SCPMA-HR Annual Conference April 2010

Engaging Employees when there are No Easy Answers April 22, 2010 Management Education Group, Inc . www.ManagementEducationGroup.com

Session Objectives ,[object Object],[object Object],[object Object],[object Object]

Job Losses – February 2007 to October 2009 When Did Your Region's Jobs Disappear? California 12.6%(p) in March 2010 Unemployment Rates 6,162,836 jobs lost nationwide since October 2009

Public Sector Realities Layoffs Redeployments Bumping Recalls Furloughs

What are the Tough Questions You Can’t Answer? ,[object Object],[object Object],[object Object]

Facing the Emotions ,[object Object],[object Object]

Reactions will Vary – Even in France ,[object Object],[object Object],[object Object]

Deems Job Loss Reaction Cycle™ Source: Make Job Loss Work for You by Richard S. Deems, 2010

Three Kind of Employees Source: “Building Options or Bummed Out,” Beverly Kaye, T+D , November 2009 POBBOs SOBBOs HOBBOs Pushed Out, but Better Off Staying On, but Building Options Hanging On, but Bummed Out

Characteristics of SOBBOs ,[object Object],[object Object],[object Object],[object Object],[object Object]

Characteristics of HOBBOs ,[object Object],[object Object],[object Object],[object Object],[object Object]

[object Object],[object Object],How is your organization working to retain and engage the SOBBOs? How is your organization addressing the performance of the HOBBOs?

Keys for Engaging without Answers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Key #1: Be Candid about Reality

Keys for Engaging without Answers Key #2: Communicate Early and Often ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Keys for Engaging without Answers Key #3: Create the Future with Employees ,[object Object],[object Object],[object Object],[object Object],[object Object]

Keys for Engaging without Answers Key #4: Never stop investing ,[object Object],[object Object],[object Object]

Keys for Engaging without Answers Key #5: Keep Your Face Up Front ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Keys for Engaging without Answers Key #6: Get Back to Work ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Thank you for your time! Marnie E. Green Management Education Group, Inc. www.ManagementEducationGroup.com 480-705-9394

SCPMA-HR Annual Conference April 2010

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