Value Journal December 2019

Issue 39 // December 2019
For more information, please write to sales.value@redingtonmea.com
Redington Value is a value added distributor for the following brands in parts of Middle East & Africa
Partnership focuses on mid-market segment for company’s cloud-powered software
solutions for accounting, payments, payroll and more
Nordine Aamchoune, AVP, Emerging Markets, Splunk talks about the organization’s role in
allowing innovators in IT, Security, IoT and business operations to get a complete view of their
business in real time, turn data into business outcomes, and embrace technologies that prepare
them for a data-driven future.
SageannouncesRedingtonasofficial
distributionpartnerforGCC
Enablingadata-drivenfuture
Sage, the market leader in cloud
business management solutions, has
signed a distribution partnership in the
Middle East region with Redington, an
end-to-end supply chain technology
solutions provider, to deliver Sage’s
mid-market products and services as
an Authorised Sage Distributor.
The partnership agreement enables
Sage to expand its presence in the
Middle East, simplify and improve
operational processes, and reach new
markets and new customers. Reding-
ton was considered to be in the best
position to support the long-term
growth strategy of Sage in the Middle
East. The agreement covers the UAE,
Bahrain, Oman, Kuwait, Saudi Arabia
and Jordan.
Discuss the range of solutions
that Splunk provides from
network/ cloud infrastructure
monitoring to predictive ana-
lytics?
The world is constantly evolving. The
Pieter Bensch, EVP for Africa and
Middle East, Sage, said: “Business-
es in the Middle East have long rec-
ognised the need to move from legacy
business software systems to smarter
cloud-based business solutions that
are both affordable and fit for purpose.
By partnering with Redington, we
have the opportunity to expand Sage’s
footprint across the region, work with
their extensive partner network to
reach new customers and embed Sage
values across the ecosystem. We will
refocus existing efforts on the UAE
and KSA and expand to new markets,
including Bahrain, Oman, Kuwait,
Jordan. We look forward to also grow-
ing our independent software vendor
network and provide companies in
the GCC with more tailored and ver-
digitalization of our lives is happening
faster than ever. Customers and citi-
zens expect the best digital service at
their fingertips 24h a day without any
waiting or downtimes. This creates a
challenge for companies and govern-
ments but also an opportunity to have
more data available about business
tical-specific solutions.”
As an Authorised Sage Distributor,
Redington will act as an intermediary
between, channel partners, resellers
and system integrators. The agree-
ment grants Redington the official dis-
tribution rights for Sage 300, Sage 300
People, Sage CRM, Sage X3 and Sage
200, all of which are award-winning
cloud-powered software solutions for
accounting, payments, payroll and
more that cater to medium-sized en-
terprises.
“Strategic synergies are a vital tool for
organisations to move forward while
leveraging each other’s expertise, net-
works and knowledge. This mutually
beneficial partnership with Sage opens
processes than ever before. However,
the way we ingest and act on this type
of data needs to be different. You can’t
apply order, hierarchy and structure to
your data as applications, end-user de-
vices or enterprise IT architectures are
evolving too quickly. Our Data-to-Ev-
erything Platform is the only solution
>> Continued on page 4
new opportunities for us to help busi-
nesses in the Middle East face chal-
lenges and stay competitive through
utilising technology to drive efficien-
cies,” said Sayantan Dev, Senior Vice
President - IT Value Distribution at
Redington, which has an extensive
portfolio of 220 international brands
in the IT and mobility sectors across
more than 30 emerging markets.
Nordine Aamchoune
AVP, Emerging Markets, Splunk

Data can change the world. But only
if we do something with it.
Our Data-to-Everything Platform
helps you remove the barriers
between data and action, so you can
turn real-time data from countless
sources across your organization into
positive outcomes—for your business
and for yourself.
Say goodbye to the old limitations.
When you bring data to Everything,
anything is possible.
splunk.com/d2e
Say hello to
Everything.
