM Job – va
                       M         alorize each contributio in a team isolated problem-
                                                        on        m,
         solv
            ving, technic project jo financial control.
                        cal        ob,
ESTP

       → Woorkplace Contribution - Goes with the flow, ad dapts to the unexpecte allows
                                                                     e         ed,
         variiables, and d
                         delivers wha needs to be delivered
                                    at                    d.
       → Patthway to Professional G
                                  Growth - Must learn to be patient with routine and to
                                                       o                       es
         be aware that others may find comfo in structure, rules, a contem
                                  y         ort                   and        mplation of
         futu possibilit
            ure        ties.
       → Lea
           adership Quualities - Kee oneself and others on their toe by being open and
                                   eps                             es
         resp
            ponsive to t unexpec
                       the         cted and ab
                                             bandoning r
                                                       rules of hiera
                                                                    archy and tr
                                                                               radition in
         the name of ex
                      xpediency.
       → Tea Spirit - T
            am          Teams can be fun; how
                                    b        wever, without constant action and variation,
         or in dull meetings, they ca run agrou
                                    an        und.
       → Sugggested PM Job – wo well with unpredict
                     M        ork       h         table job, w
                                                             without hiera
                                                                         archy and
         trad
            dition.
ESFP

       → Woorkplace Contribution - Provides hhigh-spirited energy tha keeps a variety of
                                                         d          at
         peo
           ople and act
                      tions moving in positive ways.
                                  g          e
       → Patthway to Pr rofessional Growth - M
                                             Must learn t stretch t face the negative,
                                                          to         to
         stre
            essful, and e
                        even hostile moments o work life is not always a barrel of fun.
                                             of           s          s           f




9/12
→ Lea
        adership Qu ualities - Has a personall and often p
                                 s                       playful go-w
                                                                    with-the-mom
                                                                               ment style
      that can be hig motivatiing to others
         t          ghly                     s.
    → Tea Spirit - T
        am          Teamwork is the best way to app
                                                  proach any endeavor; the entire
      wor
        rld’s a team and only g
                   m,         good can co
                                        ome from su joined e
                                                  uch      efforts.
    → Sugggested PM Job – div
                  M         verse cultur team manager, gro
                                       ral               oup problem
                                                                   m-solving,
      glob project m
         bal       managemen
                           nt.
ENFP

    → Woorkplace Coontribution - Motivat tes and in  nvigorates thought in
                                                                         nspiration,
      enthusiasm, an unyielding attention to personal relationship
                   nd                     t                      ps.
    → Pat
        thway to Professiona Growth - Must llearn to follow proje
                               al                                     ects and
      com
        mmitments through to completion and to be aware tha one’s wiide mood
                                          n        e         at
      swings can frus
                    strate and confuse thos with who he or she works.
                               c          se       om        e
    → Leaadership Qu
                   ualities - M
                              Motivates, inspires, and cajoles pe
                                                     d          eople to ac
                                                                          ccomplish
      task and to de
         ks        evelop both personally and profess
                              h                      sionally.
    → Tea Spirit - T
        am          Teams are fu and energizing – especially whe conflict, hierarchy,
                                 un                            en
      and tight time lines can be avoided.
        d            l          e
    → Sugggested PM Job – tea motivato group p
                  M           am        or,        problem-solv
                                                              ving, optimistic team
      lead that believe that wo together is the best work.
         der                  ork
ENTP

    → Woorkplace Coontribution - Regards tthe workpla ace as a syystem to be moved,
                                                                           e
      cha
        allenged, an reconfigu
                   nd          ured so that learning is constant a
                                          t           s          and worthw
                                                                          while tasks
      are accomplish
                   hed.
    → Pat
        thway to Pro
                   ofessional G
                              Growth - Mu learn to focus ener on follow
                                         ust                 rgy      w-through
      and completion - even wh one dee
        d          n         hen       ems them booring and to remember that wide
                                                             o
      mood swings c send mixed signals
                   can                  s.
    → Lea
        adership Qu ualities - Empowers one
                                          eself and oth
                                                      hers by cha
                                                                allenging, co
                                                                            onfronting,
      and even tak
        d           king an opposing point of view to enhanc each in
                                                                 ce         ndividual’s
      con
        ntribution to the end ressult.
    → Tea Spirit - T
         am          Teams are one more important ve    ehicle for ea
                                                                    arning - an arena for
      test
         ting ideas, d
                     discussing d
                                differences, and collabo
                                                       orating on re
                                                                   esults.
    → Sugggested PM Job – change mana
                  M                 agement, ch
                                              hange leade conflict resolution
                                                        er,
      from opposing points of view.
         m
ESTJ

    → Woorkplace Con ntribution - Drives to ta charge, to see the p
                                             ake                  practical fac
                                                                              cilitation of
      a ta
         ask, and to complete it with dispatc and skill.
                     c                        ch
    → Pat thway to P Professional Growth - Must learn to be les hard-cha
                                                         n    ss       arging by
      liste
          ening to and allowing allternative vie
                     d                         ewpoints.
    → Lea
        adership Qualities - T  Takes cha       arge, demands 1oyalt
                                                                   ty, pushes hard to
      acc
        complish a task, and tellls it like it is.


