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The impacts of Atypical Working
            Hours




                                    Group 6
                        Izabella Andersson
                            Toyoaki Higashi
                          Sarah Pittenridge
                              Ilknur Salaun
Introduction

•   Different types of atypical working hours
•   Negative mental impacts of shift work
•   Negative physical impacts of shift work
•   Negative impact from flexible working
    hours
•   Positive aspects of atypical working hours
•   Case studies
•   Implementing a Flexible Work Program
•   Obstacles to a Flexible Work Program
•   Conclusion
Different types of atypical working hours
Main Characteristics of Shift Work




 Work outside of normal day hours
 Work within normal day hours means:
     A work day within a spread starting at 7 AM and ending before 7 PM
     No more than 8 hours per day and/or 40 hours per week
     Hours worked as a continuous on-duty period
Main Characteristics of Extended Working Hours


 More than 48 hours per week
 Exceptions to this rule
     Sea farer (fishing men, cruise ships…)
     Mobile worker (travelling sales man…)
     Offshore work (military divers, oil platform…)
     Fire & Police service
     Health care
     Transportation (train, ferry, anything with a timetable)
Main Characteristics of Flexible Working Hours




 Irregular working hours
 Not scheduled, rather very varied
 Variability in length
 Variability in predictability
 Variability in influence on arrangement
Main Characteristics of Teleworking



 Not a job description
 A way to organize work using ICT
 Work is performed elsewhere
 Most common types of teleworkers:
     Workers who work at home full time or part time
     Workers who divide their time between home and office
     Mobile workers using their home as an administrative base
Negative mental impacts of shift work
Negative physical impacts of shift work


 Disruption of circadian rhythm
      Physical, mental & behavioural changes during 24 hour cycle due to light
       and darkness
 Negative effect on sleep and alertness
      Insomnia
      Fatigue-related accidents
 Three-mile island, Chernobyl, car accidents
 Reduction in productivity
Potential negative impacts from flexible working hours


                                 Anxiety

                                                         Tension,
              Headaches                                 irritability




                                 Negative
                                  impact
           Digestive                                           Fatigue
           problems




                       Loss of              Decreased
                       arousal              vigilance
Positive aspects of atypical working hours


 Flexibility to manage life’s different roles
 Positive work-life balance
 Increased productivity
 Increased service to customers
 More time spent with family (summers)
 Reduces need for non-parental care
 Increased income
Flextime Case Study Applications

•   ARUP Laboratories
    o   Seven On/Seven Off Schedule
    o   Business Needs
    o   Flexible Schedule for family or education
•   Aflac
    o   4 by 10 work week or 3 by 12 work week
    o   More Productive Employees
    o   Reduced Turnover
Flextime Case Study Applications, Continued

•   Cisco
    o   Telework option for employees
    o   Saves time on commute, reduced need for commercial office space
    o   Realized $195 million by increased employee activity
•   Dell
    o   Virtual Call Center
    o   Attracted more qualified employees
    o   Productivity increased by 20%
Flextime Case Study Applications, Continued

•   RSM McGladrey
    o   Flexyear option or “teacher’s contract”
    o   Strategic Business Tool
    o   Meets needs of business partners
    o   Increased Employee Retention
Obstacles to a flexible work program

                  Employee
                  Resistance




                   Closed
    Management                 Customer
     Resistance   Corporate     Impact
                   Culture




                  Technology
                    Issues
Implementing a Flexible Work Program




               Compelling   Support of     Create
  Management
                Business     Human       Customized
  Commitment
                 Case       Resources     Program
Conclusions

Although there are many negative affects on mental and physical health
of irregular work hours, if one must (or wants to) work atypical hours
we suggest:
   o   Allow the employee freedom to decide:
          • the amount of hours worked overtime
          • which flexible hours to work
          • manage the shift work on a clockwise rotation
Conclusions
                           Implement
                           Customized
Limit Night                 Flexible
 Work or                     Work
 Avoid It                   Program




               Excessive                Regularly
               Overtime                 Assess any
               Should be                 Atypical
                avoided                   Work
                                        Schedules
Questions?