©2019SplunkInc

December 2019 / 03
NewAvayapartnershipsettoimprove
emergencyresponseinMEA
NewKaspersky
Sandbox
automates
protectionfrom
advancedthreats
Huawei Enterprise has received
the prestigious Rated Outstanding
Assisted Support EMEA certifi-
cation from TSIA – the leading
association for technology and
services organizations. The award
was announced at the Technology
& Services World Conference.
The Rated Outstanding Assist-
ed Support EMEA certification,
shows that Huawei meets the
highest industry standards for
Customer Support for their EMEA
Enterprise operations, according
to the TSIA. To receive the certi-
fication Huawei participated in a
H3 Dynamics, a Singaporean
start-up that has developed fully
autonomous charging stations for
remote security and industrial as-
set inspection drones, has signed
a memorandum of understanding
(MoU) with Avaya to deliver a
suite of aerial video and real-time
video analytics solutions to gov-
ernment and emergency respond-
ers across the Middle East and
Africa. The two companies’ have
developed integrated solutions to
be demonstrated at Avaya EN-
GAGE Dubai.
H3 Dynamics’ Dronebox base sta-
tion systems are field robots man-
aging their own drone operations.
They can be stationed at different
locations and can deploy various
camera drones at a minute’s no-
tice, responding autonomously to
incident triggers within existing
sensor or camera networks. Us-
ing Avaya IXTM Workplace, a
powerful unified communications
solution for calling, messaging,
conferencing and collaboration,
H3 Dynamics’ drone stations
can feed live aerial drone video
footage from different locations
to decision makers in command
centers. Aerial video streams can
also be fed through to multiple
locations and devices via secure
video conferencing. Emergency
and non-emergency contact cen-
ters running Avaya IXTM Contact
Center solutions will also be able
to remotely deploy and manage
drones in emergency scenarios
and be supported by a real-time
aerial video stream of events tak-
HuaweireceivesTSIAratedoutstanding
assistedsupportEMEAcertification
The rated outstanding assisted support EMEA certification, shows that the
organisation meets the highest industry standards for Customer Support for
their EMEA Enterprise operations, according to the TSIA.
The combination of both companies’ technologies will help government agencies and
emergency responders to react to incidents faster and more efficiently
Solution is built to help organizations
combat advanced threats designed to
evade detection by endpoint protec-
tion platforms (EPP).
>> Continued on page 5
ing place in such scenarios.
The combination of both compa-
nies’ technologies will help gov-
ernment agencies and emergency
responders to react to incidents
faster and more efficiently. The
Dronebox system is currently
being tested on a number of use
cases by government authorities
around the region. One sees the
solution being put into operation
by a police service, whereby a
reconnaissance drone is deployed
in the event of a traffic accident,
so that officers can quickly assess
the level of response required. An-
other sees the solution put into use
by fire departments, helping teams
support search and rescue opera-
tions as well as assess fire-related
damage to high-rise buildings.
“Our core technology blueprint
can easily be translated into a
number of exciting use cases. Be-
cause our solutions enable the au-
tomated deployment of drones, we
can achieve rapid response times
to various incidents with minimal
human involvement. Our partner-
ship with Avaya helps teams on
the ground gain the information
they need to
make more
informed de-
cisions while
saving a lot
of time,”
said Taras
Wa n k e w y -
cz, Group
Founder &
CEO, H3 Dy-
namics.
Frederick Sabty, Vice President
– Hospitality, Healthcare and
Intelligent Devices, Avaya Inter-
national, added: “The openness
of Avaya’s unified communica-
tions and contact center portfolio
technologies enables the creation
of cutting-edge use cases. As is
true in the private sector, public
organizations no longer require
standalone products – they need
real, integrated solutions that
meet their challenges. This MoU
represents a perfect example of
combining our market-leading,
open communications products
with next-generation autonomous
flight technology to deliver a nev-
er-before-seen innovation.”