10/12
→ Tea Spirit - T
        am         Teams are a effective t
                             an          tool for acco
                                                     omplishing t
                                                                tasks as lon as they
                                                                           ng
      are well manag and peo
                   ged       ople’s roles and goals a defined.
                                                     are
    → Sugggested PM Job – pra
                  M         actical team manager, quick answ problem
                                       m                   wer     m-solving,
      role manageme execution manager.
         e        ent,
ESFJ

    → Woorkplace Co ontribution - Builds a harmonio
                                                  ous environment that supports
      per
        rsonal achiev
                    vement and task accom
                               d         mplishment.
                                                   .
    → Patthway to Pr
                   rofessional G
                               Growth - Must learn to accept diff
                                                        o          ferences, alllow them
      to b expresse and reco
         be        ed,         ognize that c
                                           conflict is no always de
                                                        ot        estructive.
    → Lea
        adership Qu
                  ualities - Pro
                               ojects inspiration and g
                                                      graciousness with a con
                                                                 s          nstant yet
      gen nudge to
        ntle       oward task completion.
    → Tea Spirit - T
         am        Teams are g
                             good and can be productive; how
                                                           wever, argum
                                                                      ments and
      disa
         agreements should not be tolerated.
                   s
    → Sugggested PM Job – ha
                  M           armonious tteam manager, good supporting individual
      task do not a
         ks,      accept intole
                              erances from the team members.
                                         m
ENFJ

    → Woorkplace Co ontribution - Persona
                                        ally inspires and motivates all to work
                                                    s
      har
        rmoniously for the comm good.
                               mon
    → Pat
        thway to Proofessional G
                               Growth - Mu learn that not all sit
                                          ust                   tuations nee rescue
                                                                           ed
      and that disagr
        d           reements ar not perso
                               re        onal attacks.
    → Lea
        adership Qu ualities - Em
                                mpowers oth
                                          hers to accoomplish what needs to be done
                                                                          o
      by n
         nurturing relationships and making personal ap
                                 a                    ppeals.
    → Tea Spirit - Teams are good, peop are goo and wor is good when the
        am                               ple  od,     rk
      theme of toget
                   therness driv the task
                               ves      k.
    → Sugggested PM Job – po
                     M            ositive team leader, optimistic po
                                             m                     oint of view nurture
                                                                              w,
      rela
         ationships, c
                     conflict resolution from team memb
                                              t        bers.
ENTJ

    → Wo orkplace Co   ontribution - Through hard-cha
                                             h          arging arguuments and action,
                                                                               d
      inte
         ellectually ins
                       spires and c
                                  challenges e
                                             everyone to experience a vision and to move
                                                                               d
      tow
        ward its fulfillment with d
                                  dispatch.
    → Patthway to Proofessional G
                                Growth - Mu learn to allow time f others to develop
                                          ust                   for       o
      at their own pa and leve of commit
                    ace         el        tment.
    → Lea
        adership Quualities - Is ta
                                  ask-driven and demand
                                             a         ding, with a motivationa spin for
                                                                              al
      eve
        eryone to ge on board and move to
                   et                        oward achie
                                                       eving the go
                                                                  oal.
    → Tea Spirit - Teams ca be good and do provide opportunities for more
         am                   an        d
      invo
         olvement - a long as t task is c
                    as         the      completed a the gro
                                                  and     oup’s proces do not
                                                                     ss
      slow or water d
         w          down the vis
                               sion.
    → Sug
        ggested PM Job – in
                 M        ntuitive tea leader, intellectual leader, tas driven
                                     am                               sk
      manager.


11/12
CONCLUS
      SIONS
The aim of this article iis to associa the theo proposed by C. G. J
                                     ate        ory         d          Jung and th need to
                                                                                   he
accomplish a judicious and well-s
            h            s           succeeded human resources sele    ection for the project.
With the alllocation of the psycho  ological type that are a
                                                es         aligned to th functions they will
                                                                        he          s
represent, the probab  bility of turn
                                    n-over is redduced, thus increasing the motiva
                                                           s           g            ation and
facilitating t develop
             the       pment of the team. Fina it is imp
                                    e           ally,      portant to st
                                                                       tress that th
                                                                                   here is not
a better or worse typ All types have strong and we features and, in a project’s
             r         pe.           s                    eak          s,
human res    sources seelection, se everal other factors, dynamics and proce       esses will
complemen MBTI® in the adequa selection and alloca
             nt        n             ate                   ation of the project’s res
                                                                                    sources.

