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Page - of 13 Property Managers and Property Consultants P. O. Box 4843 Jeddah 21412 Saudi Arabia Prepared : By Human Resource Department. March 28, 2010 Human Resource Strategy Outlines. Preliminary Proposal.

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Page - of 13 The efficiency of any organization rely primarily on the efficiency of the human resource and the success of the organization depends on finding the best elements of human power. In this presentation we will describe the strategic business objectives related to HR Department considering the company’s objectives and polices . Introduction : This presentation is a complete overview of H.R Department’s Activities . The presentation mainly consists of : <ul><li>- Training & Development Strategy. </li></ul><ul><li>Evaluation & Performance Strategy. </li></ul><ul><li>Employment Selection & Relation Strategy. </li></ul><ul><li>Employee Motivation Strategy. </li></ul>

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Page - of 13 HR Department’s Mission : The Human Resources Department is committed to providing leadership and high quality service company’s staff by assessing their needs and proactively addressing those needs through developing, delivering, and continuously improving human resources programs that promote and support the Company’s vision. We carry out this mission with professionalism, integrity, and responsiveness by: HR Department’s Mission Improve employee communication skills and collaboration Promoting teamwork,. Demonstrating creativity, initiative, and optimism. Provide practical, well-mannered, and Effective services

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Page - of 13 HR Department's Scope : HRD Documentation & Reporting Recruitment Training & Development Evaluation & Performance Reward Motivation Maintain

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Page - of 13 HR Functions : Consulting Monitoring

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Page - of 13 <ul><li>To support overall company’s goals and objectives. </li></ul><ul><li>Raise maximum efficiency and standards performance. </li></ul><ul><li>Develop employees ability to undertake higher-grade tasks. </li></ul><ul><li>Provide the conventional training programs for new & current employees. </li></ul><ul><li>Increase company’s revenue. </li></ul><ul><li>I mprove employees skills within the company. </li></ul>Key Objectives : HR Department is integrated part of overall strategy. Business Development Department Sales & Marketing Department Property Management Department Facilities & Project Management Department Finance Department Support Services ( HR, Legal & Contract, Materials Management & IT )

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Page - of 13 HR Strategy Outlines:

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Page - of 13 HR Department’s Team will put together a set of guides to help increase overall performance and organizational success. Strategy Outlines: HR Strategy Outlines. <ul><li>The following guides will help us to achieve our goals : </li></ul><ul><li>Improve performance on a day-to-day basis at the operational level of our organization. </li></ul><ul><li>Tackling employee motivation / engagement issues. </li></ul><ul><li>- Solving employee performance problems. </li></ul><ul><li>Evaluating and selecting employees. </li></ul><ul><li>Selecting the more effective training & development programs. </li></ul>Team and Work Place Improvement Team and Work Place Improvement

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Page - of 13 The process of training and development means improving knowledge, skills pattern required by employee to perform a given task or job and growth of ability, understanding and awareness. Employee Training & Development Plan HR Strategy Outlines. Stage 3 : Focusing on training outcome and business benefits. HR & Training Dept submit report according to the network shown. Evaluation aspects to further indicate level of success. Stage 2 : Provides a reference for the specialist (HR Dept) to be studied and presented to the board in order to complete the necessary formalities. The employee will join the session/course only after he is officially notified by HR and Training Dept. Provide the tools for follow up and evaluation. Stage 1 : All departments Director/Manger/Supervisor usually choose the appropriate training program, but there are cases where Training & HR selection, as well as in other cases, the employee choose the appropriate training. Training & HR Development Outputs Actions Inputs

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Page - of 13 The Employee Training Forms Collection simplifies the following aspects of the employee training process: 1) Planning . 2) Follow up. 3) Related Documentation. The Employee Training Forms Collection : 1) Training Plan for New Employees (includes instructions): This form helps ensure that all new employees receive the necessary training upon start of employment. 2) Training Plan for On-The-Job Training & Cross Training (includes instructions): This form is another essential tool to ensure that employees receive the necessary training. 3) Training Course Evaluation Form : This form is used to evaluate training providers and training programs effectiveness. Employee Training & Development Plan HR Strategy Outlines. Note: * As official record, this form can be of tremendous benefit for the company in potential lawsuits.

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Page - of 13 One of the Key Task of HR Department Performance Appraisal : - Knowledge of Work - Quality & Punctuality Of Work - Following instructions & Regulations - Optimization of utilities & resources - Dependability - Professionalism - Organizational Skills - Problem Solving Skills - Attendance - Individual Productivity - Housekeeping & Security awareness - Safety practices 1- Individual Performance - Communication - Relationship with co-workers - Team Sprit - Customer Service - Group Productivity 3- Team Performance - Special Talent and Education - Adaptability - Initiation & Motivation - Computer Skills - Language Skills - Creativity - Judgments & decisions - Learning Ability 2- Interpersonal Skills - Acceptance of responsibility - Delegation to subordinates - Facilitates completion of job assignments - Leadership Ability - Internal Control - Training, Instructions and Developing others - Employee Relations 4- Supervisory and Leadership Skills Evaluation Criteria and Performance Audit Plan Evaluation Form. HR Strategy Outlines.

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Page - of 13 Employment Selection & Relation Plan Training & HR Department involves in choosing the right and most qualified staff to work in the company and also to maintain existing staff through developing programs and regulations that manage the relationship between the company and employees and subsequently aims at better performance . Process of selection HR Strategy Outlines. Evaluation Preliminary Interview Selection tests Employment Interview Reference & background Selection Decision Medical Examination Job Offer Employment Contract R E J C T E D

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Page - of 13 Employee Motivation Plan <ul><li>Positive reinforcement lead to high expectations. </li></ul><ul><li>Satisfying employee needs. </li></ul><ul><li>Setting work related goals. </li></ul><ul><li>Events & Extracurricular activities. </li></ul>Motivation is the key to improve performance. There are main strategies for motivation : HR Strategy Outlines. A positive motivation philosophy and practice should improve productivity, quality, and service. Motivation helps people: Achieve goals; gain a positive perspective; create the power to change; build self-esteem and capability, manage their own development. and help others. Advantage of Employee Motivation :

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Page - of 13 Reporting and Control Monthly HR Department report : HR Strategy Outlines. Training, development report, Evaluation & performance report. Employment report, motivation….etc

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Page - of 13 Benefits to Business : <ul><li>The figure below shows potential benefits to business if the HR program was successfully implemented : </li></ul><ul><li>Improve staff efficiency / competent. </li></ul><ul><li>- Bring up staff moral / work ethics. </li></ul><ul><li>- Increase staff productivity. </li></ul><ul><li>- Improve company business activity and image. </li></ul><ul><li>- Reduce company risk ....... Etc. </li></ul>

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Page - of 13 Next <ul><li>HR Department to revert back with the following : </li></ul><ul><li>We will provide final proposal/plan (HR Strategy). </li></ul><ul><li>Annual training & development plan and budget. </li></ul>

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Page - of 13 Thank You.