The new joint solution is just one
being demonstrated at the Avaya
Partner Summit this week as part
of Avaya ENGAGE Dubai. Tak-
ing place between November 12
and 14, the event sees over 1,000
Avaya customers, partners and
alliance members converge on
Dubai to experience the latest in-
novations and use cases for mas-
tering the Art of Experience.
The new Kaspersky Sandbox solution automati-
cally analyses new suspicious files and sends the
decision to the installed EPP. As a result, orga-
nizations strengthen their protection from previ-
ously unknown threats even if they lack teams
of experienced threat analysts or have limited
resources.
According to a Kaspersky survey of IT deci-
sion-makers, 47% of SMBs and 51% of enter-
prises say that it is becoming more difficult to
differentiate between generic and advanced
attacks. This means security analysts have to
spend time evaluating numerous suspicious
files instead of focusing on investigating, and
responding to, the most critical threats. This
could be even more challenging, as larger SMBs
and small enterprises face an IT security talent
shortage, so all the responsibilities of managing
security fall on the shoulders of IT departments.
Nonetheless, these companies face pretty much
the same threats as fully established enterprises,
including advanced attacks.
“Companies, regardless of their size, need pro-
tection from threats that fly under the radar
of EPP. However, enterprise-grade solutions
against advanced attacks often require advanced
security analysts to operate them effectively.
Smaller companies can rarely afford to hire and
retain such talent. That’s why they need a solu-
tion, such as Kaspersky Sandbox, which can
solve this issue automatically without needing
to attract IT security specialists. For enterprises,
deploying Kaspersky Sandbox allows business
to optimize their budgets and staffing in branch
offices where there’s typically just IT department
specialists who are required do all the security
work.” – comments Sergey Martsynkyan, Head
of B2B Product Marketing at Kaspersky.
Unlike many threat intelligence services target-
ed at experienced security analysts, Kaspersky
Sandbox doesn’t require manual operations
to examine the impact of risky objects. When
Kaspersky Endpoint Security for Business, or
other endpoint protection solutions, detect a
suspicious object that cannot be categorized as
malicious without deeply analyzing its behavior,
they automatically send it to run in Kaspersky
Sandbox.
rigorous audit process that eval-
uated over 140 best practices for
delivering industry-leading tech-
nical support. The comprehensive
audit process was developed by
over 50 leading technology com-
panies.

December 2019 / 04
AWS Marketplace Metering Service, and availabili-
ty in AWS Marketplace.
Simplicity – CrowdStrike Falcon provides one con-
sole for all workloads, reducing overhead and fric-
tion.
Performance – Minimal impact on runtime perfor-
mance with lightweight agent; no reboots, no scan
storms and no invasive signatures updates required;
and it can be pre-configured as part of the Amazon
Machine Image (AMI).
Automation – Falcon for AWS allows cloud security
teams to keep up with the dynamic and flexible na-
ture ofAWS workloads by offering seamless support
for CI/CD deployment workflows, powerful APIs,
and integration with AWS Security Hub.
>> From page 1
Enablinga
data-drivenfuture...
CrowdStrikeintroducesFalconforAWSto
simplifycloudworkloadprotection
CrowdStrike, a leader in cloud-delivered endpoint
protection, announced the launch of Falcon for
Amazon Web Services (AWS) to help secure cloud
workloads. Falcon for AWS will be available in
AWS Marketplace, allowing customers to easily
purchase and deploy the solution with integrated
metering and billing, while also optimizing their
spend for elastic workloads.
CrowdStrike Falcon for AWS helps brings security
teams the enhanced visibility and protection they
need to defend against even the most sophisticat-
ed attacks. This solution delivers container securi-
ty through a single agent running on the node that
protects the instance itself as well as all containers
running on it, allowing for comprehensive protec-
tion and substantial pricing efficiencies.
Falcon for AWS can be automatically deployed as
new workloads are created, providing a dynamic
solution that ensures continual protection across all
workloads. Security teams that install Falcon for
AWS on their instances will see an immediate time
to value.