REFEREN
      NCES
FLANES, S. W. & L
        S       LEVIN, G. (
                          (2001). Peo
                                    ople Skills for Project Managers Vienna:
                                                          t        s.
Manageme Concept
        ent     ts.

GEYER, P. (2000) Th MBTI© and its use in Organiizations: An Overview. Website
                   he                     e                   n     .
http://mem
         mbers.ozema
                   ail.com.au/~
                              ~alchymia/lib
                                          brary/mbtiorg.html.

KROEGER, O, THUESSEN, J. M. & RUTLEGE H. (2002). Type Talk at Work: H
                                     E,                             How to the
16 Persona Types D
         ality   Determine Y
                           Your Succes on the Job. New York: Dell Publiishing.
                                     ss

MYERS, I. B. & MYER P. B. (1997). Ser H
                  RS,                 Humano é S Diferente São Paulo Editora
                                               Ser       e.        o:
Gente.

MYERS, I. B. (1995). I
                     Introdução à Teoria do Tipos Psiicológicos. Palo Alto: C
                                          os                                Consulting
Psychologists Press.

PMI (2004 A guide to the Pro
        4).                  oject Manag gement Bo
                                                 ody of Know
                                                           wledge. 3rd Edition.
                                                                     d
Newton Sq
        quare: Project Managem
                             ment Institut
                                         te.

QUENK, N. L.(2000) In the Grip: U
                     n           Understand
                                          ding Type, S
                                                     Stress and In
                                                                 nferior Func
                                                                            ction. Palo
Alto: Consu
          ulting Psych
                     hologists Pre
                                 ess.

VARGAS, R. V. (20 004). Using Earned V
                            g          Value Mana agement Inndexes as a Team
Developme Factor a
         ent       and a Comppensation T
                                       Tool. Prague Project M
                                                  e:        Managemen Institute
                                                                     nt
Global Con
         ngress EMEA
                   A.

VERMA, V K. (1995). Human R
         V.                    Resource Sk
                                         kills for the Project Ma
                                                                anager vol. 2. Upper
Darby: Projject Manage
                     ement Institute.




12/12

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Evintando Erros Durante a Formacao do Time - Disponivel Apenas em Ingles

