RSA-Iceberg Seminar: Building an effective supplier risk management program
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Presentation deck from an RSA-Iceberg seminar on October 19, 2016. Our panel discusses a roll-out of RSA Archer to support a supplier risk management program in the health care sector. More info at http://icebergnetworks.com/srm/
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RSA-Iceberg Seminar: Building an effective supplier risk management program
- 1. WEBINAR • OCTOBER 19, 2016 BUILDING AN EFFECTIVE SUPPLIER RISK MANAGEMENT PROGRAM JESSICA HOOTEN HCA Healthcare CHRIS GABEL HCA Healthcare JOHN HEUER Iceberg Presented By
- 2. Today’s Panelists JESSICA HOOTEN Consulting Security Risk Controls Engineer HCA Healthcare CHRIS GABEL Consulting GRC Application Engineer HCA Healthcare JOHN HEUER Senior GRC Consultant, Finance & Banking Iceberg
- 3. “How Do You Know?” Who are your suppliers? Who are your supplier’s suppliers? Which suppliers are most critical to your business? How quickly can you assess a new supplier for risk? Do you trust your supplier risk information? What opportunities can your vendors help you achieve?
- 4. Volume & Complexity Financial Counterparties Consultants Maintenance Companies Raw Material Suppliers Software Providers Couriers Law Firms Hardware Providers Landlords / Lessors Parts Suppliers Insurers Employment Agencies ISPs SaaS Providers Credit Bureaus Utility & Telecom Companies Marketing Companies Security Guards Accountants Medical Business Associates Property Managers Partners/Ventures Integrators Third-Party Sellers Identity Protection Providers *Source: Shifting Toward Maturity, EY, June 2016 73% 21% 6% Less than 10,000 10,000-29,999 30,000-49,999 How many third party suppliers are in your organization’s inventory population?
- 5. Areas of Risk Financial Wherewithal Strategic Risk – “Concentrating eggs in one basket” / Failure to execute Credit, Liquidity Operational (incl. Geopolitical) Regulatory Compliance Information Security Business Resiliency Errors & Fraud Privacy Non- performance / Poor Quality Reputation Risk Inadequate 4th Party / Supply Chain Governance
- 6. • Founded in 1968, headquartered in Nashville, TN • World’s largest private operator of healthcare facilities • 250+ hospitals and freestanding surgery centers located in 28 states and the UK • 26+ million patient encounters and 8.1 million emergency room visits each year • Ranked #63 in Fortune 500 • 233,000 employees; 37,000 active physicians; 79,000 nurses #11 Best Places to Work in IT Computerworld World’s Most Ethical Company (7th consecutive year) Ethisphere About HCA
- 7. Overall Challenge and Goals Decentralized vendor governance processes (e.g., tracking findings) Spreadsheets currently used to gather data and used for reporting Ask vendors the same questions over and over Limited visibility of vendor inventory Challenges
- 8. Overall Challenge and Goals Centralize vendor functions and processes across the enterprise Ensure that process ownership, roles, and responsibilities are clearly defined and develop efficient, repeatable processes Enable “ask once, use many” approach to gathering data Monitor and assess new/potential vendors and ongoing monitoring of existing vendors Provide reporting of vendor security risk to management Goals Decentralized vendor governance processes (e.g., tracking findings) Spreadsheets currently used to gather data and used for reporting Ask vendors the same questions over and over Limited visibility of vendor inventory Challenges
- 9. Why Archer? Currently use Archer for Risk Management, Incident Management, Issue Management, Policy Management Assess compliance with company standards using NIST Cybersecurity Framework Ability to aggregate all vendor data throughout the enterprise (corporate, divisions, facilities) Effectively use the “Ask once, use many” strategy Associate existing questionnaires
- 10. Discussion / Q&A JESSICA HOOTEN Consulting Security Risk Controls Engineer HCA Healthcare CHRIS GABEL Consulting GRC Application Engineer HCA Healthcare JOHN HEUER Senior GRC Consultant, Finance & Banking Iceberg
- 11. Supplier risk management success 1. Effectively manage large number of vendors via automation 2. Get the entire organization on the same page – break down silos! 3. Confidence that you can meet growing regulatory requirements 4. Greater certainty in an environment of increasing volume and sophistication of cyber threats 5. Gain agility to respond more quickly to changing environments and emerging markets.
- 12. THANK YOU icebergnetworks.com/srm JESSICA HOOTEN HCA Healthcare CHRIS GABEL HCA Healthcare JOHN HEUER Iceberg
- 13. Extra / back-up material
- 14. Regulator Focus - Top 5 1. Enterprise-critical third parties 2. Oversight & governance 3. Information security & business continuity assessments 4. Onboarding activities 5. Consumer protection
- 15. Quotable …We find the smaller vendors are where our greatest risk can be. You can’t overlook any of them. The due diligence required is not just one time at on-boarding a vendor but ongoing monitoring must be a key aspect of any risk management program. Senior Information Security Analyst at a Major Canadian Financial Institution