“Customers are looking for not only the most re-
liable threat protection but also modern, elastic,
pay-as-you-go models that meet the dynamic needs
of their businesses. With Falcon for AWS, we are
bringing customers next-generation protection, al-
lowing them to quickly and easily secure their work-
loads and scale their consumption as their business
Customers set to gain enhanced visibility and protection for elastic cloud
workloads with metered billing
needs change,” said George Kurtz, chief executive
officer and co-founder of CrowdStrike.
Falcon for AWS benefits include:
Protection – Additional coverage for Amazon Elas-
tic Compute Cloud (Amazon EC2) instances and the
containers they host, including customer managed
container environments and those running in Ama-
zon Elastic Container Service (Amazon ECS) and
Amazon Elastic Kubernetes Service (Amazon EKS)
for protection against even the most sophisticated
attacks.
Speed – Accelerates cloud migration and adoption,
allowing customers to seamlessly deploy and mon-
itor their workloads at scale, enabling immediate
protection and support for business agility. Falcon
for AWS helps provide security teams visibility and
protection, while enabling DevOps teams to contin-
ue operating without any friction.
Visibility – Continuous and comprehensive work-
load monitoring and discovery provide security
teams full visibility and help to ensure nothing is
missed and stealthy attacks are stopped, including
container visibility that supports Amazon EC2 in-
stances, Amazon ECS, and Amazon EKS containers
and workloads running Windows and Linux, includ-
ing Amazon Linux.
Metered billing – Customers pay for what they use
and are able to accelerate procurement by leveraging
that is natively designed to find patterns in the chaos
of the data landscape and help organizations turn
data into doing.
How important is data visibility for deci-
sion makers in IT and Business? How do
you enable this in real time?
Data is the foundation for business decisions, but
typically it’s in siloes and most of it goes unused.
Most organizations are overwhelmed with the in-
creasing proliferation of technologies and services
being brought in and having to be maintained in
increasingly complex ways. Teams need to under-
stand what is happening within their organization in
the moment, turn that insight into action, and build
for a more data-driven future. Splunk’s Data-to-Ev-
erything Platform helps customers get complete
visibility of what’s happening in their business in
real-time, and act on it.
Discuss if your solutions are ready for
multi-cloud / hybrid cloud environments?
Customer success is our number one priority and
our Data-to-Everything Platform is built to support
customers regardless of how their infrastructure is
built and the services they use. We allow customers
to ingest data from all kinds of platforms, be it cloud
platforms like AWS, Azure, GCP, or SaaS such as
cloud-based collaboration tools like Office365, Box,
GSuite or Atlassian.
Elaborate on your go to market model in
tandem with Redington as partner
Redington is a key partner for us in the region, act-
ing as our distributor across the Middle East and Af-
rica. Redington provides a wealth of experience and
technical expertise to key relationships and helps
ensure customers can bring data to every decision
and action they need to make.
How has the Middle East been as a growth
market for Splunk over the year? Discuss
any expansion plans for the year ahead?
Every region is a growth region for us and the Da-
ta-to-Everything Platform. According to IDC, more
than 5 billion consumers interact with data every
day—by 2025, that number will be 6 billion, or 75%
of the world’s population. In 2025, each connected
person will have at least one data interaction every
18 seconds. Now is the time for organizations in the
Middle East and Africa to recognise this trend and
embrace a platform approach that will drive busi-
ness outcomes through data. While the region has
definitely been a growth market over the years for us
it’s also worth bearing in mind some of the unique
regional challenges we face like any other software
organization in the region. However, by working
together Splunk and Redington are helping orga-
nizations seize the Data-to-Everything opportunity,
which is only limited by imagination and creativity.
George Kurtz
CEO & Co-founder, CrowdStrike

December 2019 / 05
MicrosoftmarksADIPEC2019with
intelligentcloudtoempower
regionalenergysector
>> From page 3
HuaweireceivesTSIA...
Company showcased solutions built on their Cloud and AI technologies to bring un-
precedented efficiencies and yield exceptional value across operations
Microsoft concluded its successful participation at
the Abu Dhabi International Petroleum Exhibition
& Conference (ADIPEC) 2019, as the company
demonstrated a range of technological innovations
to empower the energy sector in achieving more.
