Berlin Scrum Club 26/04/2016 Kristina Mueller & Petra Stuehler about "Value of Diversity in Teams"

1. Value of Diversity in Teams
Value of Diversity in Teams – Kristina Müller & Petra Stühler

2. Petra Stühler
Banker
Master of Business and
Informa2onsystems (FH)
Experience
• Consultant in the area of BI/Repor2ng
• Projectmanagement
• Implemen2ng PMOs, Program- and
Mulit-Projectmanagement
• Introducing Scrum / agile methologies
• Change Management
• Delivery Lead / Agile Coach
Kris3na Müller
Automobilkauffrau
Busines Psychologist (B. Sc.)
Systemic Consultant (M. A. candidate)
Experience
• Organiza2on Development
• Change Management
• Agile Coaching
• Nearshoring
• Scrum Master
We are…
Value of Diversity in Teams – Kristina Müller & Petra Stühler

3. • What is Diversity?
• 4 Layers of Diversity
• Diversity Experience
• Value of Diversity
• Learnings
• Dialog
Value of Diversity in Teams - Kris2na Müller & Petra Stühler
Agenda

4. … does diversity mean to you?
Value of Diversity in Teams - Kris2na Müller & Petra Stühler
What…
Similari2es and differences (among
employees)

5. Why managing diversity?
• An2-discrimina2on
• An2-discrimina2on law
• Reduce conflicts, staff turnover & sick leave
• Diversity as a resource
• Learning from other perspec2ves
• Innova2on
• Close to the customer
• Marke2ng & employer branding
• Increase the market value of a company
Value of Diversity in Teams - Kris2na Müller & Petra Stühler
Diversity

6. Why managing diversity?
• An2-discrimina2on
• An2-discrimina2on law
• Reduce conflicts, staff turnover & sick leave
• Diversity as a resource
• Learning from other perspec2ves
• Innova2on
• Close to the customer
• Marke2ng & employer branding
• Increase the market value of a company
Value of Diversity in Teams - Kris2na Müller & Petra Stühler
Diversity

7. Value of Diversity in Teams - Kris2na Müller & Petra Stühler
Management
Status
Seniority Union
Affilia2on
Diversion/
Department/
Unit/Group
Work
Loca2on
Work
Content
Field
Func2onal Level / Classifica2on
Religion
Marital
Status
Parental
Status
Work
Experience
Appearance
Educa2onal
Backround
Geographic
Loca2on
Personal
Habits
Recrea2onal
Habits
Income Age
Race
Gender
Sexual
Orienta2on
Physical
Ability
Ethnicity
Personality
Organiza2onal Dimensions
External Dimensions
Internal Dimenesions
Source: Gardenswartz, L. & Rowe, A.
(1994). Diverse Teams at Work.
Capitalizing on the Power of
Diversity. Nwe York: McGraw-Hill. P.
33
4 layers of diversity

8. Banker
Media3on coach
Hotel expert
Poker club owner
Master of Informa3on and Business
administra3on
Historian
Educater
Business Psychologist
Automobilkauffrau
IT expert pragma3c
crea3ve
empathe3c
Loves crazy crea3ve methods
esoteric
Data driven
funny
pa3ent
unpa3ent
inspirable Result oriented
Tobacco expert/seller
Our former team setup -
diversity
Germany
Brazil
Australia
UK
New Zealand
Turkey
Poland
Norway
USA
HoAPM - Employee
Junior – Prof - Senior
Berlin – Wroclaw - Vienna
0 – x years
Value of Diversity in Teams - Kris2na Müller & Petra Stühler

9. Great feedback culture Great working
place / good
atmosphere
coopera3ve/ to accept help
openness /
straighYorwardness
respect
strong communicater
„doesn´t want to be the lone warrior“
Want to learn
trust
Apprecia3on /
acceptance
Our former team setup -
alignment
Value of Diversity in Teams - Kris2na Müller & Petra Stühler

10. Great feedback culture Great working
place / good
atmosphere
coopera3ve/ to accept help
openness /
straighYorwardness
respect
Alignment of agile
values
strong communicater
„doesn´t want to be the lone warrior“
Want to learn
trust
Apprecia3on /
acceptance
Our former team setup -
alignment
Value of Diversity in Teams - Kris2na Müller & Petra Stühler

11. Value of Diversity in Teams - Kris2na Müller & Petra Stühler
Strengths-Weaknesses
Paradox
economical
s2ngy
Loves new
methods
No focus on
the business
goal
Focus here!
Be aware!

12. Value of Diversity in Teams - Kris2na Müller & Petra Stühler
Strengths-Weaknesses
Paradox
economical
s2ngy
Loves new
methods
No focus on
the business
goal
Focus here!
Be aware!
Apprecia2on of
diversity

13. Organize social Events
like Pecha Kucha Night,
Scrum Clubs, …)
Agile and „real“
Coachings
Planing and
realiza3on from
Offsites / Workshops
Media3on
(conflict management)
Training
(Agile, Role specific,
Modera2on/Crea2ve
methods, Project
Management)
Consult IT and Non
IT Departments
regarding Performance,
Transparency and
Teambuilding
Big range of service porfolio
Planing and
realiza3on from
Team Building
Workshops
Value of Diversity in Agile
Coach Teams
Modera3on
from an opera2ve to a top
management level for
internal and external people
Value of Diversity in Teams - Kris2na Müller & Petra Stühler

14. Mo3vated people
(remeber Agile Principles)
…
Less conflicts
(respect, acceptance,
understanding and
apprecia2ng each other)
learning and
broadening horizions
Innova3on
(different perspec2ves,
knowledge, experience, …)
Open minded
culture
(open minded also for
customer needs)
Chances for…
More Produc3vity &
Efficiency
Value of Diversity in
Teams
Recrui3ng
(more possibili2es)
Value of Diversity in Teams - Kris2na Müller & Petra Stühler

15. different
natures
=
inspiring
different
educa2on
=
Life-enhancing
Common ground
=
strenght
Broad service porfolio Diverse Team
Building
=
Takes Time
Alignment / same Goal
=
Team
Learnings
Value of Diversity in Teams - Kris2na Müller & Petra Stühler

16. What does this imply for you?
How diverse is your team/company?
How diverse do you/your company want to be?
How do you realize it?
Value of Diversity in Teams - Kris2na Müller & Petra Stühler
Dialog

17. Kris2na.Mueller@leanovate.de
Value of Diversity in Teams - Kris2na Müller & Petra Stühler
Thank you!
Petra.Stuehler@gmail.com

18. Seite
18
proximity (ger.: Nähe)
distance (ger.: Distanz)
constancy (ger.:Dauer)
change (ger.: Wechsel)
normal condi2ons
stress related condi2ons
Riemann, Fritz (1961)
Why? With whom?
Till when? How?
Riemann-Grid
Value of Diversity in Teams - Kris2na Müller & Petra Stühler