20. 83% of people trust the recommendations of friends and family
Nielsen
21. 88% of people trust online reviews
as much as personal recommendations
BrightLocal
22. Employee Generated Content
• Personal outreach
• Internal newsletters
• Social media outreach
• Internet research
• Tagboard
• Team meetings
• Company events
@CelindaAppleby
The most credible advertising comes from the people we know. Tweet link: http://www.nielsen.com/us/en/insights/reports/2015/global-trust-in-advertising-2015.html