Held under the patronage of His Highness Sheikh
Khalifa bin Zayed Al Nahyan, President of the Unit-
ed Arab Emirates and Ruler of Abu Dhabi, the four-
day event attracted over 145,000+ visitors from 135
countries to conduct business, exchange knowledge
and address today’s energy challenges to define to-
morrow’s energy landscape.
“We see ADIPEC as a remarkable global platform
for the energy industry players to connect and ex-
change knowledge.” said Omar Saleh, Head of En-
ergy & Manufacturing, Microsoft Middle East &
Africa. “Our continued participation at this event is
a reflection of Microsoft’s commitment to empow-
ering business transformation across the industry.”
“Currently, the energy sector can make the most out
of our cloud regions by availing enterprise-grade re-
liability and performance, combined with data resi-
dency and the broadest compliance standards.” Add-
ed Saleh. “Microsoft’s intelligent cloud can play a
remarkable role in disrupting traditional ways, drive
value, and deliver innovation across the industry”.
Microsoft’s booth at ADIPEC’s digitalization Zone
showcased various industry solutions and capabili-
ties that bring unprecedented efficiencies and yield
exceptional value across Oil & Gas operations.
Following a significant surge in the demand for its
cloud services in the region, Microsoft earlier this
year launched two dedicated cloud data centers in
the UAE – one in Abu Dhabi and one in Dubai.
These facilities are catering specifically to organi-
zations in the Middle East by providing the trusted,
and intelligent Microsoft cloud.
Microsoft also hosted its partners at the company’s
booth. Each of them showcased their innovations,
built on top of the Microsoft cloud and AI platforms.
The partners included Bentley Systems, Icertis, o9
Solutions, Oilsphere, Seeq, OSlsoft, Belmont Tech-
nology, L&T Technology Services Limited, and In-
telie. A Digital Talk agenda ran throughout the event
featuring close partners like ABB, Accenture, Ave-
va, Baker Hughes-C3, Emerson, EY, Futureon, Hon-
eywell, Rockwell Automation, and Schlumberger.
During ADIPEC, Microsoft also announced that it
will open an AI Centre of Excellence for Energy
in the United Arab Emirates – a global first for the
company. Supported by industry leading partners
the Microsoft AI Centre of Excellence is expected
to open in early 2020 and will support the compa-
ny’s efforts in in enabling organizations to acceler-
ate their digital journeys, enhancing AI readiness, as
well as collaborating on coalitions to address sus-
tainability and safety challenges.
Auditors conducted a thorough onsite inspection
of Huawei’s EMEA Enterprise organization and
processes, reviewing important procedures and in-
specting support outcomes. After the evaluation was
complete, TSIA determined that Huawei’s assisted
support processes exceeded industry benchmarks.
The designation is further evidence that Huawei
customers can rely on the company to deliver su-
perior technical support including how it effectively
handles phone, email, chat, and online support sub-
missions.
“We are honored to recognize and congratulate
the Huawei Enterprise Group for the achievement
of the TSIA Rated Outstanding Assisted Support
EMEA certification this year,” said Tom Pridham,
SVP Global Accounts & GM Advisory Services at
TSIA. “Huawei has clearly demonstrated an abili-
ty to consistently exceed customer expectations by
leveraging the excellence in people, processes and
technology for their EMEA region assisted technical
support interactions.”
As the only Chinese company that has obtained this
certification, Huawei is well known for its enterprise
technology services. The global service sharing
center (GSC) supports industry customers with six
channels, e.g. hotline, email, technical support web-
site, mobile app, social media (WeChat), and B2B.
Three global service centers
(GSCs), five RTACs (region-
al technical support centers)
and four CTACs (country
technical support centers) are
deployed globally, providing
services in 17 languages,
7x24 TAC support services,
and provide NBD (next busi-
ness day) or hour-level spare
parts delivery and on-site
support services. Huawei has
more than 1000 spare parts
warehouses to support spare
parts services in more than
170 countries/regions. The
major cities in 66 countries/
regions can provide four
hours of spare parts delivery.