  • 1. EV VITAND ERROS DUR DO RANTE A FOR E RMAÇÃ DO ÃO TIME: ENCO ONTRAN NDO A PESSO AS OAS CE ERTAS P PARA CA ADA FU UNÇÃO USAND O M DO MBTI® (D DISPON NIBILIZA ADO AP PENAS EM ING GLÊS) Ric cardo Viana Vargas, M a MSc, IPMA A-B, PMP Professor – G Getulio Vargas Foundation (F FGV) – Brasil Professor – Fun P ndação Institut de Administ to tração (FIA – U USP) - Brasil Partner – Macrosolutiions – Brasil r ricardo.var rgas@macrosolu utions.com.br © Ric cardo Viana Vargas. Todos os Direito Reservados. os Pub blicações PM Global Cong MI gress EMEA Ediinburgh - Scot tland - 2005 1/12
  • 2. ABSTRAC CT This article presents a vision of the modells of preferences pres e sented by the Myers Briggs Typ Indicator (MBTI) a pe r© and its appllication for the Staff A Acquisition. U Using the comprehen nsion of the relation between th 16 MBT Types wiith the maiin project b he TI Manageme ent functionns, is pos ssible to aattribute functions ins side the p project in concordance with the individual p preferences, increasing the motivaation of the team and reducing potentials conflicts and problems in the project. p . TEAM AC CQUISITION IN THE P N PROJECT The projec human r ct resources area is one of the P a e PMBOK Gu uide 3rd (PMI 2004) knowledge areas that the manage and project team hav requested more atten e er ve d ntion. As reporte in the G ed Guide, the P Project Hum man Resources Manag gement includes the processes required to make the m most effectiv use of hu ve uman resour rces involved with the d project. It includes all project stak keholders: ssponsors, cu ustomers, in ndividual co ontributors and others The main processes are describ below a Exhibit 1 provides the mind s. bed and map of the processes. e . → Humman Resou urces Planning – Ide entifying an docume nd enting projeect roles, resp ponsibilities, and repo orting relatio onships, as well as c s creating the staffing e management p plan. → Acq quire Projec Team – O ct Obtaining the human res e sources nee eded to com mplete the pro oject. → Dev velop Project Team– I Improving t the competencies and interaction of team n members to ennhance proje performance. ect → Manage Proje ect Team - Tracking team me g ember perf formance, providing feeddback, resolving issues, and coordinating changes to enhance project e perrformance. Exhib 1 – Human Res bit sources Management Processes. These proc cesses inter ract with ea other an with the process in the other knowledge ach nd areas. Eac process may invo ch s olve effort f from one o more in or ndividuals o groups or depending on the need of the project. ds The staff a acquisition a approached in this paper involves the increase of the capability to find the mo adequate profession to each p ost e nal project func ction (VARGA 2004). AS, 2/12
  • 3. MYERS-B BRIGGS TY INDICA YPE ATOR® (M MBTI®) The purpose of the M Myers-Briggs Type Indicator® (MB s BTI®) perso onality inven ntory is to make the theory of ps t sychologica types des al scribed by C G. Jung understand C. dable and useful in ppeople’s live The ess es. sence of th theory is that much seemingly random he s h y variation in the behav n vior is actua quite o ally orderly and consistent, being due to basic e difference in the way in ndividual pre to use t efer their perception and jud dgment. The Myers s-Briggs Type Indicato or® was de eveloped by Isabel Br y riggs Myers and her s mother, Ka atharine Co ook Briggs, to make C.G. Jung's theory of psychologgical type practical an useful in people's liv nd ves. With MBTI® people le earn to identify their c characteristic their po cs, oints of stre ength and developme and the kinds of w ent work more a adequate to their type, special ab o bilities and expectation MBTI® a ns. also indicate how relat es tionships an aptness can be deve nd c eloped for personal as well as for organizatio s r onal successs. MBTI® furt ther indicate es: → How to improv interperso w ve onal relationships → How to improv the ability to lead with efficiency w ve y h → How to deepen self-knowlledge w n → How to create more produ w uctive and p participating work teams s → How to endo w ow your o organization with high her patterns of efficie s ency and prooductivity. The MBTI ® test is a applied by CPP (Cent for Appllications of Psychologiical Type) ter through a questionna aire with 93 multiple chhoice quest tions, tabula ated throug a data gh bank with m millions of p people who have alread used MBT dy TI®. The res is prese sult ented with 4 letters that picture th exercise of the indiv he vidual prefer rences regarding perce eption and judgment, a follows: as → E o I – Whe the pers or ere son prefers to focus his/her atte s ention (Extr roverts or Intr roverts) → S o N – How t person o or the obtains infor rmation abo things (S out Sensors or In ntuitives) → T or F – How th person ta he akes decisio (Thinking or Feeling ons g) → J o P – How the person guides him/herself r or w regarding th world (Ju he udging or Per rceiving) The Internnet has a series of tests av vailable to MBTI®, such as t the sites http://www w.humanmet trics.com an http://blo nd oginality.love e-productions.com. 3/12
