MIS Planning Case study methods

1. TIMM IS PLANNING

2. Systems Development Life Cycle Existing System Systems Maintenance: Incremental changes Feasibility & Planning Systems Analysis Systems Design Systems Implementation Problems & Improvements New System Proposal Goals & plans Business requirements Technical Design problems revisions problems revisions

5. What is the mission of the TIMM IS? 09/13/10 04:42 MIS Planning To make services more efficient and more effective by (1) automating, where possible, the collection of data. (2) fully integrating all dated collected and used by Metropolitan Hospital. (3) providing access to outside medical data. (4) making that data and information easily accessible in real time in every setting in the hospital where it can contribute to providing the highest quality care.

6. How does the TIMM IS advance the mission of the hospital? 09/13/10 04:42 MIS Planning The mission of the hospital is to provide state-of-the-art medical care in a wide range of disciplines. The TIMM IS would improve those services and, by making them more efficient, also make them available to more people.

7. What is the vision of the TIMM IS? (What does the team see the hospital being able to do three and five years from now with it that it cannot do now?) 09/13/10 04:42 MIS Planning The team didn’t feel equipped to answer this question fully yet, but there was a sense that the key to the power of the TIMM IS was interconnectivity and that wireless networking would be a seminal feature of the system.

9. Planning Process 09/13/10 04:42 MIS Planning Analyze the organization’s environment Forecast internal and external developments Evaluate accomplishments and resources Establish mission goals objectives Develop Strategies Policies Tactics Develop implementation methods and control Articulate the organization’s plan Feedback

11. Steps of Information system planning 09/13/10 04:42 MIS Planning Corporate Mission IS Mission IS Vision IS Strategic Plan IS Tactical Plans Operational Plans Budget

12. Mission Reason for being – it is a statement of the basic purpose or purposes for which the organization exists. e.g. “ to supply the energy to the consumer” Goals General statement of what is to be accomplished. e.g. “reduce time to respond to service request without increasing number of service personnel” Strategies General approaches to achieving goals. e.g. “becoming low cost producer in its industry”

13. Objectives Statement of measurable results to be achieved. e.g. “specific increases in earning per share” Tactics More specific guides to actions that would implement strategies. e.g. “increasing investment in automation” Policy General guidelines that direct & constrain decision making within a organization. e.g. “promoting from within” Rules & Procedures More specific statements that direct decision making. e.g. “hiring employees, rules protecting employees jobs”

15. 09/13/10 04:42 MIS Planning MIS PLANNING STRATEGIC PLANNING TACTICAL PLANNING OPERATIONAL PLANNING Enterprise Assessment Analysis : Organization Mission, Goals, Strategies Environmental Analysis : Assess IS Environment Develop Strategic Information System Plan Assess Organization’s Information Requirements Assemble Master Development Plan Develop Resource Allocation Plan Develop Operational Plan

16. 09/13/10 04:42 MIS Planning STRATEGIC PLANNING Enterprise Assessment Analysis: Organization Mission, Goals, Strategies - Review strategic organization plan - Identify major claimant groups and their objectives - Identify strategic organization initiatives Environmental Analysis: Assess IS Environment - Strategic IS opportunities Current business environment New technology Current applications portfolio Current IS resources Stage of IS maturity Develop Strategic Information System Plan : IS Strategies, Mission, and Goals Overall information architecture Resource allocation mechanism Major applications objectives

17. 09/13/10 04:42 MIS Planning TACTICAL PLANNING Assess Organization’s Information Requirements – Current information needs Projected information needs Assemble Master Development Plan - IS project definition Project ranking Multiyear development schedule Develop Resource Allocation Plan - Hardware plan Software plan Personnel plan Telecommunications Network plan Facilities plan Financial plan

18. 09/13/10 04:42 MIS Planning OPERATIONAL PLANNING Develop Operational Plan – Annual operating budget Individual project plans

20. BSP (IBM) 09/13/10 04:42 MIS Planning Business Application Business Processes Business Mission and Objectives Operational Database Business Data Information System Architecture Top-Down Planning Bottom-Up Implementation

24. CSF (John Rockert) 09/13/10 04:42 MIS Planning Gather Individual Management CSF Refine Aggregate Individual Management CSF Develop Management Agreement on Company CSF Define and Develop Ways to Measure Company CSF Define an Information Architecture Define an IS Application Portfolio Define IS Development Project Priorities

26. Strategic Information Planning (Arthur Andersen & Co.’s) 09/13/10 04:42 MIS Planning Information Technology Opportunities Data/Application Plan Information Technology Strategy Implementation Plan Present Status Assessment Technology Plan Business and Competitive Assessment Scope Definition/ Organization Organization Plan Preplanning Strategic Planning Tactical Planning

28. STRATEGIC PLANNING METHODOLOGY Four Distinct Phases 09/13/10 04:42 MIS Planning PHASE I – DATA COLLECTION PHASE II – DATA DIAGNOSIS PHASE III – STRATEGY FORMULATION PHASE IV – IMPLEMENTATION PLANNING Organizational Infrastructure Internal Community Analysis Historical Performance Assessment Management Environment Situational Analysis Organizational Needs Available Alternatives Strategic Issues Marketing Plan Funding Plan Strategic Direction Tactical Plan External Environment External Environment Analysis Future Vision

33. STRATEGIC PLANNING METHODOLOGY 09/13/10 04:42 MIS Planning PHASE I – DATA COLLECTION PHASE II – DATA DIAGNOSIS PHASE III – STRATEGY FORMULATION PHASE IV – IMPLEMENTATION PLANNING Organizational Infrastructure Internal Community Analysis Historical Performance Assessment Management Environment Situational Analysis Organizational Needs Available Alternatives Strategic Issues Marketing Plan Funding Plan Strategic Direction Tactical Plan External Environment External Environment Analysis Future Vision

36. Nolan Six Stage Model 09/13/10 04:42 MIS Planning Stage1 Initiation Stage2 Contagion Stage3 Control Stage4 Integration Stage5 Data Administration Stage6 Maturity Transition Point

37. Nolan Six Stage Model 09/13/10 04:42 MIS Planning Technology Shift Growth Curves Initial Technology Data Processing Next Technology Data Resources Initiation Contagion Control Initiation Contagion Control

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