At the same time, the Middle East Africa TAC, Asia
Pacific TAC, and Eurasia TAC of Huawei Enter-
prise Service won the “Support Personnel Center of
Excellence” certification at the conference. This is
the industry’s affirmation of the continuous innova-
tion and practice of Huawei Enterprise Service in
the service of global technical support personnel,
and the provision of high-quality customer service
experience. At this point, the technical support cen-
ters of Huawei Enterprise Service overseas (except
China) have been all certified by TSIA Support Staff
Excellent program and will provide consistent and
high-quality technical support services for overseas
customers.
“This important certification reflects our unrelenting
focus on the customer in every aspect of our busi-
ness. Support is an essential part of the Customer
Experience, and this certification shows that our
assisted support capabilities are amongst the best
in the industry,” said Mr. Sun Maolu, President of
Huawei Enterprise Technology Services. “We are
determined to do even better and constantly improve
our service and provide more value to our customers
and partners”.
Omar Saleh, Head of Energy &
Manufacturing, Microsoft MEA

December 2019 / 06
Aruba, a Hewlett Packard Enterprise
company, announced that it has been
named a leader once again in the IDC
MarketScape Worldwide Enterprise
Wireless LAN 2019 Vendor Assess-
ment. This marks the fourth time that
the IDC MarketScape has positioned
HPE-Aruba as a leader.
Since the 2013-2014 inaugural version
of this IDC MarketScape, HPE-Aruba
has been recognized as a leader and,
according to the IDC MarketScape,
“has solidified itself as the number
two vendor in terms of market share
in the enterprise WLAN industry.”
“With the IDC MarketScape for En-
terprise WLAN, Aruba has now been
recognized as a leader by all of the
leading research firms in the network-
ing industry,” said Chris Kozup, chief
marketing officer for Aruba, a Hewlett
Packard Enterprise company. “We’re
gratified to see this recognition for
our continued innovation, validated
solutions and, of course, our long-
time ‘customer first, customer last’
approach.”
The IDC MarketScape report is a
quantitative and qualitative assess-
ment of the characteristics that explain
a vendor’s chances for present and
future success worldwide. The study
assesses the capabilities and strategies
of 11 enterprise WLAN vendors and
evaluates each vendor based on its
strengths and weaknesses.
ArubanamedleaderinlatestIDC
MarketScapereport
Of HPE-Aruba’s approach, the
IDC MarketScape noted: “The
flexibility of the company’s
WLAN portfolio to span both
on-premises and cloud-based
management, along with a
tightly-integrated switching
platform, and robust manage-
ment, security and analytics
software tools combine to ap-
peal to a broad spectrum of the
market, from large enterprises
to mid-size businesses.”
The IDC MarketScape spe-
cifically noted the strength of
HPE-Aruba’s SD-Branch offer-
ing, the multiple management
options available to customers
with the cloud-based Aruba
Central and on premises Air-
Wave management platforms,
and its “strong line of Ethernet
switches, which creates a cohe-
New solutions support the company’s cloud strategy and provide users with additional
data protection, scalability, and enhanced control of their cloud-based data.
This marks third leading global research firm to
recognize Aruba’s leadership this year
Veeam Software, the leader in back-
up solutions that deliver Cloud Data
Management, announced the pub-
lic beta release of the NEW Veeam
Backup for Microsoft Office 365 v4
at Microsoft Ignite 2019 in Orlan-
do, FL. Additionally, the company
offered Microsoft Ignite attendees a
sneak peek of a NEW cloud-native
data protection solution for Microsoft
Azure workloads, Veeam Backup for
Microsoft Azure. These new solutions
support the company’s cloud strate-
gy and provide Microsoft users with
additional data protection, scalability,
and enhanced control of their cloud-
based data.