  • 4. THE SIXTEEN TYPE ES 1 By combining the indiv vidual prefer rences we have the sixt h teen psychoological Typ pes. Isabel Briggs Mye has prep ers pared a bas set of ch sic haracteristics for each o these type as will s of es, be presented below. SEN NSORS INTUITIV VES With Wit th With Thinking g Feeling Thinking Judging Judging EXTRAVERTS INTROVERTS Jdi ISTJ ISFJ INFJ INTJ ISTP ISFP INFP INTP Perceiving Perceiving ii EXTRAVERTS INTROVERTS P ESTP ESFP ENFP ENTP Judging Judging Jdi ESTJ ESFJ ENFJ ENTJ Exhibit 1 – Sixteen Psycholog gical Types (©Consulting Psychologiists Press Inc.). ISTJ - Qu uite, serious earn suc s, ccess by th horoughnes and dep ss pendability. Practical, matter-of-fa realistic and respo act, c, onsible. Dec cide logically what shou be done and work y uld toward it steadily, rega ardless of d distractions. Take pleas sure in making everythin orderly ng and organiz – their w zed work, their h home, their life. Value tr raditions and loyalty. d ISFJ - Quie friendly, r et, responsible, and consccientious. Co ommitted and steady in meeting n their obliga ations. Thor rough, pains staking, and accurate. Loyal, con d nsiderate, notice and remember specifics a about people who are important to them, c e concerned with how others feel. Strive to create an orderly and harmoniou environm d us ment at wor and at rk home. INFJ - See meaning and connec ek ction in idea relations as, ships, and material pos m ssessions. Want to understand what motivates pe d eople and are insightful about others. Conscientio and com ous mmitted to t their firm va alues. Develo a clear v op vision about how best to serve the common g e good. Organized and d decisive in im mplementing their vision g n. INTJ - Hav original m ve minds and great drive for impleme g enting their ideas and achieving their goals. Quickly se patterns in external e . ee events and develop lonng-range ex xplanatory perspective When c es. committed, organize a job and c carry it thro ough. Skepptical and 1 Excerpted fro Introduction t Type by Isabe Briggs Myers published by CP Inc. om to el PP. 4/12
  • 5. independen have hig standard of comp nt, gh ds petence and performan – for th d nce hemselves and others. ISTP - Tole erant and fle exible, quiet observers until a problem appears, then act quickly to find workab solutions. Analyze w ble what makes things wo and read get thro s ork dily ough large amounts of data to iso f olate the cor of practic problems Interested in cause a effect, re cal s. d and organize fa acts using lo ogical princip ples, value e efficiency. ISFP - Quiet, friendly, sensitive, a and kind. Enjoy the pre esent momeent, what’s going on around the em. Like to have their own space and to wo within th own tim frame. e ork heir me Loyal and committed to their valu and to people who are impor ues o rtant to them Dislike m. disagreemeents and co onflicts; do n force the opinions or values on others. not eir n INFP - Idea alistic, loyal to their valu and to p ues people who are importa to them. Want an ant external life that is con e ngruent with their values Curious, q h s. quick to see possibilitie can be e es, catalysts fo implemen or nting ideas. Seek to undderstand peeople and to help them fulfill their o potential. AAdaptable, fllexible, and accepting uunless a valu is threate ue ened. INTP - Se eek to dev velop logic explanat cal tions for e everything that interes them. t sts Theoreticall and abstrract, interessted more in ideas th han in socia interactio Quiet, al on. contained, flexible, an adaptab nd ble. Have u unusual abillity to focus in depth to solve problems in their area of interest. Skeptical, s n sometimes ccritical, alwa analytica ays al. ESTP - Flexxible and to olerant, they take a prag gmatic appro oach focuse immediat results. ed te Theories and concept a tual explanaations bore them – th want to act energe e hey o etically to solve the p problem. Foc o n the here-and-n cus now, sponta aneous, enjo each moment that oy they can b active with others. E be Enjoy mater comforts and style. Learn bes through rial s st doing. ESFP - Outgoing, frienndly, and ac ccepting. $E Exuberant lo overs of life, people, and material d comforts. EEnjoy workin with othe to make things happ ng ers pen. Bring ccommon sen and a nse realistic ap pproach to t their work, and make work fun. F w Flexible and spontaneous, adapt readily to new people and enviro n e onments. LLearn best b trying a new skill w other by with people. ENFP - W Warmly enthhusiastic an imaginative. See lif as full o possibilitie Make nd fe of es. connection between events an informatiion very qu ns nd uickly, and confidently proceed y based on the patterns they see. Want a lot of affirmatio from oth t s on hers, and re eadily give appreciatio and sup on pport. Spon ntaneous a and flexible, often rely on their ability to , y improvise a their ver and rbal fluency. ENTP - Qu uick, ingenio ous, stimula ating, alert, and outspo a oken. Resouurceful in so olving new and challeenging prob blems. Ade ept at generating con nceptual po ossibilities a and then analyzing th hem strateg gically. Good at reading other peop Bored b routine, w seldom d g ple. by will do the sam thing the same way, apt to turn to one new interest afte another. me er 5/12
