1. Institute of Leadership and Management
Induction to the Level 5
Certificate in Coaching
and Mentoring
Management
Presented by Julia Duncan
ILM Programme Director

2. Induction to the
ILM Level 5 Certificate in
Coaching and Mentoring
Management
Participant Induction
and
Programme Specification

3. Who will tutor you and what will you need to do
to achieve your qualification
• Your DP lead tutor is Jonathan Whitham. He will
support and guide you through this flexible
learning environment to make it a stimulating and
rewarding experience
• You need to complete all the guided learning
activities and mini assessments
• Participate in mandatory tele-conferences to get
signed off from each programme section
• Do 12 hours of work-related coaching practice
• Complete 3 assignments:
– work based business case/ coaching practice reflections/ coaching diary

4. L5 Certificate in Coaching and Mentoring
Management: Aims and Objectives
• Gain a critical understanding of the role and
responsibilities of a workplace coach/mentor
• How coaching/ mentoring can impact an organisation
• Assess your own skills, behaviours and knowledge as
a coach/mentor
• Provide evidence of your own development journey in
becoming a more effective coach/mentor
• Plan for your continuous on-going development as a
coach
• Plan, deliver and review coaching/mentoring in your
organisation

5. Expectations from you as a coaching
practitioner
• Self expectations are to deliver high standards of
performance
• Desire to develop and support others to achieve high
levels of competence and confidence
• Desire to enable others to acquire knowledge, skills
and techniques to perform effectively
• Providing a motivating, inspiring, challenging,
stimulating and guided coaching environment to
enable others to achieve their full potential

6. Programme requirements:3 mandatory
units
• Unit 1:Understanding the skills, principles and
practice of effective management coaching and
mentoring to enable learners to understand the role
and contribution of coaching and mentoring, and build
a business case.
• Unit 2:Reviewing own ability as a management coach
or mentor to give learners the ability to critically
review their own personal qualities, skills and
competence
• Unit 3:Demonstrate their ability to plan, deliver and
review at least 12 hours of coaching and mentoring in
the workplace

7. Programme process
• Duration: 37 guided learning hours (GLH); 2 hours
tutorial; 12 hours coaching practice = total notional
learning time likely to be 130 hours
• Learning and development: distance learning via DP
ILM learning zone; telephone conferencing; observed
coaching practice, meeting fellow students to review
learning and experiences
• Assessment: 2 work-based assignments and a
coaching diary

8. ILM Assignments
Understanding the skills, principles and practice of effective
Module 500
management coaching and mentoring
To enable learners to understand the role and contribution of coaching and
mentoring to individuals and organisations and make a case for using
management coaching and mentoring in their organisations.
Module 501 Reviewing own ability as a management coach or mentor
To enable learners to demonstrate their ability to undertake a workplace
management coaching or mentoring programme.
Undertaking management coaching or mentoring in the
Module 503
workplace
To enable managers to review their ability to perform effectively as
management coaches or mentors.

9. Assessment Strategy: Overview
Assessment comprises of two components set by ILM:
firstly, DP Centre assessment and quality assurance,
and secondly external verification by an ILM Verifier.
Workshop activities and candidate workbooks are not
assessed.
The areas that are assessed are:
•Module 500: Work-based Assignment
•Module 501: Coaching/Mentoring Diary
•Module 503: Reflective Assignment
Assessment completion time is outside of the GLH

10. Assignment assessment: Module 500
Module 500
This assignment requires the candidate to demonstrate their understanding of the context in which
effective coaching and mentoring operates including the individual and organisational benefits of
coaching and mentoring. The candidate should also be able to show their understanding of the
practical requirements of coaches and mentors operating with managers and professionals within
organisations.
The WBA should provide answers to the following four areas:
Maximum
Preparing a proposal for a management coaching or mentoring programme
marks
Section 1: The context of coaching or mentoring practice 24
Section 2: The skills, behaviours, attitudes, beliefs and values of the coach or mentor 24
Section 3: The role of contracting and the process to effectively coach and mentor 32
Section 4: Understand the principles of effective coaching and mentoring in practice
20
and how to evaluate benefits
Total marks 100

11. Assignment assessment: Module 503
Module 503
This assignment requires the candidate to reflect on their performance as a coach and/or mentor.
The WBA should provide answers to the following four areas:
Maximum
Preparing a proposal for a management coaching or mentoring programme
marks
Section 1: Assess and reflect on own abilities as management coach and/or mentor 32
Section 2: Review the effectiveness of your own practice as a coach or mentor 44
Section 3: Reflections on your performance as a mentor or coach 24
Total marks 100

12. Assignment assessments: Coaching Diary Module
501
• You are required to demonstrate the practical application of coaching or
mentoring in practice within an organisational, managerial or professional
role.
• You are required to do a minimum of 12 hours of formal and contracted coaching or mentoring
and show:
– How you have reflected on your performance, in your diary
– Complete a reflective log on your performance in which you record the coaching/ mentoring activity, the
responses of the learners you are coaching/mentoring, and reflect on your practice to assess your potential as
a coach/mentor, identifying areas for performance improvement.
• The Coaching/Mentoring Diary includes the following elements:
– Section 1: Plan and prepare for coaching or mentoring programmes: Provide evidence of planning,
contracting and agreeing coaching or mentoring programmes with one or more individuals.
– Section 2: Undertake coaching sessions :Maintain an auditable diary of coaching records to show that the
candidate has delivered a minimum of 12 hours’ coaching and/or mentoring showing that they have:
– identified individual development needs and agreed goals for the programme;
– planned individual sessions and organised the materials and resources needed to support them;
– delivered and recorded the coaching;
– reviewed individuals’ progress;
– Section 3: Reflections on your performance as a coach or mentor: Reflect on and review the candidate’s
performance, informed by feedback from participants and observers.

13. The Coaching and mentoring diary: Module 501
Maximum
Preparing a proposal for a management coaching or mentoring programme
marks
Section 1: Plan and prepare for coaching or mentoring programmes 20
Section 2: Undertake coaching sessions 52
Section 3: Reflections on your performance as a coach or mentor 28
Total marks 100

14. Certification Criteria and Final Results
The Level 5 Certificate in Coaching and Mentoring in
Management is awarded to participants who satisfactorily
complete:
•the programme of learning and development (37 hours)
•the 2 Assignments
•the Coaching/Mentoring Diary
There are 3 possible final outcomes:
•PASS or FAIL or DID NOT COMPLETE
•At DP we will work with you to ensure that you pass; however
there are some occasions where candidates choose not to
complete the programme which is a personal choice
Please also refer to DPs Appeals Procedure & Equal
Opportunities Policy in relation to ILM programmes on page
16/17 of the Participant Introduction and Programme
Specification document

15. You should now have a good understanding of the journey
ahead.
• We invite you to read the Coaching for Performance book and begin to make notes. This is
part of your Guided learning hours and is therefore required reading for the programme.
• All looks onerous? Don’t worry, we will work with you to make this a good learning
experience. Don’t hesitate to email or call Jonathan Whitham on
jonathan.whitham@ the-dp.co.uk or call him on 07500 042804 if you have any questions
and he will aim to get back to you asap.
• Y ou will shortly receive a programme folder, your Coaching for Performance book and you
now have access to online programme content and information.
• As a student at ILM you will also have access to the ILM Walled Garden which offers you
plenty of coaching tools and resources to support you on your learning journey
• We also include suggested reading, and encourage you to read other coaching books to
expand your knowledge while you are doing this programme.
Finally…
• We hope you enjoy the experience and gain much from both the learning process and the
interaction with others on the programme. Good luck!