With Office 365, Microsoft is respon-
sible for the uptime of the Office 365
infrastructure, but backup and man-
agement of the data is the custom-
er’s responsibility. The NEW Veeam
Backup for Microsoft Office 365 v4
offers direct integration with Mic-
rosoft’s Azure Blob Storage, giving
companies that want to keep their Of-
fice 365 data in Azure a cost-effective,
Veeamunveilsnewbackupsolutionsfor
Microsoftcloudplatforms
scalable and secure solution for doing
so. This latest release also adds addi-
tional performance improvements for
backing up Microsoft SharePoint and
OneDrive for Business.
Ease of use is built into the new Vee-
am Backup for Microsoft Azure with
turn-key deployment via the Micro-
soft Azure Marketplace, while pow-
erful recovery capabilities are also
delivered with features like file-level
recovery for native snapshots and
Veeam backups. An industry-first
built-in cloud cost estimator tool will
provide customers with greater cost
controls and savings while integration
with Veeam Backup & Replication™
will allow customers to take control
of their cloud data by protecting and
managing Azure backups alongside
their cloud, virtual and physical data.
“With 114% year-over-year growth,
Veeam Backup for Microsoft Office
365 continues to be the fastest grow-
ing product in Veeam’s history,” said
Ratmir Timashev, Co-Founder and
Executive Vice President of Sales &
Marketing at Veeam. “Just as in the
on-premises days with customers
backing up and protecting their data,
the need persists with SaaS solutions
to backup and protect this same critical
information. Veeam Backup for Office
365 delivers on this need and with the
rapid rise in adoption for Azure we’re
seeing across our customer base, Vee-
am is excited to build from our work
Chris Kozup
Chief Marketing Officer, Aruba
sive, single-vendor wired and wireless
campus with advanced management,
visibility and intelligence.” The IDC
MarketScape also said that Aruba “re-
ceives among the highest marks for
its breadth and depth of its customer
support offerings, including the scope
of its 24-hour support availability
worldwide.”
Ratmir Timashev
Co-Founder & EVP, Veeam
with Microsoft and deliver a native
backup solution developed specifical-
ly for Azure-based workloads.”
NEW Veeam Backup for Microsoft
Office 365 v4 enables IT decision
makers from cloud-first companies
who prefer to store their Office 365
backups in Azure a cloud-optimized
solution leveraging cost-efficient
Azure Blob Storage for doing so.

December 2019 / 07
Red Hat, Inc., the world’s leading provider of open
source solutions, today announced the latest release
of Red Hat Process Automation, unveiling new ap-
plied artificial intelligence (AI) capabilities for pre-
dictive decision modeling, and support for the de-
velopment of process- and decision-based business
applications using micro-frontend architectures.
Together with additional enhancements targeted at
improving the overall user experience for Red Hat
Process Automation customers, these capabilities
further strengthen the business developer’s toolbox.
Red Hat Process Automation is a set of products for
automating business decisions and processes by en-
abling closer collaboration between IT and business
teams. This helps IT organizations to better capture
and enforce business policies and procedures, auto-
mate business operations and measure the results of
business activities across heterogeneous environ-
ments including physical, virtual, mobile and cloud.
“Trust is fundamental to how we conduct business
today. With intelligent, automated systems increas-
Fortinet, a global leader in broad, integrated and au-
tomated cybersecurity solutions, today announced
that it has been chosen by Ooredoo Kuwait, a part
of Ooredoo Group – a leading international com-
munications company operating across the Middle
East, North Africa and Southeast Asia – to deliver
the region’s first secure SD-WAN managed service.
Fortinet Secure SD-WAN will allow Ooredoo’s
existing and new enterprise customers to achieve
accelerated connectivity, transport mode indepen-
dence, and increased application performance while
benefiting from tightly knit SD-WAN and advanced
security features. Ooredoo Kuwait itself is deploy-
ing Fortinet’s Secure SD-WAN across its retail
branches and will serve as a reference for customers
wishing to follow suit.