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Impacts of Atypical Working Hours

  • 1. The impacts of Atypical Working Hours Group 6 Izabella Andersson Toyoaki Higashi Sarah Pittenridge Ilknur Salaun
  • 2. Introduction • Different types of atypical working hours • Negative mental impacts of shift work • Negative physical impacts of shift work • Negative impact from flexible working hours • Positive aspects of atypical working hours • Case studies • Implementing a Flexible Work Program • Obstacles to a Flexible Work Program • Conclusion
  • 3. Different types of atypical working hours
  • 4. Main Characteristics of Shift Work  Work outside of normal day hours  Work within normal day hours means:  A work day within a spread starting at 7 AM and ending before 7 PM  No more than 8 hours per day and/or 40 hours per week  Hours worked as a continuous on-duty period
  • 5. Main Characteristics of Extended Working Hours  More than 48 hours per week  Exceptions to this rule  Sea farer (fishing men, cruise ships…)  Mobile worker (travelling sales man…)  Offshore work (military divers, oil platform…)  Fire & Police service  Health care  Transportation (train, ferry, anything with a timetable)
  • 6. Main Characteristics of Flexible Working Hours  Irregular working hours  Not scheduled, rather very varied  Variability in length  Variability in predictability  Variability in influence on arrangement
  • 7. Main Characteristics of Teleworking  Not a job description  A way to organize work using ICT  Work is performed elsewhere  Most common types of teleworkers:  Workers who work at home full time or part time  Workers who divide their time between home and office  Mobile workers using their home as an administrative base
  • 8. Negative mental impacts of shift work
  • 9. Negative physical impacts of shift work  Disruption of circadian rhythm  Physical, mental & behavioural changes during 24 hour cycle due to light and darkness  Negative effect on sleep and alertness  Insomnia  Fatigue-related accidents  Three-mile island, Chernobyl, car accidents  Reduction in productivity
  • 10. Potential negative impacts from flexible working hours Anxiety Tension, Headaches irritability Negative impact Digestive Fatigue problems Loss of Decreased arousal vigilance
  • 11. Positive aspects of atypical working hours  Flexibility to manage life’s different roles  Positive work-life balance  Increased productivity  Increased service to customers  More time spent with family (summers)  Reduces need for non-parental care  Increased income
  • 12. Flextime Case Study Applications • ARUP Laboratories o Seven On/Seven Off Schedule o Business Needs o Flexible Schedule for family or education • Aflac o 4 by 10 work week or 3 by 12 work week o More Productive Employees o Reduced Turnover
  • 13. Flextime Case Study Applications, Continued • Cisco o Telework option for employees o Saves time on commute, reduced need for commercial office space o Realized $195 million by increased employee activity • Dell o Virtual Call Center o Attracted more qualified employees o Productivity increased by 20%
  • 14. Flextime Case Study Applications, Continued • RSM McGladrey o Flexyear option or “teacher’s contract” o Strategic Business Tool o Meets needs of business partners o Increased Employee Retention
  • 15. Obstacles to a flexible work program Employee Resistance Closed Management Customer Resistance Corporate Impact Culture Technology Issues
  • 16. Implementing a Flexible Work Program Compelling Support of Create Management Business Human Customized Commitment Case Resources Program
  • 17. Conclusions Although there are many negative affects on mental and physical health of irregular work hours, if one must (or wants to) work atypical hours we suggest: o Allow the employee freedom to decide: • the amount of hours worked overtime • which flexible hours to work • manage the shift work on a clockwise rotation
  • 18. Conclusions Implement Customized Limit Night Flexible Work or Work Avoid It Program Excessive Regularly Overtime Assess any Should be Atypical avoided Work Schedules

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