  • 6. ESTJ - Pra actical, realis stic, matter-of-fact. Dec cisive, quick move to implement d kly decisions. Organize p projects and people to get things done, focus on getting results in the most d g efficient wa possible. Take care o routine details. Have a clear set of logical s ay of e standards, systematica follow th ally hem and wa others to also. Force in imple ant o eful ementing the plans. eir ESFJ - Warmhearte W ed, conscieentious, an coopera nd ative. Want harmony in their t environmen work w nt; with determination to establish it. Like to w work with others to complete ttasks accurrately and o time. Lo on oyal, follow through ev ven in small matters. Notice wha others n at need in their day-by-da lives and try to pro ay d ovide it. Wa to be ant appreciated for who th are and for what the contribut d hey ey te. ENFJ - Wa arm, empath hetic, responnsive, and r responsible. Highly attuned to the e emotions, needs, and motivation of others Find pote d ns s. ential in everyone, want to help ot t thers fulfill their potential. May act as catalysts for individ dual and gro growth. Loyal, resp oup . ponsive to praise and criticism. Sociable, facilitate o d others in a group, an provide inspiring nd leadership. ENTJ - Fra ank, decisiv assume leadership readily. Qu ve, uickly see illogical and inefficient procedures and polic s cies, develo and imp op plement comprehensiv systems to solve ve organizatio onal problem Enjoy long-term planning a ms. and goal s setting. Usuually well informed, w read, enjoy expa well anding their knowledge and pass e sing it on t others. to Forceful in presenting t their ideas. PROJECT MANAGE T EMENT FUN NCTIONS R RELATED W WITH PSYCHOL LOGICAL TY YPES Based in th psycholo he ogical types presented by the MBT ® it can be proven that in an s TI environmen of project each one of the types has dete nt ts, e ermined inhe erent easine esses and difficulties t the work in projects. to Based in tthe work of KROEGER THUESE J. M. & RUTLEGE H. (2002) can be f R, EN, E, ), consolidate the follow ed wing aspec of each type: Work cts kplace Cont tribution, Pa athway to the Profess sional Growt Leadersh Qualities Team Spirit and sugg th, hip s, gested PM. Jobs. ISTJ → Woorkplace Co ontribution - Establishe order du es utifully and steadily an works nd with the syste to mana and com hin em age mplete tasks on time an under bud s nd dget. → Pat thway to Pr rofessional Growth - M Must learn t that both oorganizationa change al and people iss d sues - idea that may violate tra as y adition - can play powwerful and pos sitive roles in organizatio n onal life. → Lea adership Qu ualities - Brings tasks to completiion efficient and dutif tly fully while maintaining res spect and order through hout the gro or organ oup nization. 6/12
  • 7. → Tea Spirit - T am Teams, if w manage are a go well ed, ood way to distribute t tasks and commplete projects, but the importa work th is done is carried out by t ant hat e d indiividuals whe the team meetings a over. en are → Sugggested PM Job - fin M nancial work, controlliing, technic problem solving, cal m indiividual and isolated task ks. ISFJ → Woorkplace Con ntribution - Offers quiet support, a sense of or t rder, and at ttention to detail from beh hind the scenes. → Pat thway to Pro ofessional G Growth - Mu learn to be open to new possib ust bilities and cha anging situa ations—-this flexibility c s can often b the sup be pport someo one most nee eds. → Lea adership Qu ualities - Produces res sults through one-on-o one relations ships and detail control a tends to perform tas oneself rather than delegate. and o sks → Tea Spirit - Teams are worthwhile work units vital and important s am e s, structures that are yet an t nother arena in which to provide quiet, unassu a o uming supp port to the organization an its people nd e. → Sug ggested PM Job – on to one re M ne elationship, tasks with no delega ation, idea gen neration. INFJ → Woorkplace Co ontribution - Turns wo into a cause and injects—w ork with quiet, seriious focus - inspiration and devotio througho the organ on out nization. → Patthway to Proofessional Growth - Mu learn that his or her e G ust t excitement about the futu and the possibilities it holds fo people is often overlo ure s or ooked, burie as it is ed benneath a serio exterior. ous → Lea adership Qu ualities - P Provides ins spirational and visiona direction with a ary moralistic or values-relat ted spin, wworking with focus t toward cha ange and dev velopment. → Tea Spirit - T am Teams are complex human system that need understan c ms nding and care and that, if well mana aged, can pr roduce insp pirational, va aluable work k. → Sug ggested PM Job - idea inspiration visionary t M a n, tasks and p project man nagement, wor well with complex sit rk tuations. INTJ → Woorkplace Co ontribution - Provides organizatio ons and gr roups with objective clar rity, vision, and stra ategic think king white driving to oward cha ange and impprovement. → Patthway to Pro ofessional G Growth - Mu learn tha each idea for visionar change ust at a ry brin with it u ngs untold details to which someone will need to tend - the stresses h o e bro ought on by visionary ch hange are re and painful. eal 7/12
  • 8. → Lea adership Quualities - Dra aws energy from the c y complexity of future po ossibilities and shepherds individualls and grou d ups through uncertainty and cha h ange with dec cisiveness and fairness. → Tea Spirit - T am Teams are p powerful and complicate systems that, if well designed d ed and managed, can play a pivotal role in bringing a group or organizatio d e r on’s vision to f fruition. → Sugggested PM Job - stra M ategic probblem-solving, able to w work with de etails and with uncertaint group org h ty, ganization. ISTP → Woorkplace Coontribution - Solves pro oblems pra actically and immediate with a d ely calm clear-thin m, nking resolv ve. → Patthway to Professional G Growth - Must learn that the comp plexity of pe eople and rela ationships de eserves con nsideration a offers no quick fix. and → Leaadership Qu ualities - Sets an examp to act ind ple dependently and to atte to the y end nee of the sh term, u eds hort unencumber by tradit red tion, proced dure, or the demands of others. o → Tea Spirit - T am Teams are often an irrita o ation and a d diversion fro