“Ooredoo Kuwait’s broad managed security services
rely on several Fortinet solutions, including the For-
tinet Secure SD-WAN solution, which significant-
ly reduces onboarding efforts and speeds time to
market for the service,” said Abdulaziz AlBabtain,
Chief Business Officer at Ooredoo Kuwait. “Our
secure SD-WAN managed service is much more
Red Hat brings predictive models
to business automation portfolio
Fortinet chosen by Ooredoo Kuwait to
deliver secure SD-WAN managed service
Latest release introduces new applied AI capabilities for predictive
decision modeling and adds support for micro-frontend development
company’s Secure SD-WAN solution interoperates as part of a comprehensive security
architecture through the Fortinet Security Fabric, producing an integrated end-to-end se-
curity solution across the entire attack surface that leverages Security-Driven Networking
ingly performing customer-facing operations, the
need for visibility into how and why these systems
make decisions is more important than ever. Red
Hat Process Automation enables customers to com-
bine standards-based predictive and decision models
to not only drive greater efficiency, agility and in-
telligence through their process-centric applications,
but also achieve greater transparency for a more ex-
plainable AI.” Mike Piech, vice president and gener-
al manager, Middleware, Red Hat.
Red Hat Process Automation now supports an ap-
plied AI approach to automated decisioning. This
enables users to incorporate predictive analytics into
their decision management applications to create
intelligent, automated systems that help them better
interpret and respond to changing market dynamics.
With the latest release of Red Hat Process Automa-
tion, customers can import and execute predictive
models expressed in Predictive Model Markup Lan-
guage (PMML), an industry standard for integrat-
ing and exchanging information between machine
than just a new connectivity service for the enter-
prise WAN edge. It is paving the way for significant
benefits for our customers and significant new reve-
nue streams for Ooredoo Kuwait by leveraging our
security operations center, clean pipe, secure WiFi,
email security, end-point security and advance threat
protection.”
As organizations increase the use of business-crit-
ical cloud-based applications and infrastructures,
they are becoming more attuned to the benefits of
extending these tools to remote locations through
software-defined wide-area network (SD-WAN)
architectures, a network segment now referred to
as the WAN Edge. In fact, because the need to pro-
vide the services and applications being generated
by digital transformation to the WAN Edge is ac-
celerating so rapidly, the global SD-WAN market is
projected to reach $4.5 billion and grow at over 40%
CAGR by 2022.
“SD-WAN offers accelerated connectivity, cost sav-
ings, and increased performance for Software-as-a-
Service (SaaS) applications. However, the benefits
of SD-WAN cannot be truly realized without secu-
learning (ML)
p l a t f o r m s
where the pre-
dictive models
are created and
trained, and
decision man-
agement ap-
plications that
use such mod-
els to automate
rules for spe-
cific business
outcomes.
By incorporat-
ing predictive
capabilities within a Decision Model and Notation
(DMN) decision model, users can not only analyze
and act on data in an automated way, but also gain
greater visibility into how an automated system
reached a given conclusion. This transparency and
control contribute to a more explainable AI and can
help organizations better address regulatory require-
ments such as the European Union’s General Data
Protection Regulation (GDPR), which includes spe-
cific provisions that support a right to explanation
for automated decisioning.
The latest release of Red Hat Process Automation
also delivers enhancements to improve the overall
user experience.
rity as an integral part of the solution,” said John
Maddison, EVP of products and CMO at Fortinet.
“Without an integrated security solution, organi-
zations are forced to overlay security, creating sig-
nificant overhead and leaving gaps in protection as
security and management systems remain isolated.
We’re pleased to work with Ooredoo Kuwait to de-
liver the region’s first secure SD-WAN managed ser-
vice and continue our focus of delivering integrated
SD-WAN and advanced security to enterprise cus-
tomers around the world.”
John Maddison
EVP of products and CMO, Fortinet
Mike Piech
VP & GM, Middleware, Red Hat

December 2019 / 08
EVENTS
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2019 Abu Dhabi
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forum in Its Latest Technologies,
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