effective, practical om wor work tha is best do alone. rk, at one → Sugggested PM Job - conf M flict resolutio with calm and control, immedia action on m ate task work we alone, pra ks, ell actical and direct projec tasks. d ct ISFP → Woorkplace Con ntribution - Support peeople and th efforts w a gentle – almost heir with e ano onymous – aattention to details and action in the moment. e → Patthway to Professional Growth - Must learn to focus o the patt on terns and pro oblems beyo immedia concern - to look f and confront the sy ond ate n for ystemic or roo issues and not to ge lost in the foregroun solving o ot et e nd, only the pro oblems of today. → Lea adership Quualities - Lea by exam ads mple-by tend ding to task details and providing gen ntle; unassuming suppo ort. → Tea Spirit - T am Teams are fine and can be fun, thro ough they ar personally draining re and intrusive; q d quiet support and dilige works are what mak teams eff ent ke fective. → Sug ggested PM Job - hid M dden projec tasks, tas that mu be done without ct sks ust rew ward, quiet s support. INFP → Woorkplace Con ntribution - Holds and protects the values wit e thin which a rooted are indiividual, grou and orga up, anizational id dentities —o often serving as moral ballast for organizations a teams. and → Patthway to Pr rofessional G Growth - M Must learn to face conflict and con o nfront it in the moment. 8/12
  • 9. → Lea adership Qualities - A Appeals to values thr rough perssonal relatio onships - con ntrolling task and people in such a way that those conc ks cerned do n notice not they are being controlled a all. y at → Tea Spirit - Though te am eamwork is difficult a s and draining collabora g, ating and wor rking togeth to pool resources an ideas is v her nd valuable and motivating d g. → Sug ggested PM Job – team support, in M m ntuitive jobs team mora ballast. s, al INTP → Woorkplace Con ntribution - Uses clever rness and in ndependent thinking to problem- solv and re ve einvent, an nd in an easygoing unassum g ming manne prods er organizational c change and improveme d ent. → Pat thway to Professional Growth - Must learn tha connectat ting and com mmunicating with other people is important – great solu g utions and ideas are ado opted and e enacted thro ough person relationsh nal hips. → Lea adership Quualities - Cre eates and w works towar a vision a a bette solution rd and er and allows others to follow at their ow pace and ability. d w wn d → Tea Spirit - A team is ok if it allow members to enter on their own t am kay ws s n terms and to c contribute in their own way – but the best v n t visioning and problem solving is don in isolatio ne on. → Sugggested PM Job – va M alorize each contributio in a team isolated problem- on m, solv ving, technic project jo financial control. cal ob, ESTP → Woorkplace Contribution - Goes with the flow, ad dapts to the unexpecte allows e ed, variiables, and d delivers wha needs to be delivered at d. → Patthway to Professional G Growth - Must learn to be patient with routine and to o es be aware that others may find comfo in structure, rules, a contem y ort and mplation of futu possibilit ure ties. → Lea adership Quualities - Kee oneself and others on their toe by being open and eps es resp ponsive to t unexpec the cted and ab bandoning r rules of hiera archy and tr radition in the name of ex xpediency. → Tea Spirit - T am Teams can be fun; how b wever, without constant action and variation, or in dull meetings, they ca run agrou an und. → Sugggested PM Job – wo well with unpredict M ork h table job, w without hiera archy and trad dition. ESFP → Woorkplace Contribution - Provides hhigh-spirited energy tha keeps a variety of d at peo ople and act tions moving in positive ways. g e → Patthway to Pr rofessional Growth - M Must learn t stretch t face the negative, to to stre essful, and e even hostile moments o work life is not always a barrel of fun. of s s f 9/12
  • 10. → Lea adership Qu ualities - Has a personall and often p s playful go-w with-the-mom ment style that can be hig motivatiing to others t ghly s. → Tea Spirit - T am Teamwork is the best way to app proach any endeavor; the entire wor rld’s a team and only g m, good can co ome from su joined e uch efforts. → Sugggested PM Job – div M verse cultur team manager, gro ral oup problem m-solving, glob project m bal managemen nt. ENFP → Woorkplace Coontribution - Motivat tes and in nvigorates thought in nspiration, enthusiasm, an unyielding attention to personal relationship nd t ps. → Pat thway to Professiona Growth - Must llearn to follow proje al ects and com mmitments through to completion and to be aware tha one’s wiide mood n e at swings can frus strate and confuse thos with who he or she works. c se om e → Leaadership Qu ualities - M Motivates, inspires, and cajoles pe d eople to ac ccomplish task and to de ks evelop both personally and profess h sionally. → Tea Spirit - T am Teams are fu and energizing – especially whe conflict, hierarchy, un en and tight time lines can be avoided. d l e → Sugggested PM Job – tea motivato group p M am or, problem-solv ving, optimistic team lead that believe that wo together is the best work. der ork ENTP → Woorkplace Coontribution - Regards tthe workpla ace as a syystem to be moved, e cha allenged, an reconfigu nd ured so that learning is constant a t s and worthw while tasks are accomplish hed. → Pat thway to Pro ofessional G Growth - Mu learn to focus ener on follow ust rgy w-through and completion - even wh one dee d n hen ems them booring and to remember that wide o mood swings c send mixed signals can s. → Lea adership Qu ualities - Empowers one eself and oth hers by cha allenging, co onfronting, and even tak d king an opposing point of view to enhanc each in ce ndividual’s con ntribution to the end ressult. → Tea Spirit - T am Teams are one more important ve ehicle for ea arning - an arena for test ting ideas, d discussing d differences, and collabo orating on re esults. → Sugggested PM Job – change mana M agement, ch hange leade conflict resolution er, from opposing points of view. m ESTJ → Woorkplace Con ntribution - Drives to ta charge, to see the p ake practical fac cilitation of a ta ask, and to complete it with dispatc and skill. c ch → Pat thway to P Professional Growth - Must learn to be les hard-cha n ss arging by liste ening to and allowing allternative vie d ewpoints. → Lea adership Qualities - T Takes cha arge, demands 1oyalt ty, pushes hard to acc complish a task, and tellls it like it is. 10/12
  • 11. → Tea Spirit - T am Teams are a effective t an tool for acco omplishing t tasks as lon as they ng are well manag and peo ged ople’s roles and goals a defined. are → Sugggested PM Job – pra M actical team manager, quick answ problem m wer m-solving, role manageme execution manager. e ent, ESFJ → Woorkplace Co ontribution - Builds a harmonio ous environment that supports per rsonal achiev vement and task accom d mplishment. . → Patthway to Pr rofessional G Growth - Must learn to accept diff o ferences, alllow them to b expresse and reco be ed, ognize that c conflict is no always de ot estructive. → Lea adership Qu ualities - Pro ojects inspiration and g graciousness with a con s nstant yet gen nudge to ntle oward task completion. → Tea Spirit - T am Teams are g good and can be productive; how wever, argum ments and disa agreements should not be tolerated. s → Sugggested PM Job – ha M armonious tteam manager, good supporting individual task do not a ks, accept intole erances from the team members. m ENFJ → Woorkplace Co ontribution - Persona ally inspires and motivates all to work s har rmoniously for the comm good. mon → Pat thway to Proofessional G Growth - Mu learn that not all sit ust tuations nee rescue ed and that disagr d reements ar not perso re onal attacks. → Lea adership Qu ualities - Em mpowers oth hers to accoomplish what needs to be done o by n nurturing relationships and making personal ap a ppeals. → Tea Spirit - Teams are good, peop are goo and wor is good when the am ple od, rk theme of toget therness driv the task ves k. → Sugggested PM Job – po M ositive team leader, optimistic po m oint of view nurture w, rela ationships, c conflict resolution from team memb t bers. ENTJ → Wo orkplace Co ontribution - Through hard-cha h arging arguuments and action, d inte ellectually ins spires and c challenges e everyone to experience a vision and to move d tow ward its fulfillment with d dispatch. → Patthway to Proofessional G Growth - Mu learn to allow time f others to develop ust for o at their own pa and leve of commit ace el tment. → Lea adership Quualities - Is ta ask-driven and demand a ding, with a motivationa spin for al eve eryone to ge on board and move to et oward achie eving the go oal. → Tea Spirit - Teams ca be good and do provide opportunities for more am an d invo olvement - a long as t task is c as the completed a the gro and oup’s proces do not ss slow or water d w down the vis sion. → Sug ggested PM Job – in M ntuitive tea leader, intellectual leader, tas driven am sk manager. 11/12
  • 12. CONCLUS SIONS The aim of this article iis to associa the theo proposed by C. G. J ate ory d Jung and th need to he accomplish a judicious and well-s h s succeeded human resources sele ection for the project. With the alllocation of the psycho ological type that are a es aligned to th functions they will he s represent, the probab bility of turn n-over is redduced, thus increasing the motiva s g ation and facilitating t develop the pment of the team. Fina it is imp e ally, portant to st tress that th here is not a better or worse typ All types have strong and we features and, in a project’s r pe. s eak s, human res sources seelection, se everal other factors, dynamics and proce esses will complemen MBTI® in the adequa selection and alloca nt n ate ation of the project’s res sources. REFEREN NCES FLANES, S. W. & L S LEVIN, G. ( (2001). Peo ople Skills for Project Managers Vienna: t s. Manageme Concept ent ts. GEYER, P. (2000) Th MBTI© and its use in Organiizations: An Overview. Website he e n . http://mem mbers.ozema ail.com.au/~ ~alchymia/lib brary/mbtiorg.html. KROEGER, O, THUESSEN, J. M. & RUTLEGE H. (2002). Type Talk at Work: H E, How to the 16 Persona Types D ality Determine Y Your Succes on the Job. New York: Dell Publiishing. ss MYERS, I. B. & MYER P. B. (1997). Ser H RS, Humano é S Diferente São Paulo Editora Ser e. o: Gente. MYERS, I. B. (1995). I Introdução à Teoria do Tipos Psiicológicos. Palo Alto: C os Consulting Psychologists Press. PMI (2004 A guide to the Pro 4). oject Manag gement Bo ody of Know wledge. 3rd Edition. d Newton Sq quare: Project Managem ment Institut te. QUENK, N. L.(2000) In the Grip: U n Understand ding Type, S Stress and In nferior Func ction. Palo Alto: Consu ulting Psych hologists Pre ess. VARGAS, R. V. (20 004). Using Earned V g Value Mana agement Inndexes as a Team Developme Factor a ent and a Comppensation T Tool. Prague Project M e: Managemen Institute nt Global Con ngress EMEA A. VERMA, V K. (1995). Human R V. Resource Sk kills for the Project Ma anager vol. 2. Upper Darby: Projject Manage ement Institute. 12/12